Diagnostics information
2-39
4513-630, -63W, -6EW
Service software service check
There are different types of 900.xx errors that can occur. There may be a communication problem (Bad cable,
network connection, and so on) software issue, or a hardware problem with the controller board, or ISP (Internal
solutions port). The communication and software aspects should be checked first. Determine if the problem is
constant or intermittent. Use the troubleshooting procedure below to isolate the issue. Take any notes as
instructed. You will need that information in the event you need to contact your next level support.
Note:
Before troubleshooting, determine the operating system used when the error occured. If possible
determine whether a PostScript or PCL file was sent to the device when the error occured. Ask the customer
which Lexmark Solutions applications are installed on the device.
Step
Action and questions
Yes
No
1
POR the device.
Does the error reoccur?
Go to step 2.
Problem resolved.
2
• Write down the exact 900.xx error
code displayed on the device.
• Turn the device off.
• Clear the print queues.
• Disconnect all communication cables,
and remove all memory options.
• Remove all ISP and modem cards.
• Restart the device into diagnostic
mode.
Does the 900.xx error reoccur during
startup?
Go to step 3.
Go to step 6.
3
Check all the cables connected to the RIP
board for proper connectivity.
Are the cables properly connected?
Go to step 5.
Go to step 4.
4
Properly connect the cables to the RIP
board. Restart the device into diagnostic
mode.
Does the 900.xx error reoccur during
startup?
Go to step 5.
Go to step 6.
5
Replace the RIP board, and restart the
device.
Does this fix the problem?
Note:
If an error, different from the
original 900.xx, is displayed, consult the
service check for that error.
Problem resolved.
Go to step 31.
6
Print the following:
• Error log
• Menu settings page
• Network settings page
Does the 900.xx error reoccur while
these pages were printing?
Go to step 31.
Go to step 7.
Summary of Contents for 4513-630
Page 11: ...Notices and safety information xi 4513 630 63W 6EW...
Page 12: ...xii Service Manual 4513 630 63W 6EW...
Page 18: ...xviii Service Manual 4513 630 63W 6EW...
Page 28: ...1 10 Service Manual 4513 630 63W 6EW...
Page 104: ...4 14 4513 630 63W 6EW 6 Remove the screw D from the gear E 7 Remove the plastic bushing F...
Page 112: ...4 22 4513 630 63W 6EW 5 Disconnect the AC cable C 6 Disconnect the thermistor cable D C B D...
Page 116: ...4 26 4513 630 63W 6EW 4 Swing the cover open and lift to remove the left side cover...
Page 149: ...Repair information 4 59 4513 630 63W 6EW 4 Tilt the rear cover and remove...
Page 162: ...5 2 Service Manual 4513 630 63W 6EW Lexmark E460dn controller board...
Page 163: ...Locations and connections 5 3 4513 630 63W 6EW Lexmark E460dw controller board...
Page 166: ...5 6 Service Manual 4513 630 63W 6EW...
Page 168: ...6 2 Service Manual 4513 630 63W 6EW...
Page 170: ...7 2 Service Manual 4513 630 63W 6EW Assembly 1 Covers 4 3 1 5 2 9 10 6 7 8 11 12 13...
Page 172: ...7 4 Service Manual 4513 630 63W 6EW Assembly 2 Electronics 1 5 2 6 3 4 10 11 12 14 7 13 8 9 15...
Page 178: ...7 10 Service Manual 4513 630 63W 6EW...
Page 183: ...52 4 48 3 38 8 98 3 80 0...