Troubleshooting
Problem
Possible cause
The appliance does not work
Check and ensure that the power handle is
properly connected to the appropriate
mixing tool: the blending shaft (if using the
hand blender, the whisk holder (if using the
whisk) or the lid (if using the chopping bowl).
Check and ensure that the appliance is
properly connected to the wall outlet and
that power is switched on at the outlet. Also
ensure that the power outlet is not
defective, check it with another appliance,
or use a different outlet.
To blend soup, can I use the hand blender in
the saucepan?
Yes, you can use the blending shaft directly
in a saucepan, but take care with non-stick
coatings and protect yourself from splashes.
My vegetables are of inconsistent size after
chopping.
Make sure to cut vegetables into similar
sized chunks before adding them to the
chopping bowl for processing.
Cleaning and maintenance
NOTE: Use extreme care when handling the chopping blade. Do not touch the blades with your
fingers. The blades are very sharp and can cause injury if touched.
. Make sure the unit is unplugged from the main power supply before cleaning or changing
accessories.
. Disconnect the detachable stem from the motor unit.
. The power handle is not dishwasher safe. Do not wash it in the dishwasher. Do not submerge
the power handle in water.
. The
chopper lid with gear is not dishwasher safe. It also should never be submerged in water or
held under a running tap. If needed, please wipe it clean with a soft damp cloth.
. It is much easier to clean the accessories immediately after their use. Wash them in warm,
soapy water, rinse and dry well.
. The body of the power handle can be cleaned with a damp cloth and must be wiped off with
a dry cloth.
