2-14
Service Manual
4038-001
Configuration incorrect.
Ensure the printer settings
are correct.
Machine is malfunctioning.
Check the message on the
operator panel to determine
if the machine is indicating
a system error.
Print job is
extremely slow
Job may be very complex.
• Reduce the complexity of
the page.
• Adjust the print quality
settings.
If using Windows 98/Me,
the spool setting may be set
incorrectly.
1. Click
Start
Settings
Printers
.
2. Right-click the
Lexmark X215
printer
icon.
3. Click
Properties
.
4. From the Details tab,
click
Spool Settings
.
5. Select the spool setting
you want.
Half the page is
blank
Page orientation setting
may be incorrect.
Change the page
orientation in your program.
Paper size and the paper
size settings do not match.
Ensure that the paper size
in the printer driver settings
matches the paper in the
tray.
Machine prints,
but the text is
wrong, garbled,
or incomplete
Printer cable is loose or
defective.
• Disconnect the printer
cable, and then
reconnect it.
• Try a print job that you
have already printed
successfully.
• If possible, attach the
cable and the machine to
another computer and try
another print job.
• Try a new printer cable.
Wrong printer driver
selected.
Check the program’s printer
selection menu to ensure
that your machine is
selected.
Problem
Possible cause
Solution
Summary of Contents for 4038-001
Page 6: ...vi Service Manual 4038 001...
Page 15: ...Laser notices xv 4038 001 Japanese Laser Notice Chinese Laser Notice...
Page 16: ...xvi Service Manual 4038 001 Korean Laser Notice...
Page 21: ...Safety information xxi 4038 001...
Page 66: ...2 34 Service Manual 4038 001...
Page 93: ...Repair information 4 5 4038 001 Rear cover removal 1 Remove four screws A...
Page 94: ...4 6 Service Manual 4038 001 2 Pull the rear cover to remove...
Page 96: ...4 8 Service Manual 4038 001 4 Un thread the cable A from the scanner document cover...
Page 97: ...Repair information 4 9 4038 001 5 Open the document cover...
Page 98: ...4 10 Service Manual 4038 001 6 Lift the document cover until the hinges catch A...
Page 99: ...Repair information 4 11 4038 001 7 Tilt back and lift off the scanner document cover...
Page 101: ...Repair information 4 13 4038 001 3 Slide the cover toward the rear of the printer to release...
Page 102: ...4 14 Service Manual 4038 001 4 Tilt away from printer 5 Lift to remove the left side cover...
Page 104: ...4 16 Service Manual 4038 001 3 Tilt away from printer 4 Lift to remove the right side cover...
Page 108: ...4 20 Service Manual 4038 001 4 Lift off glass housing to remove...
Page 110: ...4 22 Service Manual 4038 001 6 Pry the shaft loose on both ends and slide out...
Page 111: ...Repair information 4 23 4038 001 7 Release the ribbon cable from slots A...
Page 114: ...4 26 Service Manual 4038 001 4 Remove 10 screws A in card cage...
Page 116: ...4 28 Service Manual 4038 001 5 Lift the card cage to remove...
Page 124: ...4 36 Service Manual 4038 001 4 Remove the LVPS HVPS card...
Page 128: ...4 40 Service Manual 4038 001 4 Remove the two screws A 5 Lift the metal plate and remove...
Page 131: ...Repair information 4 43 4038 001 3 Remove the pick roller gear 4 Remove one screw...
Page 132: ...4 44 Service Manual 4038 001 5 Remove the main feed roller solenoid...
Page 137: ...Repair information 4 49 4038 001 5 Remove the modem card...
Page 141: ...Repair information 4 53 4038 001 3 Remove the paper empty sensor actuator...
Page 143: ...Repair information 4 55 4038 001 3 Lift and remove the paper feed sensor actuator...
Page 150: ...4 62 Service Manual 4038 001 3 Remove the paper tray solenoid...
Page 153: ...Repair information 4 65 4038 001 cable A CN3 cable A with toroid CN6...
Page 154: ...4 66 Service Manual 4038 001 cable A CN2...
Page 155: ...Repair information 4 67 4038 001 ribbon cable A CN1 4 Remove two screws in rear of printer...
Page 157: ...Repair information 4 69 4038 001 3 Remove two screws A from the card...
Page 158: ...4 70 Service Manual 4038 001 4 Lift out the scanner card to remove...
Page 162: ...4 74 Service Manual 4038 001 Note See reinstallation note 4 Remove five screws A...
Page 166: ...4 78 Service Manual 4038 001...
Page 172: ...5 6 Service Manual 4038 001 HVPS LVPS card CN2 1 OP104 OP103 OP101 OP102 CN3 CN1 C O Switch 1...
Page 176: ...5 10 Service Manual 4038 001 Scanner card 1 CN2 1 CN6 1 CN1 CN4 1 CN5 CN3 1 1...
Page 182: ...5 16 Service Manual 4038 001...
Page 184: ...6 2 Service Manual 4038 001...
Page 186: ...7 2 Service Manual 4038 001 Assembly 1 Scanner assembly 1 2 3 4 5 6 7 8 9 10 11...
Page 194: ...7 10 Service Manual 4038 001...
Page 198: ...Index 4 Service Manual 4038 001...