•
Make sure the paper is the recommended paper for this printer.
•
Make a trial print with paper from a newly opened package, and check the result.
Error code number key
The following chart identifies the error code numbers that should be consistent across product lines.
Range
Description
Go to page
0–99
User attendance messages
See
100–199
Printer hardware errors
See
200–299
Printer and input option paper jams
See
300-399
Input/output option hardware errors
See
.
400–499
400–403
431–432
450–458
461
Output option paper jams
HTU paper jam
Mailbox (x = bin number) paper jam
Finisher/Stacker paper jam
Hole Punch paper jam
See
“Input/output option paper jam
.
900–999
Firmware and/or system electronics errors
See
electronics errors (900-999.99)” on
page 139
.
Power
‑
on Reset (POR) sequence
When you turn the printer on, it performs a Power-on Reset (POR) sequence.
Check for correct POR functioning of the base printer by observing the following:
1
The LED turns on.
2
The main fan turns on.
3
The operator panel turns on.
4
The fuser heater turns on. The fuser takes longer to warm up from a cold start than a warm start.
5
The operator panel LED starts blinking.
6
A splash screen appears on the display. The following errors or messages may appear:
•
Close Door or Insert Cartridge appear if the front access door is open or the print cartridge is missing
•
Cartridge errors, such as Defective Cartridge or Missing Cartridge
7
Ready appears on the display.
8
The main drive motor turns on.
9
The EP drive assembly drives the developer shaft located in the print cartridge.
7463
Diagnostic information
36
Summary of Contents for 7463-032
Page 34: ...7463 34...
Page 228: ...7463 228...
Page 395: ...6 Remove the five screws A 7 Remove the PCBA housing 7463 Repair information 395...
Page 412: ...15 Disconnect the three cables D 16 Remove the ten inch display 7463 Repair information 412...
Page 425: ...14 Remove the five screws C 15 Disconnect the five cables D 7463 Repair information 425...
Page 453: ...11 Remove the scanner CCD 7463 Repair information 453...
Page 551: ...4 Remove the other four screws C from the front side of the frame 7463 Repair information 551...
Page 555: ...5 Release the latches A holding the sensor to the media feeder 7463 Repair information 555...
Page 586: ...4 Remove the other four screws C from the front side of the frame 7463 Repair information 586...
Page 590: ...5 Release the latches A holding the sensor to the media feeder 7463 Repair information 590...
Page 598: ...2 Remove the two screws C then remove the left cover 7463 Repair information 598...
Page 605: ...6 Ease the media stack flap off the stapler assembly 7463 Repair information 605...
Page 618: ...2 Remove the two screws C then remove the right cover 7463 Repair information 618...
Page 648: ...7463 648...
Page 664: ...7463 664...
Page 674: ...7463 Parts catalog 674...
Page 675: ...Assembly 1 Covers MX71x 7463 Parts catalog 675...
Page 677: ...Assembly 2 Covers MX81x 7463 Parts catalog 677...
Page 680: ...7463 Parts catalog 680...
Page 681: ...Assembly 3 Paper path 7463 Parts catalog 681...
Page 683: ...Assembly 4 Fusers 7463 Parts catalog 683...
Page 685: ...Assembly 5 Electronics 19 20 21 22 1 2 3 4 10 11 12 23 8 24 7463 Parts catalog 685...
Page 688: ...7463 Parts catalog 688...
Page 689: ...Assembly 6 Drive motors 7463 Parts catalog 689...
Page 691: ...Assembly 7 Duplex 7463 Parts catalog 691...
Page 693: ...Assembly 8 Frame 7463 Parts catalog 693...
Page 695: ...Assembly 9 Control panel MX71x 7463 Parts catalog 695...
Page 698: ...7463 Parts catalog 698...
Page 703: ...Assembly 12 ADF assembly 1 7463 Parts catalog 703...
Page 705: ...Assembly 13 ADF covers 1 6 3 4 14 13 5 7 9 8 10 11 12 2 7463 Parts catalog 705...
Page 708: ...7463 Parts catalog 708...
Page 709: ...Assembly 14 ADF mechanical 1 3 2 9 10 5 7 6 8 4 7463 Parts catalog 709...
Page 711: ...Assembly 15 ADF electronics 7463 Parts catalog 711...
Page 714: ...7463 Parts catalog 714...
Page 718: ...7463 Parts catalog 718...
Page 722: ...7463 Parts catalog 722...
Page 723: ...Assembly 18 Input options MX710 and MX711 1 2 3 7463 Parts catalog 723...
Page 725: ...Assembly 19 Input options MX810 MX811 and MX812 1 2 7463 Parts catalog 725...
Page 727: ...Assembly 20 250 sheet tray option MX710 and MX711 7463 Parts catalog 727...
Page 729: ...Assembly 21 550 sheet tray option MX710 and MX711 7463 Parts catalog 729...
Page 731: ...Assembly 22 550 sheet tray option MX810 MX811 MX812 7463 Parts catalog 731...
Page 733: ...Assembly 23 High capacity input tray option 1 MX710 and MX711 1 2 7463 Parts catalog 733...
Page 737: ...Assembly 25 High capacity input tray option 3 MX810 MX811 MX812 1 2 7463 Parts catalog 737...
Page 741: ...Assembly 27 Output options MX810 MX811 and MX812 1 2 7463 Parts catalog 741...
Page 743: ...Assembly 28 Staple finisher option 1 5 1 2 3 4 6 7463 Parts catalog 743...
Page 745: ...Assembly 29 Staple finisher option 2 1 4 5 6 7 8 3 10 11 2 12 13 14 9 7463 Parts catalog 745...
Page 747: ...Assembly 30 Mailbox option 1 1 2 3 4 5 6 7 10 8 9 7463 Parts catalog 747...
Page 749: ...Assembly 31 Mailbox option 2 1 3 4 2 7463 Parts catalog 749...
Page 751: ...Assembly 32 Offset stacker option 1 5 1 2 3 4 6 7463 Parts catalog 751...
Page 753: ...Assembly 33 Offset stacker option 2 1 3 5 6 2 7 8 9 4 7463 Parts catalog 753...
Page 758: ...7463 758...
Page 764: ...7463 764...
Page 768: ...Models MX81x and MX71x paper path rollers and sensors 7463 Appendix C Theory of operation 768...
Page 779: ...Sensors 7463 Appendix C Theory of operation 779...
Page 820: ...7463 Part number index 820...
Page 834: ...7463 Part name index 834...