Error code
Description
Action
956.01
Processor Overtemp
Replace the controller board. Go to
957.xx
RIP card failure—ASIC failure
958.xx
Controller Board NAND Failure—printer has
performed more than 100 shift and reflash operations
as a result of ECC bit corrections.
959.01
Controller verification failure of smart chip boot code Upgrade firmware. If that fails, replace the controller
959.02
Failure to authenticate Signature Verification Code
959.03
Signature Verification Code failed to authenticate a
code partition
959.04
Jump to unverified address
959.05
Unknown Boot Failure
959.20
Smart chip hardware failure
Replace the controller board. Go to
959.21
Smart chip did not respond to command request
Replace the controller board. Go to
959.22
Challenge Secret Failure
959.23
Smart chip self test failed during initialization
959.24
EEPROM Retention Error (Write failure)
959.25
Insufficient device space during HW prog
959.26
Incremental counter reset exceeds maximum value
959.27
Increment count failed due to maximum value limit
959.28
Invalid SP Memory Configuration
959.30
Smart chip library flagged an invalid argument(s)
Replace the controller board. Go to
959.31
Smart chip library flagged an invalid device address
959.32
Failure to initialize physical interface
959.33
Unknown/unexpected Error
959.34
System smart chip Bus Busy Error
959.35
Transmission Error
959.36
Smart chip command is invalid due to unlocked device
status
959.37
Smart chip command is invalid due to locked device
status
959.38
Incremental counter id(s) are invalid
959.39
Invalid NV address
959.40
Invalid smart chip command
Replace the controller board. Go to
960.xx
RAM Memory Error—RAM soldered on the card is bad
961.xx
RAM Memory Error—optional DRAM is bad
Replace the bad memory card.
7463
Diagnostic information
141
Summary of Contents for 7463-032
Page 34: ...7463 34...
Page 228: ...7463 228...
Page 395: ...6 Remove the five screws A 7 Remove the PCBA housing 7463 Repair information 395...
Page 412: ...15 Disconnect the three cables D 16 Remove the ten inch display 7463 Repair information 412...
Page 425: ...14 Remove the five screws C 15 Disconnect the five cables D 7463 Repair information 425...
Page 453: ...11 Remove the scanner CCD 7463 Repair information 453...
Page 551: ...4 Remove the other four screws C from the front side of the frame 7463 Repair information 551...
Page 555: ...5 Release the latches A holding the sensor to the media feeder 7463 Repair information 555...
Page 586: ...4 Remove the other four screws C from the front side of the frame 7463 Repair information 586...
Page 590: ...5 Release the latches A holding the sensor to the media feeder 7463 Repair information 590...
Page 598: ...2 Remove the two screws C then remove the left cover 7463 Repair information 598...
Page 605: ...6 Ease the media stack flap off the stapler assembly 7463 Repair information 605...
Page 618: ...2 Remove the two screws C then remove the right cover 7463 Repair information 618...
Page 648: ...7463 648...
Page 664: ...7463 664...
Page 674: ...7463 Parts catalog 674...
Page 675: ...Assembly 1 Covers MX71x 7463 Parts catalog 675...
Page 677: ...Assembly 2 Covers MX81x 7463 Parts catalog 677...
Page 680: ...7463 Parts catalog 680...
Page 681: ...Assembly 3 Paper path 7463 Parts catalog 681...
Page 683: ...Assembly 4 Fusers 7463 Parts catalog 683...
Page 685: ...Assembly 5 Electronics 19 20 21 22 1 2 3 4 10 11 12 23 8 24 7463 Parts catalog 685...
Page 688: ...7463 Parts catalog 688...
Page 689: ...Assembly 6 Drive motors 7463 Parts catalog 689...
Page 691: ...Assembly 7 Duplex 7463 Parts catalog 691...
Page 693: ...Assembly 8 Frame 7463 Parts catalog 693...
Page 695: ...Assembly 9 Control panel MX71x 7463 Parts catalog 695...
Page 698: ...7463 Parts catalog 698...
Page 703: ...Assembly 12 ADF assembly 1 7463 Parts catalog 703...
Page 705: ...Assembly 13 ADF covers 1 6 3 4 14 13 5 7 9 8 10 11 12 2 7463 Parts catalog 705...
Page 708: ...7463 Parts catalog 708...
Page 709: ...Assembly 14 ADF mechanical 1 3 2 9 10 5 7 6 8 4 7463 Parts catalog 709...
Page 711: ...Assembly 15 ADF electronics 7463 Parts catalog 711...
Page 714: ...7463 Parts catalog 714...
Page 718: ...7463 Parts catalog 718...
Page 722: ...7463 Parts catalog 722...
Page 723: ...Assembly 18 Input options MX710 and MX711 1 2 3 7463 Parts catalog 723...
Page 725: ...Assembly 19 Input options MX810 MX811 and MX812 1 2 7463 Parts catalog 725...
Page 727: ...Assembly 20 250 sheet tray option MX710 and MX711 7463 Parts catalog 727...
Page 729: ...Assembly 21 550 sheet tray option MX710 and MX711 7463 Parts catalog 729...
Page 731: ...Assembly 22 550 sheet tray option MX810 MX811 MX812 7463 Parts catalog 731...
Page 733: ...Assembly 23 High capacity input tray option 1 MX710 and MX711 1 2 7463 Parts catalog 733...
Page 737: ...Assembly 25 High capacity input tray option 3 MX810 MX811 MX812 1 2 7463 Parts catalog 737...
Page 741: ...Assembly 27 Output options MX810 MX811 and MX812 1 2 7463 Parts catalog 741...
Page 743: ...Assembly 28 Staple finisher option 1 5 1 2 3 4 6 7463 Parts catalog 743...
Page 745: ...Assembly 29 Staple finisher option 2 1 4 5 6 7 8 3 10 11 2 12 13 14 9 7463 Parts catalog 745...
Page 747: ...Assembly 30 Mailbox option 1 1 2 3 4 5 6 7 10 8 9 7463 Parts catalog 747...
Page 749: ...Assembly 31 Mailbox option 2 1 3 4 2 7463 Parts catalog 749...
Page 751: ...Assembly 32 Offset stacker option 1 5 1 2 3 4 6 7463 Parts catalog 751...
Page 753: ...Assembly 33 Offset stacker option 2 1 3 5 6 2 7 8 9 4 7463 Parts catalog 753...
Page 758: ...7463 758...
Page 764: ...7463 764...
Page 768: ...Models MX81x and MX71x paper path rollers and sensors 7463 Appendix C Theory of operation 768...
Page 779: ...Sensors 7463 Appendix C Theory of operation 779...
Page 820: ...7463 Part number index 820...
Page 834: ...7463 Part name index 834...