Lexmark ADF Card Copy, Administrator'S Manual

Page: 10 / 13

Application does not send the file
Try one or more of the following:
M
AKE SURE THAT THE PRINTER E
‑
MAIL SERVER SETTINGS ARE CONFIGURED CORRECTLY
For more information, see the printer User's Guide .
M
AKE SURE THAT THE E
‑
MAIL ADDRESS IS CORRECT
M
AKE SURE THAT THE PRINTER IS CONNECTED TO THE NETWORK
For more information, see the printer Networking Guide .
Printer cannot scan to the selected destination
Try one or more of the following:
M
AKE SURE THAT THE DESTINATION IS VALID
From the Embedded Web Server, access the configuration page for the application, and then confirm the destination
server address.
I
F THE PRINTER AND DESTINATION RESIDE IN DIFFERENT DOMAINS
,
THEN MAKE SURE THAT THE
DOMAIN INFORMATION IS SPECIFIED
From the Embedded Web Server, access the configuration page for the application, and then enter the appropriate
domain information.
C
ONFIGURE THE FIREWALL TO ALLOW COMMUNICATION WITH THE SUBNET IN WHICH THE
PRINTER RESIDES
,
OR SET UP THE DESTINATION IN THE SAME SUBNET AS THE PRINTER
For more information, contact your system administrator.
M
AKE SURE THAT THE NETWORK IS FUNCTIONING AND THAT THE PRINTER CAN COMMUNICATE
WITH THE NETWORK
For more information, see the Networking Guide .
M
AKE SURE THAT USERS HAVE PERMISSION TO SAVE SCANS TO THE DESTINATION
From the Embedded Web Server, access the configuration page for the application, then make sure that the correct
authentication type is selected, and that the correct user credentials are entered.
Troubleshooting 10