Letus 35 extreme, User Manual

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Letus35 Extreme User Guide
10
Trouble Shooting And Technical Support: VII.
In the case you encounter circumstances that are not described in this user
guide, please contact us at 1-877-77-LETUS (1-877-775-3887). We are open
Monday through Friday from 9AM to 5PM Pacific time. If you bought our
products through one of our authorized dealers and the adapter came not in
the optimal shape, PLEASE CALL US first before returning to the dealer.
Warranty: VIII.
Letus Corporation warrants that its products, when installed and used in accordance with the user
guide, will perform in accordance with specifications current as of the date of shipment, and will
be free from defects in material and workmanship for a period of one (1) year on new products
and ninety (90) days on repaired products and/or components. Excluded from this Warranty is any
physical damage caused by abuse, accident, or improper operation, and any lack of performance
attributable to such abuse, accident, or improper operation, as determined by Letus Corporation.
Letus Corporation shall not be liable for any incidental or consequential damages, including loss of
production time or money, regardless whether the product functioned properly or improperly for
any reason, including those for which Letus Corporation bears liability.
The one (1) year warranty period for new product shall be the one (1) year period beginning with
the date of the products receipt by the customer. The one (1) year warranty is non-transferable and
only applies to the original purchaser.
For repaired or replaced products, the repaired or replaced component is warranted to be free of
material and workmanship defects, and to perform its function in accord with Letus Corporation
specifications for a period of thirty (30) days from its date of shipment, or its original remaining
Warranty period, whichever is the latter. All claims under this Warranty shall be immediately sub-
mitted to Letus Corporation in writing and are subject to confirmation.
Should Letus Corporation deem it appropriate to return the accessory or a component to a Letus
Corporation-designated location, it will issue the buyer a Return Material Authorization Number
(RMA number), which must accompany all returns. The returned accessory or component shall
remain the property of the buyer who shall ship it freight prepaid to the designated Letus Corpo-
ration location with the RMA number clearly displayed on the packaging exterior and all paper-
work.
Letus Corporation, upon receipt and subsequent confirmation of a warranty defect, at its sole op-
tion, shall repair or replace the accessory or its component and return it freight prepaid to the
Buyer within twenty (20) days from date of its receipt. At Letus Corporation’s discretion, Buyer may
be responsible for shipping costs. Any upgraded return shipping method request made by the
Buyer shall be borne by the Buyer.
This Warranty is made in lieu of all other warranties whatsoever, express, implied and statutory. The
acceptance of any order with Letus Corporation is expressly made subject to the Buyer’s agree-
ment to this Warranty.
Return equipment items - including but not limited to the Letus35 Extreme, Letus35 Mini, Letus35
Ultimate, accessories, rods, rod support systems, lens mounts, and attire: All major equipment sales
carry a 14 day return policy (less a 20% restocking fee) with the exception of defective merchan-
dise. Defective merchandise is eligible for return within 14 days. If the item is found to be defective,