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Lenovo ThinkPad E450 User Manual Download Page 29

Table 1. Lenovo programs available on the Windows 7 operating system

Program name

Icon name

Access Connections

™

Lenovo - Internet Connection

Active Protection System

™

Lenovo - Airbag Protection

Communications Utility

Lenovo - Web Conferencing

Fingerprint Manager Pro or Lenovo Fingerprint
Manager

Lenovo - Fingerprint Manager Pro or Lenovo - Fingerprint
Manager

Lenovo Microphone Mute

Lenovo-Microphone Mute

SHAREit

SHAREit

Lenovo QuickControl

Lenovo QuickControl

Lenovo QuickDisplay

Lenovo QuickDisplay

Lenovo Solution Center

Lenovo - System Health and Diagnostics

Lenovo ThinkVantage Tools

Lenovo ThinkVantage Tools

Message Center Plus

Messages from Lenovo

Password Manager

Lenovo - Password Vault

Power Manager

Lenovo - Power Controls

Recovery Media

Lenovo - Factory Recovery Disks or Create Recovery Media

Rescue and Recovery

®

Lenovo - Enhanced Backup and Restore

System Update

Lenovo - Update and Drivers

Accessing Lenovo programs on the Windows 8.1 operating system

You can access Lenovo programs on the Windows 8.1 operating system from the Start screen or the
Apps screen.

Press the Windows key

to go to the Start screen. Click a Lenovo program to launch it. If you cannot find

the program you need, click the arrow icon

to go to the Apps screen. Find the desired program in the

list or search for the program in the search box.

Note:

If you do not find the program you need, go to

Lenovo PC Experience

➙

Lenovo Tools

. Then you

can find the program you need.

Depending on the model, your computer might support the following Lenovo programs:

Note:

The available programs are subject to change without notice.

• Active Protection System

• Fingerprint Manager Pro

• Lenovo Companion

• Lenovo Microphone Mute

• Lenovo QuickCast

• SHAREit

• Lenovo QuickControl

• Lenovo Settings

• Lenovo Solution Center

• Lenovo PC Experience

Chapter 1

.

Product overview

13

Summary of Contents for ThinkPad E450

Page 1: ...User Guide ThinkPad E450 E455 and E450c ...

Page 2: ...nd Setup Guide and the Regulatory Notice have been uploaded to the Web site To refer to them go to http www lenovo com ThinkPadUserGuides and follow the instructions on the screen Second Edition November 2014 Copyright Lenovo 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject t...

Page 3: ...ction to Lenovo programs 14 Chapter 2 Using your computer 17 Registering your computer 17 Frequently asked questions 17 Special keys 19 Function keys and key combinations 19 Windows key 20 ThinkPad pointing device 20 Using the ThinkPad pointing device 20 Trackpad touch gestures 26 Customizing the ThinkPad pointing device 27 Replacing the cap of the TrackPoint pointing stick 27 Power management 28 ...

Page 4: ...pter 9 Recovery overview 101 Recovery overview for the Windows 7 operating system 101 Creating and using a recovery media 101 Performing backup and recovery operations 102 Using the Rescue and Recovery workspace 103 Creating and using a rescue medium 104 Reinstalling preinstalled programs and device drivers 105 Solving recovery problems 106 Recovery overview for the Windows 8 1 operating systems 1...

Page 5: ...g statements 137 Important WEEE information 137 Japan recycling statements 137 Recycling information for Brazil 138 Battery recycling information for the European Union 138 Battery recycling information for Taiwan 139 Battery recycling information for the United States and Canada 139 Recycling information for China 139 Appendix C Restriction of Hazardous Substances Directive RoHS 141 European Unio...

Page 6: ...iv User Guide ...

Page 7: ...yboard by lifting your hands from the palm rest Protect yourself from the heat generated by the ac power adapter When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn Do not place the ac power adapter in contact with any part of your body while it is in use Never use it to warm ...

Page 8: ...ed Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especial...

Page 9: ...rheating smoke sparks or fire Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery A cracking hissing or popping sound or strong odor that comes from the product Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter The computer product power cord or power adapte...

Page 10: ...not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power c...

Page 11: ...his is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult...

Page 12: ...or expose it to water or other liquids Keep the battery away from children Keep the battery away from fire Stop using the battery if it is damaged or if you notice any discharge or the buildup of foreign materials on the battery leads Store the rechargeable batteries or products containing the rechargeable batteries at room temperature charged to approximately 30 to 50 of capacity We recommend tha...

Page 13: ...at depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable mat...

Page 14: ... otherwise in the installation and configuration procedures Do not use your computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed DANGER Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect 1 Turn everything OFF...

Page 15: ...o 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the h...

Page 16: ...xiv User Guide ...

Page 17: ...n page 10 Specifications on page 11 Operating environment on page 11 Lenovo programs on page 12 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you need to start using the computer Front view Figure 1 ThinkPad E450 E455 and E450c front view 1 Microphones 2 Camera 3 Power button 4 TrackPoint pointing stick...

Page 18: ... notification area on the taskbar 2 Click More power options Choose what the power buttons do 3 Follow the instructions on the screen Note Use Lenovo programs for advanced power settings For Windows 7 Use the Power Manager program For Windows 8 1 Use the Lenovo Settings program For more information see Lenovo programs on page 12 ThinkPad pointing device 4 TrackPoint pointing stick 7 ThinkPad track...

Page 19: ...versal Serial Bus USB 3 0 connectors are used for connecting USB compatible devices such as a USB keyboard or a USB mouse Note When you attach a USB cable to this USB connector ensure that the USB mark is facing upward Otherwise the connector might get damaged 2 HDMI connector Use the high definition multimedia interface HDMI connector to connect the computer to an HDMI compatible audio device or ...

Page 20: ...eLink connector When the ac power adapter is connected to the ac power connector it provides power to the computer and charges the battery When a supported ThinkPad OneLink Dock or ThinkPad OneLink Pro Dock is connected to the Lenovo OneLink connector it can not only extend the computer capabilities but also provide ac power to the computer and charge the battery To use the Lenovo OneLink connecto...

Page 21: ...ogram and click the Global Power Settings tab Then select the Enable USB charge from the computer battery even when the computer is off check box and click OK or Apply For Windows 8 1 Press the Windows key to go to the Start screen Click Lenovo Settings Power In this area move the switch to the On position in the Enable Always On USB area and select Enable even when the computer is off and click O...

Page 22: ...stereo speakers 4 Battery Use your computer with the battery power whenever ac power is unavailable 5 Storage drive Your computer has a large capacity customer upgradable storage drive installed Depending on the model the storage drive can be a storage drive to meet various storage demands Note The hidden service partition is the reason why there is less free space than expected on your hard disk ...

Page 23: ...s indicator When the camera status indicator is on the camera is in use 5 6 System status indicators There are two ThinkPad logos on your computer one on the palm rest and the other on the outer lid The illuminated dot in each ThinkPad logo works as a system status indicator and helps you identify the status of your computer Blinks for three times The computer is initially connected to the power B...

Page 24: ...enticity label on page 9 Genuine Microsoft label on page 9 Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following figure shows the location of the machine type and model of your computer FCC ID and IC Ce...

Page 25: ... the Certificate of Authenticity label go to http www microsoft com en us howtotell Hardware aspx The following figure shows the location of the Certificate of Authenticity label on the bottom cover Genuine Microsoft label The Genuine Microsoft label is provided on the following computer models Some computer models based on geographic location that are licensed to use the Windows 8 1 operating sys...

Page 26: ...inter to the top right or bottom right corner of the screen to bring up the charms Then click Settings PC info Memory Double data rate 3 low voltage synchronous dynamic random access memory modules DDR3 LV SDRAM Storage device 2 5 inch form factor 7 mm height hard disk drive 2 5 inch form factor 7 mm height solid state drive 2 5 inch form factor 7 mm height hybrid drive Display The color display u...

Page 27: ...or your computer Size Width 339 mm 13 35 inches Depth 239 mm 9 41 inches Height 24 4 mm 0 96 inches Heat output 45W 154 Btu hr or 65 W 222 Btu hr maximum depending on the model Power source ac power adapter Sine wave input at 50 to 60 Hz Input rating of the ac power adapter 100 to 240 V ac 50 to 60 Hz Operating environment This section provides information about the operating environment of your c...

Page 28: ...t Accessing Lenovo programs on the Windows 7 operating system You can access Lenovo programs on the Windows 7 operating system through Windows Search or from Control Panel The icon name displayed in the search result or Control Panel might be different from the program name You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operatin...

Page 29: ...d Recovery Lenovo Enhanced Backup and Restore System Update Lenovo Update and Drivers Accessing Lenovo programs on the Windows 8 1 operating system You can access Lenovo programs on the Windows 8 1 operating system from the Start screen or the Apps screen Press the Windows key to go to the Start screen Click a Lenovo program to launch it If you cannot find the program you need click the arrow icon...

Page 30: ...ls Windows 7 The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various program such as Lenovo Fingerprint Manager Lenovo Solution Center and so on Message Center Plus Windows 7 The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo such as alerts on system updates and alerts on condit...

Page 31: ...ck sensor senses that the environment is stable again minimal change in system tilt vibration or shock it turns on the hard disk drive Fingerprint Manager Pro or Lenovo Fingerprint Manager Windows 7 and Windows 8 1 If your computer comes with a fingerprint reader the Fingerprint Manager Pro program or Lenovo Fingerprint Manager program enables you to enroll your fingerprint and associate it with y...

Page 32: ... photos folders and other files through SHAREit Every sharing is quick and simple System Update Windows 7 and Windows 8 1 The System Update program enables you to keep the software on the computer up to date by downloading and installing software packages including ThinkVantage programs device drivers Unified Extensible Firmware Interface UEFI basic input output system BIOS updates and other third...

Page 33: ... for help Automatic notification of free software and special promotional offers To register your computer with Lenovo go to http www lenovo com register and follow the instructions on the screen to register your computer If you are using a Windows 7 operating system you also can register your computer through the preinstalled Lenovo Product Registration program The program launches automatically ...

Page 34: ...o protect the data stored on your computer For details see the help information system of the program Before you dispose of the data on the hard disk drive hybrid drive or solid state drive be sure to read Notice on deleting data from your hard disk drive hybrid drive or solid state drive on page 60 How do I get connected in different locations To troubleshoot a wireless networking issue go to htt...

Page 35: ...sc to enable or disable the Fn Lock function When the Fn Lock function is disabled The Fn Lock indicator is off default mode To initiate the special function of each key press the function keys directly To input F1 F12 press the Fn key and the corresponding function key When the Fn Lock function is enabled The Fn Lock indicator turns on To input F1 F12 press the function keys directly To initiate ...

Page 36: ...iews the programs that you have opened For Windows 8 1 Views all the programs For Windows 7 Opens Computer Fn B Has the same function as the Break key Fn P Has the same function as the Pause key Fn S Has the same function as the SysRq key Fn K Has the same function as the ScrLK key Windows key On the Windows 7 operating system press the Windows key to open the Start menu On the Windows 8 1 operati...

Page 37: ...1 ThinkPad pointing device without TrackPoint buttons on page 24 ThinkPad pointing device with TrackPoint buttons This type of ThinkPad pointing device consists of the following components 1 TrackPoint pointing device 2 Trackpad Chapter 2 Using your computer 21 ...

Page 38: ...ick nonslip cap Use either thumb to press the left click button or right click button Point Use the TrackPoint pointing stick 1 to move the pointer on the screen To use the pointing stick apply pressure to the pointing stick nonslip cap in any direction parallel to the keyboard The pointer moves accordingly but the pointing stick itself does not move The speed at which the pointer moves depends on...

Page 39: ...rform the left click action Right click Press the right click zone 2 to display a shortcut menu You also can tap anywhere on the surface of the trackpad with two fingers to perform the right click action Scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction This action enables you to scroll through the document Web site or apps Ensure that you position your t...

Page 40: ...or the pointing device see Customizing the ThinkPad pointing device on page 27 Note By default the TrackPoint mode and the Trackpad mode are both enabled You can use either one of them TrackPoint mode In the TrackPoint mode use the pointing stick to move the pointer and use the trackpad to perform other actions such as left click right click and scroll You also can use the trackpad to perform a va...

Page 41: ... perform a variety of touch gestures For information about using touch gestures see Trackpad touch gestures on page 26 Point Slide one finger across the surface of the trackpad to move the pointer accordingly Scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction Then you can scroll through the document Web site or apps Ensure that you position your two finger...

Page 42: ...duces the frequently used touch gestures such as tapping dragging scrolling and rotating For more gestures see the help information system of the ThinkPad pointing device Notes When using two or more fingers ensure that you position your fingers slightly apart Some gestures are not available if the last action was done from the TrackPoint pointing device Some gestures are only available when you a...

Page 43: ...t edge Swipe in from the left edge of the trackpad with one finger to show the previously used app Swipe in and out from the right edge Swipe in and out from the right edge of the trackpad with one finger to hide the charms Swipe in and out from the left edge Swipe in and out from the left edge of the trackpad with one finger to display all the charms Customizing the ThinkPad pointing device You c...

Page 44: ...attery power remaining The rate at which you use battery power will determine how long you can use the battery of your computer between charges Because each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors How much energy is stored in the battery when you begin to work The way you use your computer How often you ...

Page 45: ... power adapter to the power connector of the computer 3 Connect the power cord into an electrical outlet Tips on using the ac power adapter When the ac power adapter is not in use disconnect it from the electrical outlet Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer Before you charge the battery make sure that its temperatur...

Page 46: ...ve use of battery power Screen blank mode for Windows 7 only The computer display requires considerable battery power To turn off the power to the display and make the computer enter screen blank mode right click the battery gauge icon in the Windows notification area and select Power off display Sleep mode In sleep mode your work is saved to memory and then the hard disk drive hybrid drive or sol...

Page 47: ...he check box for Wake the computer to run this task To put the computer into hibernation mode change your power plan settings by doing the following For Windows 7 Start the Power Manager program and then click the Power Plan tab Then follow the instructions on the screen For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on pa...

Page 48: ...tery begins to discharge too quickly replace the battery with a new one of the type recommended by Lenovo For more information about replacing the battery contact your Customer Support Center DANGER Do not drop crush or puncture the battery or make it subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery or ...

Page 49: ...on is the transfer of data without the use of cables but by means of radio waves only Attention If you want to use the wireless features on an airplane check the wireless services with the airline before boarding the airplane If there are restrictions on the use of computer wireless features on an airplane you need to disable the wireless features of your computer before boarding Depending on the ...

Page 50: ...e 13 Tips for using the wireless LAN feature To achieve the best connection use the following guidelines Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer Open your computer lid to an angle of slightly more than 90 degrees If you use the wireless feature the 802 11 standards of your computer simultaneously with a Bluetooth opt...

Page 51: ... the Bluetooth feature do the following Note If you use the wireless feature the 802 11 standards of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded For Windows 7 1 Press the wireless switching key and then follow the instructions on the screen to enable the Bluetooth feature 2 Right click t...

Page 52: ...Di or Miracast feature For Windows 7 Open the Lenovo QuickDisplay program and follow the instructions on the screen For how to access the Lenovo QuickDisplay program see Lenovo programs on page 12 For Windows 8 1 1 Move your pointer to the top right or bottom right corner of the screen to display the charms 2 Click Devices Projector Add a wireless display 3 Select the desired wireless display and ...

Page 53: ...ack of Musical Instrument Digital Interface MIDI and Moving Picture Experts Group Audio Layer 3 MP3 files Recording and playback of pulse code modulation PCM and Waveform Audio File Format WAV files Recording from various sound sources such as a headset attached The following table shows the supported functions of the audio devices attached to the computer the ThinkPad OneLink Dock or ThinkPad One...

Page 54: ...do the following For Windows 8 1 do one of the following Configure the camera settings directly from the program that is using the camera For more information see the help information system of the program Open the Lenovo Settings program Then click Camera Follow the instructions on the screen to configure the camera settings as desired For Windows 7 Start the Communications Utility program and co...

Page 55: ...vities involving the card before removing it Otherwise data on the card might get damaged or lost Do not remove a card while the computer is in sleep mode or hibernation mode Otherwise the system might not respond when you try to resume operation To remove a flash media card do the following 1 Click the triangular icon in the Windows notification area to show hidden icons 2 Right click the Safely ...

Page 56: ...40 User Guide ...

Page 57: ...ed is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com accessories services index html ThinkPad OneLink Dock Depending on the model your computer might support the ThinkPad OneLink Dock hereafter referred to as the dock Attach your computer to the dock to expand the working capability This topic provides basic information about the dock For detailed information ...

Page 58: ...USB 2 0 connector Used to connect devices that are compatible with USB 2 0 2 Ethernet connector Used to connect the dock to an Ethernet LAN The indicators on this connector have the same function as the ones on the computer 3 HDMI connector Used to connect a digital audio device or video monitor that is compatible with HDMI 4 Power connector Used to connect the ac power adapter 5 Lenovo OneLink co...

Page 59: ...u to charge some mobile digital devices and smartphones no matter when your computer is in sleep mode hibernation mode or is off For more information refer to the documentation that comes with the dock 4 Combo audio connector Used to connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug 5 System status indicator The indicator on the illuminated ThinkPad logo functions the same as...

Page 60: ...n this connector have the same function as the ones on the computer 4 DisplayPort connector Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector 5 Power connector Used to connect the ac power adapter 6 DVI connector Used to connect a monitor that supports Digital Visual Interface DVI connection 7 Lenovo OneLink connector Connect the Len...

Page 61: ...nomic information Working in the virtual office might mean adapting to frequent changes in your environment For example adapting to the surrounding lighting sources proper seating and the placement of your computer hardware can help you improve your performance and achieve greater comfort The following example shows someone in a conventional setting Even when not in such a setting you can follow m...

Page 62: ...void discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with all of your office furniture so that you know how...

Page 63: ...click Narrator For Windows 8 1 Click the Search icon on the top right corner of the Start screen and then type Narrator into the displayed search box If you are using a keyboard you can just start typing on the Start screen and then the search box and search results are displayed automatically In the list of results click Narrator For more information about how to use and configure Narrator see th...

Page 64: ...ck All Programs Accessories Ease of Access and then click Magnifier For Windows 8 1 Click the Search icon on the top right corner of the Start screen and then type Magnifier into the displayed search box If you are using a keyboard you can just start typing on the Start screen and then the search box and search results are displayed automatically In the list of results click Magnifier For more inf...

Page 65: ...ith all the standard keys You can select keys using the mouse or another pointing device To open On Screen Keyboard do the following For Windows 7 Click the Start button Then type On Screen Keyboard into the search field In the list of results click On Screen Keyboard For Windows 8 1 Click the Search icon on the top right corner of the Start screen and then type On Screen Keyboard into the display...

Page 66: ...omobile If you carry an ac power adapter detach the ac cord from it to avoid damaging the cord Travel tips on airplanes If you carry your computer into an airplane take note of the following tips If you intend to use your computer or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of services before boarding the airplane If there are restri...

Page 67: ...To purchase travel accessories go to http www lenovo com essentials Chapter 4 You and your computer 51 ...

Page 68: ...52 User Guide ...

Page 69: ...omments judgments or warranties about the function quality or performance of the locking device and security feature Using passwords You can help prevent your computer from unauthorized use by using passwords Once you set a password a prompt is displayed on the screen each time you turn on the computer Enter your password at the prompt You cannot use the computer unless you type the correct passwo...

Page 70: ...blank Press Enter twice 5 A Setup Notice window is displayed Press Enter to continue 6 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit Note You might want to record your password and store it in a safe place Otherwise if you forget the password you have to take your computer to a Lenovo reseller or a marketing representative to have the pass...

Page 71: ... directional keys 4 Depending on your needs do one of the following To set a password do the following a In the Enter New Password field type a desired password and press Enter b In the Confirm New Password field retype the password and press Enter To change a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b In the Enter New Pas...

Page 72: ... screen is displayed press F1 to start the ThinkPad Setup program 3 Select Security Password Hard disk 1 Password by using the directional keys 4 A password window is displayed You are prompted to select User or User Master Select User if you want to set only one hard disk password Select User Master if you want to set a user hard disk password and a master hard disk password for example if you ar...

Page 73: ...k password on page 56 typing your password to get access to the ThinkPad Setup program 2 Type the current user hard disk password in the Enter Current Password field and press Enter 3 Type the new password in the Enter New Password field and press Enter then retype the new password in the Confirm New Password field and press Enter 4 A Setup Notice window is displayed Press Enter again to continue ...

Page 74: ... against security attacks on media NAND flash or device controllers by use of a hardware encryption chip For the efficient use of the encryption feature set a hard disk password for the internal storage device Using the fingerprint reader Depending on the model your computer might have a fingerprint reader Fingerprint authentication can replace your Windows password In this way you can log on to y...

Page 75: ...ge the fingerprint reader or cause it not to work properly Scratching the surface of the reader with a hard pointed object Scraping the surface of the reader with your fingernail or anything hard Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth The surface of the reader is dirty or ...

Page 76: ... empty the Recycle Bin Delete the data Format your hard disk drive hybrid drive or solid state drive using the software for initializing it Use the recovery program provided by Lenovo to bring the hard disk drive hybrid drive or solid state drive back to the factory default settings These operations however only change the file location of the data they do not delete the data itself In other words...

Page 77: ...rotects against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help information system that comes with the program Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus p...

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Page 79: ...artup UEFI Legacy Boot Then do one of the following To install the Windows 7 32 bit operating system select Legacy Only or Both To install the Windows 7 64 bit operating system in Legacy mode select Legacy Only To install the Windows 7 64 bit operating system in UEFI mode select UEFI Only 4 Press the F10 key to exit the ThinkPad Setup program 5 Insert the Windows 7 operating system installation DV...

Page 80: ... contains the Windows 8 1 operating system installation program to the computer and restart the computer 6 Install the Windows 8 1 fix modules Go to the Microsoft Knowledge Base home page at http support microsoft com Type the number of the fix module in the search field then click Search 7 Install the registry patches for example the Enabling Wake on LAN from Standby for ENERGY STAR patch To down...

Page 81: ...the BIOS of your computer do the following 1 Turn on the computer When the ThinkPad logo is displayed press F1 The ThinkPad Setup program starts If you are required to enter the supervisor password enter the correct password You also can press Enter to skip the password prompt and start the ThinkPad Setup program If you do not enter the password you cannot change the configurations that are protec...

Page 82: ...ready optimized for you Improper change of the configurations might cause unexpected results Table 3 Config menu items Menu item Submenu item Selection Comments Wake On LAN Disabled AC Only AC and Battery Enable the computer to power on when the Ethernet controller receives a magic packet a special network message If you select AC Only Wake on LAN is enabled only when the ac power adapter is attac...

Page 83: ... Disabled Enabled Enables or disables boot support for USB storage devices Always On USB Disabled Enabled If you select Disabled the external USB devices cannot be charged through USB connectors Always On USB Charge in battery mode Disabled Enabled If you select Enabled the Always On USB connector enables you to charge some mobile digital devices and smartphones when the computer is powered off or...

Page 84: ...aphics device shares Notes If you select 512 MB the maximum usable memory may be reduced on the 32 bit operating system This sub menu is available on models with an Intel CPU Intel SpeedStep technology Disabled Enabled Mode for AC Maximum Performance Battery Optimized Mode for Battery Maximum Performance Battery Optimized Select the mode of Intel SpeedStep technology at runtime Maximum Performance...

Page 85: ...ble on models with an Intel CPU Disable Built in Battery Yes No Temporary disable battery for servicing the system After selecting this item the system will be automatically powered off then ready to be serviced Note the battery will be automatically enabled when the AC adapter is recoonected Password Beep Disabled Enabled Enable this option to have a beep sound when the system is waiting for a po...

Page 86: ...s set to Disabled If you set the supervisor password and enable this function no one but you can change items in the ThinkPad Setup program Password at Unattended Boot Disabled Enabled If you select and enable Password at unattended boot a password prompt is displayed when the computer is turned on from either a power off state or hibernation state If you select Disabled no password prompt is disp...

Page 87: ...mum length for the power on password and hard disk password By default this is set to Disabled If you set the supervisor password and specify a minimum length for passwords no one but you can change the length Power On Password Disabled Enabled Refer to Power on password on page 53 Hard Disk1 Password Disabled Enabled Refer to Hard disk passwords on page 56 Flash BIOS Updating by End Users Disable...

Page 88: ...ng Intel Virtualization Technology Disabled Enabled If you select Enabled a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Virtualization Technology Note This sub menu is available on models with an Intel CPU Intel VT d Feature Disabled Enabled Intel VT d is Intel Virtualization Technology for Directed I O When enabled a VMM can utilize the platform infras...

Page 89: ...e the microphones internal external or line in Anti Theft Computrace Module Activation Disabled Enabled Permanently Disabled Enable or disable the UEFI BIOS interface to activate the computrace module Computrace is an optional monitoring service from Absolute Software Note If you set the Computrace module activation to Permanently Disabled you will be unable to enable this setting again Secure Boo...

Page 90: ...ing certificate for Windows 8 1 operating system Clear All Secure Boot Keys Yes No This option is used to clear all keys and certificates in Secure Boot databases You can install your own keys and certificates after selecting this option Startup menu To change the startup settings of your computer select the Startup tab from the ThinkPad Setup menu Attention After you change the startup sequence e...

Page 91: ...Yes Select system boot capability Both Select priority of boot options between UEFI and Legacy UEFI Only The computer will start from the UEFI enabled operating system Legacy Only The computer will boot from any operating system other than the UEFI enabled one Note If you select UEFI Only the computer cannot start from the bootable devices that do not have the UEFI enabled operating system Compati...

Page 92: ...the factory default settings Note Enable OS Optimized Defaults to meet the Windows 8 1 certification requirements When you change this setting some other settings are changed automatically such as CSM Support UEFI Legacy Boot Secure Boot and Secure RollBack Prevention Discard Changes Discard the changes Save Changes Save the changes Updating your system UEFI BIOS The UEFI BIOS is the first program...

Page 93: ...data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer Rewritable external optical drives are available for most machines and are easily installed Schedule system restore operations to take a system snapshot periodically For more information about system restore see Chapter 9 Recovery overview on page 101 Update device drive...

Page 94: ...e the driver as the potential cause of a problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select the entry for your computer and then follow the instructions on the screen to download and install necessary software Getting the latest drivers using Sy...

Page 95: ...negative ions give special attention to the following Avoid directly exposing your computer to the air from an appliance that can produce negative ions Keep your computer and peripherals as far as possible from such an appliance Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your...

Page 96: ...ernail or anything hard Using or touching the fingerprint reader with a dirty finger If you notice any of the following conditions gently clean the surface of the fingerprint reader with a dry soft lint free cloth The surface of the fingerprint reader is dirty or stained The surface of the fingerprint reader is wet The fingerprint reader often fails to enroll or authenticate your fingerprint Regis...

Page 97: ...u can use a camera blower with a brush or cool air from a hair dryer Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside 2 Wipe or dust the sta...

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Page 99: ...tion Center program prompts you to create recovery media You can use the recovery media to restore the hard disk drive hybrid drive or solid state drive to the factory default state For more information see Creating and using a recovery media on page 101 To run the Lenovo Solution Center program see Accessing Lenovo programs on the Windows 7 operating system on page 12 For additional information r...

Page 100: ...ure that you are properly grounded and remove all sources of power attached to the computer If you are uncomfortable or unsure about removing components call the Customer Support Center for assistance 4 While the computer is off remove all sources of power and external hardware Remove any non original memory module added to your computer After removing the extra memory module and reinstalling the ...

Page 101: ...y Invalid remote change requested Solution The system configuration change has failed Confirm the operation and try again To clear the error enter the ThinkPad Setup program Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the e...

Page 102: ...uter serviced Message 2201 Machine UUID is invalid Solution Machine UUID is invalid Have the computer serviced Message Fan error Solution Cooling fan has failed Shut down the computer immediately and have the computer serviced Message Thermal sensing error Solution The thermal sensor is not functioning correctly Shut down the computer immediately and have the computer serviced Message This system ...

Page 103: ...ank have the computer serviced Problem When I turn on the computer only a white cursor is displayed on a blank screen Solution If you have modified a partition on your hard disk drive hybrid drive or solid state drive by using partition software information about that partition or the master boot record might have been destroyed 1 Turn off the computer and then turn it on again 2 If you still see ...

Page 104: ...agnostic programs See Diagnosing problems on page 83 Networking problems The following are the most common networking problems Ethernet problems Problem Your computer cannot connect to the network Solution Make sure that The cable is installed correctly The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub The maximum allo...

Page 105: ...h is 802 3ab compliant gigabit over copper A wireless LAN problem Problem I cannot connect to the network using the built in wireless network card Solution Make sure that Your wireless LAN driver is the latest version Your computer is within range of a wireless access point The wireless radio is enabled Note If you are using the Windows 7 operating system click Show hidden icons on the Windows not...

Page 106: ...conds under the following conditions When the computer is turned on When the computer resumes normal operation When the TrackPoint pointing device is kept pressed for a long time When the temperature changes Problem The TrackPoint pointing device or ThinkPad trackpad does not work Solution Make sure that the TrackPoint pointing device or ThinkPad trackpad is enabled in the ThinkPad pointing device...

Page 107: ... correct To check these settings do the following 1 Connect the external monitor to your computer and then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Select the external monitor and set Resolution 5 Click Advanced Settings 6 Cli...

Page 108: ...t it works 2 Reconnect the external monitor to your computer 3 Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported If the external monitor supports the same resolution as the computer display or a higher resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supp...

Page 109: ...ible hardware check box 13 Select your monitor manufacturer and model 14 After updating the driver click Close 15 Set Resolution Note To change the color settings select the Monitor tab then set Colors 16 Click OK Problem The screen is unreadable or distorted Solution Make sure that The monitor information is correct and the appropriate monitor type is selected Refer to the solution to the above p...

Page 110: ...o the above problem Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing stop the playback close the program and then change the display output location Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution...

Page 111: ...on The control is designed to compensate for minor differences in balance and does not completely mute either channel Problem There is no volume control for MIDI sound in the Volume Mixer window Solution Use the hardware volume control This is because the built in synthesizer software does not support the control Problem The sound cannot be turned off even if you set the Master volume control at m...

Page 112: ... quick charger is available use it to charge the over discharged battery If the battery cannot be fully charged in 24 hours use a new battery Problem Your computer shuts down before the battery status icon in the Windows notification area shows empty or your computer operates after the battery status icon in the Windows notification area shows empty Solution Discharge and recharge the battery Prob...

Page 113: ...and make sure that the power cable is firmly attached to the adapter brick and the computer 4 Verify the ac power source is working by attaching another device to the outlet 5 Remove all devices and then test for system power with minimal devices attached a Disconnect the ac power adapter and all cables from the computer b Close the computer display and turn the computer over c Remove the bottom c...

Page 114: ...mputer display remains blank after you press Fn to return from sleep mode Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the computer from the sleep mode without attaching the external monitor ...

Page 115: ...work Solution On the Boot menu of ThinkPad Setup make sure that the hard disk drive or hybrid drive is on the Boot priority order list If it is on the Excluded from boot order list it is disabled Select the entry for it on the list and press the Shift 1 key This moves the entry to the Boot priority order list Problem After setting a hard disk password on the hard disk drive or hybrid drive of the ...

Page 116: ...on Open the Device Manager window Make sure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct To open the Device Manager window go to Control Panel and click Hardware and Sound Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation A dock problem...

Page 117: ...rt the Symantec Norton Ghost program do the following 1 Click Start Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter Acronis True Image 2010 or later Paragon Backup Recovery 10 Suit or later Paragon Backup Recovery 10 Home or later Creating and using a recovery media You can use recovery media to restore the hard disk drive hybrid drive or solid...

Page 118: ...crosoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works programs you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive hybrid ...

Page 119: ...very backup located on your local hard disk drive a USB device or a network drive Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive hybrid drive or solid state drive using the Rescue and Recovery program you can restore the hard disk drive hybrid drive or solid state drive from a Rescue and Recovery backup even if you cannot start the Windows...

Page 120: ...r Microsoft Works Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive hybrid drive or solid state drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 ...

Page 121: ...e application you want to reinstall 5 Double click Setup and then follow the on screen steps to reinstall the application Reinstalling preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall a device driver for a factory...

Page 122: ...possible and store them in a safe place for future use Recovery overview for the Windows 8 1 operating systems This section provides information about the recovery solutions for the Windows 8 1 operating systems A Windows recovery image is preinstalled in the recovery partition on your computer The Windows recovery image enables you to refresh your computer or reset your computer to the factory de...

Page 123: ...computer change the startup settings of the Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings Change PC settings Update and recovery Recovery 2 In the Advance...

Page 124: ... of the recovery media starts 7 When the creation of the recovery media finishes do one of the following To keep the recovery partition on your computer click Finish To delete the recovery partition on your computer click Delete the recovery partition Attention If you delete the recovery partition on your computer do keep the recovery media in a safe place The Windows recovery image will not be st...

Page 125: ... the edges Never touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package that contains the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body When possible remove the static sensitive p...

Page 126: ...om the battery or coin cell battery To replace the coin cell battery do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait several minutes to let the computer cool 2 Close the computer display and turn the computer over 3 Loosen the screws 1 and then remove the cover 2 4 Disconnect the main battery connector 110 User Guide ...

Page 127: ...5 Detach the connector 1 Then remove the coin cell battery 2 6 Install the coin cell battery 1 Then attach the connector 2 7 Connect the main battery cable Chapter 10 Replacing devices 111 ...

Page 128: ...lid state drive are not designed for frequent changes or drive swapping Do not drop the drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs any physical shocks Do not apply pressure to the cover of the drive Do not touch the connector Before removing the hard disk drive hybrid drive or solid state drive make a backup copy of all the information on it ...

Page 129: ...3 Loosen the screws 1 and then remove the cover 2 4 Disconnect the battery connector Chapter 10 Replacing devices 113 ...

Page 130: ...d state drive 6 Lift the tab and remove the hard disk drive hybrid drive or solid state drive 7 Insert the hard disk drive hybrid drive or solid state drive into the slot 1 and position the hard disk drive hybrid drive or solid state drive firmly into place 2 114 User Guide ...

Page 131: ...8 Install the screws to secure the hard disk drive hybrid drive or solid state drive 9 Connect the battery cable Chapter 10 Replacing devices 115 ...

Page 132: ...ncy on the system configuration In some conditions the memory module in your computer might not be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the memory module To replace the memory module do the following 1 Tur...

Page 133: ...3 Loosen the screws 1 and then remove the cover 2 4 Disconnect the battery connector Chapter 10 Replacing devices 117 ...

Page 134: ...edge side of the memory slot and insert the memory module 1 into the slot at an angle of about 20 degrees Pivot the memory module downward until it snaps into place 2 Ensure that the memory module is firmly installed in the slot and cannot be moved easily Attention Do not touch the contact edge of the memory module Otherwise the memory module might get damaged 118 User Guide ...

Page 135: ...board Before you start print these instructions and read Important safety information on page vi Removing the keyboard To remove the keyboard do the following 1 Turn off the computer Then disconnect the ac power adapter and all cables from the computer Wait several minutes to let the computer cool 2 Close the computer display and turn the computer over Chapter 10 Replacing devices 119 ...

Page 136: ...3 Loosen the screws 1 and then remove the cover 2 4 Disconnect the battery connector 120 User Guide ...

Page 137: ...5 Remove the screws that secure the keyboard 6 Push hard in the direction shown to unlatch the keyboard Chapter 10 Replacing devices 121 ...

Page 138: ...e connectors on the bottom side of the keyboard Then turn over the keyboard as shown 2 8 Gently put the keyboard on the palm rest and detach the connectors Then remove the keyboard Installing the keyboard To install the keyboard do the following 122 User Guide ...

Page 139: ...s and then turn over the keyboard 2 Insert the keyboard into the space under the keyboard bezel frame as shown Ensure that the edge of the keyboard is under the keyboard bezel frame as shown Chapter 10 Replacing devices 123 ...

Page 140: ...3 Slide the keyboard in the direction shown by the arrows 4 Install the screws to secure the keyboard 5 Connect the battery cable 124 User Guide ...

Page 141: ...6 Attach the cover 1 and pivot it downwards 2 Then tighten the screws 3 7 Turn the computer over Connect the ac power adapter and all cables Chapter 10 Replacing devices 125 ...

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Page 143: ...r computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible What is the problem Is it continuous or intermittent Is there an error message What is the error code if any What operating system are you using Which version Which software programs were running at the time of the problem Ca...

Page 144: ...ooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support ...

Page 145: ...rmation available Machine type and model Serial numbers of your computer monitor and other components or your proof of purchase Description of the problem Exact wording of any error messages Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to t...

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Page 147: ...pecification 4 0 as defined by the Bluetooth SIG The following profiles are supported by Bluetooth devices Advanced Audio Distribution Profile A2DP Audio Video Control Transport Protocol AVCTP Audio Video Distribution Transport Protocol AVDTP A V Remote Control Profile AVRCP Basic Imaging Profile BIP Basic Printing Profile BPP Dial Up Networking Profile DUN File Transfer Profile FTP Generic Access...

Page 148: ...rganization These situations and areas might for example include Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers In any other environment where the risk of interference to other devices or services is perceived or identified as ha...

Page 149: ...nd used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one o...

Page 150: ...nforderungen der EU Richtlinie 2004 108 EG früher 89 336 EWG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschl...

Page 151: ...nce statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Brazil regulatory notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo Mexico regulatory notice Advertencia En Mexico la operación de este equipo estásujeta a las s...

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Page 153: ...llection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and nee...

Page 154: ... uses a Lenovo notebook computer and need to dispose of a battery contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery you must comply with local ordinances and regulations You ...

Page 155: ...cycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulato...

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Page 157: ... 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf Copyright Lenovo 2014 141 ...

Page 158: ...China RoHS 142 User Guide ...

Page 159: ...Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Ukraine RoHS Appendix C Restriction of Hazardous Substances Directive RoHS 143 ...

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Page 161: ...ges you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time By using ENERGY STAR qualified products and taking advantage of the power management features of the computer you can help reduce the consumption o...

Page 162: ...e Wake on LAN enabled while the computer is in sleep mode you can reduce the power consumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep mode do the following 1 Click Start Control panel 2 Click Hardware and Sound Device Manager 3 In the Device Manager window expand Network adapters 4 Right click your n...

Page 163: ...blication Lenovo may make improvements and or changes in the product s and or the application s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 164: ...orporation or its subsidiaries in the United States and other countries Microsoft Windows Direct3D and BitLocker are trademarks of the Microsoft group of companies AMD and AMD V are trademarks or registered trademark of Advanced Micro Devices Inc The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other...

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