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Chapter 2. Setting up the dock 

This chapter provides information to help you set up the dock. 

2.1 Connecting the dock to your computer 

To connect the dock to your computer, do the following: 

Notes:   

• 

Ensure that you use the Thunderbolt 3 cable and power adapter that come with your dock. 

• 

It is recommended that you put the dock flat on the table. Do not put it upside down, or stand on the side of the dock. 

1. Connect the ac power adapter to the power cord 

2. Connect the ac power adapter to the power connector of the dock 

3. Connect the power cord to an electrical outlet 

 

4. Connect one end of the Thunderbolt 3 cable to the dock 

5. Connect the other end of the Thunderbolt 3 cable to the computer 

   

Note: You might connect the dock to one of the following Thunderbolt 3 connectors depending on your computer design:   

: The dock works and supplies power to the computer when it is connected to the computer.   

: The dock works but does not supply power to the computer when it is connected to the computer.   

: All dock connectors and graphics card are disabled. The dock works as a power adapter and only supplies power to the 

computer when it is connected to the computer.   

2.2 Removing the dock from your computer 

Note

: Removing the dock when some programs are running with dock graphics card might cause the program data loss or the 

program to stop response. 

To remove the dock from your computer, do the following: 

1. Check and close the programs that are using the graphics card. 

a.  From the desktop, move the pointer to the Windows notification area, and then click 

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Summary of Contents for Thunderbolt 3

Page 1: ...1 Lenovo Thunderbolt 3 Graphics Dock User Guide ...

Page 2: ...y poster that comes with the product First Edition July 2017 Copyright Lenovo 2017 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...er 6 2 2 Removing the dock from your computer 6 2 3 Installing the device driver on Windows operating systems 7 2 4 Uninstalling the device drivers from Windows operating systems 7 Chapter 3 Using the dock 8 3 1 Using the headset and microphone combo connector 8 3 2 Using the video output connectors 8 Chapter 4 Troubleshooting 10 4 1 General 10 4 2 Video output 10 4 3 Audio 11 Trademarks 11 ...

Page 4: ...uter to the dock The dock can also supply power to your computer when connected to the computer 1 2 Package Your option package includes the following Lenovo Thunderbolt 3 Graphics Dock ac power adapter and power cord Thunderbolt 3 cable Documentation Contact your place of purchase if any item is missing or damaged Ensure that you retain your proof of purchase and packing material They might be re...

Page 5: ...raphics drive to enable the dock graphics card Green The dock is on and connected to an active computer with the dock graphics card enabled Thunderbolt 3 connector Connect the dock to your Lenovo computer with a Thunderbolt 3 cable DisplayPort connectors Connect a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector HDMI connector The High Definition Mu...

Page 6: ...the computer Note You might connect the dock to one of the following Thunderbolt 3 connectors depending on your computer design The dock works and supplies power to the computer when it is connected to the computer The dock works but does not supply power to the computer when it is connected to the computer All dock connectors and graphics card are disabled The dock works as a power adapter and on...

Page 7: ... on the screen to complete the installation 2 4 Uninstalling the device drivers from Windows operating systems To uninstall the device driver do the following 1 From the desktop move the pointer to the bottom left corner of the screen and then search Control Panel in the search box 2 Click Control Panel and then view the Control Panel by Category 3 Click Uninstall a program Lenovo Thunderbolt 3 Gr...

Page 8: ...on based on your computer Single display mode Shows the video output only one of the displays Note In single display mode if you select Show desktop only on 1 your computer display will be on and the external monitor will turn off However the other functions such as audio Ethernet and USB connection can still work although the external monitor is off If you select Show desktop only on 2 the extern...

Page 9: ...o complete the setting Note You also can continually click Portrait or Portrait flipped until the display becomes upside down 3 2 2 Setting the resolution of the external display To set the resolution of the external display do the following 1 From the desktop move the pointer to the bottom left corner of the screen and then search Control Panel in the search box 2 Depending on your Control Panel ...

Page 10: ...B 3 0 connector Disconnect the dock from the computer the charging speed might become faster 4 My mobile phones or other USB devices cannot be charged with the Always On USB 3 0 connector on the dock It is recommended that you can disconnect the dock from the computer and then you can charge the mobile phones or other USB devices 5 The mouse and keyboard cannot wake up my computer when connected t...

Page 11: ...fault Lenovo computers use the headset and microphone combo connector on the dock and disable built in audio connectors when the dock is connected To enable the built in audio connectors on your computer do the following 1 Right click the Volume icon in the Windows notification area 2 Select Sounds and the Sound window is displayed 3 Click the Playback tab to select a built in audio device and the...

Page 12: ...12 Part Number SP40N88677 Printed in China 1P P N SP40N88677 SP40 N8 8 6 7 7 SP4 0 N88 6 77 ...

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