Letus 35 extreme, User Manual

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Letus35 Extreme User Guide
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the customer will receive a direct exchange, suitable replacement (if item has become discontin-
ued or unavailable), a repair, or in-house credit at the discretion of Letus Corporation.
Please note that the following items are not refundable for any reason: Shipping and handling
charges, rush processing charges, taxes, duty, processing charges, or other fees imposed on an
order.
A minimum restocking fee of 20% will be imposed on all non-defective merchandise. There is no
restocking fee on the return of defective merchandise. Letus Corporation reserves the right to
charge additional restocking fees for merchandise returned in less than acceptable condition.
A Return Merchandise Authorization (RMA) number must be obtained from Letus Corporation
prior to returning any merchandise. Any product returned to Letus Corporation without an RMA
number will be returned to the customer at the customer’s expense and no credit will be issued.
RMA numbers are valid for a period of 30 days only. Merchandise received beyond the 30 day pe-
riod will not be credited and will only be returned to the customer at the customer’s expense.
All returns must be shipped freight prepaid with the RMA number displayed on the outside of the
shipping box along with the number of boxes being shipped back (i.e. 1 of 3, 2 of 3, etc.). Letus Cor-
poration WILL NOT ISSUE CALL TAGS FOR ANY REASON WHATSOEVER. For your own protection, we
suggest shipping all returns fully insured and via traceable carrier. We will not be held responsible
for items damaged or lost in transit to us.
All returns will be credited based on the price paid on the invoice, or current selling price, which-
ever is lower, less any restocking fees.
All returns must include a copy of the Letus Corporation invoice, and a letter explaining the reason
for return.
All non-defective returns must be in new, re-sellable condition with all original unmarked packag-
ing, accessories, manuals and unmarked warranty cards. Items showing signs of use will not be
accepted for credit.
Letus Corporation reserves the right to have defective merchandise exchanged for replacement
or repair.
Please allow up to 14 business days for Letus Corporation to process and credit a return. Actual
time for credit to appear on bank card will vary from bank to bank.