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Notices

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To learn more about IBM PC products and the Year 2000, visit our
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especially if you have multiple IBM PCs. IBM encourages you to
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IBM
Operating System/2
OS/2

PS/2
RediSafe
ThinkPad
TrackPoint

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IBM ThinkPad 770X User's Reference

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Summary of Contents for ThinkPad 770E-ED

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Page 2: ...ION AS IS WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimers of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Change...

Page 3: ...Thank You for Selecting an IBM ThinkPad 770X Computer We have developed this ThinkPad computer to meet both your technical requirements and your high expectations ...

Page 4: ...ariety of your business demands Large color LCD The 13 7 or 14 1 inch TFT thin film transistor display with high resolution 1024x768 or 1280x1024 provides clear and brilliant text and graphics Lithium ion battery pack The large capacity lithium ion battery pack extends the operating time of your computer further enhancing its portability DVD ROM drive A new slim DVD ROM digital versatile disc ROM ...

Page 5: ...ing great flexibility To use the ThinkPad modem function Basic in the Online User s Guide TrackPoint with enhanced controls Your computer has an enhanced TrackPoint function that enables you to make selections merely by pressing on the TrackPoint A new center button converts the TrackPoint into a scroll controlling device or a magnifying glass on the screen To use the TrackPoint TrackPoint on page...

Page 6: ...vi IBM ThinkPad 770X User s Reference ...

Page 7: ... Diskette Factory 36 Using ConfigSafe 37 Using the ThinkPad Web Site or Bulletin Board 37 Replacing the Battery Pack 38 Replacing the Backup Battery 40 Getting Service 42 Help at the ThinkPad Web Site 42 Help by Telephone 43 Recording Sheet 44 Chapter 2 Extending the Features of Your Computer 47 Customizing the TrackPoint 49 Increasing Memory 54 Installing the DIMM 55 Removing the DIMM 58 Upgradin...

Page 8: ...r 111 Entering Your Personal Data 111 Deleting the Personalization Window 114 Using Locks 115 Using the Security Screw 116 Chapter 4 Solving Computer Problems 117 Hints and Tips 119 Using the Hard Disk Drive 127 Using a Docking Station 127 Using the USB Connector 128 Using the DVD ROM Drive 128 Using a PC Card 128 Using a Second CardBus Card 129 Using a Microphone 129 Troubleshooting Guide 131 Tro...

Page 9: ... 157 External Monitor Problems 157 A Television Problem 160 Other Option Problems 160 Software Problems 162 Other Problems 163 Testing Your Computer 164 Appendix A Features and Specifications 167 Features 167 Specifications 170 IBM Power Cords 171 Appendix B Product Warranty and Notices 173 Notices 175 Year 2000 Readiness and Instructions 175 Trademarks 176 Electronic Emission Notices 177 Telecomm...

Page 10: ...ology features Chapter 3 Protecting Your Computer provides information on using passwords identifying yourself with the Personalization Editor and using locks Chapter 4 Solving Computer Problems describes what to do when you have a computer problem The chapter includes a troubleshooting guide Appendix A Features and Specifications describes the features and specifications associated with your comp...

Page 11: ...puter WIN 98 Information for Microsoft Windows 98 users OS 2 Information for IBM Operating System 2 OS 2 users WIN 95 Information for Microsoft Windows 95 users DOS Information for IBM DOS users WIN NT Information for Microsoft Windows NT users WIN 3 1 Information for Microsoft Windows 3 1 users Contents xi ...

Page 12: ...connect cables as shown below when installing moving or opening the covers of this product or attached devices The 3 pin power cord must be used with a properly grounded outlet Turn everything OFF Turn everything OFF First attach all cables to devices First remove the power cord from the outlet Attach the signal cables to receptacles Remove signal cables from receptacles Attach the power cord to a...

Page 13: ...d or disposed of Do not 1 throw or immerse into water 2 heat to more than 100 C 212 F or 3 repair or disassemble Dispose of it as required by local ordinances or regulations CAUTION The fluorescent lamp in the liquid crystal display LCD contains mercury Do not put it in trash that is disposed of in landfills Dispose of it as required by local ordinances or regulations The LCD is made of glass and ...

Page 14: ...ied to conform to the requirements of EN60825 DANGER Do not open the CD ROM or DVD ROM drive no user adjustments or serviceable parts are inside Use of controls adjustments or the performance of procedures other than those specified might result in hazardous radiation exposure Class 1 laser products are not considered to be hazardous The CD ROM or DVD ROM drive has an internal Class 1 0 5 milliwat...

Page 15: ...ur System 32 Using the ThinkPad Customization CD 32 Using the Recovery CD 33 Using the Diskette Factory 36 Using ConfigSafe 37 Using the ThinkPad Web Site or Bulletin Board 37 Replacing the Battery Pack 38 Replacing the Backup Battery 40 Getting Service 42 Help at the ThinkPad Web Site 42 Help by Telephone 43 Recording Sheet 44 To power off the computer hold the power switch for just a second and ...

Page 16: ...Identifying the Hardware Features Identifying the Hardware Features Front View 2 IBM ThinkPad 770X User s Reference ...

Page 17: ...r is being read from a diskette Do not enter suspend mode or eject a diskette when this indicator is on 13 The left and right cover release latches open the LCD when they are slid outward 14 The left and right internal speakers generate stereo sound 15 The left and right release latches release the left and right bay eject levers 16 which release any device in the battery bay or the UltraBay II re...

Page 18: ...Identifying the Hardware Features Rear View 4 IBM ThinkPad 770X User s Reference ...

Page 19: ...ers are for circulating air within the computer Do not place any object in front of these louvers 13 The system expansion connector 240 pin allows you to connect the IBM ThinkPad SelectaBase 770 port replicator 14 The rear infrared port allows your computer to communicate with other devices that have infrared data transfer capabilities 15 The external monitor connector 15 pin is where you attach a...

Page 20: ...Identifying the Hardware Features Bottom View 1 2 3 7 5 4 6 6 IBM ThinkPad 770X User s Reference ...

Page 21: ...e front infrared port allows your computer to communicate with other devices that have infrared data transfer capabilities 6 The security screws are hex head screws that can be installed to prevent others from releasing the left and right release latches and easily gaining access to the battery bay and the UltraBay II 7 The bottom compartment houses the DIMM memory slots and the backup battery slo...

Page 22: ...battery and the secondary battery combined 3 The battery status indicator shows the status of the main battery pack 1 in the battery bay and the secondary battery pack 2 in the UltraBay II in five levels from empty to full The indicator on the right shows the battery charge status charging and discharging A blank indicates no battery activity 4 The diskette drive in use indicator appears when data...

Page 23: ...lphabetic characters A Z in capital letters without using the Shift key The Caps Lock key enables and disables this mode 8 The scroll lock indicator indicates that the scroll lock function is enabled This function enables you to use the Arrow keys to scroll the screen However you will not be able to move the cursor with these keys when this function is enabled The ScrLk key enables and disables th...

Page 24: ...n key Numeric keypad TrackPoint The keyboard contains a unique cursor pointing device called the TrackPoint Pointing selecting and dragging all become part of a single process you can perform without moving your fingers from their typing position You can set the following features by customizing the TrackPoint Press to Select Sensitivity Scrolling or Magnifying Glass For more information Customizi...

Page 25: ...tons on a traditional mouse these functions depend on the software you are using The function of the center button is described on page 52 If you are not familiar with using the TrackPoint these instructions will help you get started 1 Place your hands in the typing position and press gently with either index finger on the stick in the direction you want the cursor to move Pressing the stick away ...

Page 26: ...ng Press to Select you can make the TrackPoint stick function the same as the left or right click button For more information Customizing the TrackPoint on page 49 Changing the Cap The cap 1 on the end of the TrackPoint stick is removable You can replace it with one of the spares shipped with your computer 12 IBM ThinkPad 770X User s Reference ...

Page 27: ...tart the ThinkPad Configuration program ThinkPad Configuration Program on page 26 Click on the Accessibility button and click on Enable for Fn key lock You can also set up by typing PS2 FNS E at the command prompt After you enable the Fn key lock and press Fn once press one of the function keys The computer works the same as when you press Fn the function key If you press Fn twice after enabling t...

Page 28: ...d and then click on Fuel Processor speed switching The processor speed changes as follows High Performance Automatic Customized Power Conservation Functions for Battery Power Standby mode The computer enters standby mode For more information about this mode Basic in the Online User s Guide Suspend mode The computer enters suspend mode For more information about this mode Basic in the Online User s...

Page 29: ...s equipped with a 13 7 inch SXGA display used in standard VGA mode such as MS DOS full screen mode or the safe mode screen of Windows 98 or Windows 95 computer output is displayed in expansion mode In this case you cannot switch the LCD screen image size If the computer is in suspend mode and you press the Fn key independently without any function key the computer returns to normal operation Chapt...

Page 30: ...omputer To enable or disable the numeric keypad press and hold Shift and then press NumLk 0 1 2 3 4 5 6 7 8 9 NumLk 6 Y F8 F9 F10 Shift Alt Ctrl F11 F12 H N _ If the numeric keypad is enabled press and hold Shift to temporarily use the cursor and screen control keys NumLk Del Ins End Home PgDn PgUp 6 Y F8 F9 F10 Shift Alt Ctrl F11 F12 H N _ The functions of the cursor and screen control keys are n...

Page 31: ...device Test Test the system Restart Restart the system To start Easy Setup do as follows 1 Power off the computer and remove any diskette from the diskette drive 2 Press and hold F1 then power on the computer Hold F1 until the Easy Setup menu appears If you have set a password the Easy Setup menu appears after you enter the password Date Time Password Easy Setup Start up Test Restart Config BIOS p...

Page 32: ...anging the Screen Color You can change the color of the Easy Setup menu by pressing the Ctrl PgUp keys or by pressing the Ctrl PgDn keys To return to the original color press the Ctrl Home keys Clicking on the Config button displays the following Config submenu Memory System Board Exit Initialize Network Quick Boot Display The Memory button shows the amount of memory installed and available The Sy...

Page 33: ...havior and boot performance of the BIOS and operating system based on the installed operating system and previous boot If this function is Enabled and once a Plug and Play capable operating system such as Windows 98 is installed the system BIOS does not configure such hardware resources as system interruptions memory windows and I O port ranges for all the devices in the system If you are going to...

Page 34: ...th Day Hour Minute Second then type the date and time 2 Click on OK to save the changes or on Cancel to cancel them Instead of typing you can place the pointer on any of the arrow icons or to adjust the date and time Clicking on the double arrow icon scrolls the numbers faster You can also set the current date and time with the application included with the operating system installed in your compu...

Page 35: ...isplays a submenu for setting the supervisor password An open lock icon shows that a password has not been set yet Clicking on the Start up button displays the Start up submenu which you can use to change the startup or boot sequence For example if you have different operating systems on different replaceable hard disk drives or PC Cards you can have the system boot up from one of these devices To...

Page 36: ... on it 4 Select the first device you want for the startup sequence then click on it You can set up to four devices 5 Click on OK or press Enter to save the changes Note The Power On button sets the startup sequence when the power switch is set to ON The Network button sets the startup sequence when Wake on LAN is started Wake on LAN is typically used by LAN administrators in corporate networks to ...

Page 37: ...upported Combinations for Diskette Drives Case Diskette Drive in the UltraBay II Diskette Drive in the Docking Station External Diskette Drive Case 1 FDD 1 None None Case 2 None None FDD 1 Case 3 None FDD 1 None Case 4 FDD 1 None FDD 2 Case 5 FDD 1 FDD 2 None Note The external diskette drive connecting both the computer and the port replicator and the diskette drive in the docking station use a co...

Page 38: ...llowing 1 Select Network and click on it The Speed menu appears 2 If you are using a token ring card select the speed you want 4 or 16 and click on it then press Enter If you are using a network card other than a token ring card such as an Ethernet card you need not specify the RPL speed Press Esc to exit this menu If you select PCMCIA representing for example ATA 3 HDD or a Flash memory card and ...

Page 39: ...N using remote network management software Disable the function if your computer is not under system management of a network administrator For more information System Management in the Online User s Guide Pressing the Test button displays the Test submenu It is used to run diagnostic tests on your computer to check for hardware errors For more information Testing Your Computer on page 164 Pressing...

Page 40: ...ection describes how to start the ThinkPad Configuration program WIN 98 For Windows 98 To start the ThinkPad Configuration program for Windows 98 do as follows 1 Click on Start 2 Move the cursor to Settings then click on Control Panel The Control Panel window appears 3 Double click on the ThinkPad Configuration icon You can also start the ThinkPad Configuration program as follows Click on Start mo...

Page 41: ...plays the System Properties window where you can make a device available or unavailable 4 The Show Allocated Resources View button displays the Allocated Resources View window where you can check the memory addresses and other allocation settings 5 The Help button displays online help 6 The Device buttons Click on the button of your choice from the window If the device is enabled the red indicator...

Page 42: ... the cursor on Programs ThinkPad then click on ThinkPad Configuration The following window appears 1 2 3 4 5 7 6 8 9 1 The One Touch Setup buttons Click on one of these buttons to set the system configuration 2 The Power Mode buttons Click on one of these buttons to set the power mode to High Performance mode Automatic mode or Customized mode 28 IBM ThinkPad 770X User s Reference ...

Page 43: ...ront view or rear view button to display the hardware feature locations 7 The Default button Click on this button to set the default values for each option and to cancel the changes you just made 8 The Status bar The device name and its status appears in the status bar when you place the cursor on a device button 9 The Device buttons Click on the button of your choice from the window then set the ...

Page 44: ...nflicts Installing software Using system management Using PS2 commands Information Getting service Handling tips Glossary To start the Online User s Guide click on Start move the cursor to Programs and ThinkPad 770 then click on ThinkPad 770 User s Guide The Online User s Guide appears Go to the section you want and make a printout if necessary You can start the Online User s Guide from the ThinkP...

Page 45: ...he following devices in the UltraBay II CD ROM drive Diskette drive DVD ROM drive Secondary hard disk drive requires a secondary HDD adapter Secondary battery pack requires a battery adapter For how to replace the UltraBay II device Replacing an UltraBay II Device on page 90 Chapter 1 Getting Familiar with Your Computer 31 ...

Page 46: ...nstall a software application or a hardware device driver put the ThinkPad Customization CD in your CD ROM drive or DVD ROM drive The menu of the features appears automatically The following features are included Getting Started Use this page for first time setup such as registration and ThinkPad personalization System Customization Use this page for doing the following Reinstalling a software app...

Page 47: ...containing the original preinstalled image The recovery process might take up to 2 hours If you have a CD ROM drive or DVD ROM drive installed in your computer s UltraBay II and you don t have an external diskette drive attached go to Case 1 on page 34 If you have a CD ROM drive or DVD ROM drive installed in your computer s UltraBay II and you do have an external diskette drive attached go to Case...

Page 48: ... the Easy Setup window appears 4 Click on Start up 5 Click on Power on Note the current setting of the startup sequence so that you can set it again after you finish the recovery in step 18 6 Click on Reset 7 Click on CDROM 8 Click on OK 9 Click on Exit The startable CD ROM function is enabled 10 Click on Restart and then OK The computer restarts 11 Follow the instructions on the screen 12 When a ...

Page 49: ... 1 Power off the computer 2 Insert the Recovery CD Boot Diskette in the diskette drive 3 Power on your computer 4 Insert the Recovery CD into the CD ROM or DVD ROM drive 5 Follow the instructions on the screen 6 When a completion message appears remove the Recovery CD Boot diskette from the diskette drive The recovery program on the boot diskette includes drivers to support many devices such as th...

Page 50: ...ng 1 Click on Start 2 Move the cursor to Programs and ThinkPad 770 then click on Diskette Factory 3 Click on the tab at the top corresponding to the operating system you are using 4 Click on the diskette group for the backup copy that you want to make 5 Click on Build 6 Follow the instructions on the screen For details on how to install software including a new operating system and device drivers ...

Page 51: ...our system files Although it might not make your new hardware or software work it will set your computer up and running again This application protects your data Using the ThinkPad Web Site or Bulletin Board IBM supplies all of the latest hardware device drivers and system BIOS for your computer on the ThinkPad Web site http www ibm com thinkpad You can also use the IBM bulletin board service For ...

Page 52: ...sconnect the AC Adapter and all cables from the computer 2 Slide the left release latch to the left 1 and gently lift up the bay eject lever 2 and pull out the battery pack 3 You can use only one eject lever at a time When opening an eject lever make sure that the other eject lever is closed 38 IBM ThinkPad 770X User s Reference ...

Page 53: ...sh You have finished replacing the battery pack You can replace the battery when the computer is in hibernation mode or when it is powered off If you are using a PC Card the computer might not be able to enter hibernation mode If this happens power off the computer To switch from the main battery to the secondary battery Installing the Secondary Battery Pack on page 95 Chapter 1 Getting Familiar w...

Page 54: ...ackup 3 volts lithium battery CR2025 in the bottom compartment 1 Power off the computer then disconnect the AC Adapter and all cables from the computer 2 Turn the computer over 3 Open the bottom compartment with a screwdriver 1 and remove the bottom cover 2 1 2 40 IBM ThinkPad 770X User s Reference ...

Page 55: ...4 5 Install a new backup battery facing up the side on which plus mark is shown 6 Replace the bottom cover and turn the computer over again 7 Connect the AC Adapter to the computer You have finished replacing the backup battery Remove the battery after it pops up from the battery holder Forcing the battery out will damage the holder Chapter 1 Getting Familiar with Your Computer 41 ...

Page 56: ... Appendix B You will need to know the following information when requesting repair service Identification number of your computer Options installed in your system Note Use the record sheet on page 44 Error message or problem Note Error messages can help identify which service action is required and help the service representative provide quick and efficient service Use the record sheet on page 45 ...

Page 57: ...ht shipment of customer replaceable parts Please have the following information ready when you call Serial number of your computer and proof of purchase Description of the problem Exact wording of the error message Hardware and software configuration information for your system For more information Online User s Guide If possible be at your computer when you call In the U S and Puerto Rico call 1 ...

Page 58: ...the DIMM check box then note 128 MB x 2 Identification Numbers The serial number label is on the bottom of your computer Write down the machine Type and the serial number S N in the following box To determine your computer s serial number page 6 DIMM _____MB Hard Disk Drive _____MB External Diskette Drive DVD CD ROM Drive PC Cards Battery Pack IBM Product Name ThinkPad 770X Machine Type 9549 Seria...

Page 59: ...ng system and its version number if available Application programs running at the time of the problem Problem symptom Describe the problem specifically Can the problem be reproduced Yes No If yes describe how it can be reproduced Windows 98 Version______ Windows 3 1 Version______ Windows 95 Version______ OS 2 Version______ Windows NT Version______ DOS Version______ Chapter 1 Getting Familiar with ...

Page 60: ...Getting Service 46 IBM ThinkPad 770X User s Reference ...

Page 61: ...Attaching an External Monitor 70 Using the Dual Display Function 74 Enabling the Multi Display Function on a Television 75 How to Disabling the Dual Display 76 Considerations 76 Installing a PC Card 78 Removing the PC Card 80 Using a Docking Station 81 Docking with Your Computer Powered Off Cold Docking 82 Undocking When Your Computer Is Powered On or in Suspend Mode Hot or Warm Undocking 84 Prese...

Page 62: ...Device Restrictions 96 48 IBM ThinkPad 770X User s Reference ...

Page 63: ... following features in this window Press to Select Sensitivity Scrolling or Magnifying Glass Setting Press to Select If you enable Press to Select by putting a check mark in the Enable Press to Select box you can make the TrackPoint stick function the same as the left or right click button If you check Enable dragging you can drag the icon that you select with the TrackPoint stick by putting light...

Page 64: ...buttons to select which button the stick will simulate either the left or the right button For example if you select Left Click you can start a program with the TrackPoint by putting the cursor on the program s icon and applying light pressure on the stick To adjust the pressing timing of the stick set Click Pace If you set the pace too slow you might notice unintended clicks a cursor delay or a d...

Page 65: ... cursor movement and Press to Select Slide toward Firm Touch to increase the force needed to move the cursor and to activate Press to Select Slide toward Light Touch to decrease the force needed to move the cursor and to activate Press to Select Chapter 2 Extending the Features of Your Computer 51 ...

Page 66: ...large spreadsheets with the press of a button To scroll press the center click button and then use the TrackPoint instead of the scroll bars Magnifying Glass This function enables you to enlarge a movable area of your display You can click on objects through the magnifying glass The right click button changes the size of the magnifying glass and the left click button changes its magnifying power Y...

Page 67: ... that is it controls the mouse cursor Use External Mouse This option sets an externally attached mouse to scroll or move the magnifying glass horizontally or vertically The TrackPoint functions simply as a cursor Use TrackPoint This option sets the TrackPoint to scroll horizontally or vertically without your holding down the center button Use an externally attached mouse as a cursor You can still ...

Page 68: ...mory and two 128 MB DIMM options If your computer is equipped with 128 MB base memory install two 128 MB DIMM options after removing the 64 MB DIMM option that had been installed at the time of purchase The ThinkPad 770X computer supports the synchronus dynamic random access memory SDRAM card only It does not support the enhanced data output dynamic random access memory EDO DRAM card If you instal...

Page 69: ...er and all cables from the computer 2 Remove the battery pack 3 Close the LCD and turn the computer over 4 Loosen the screw on the memory slot cover 1 then remove the cover 2 To avoid damaging the DIMM do not touch its contact edge 1 2 5 Find the notch on the side of the DIMM Chapter 2 Extending the Features of Your Computer 55 ...

Page 70: ... place 2 If you want to install two DIMMs repeat steps 5 through 7 1 2 1 2 Notch 8 Replace the memory slot cover over the memory slot aligning the back side of the cover first as shown then tighten the screw 9 Turn the computer over again 10 Replace the battery pack and power on the computer 11 Confirm that the new memory size appears at the upper left corner of the screen 56 IBM ThinkPad 770X Use...

Page 71: ...164 If a 2 1 error code appears under the memory count 48576 KB OK 2 1 If the total memory size is not the same as the value you calculated If the 225 error code appears the memory you are installing is not supported by your computer 2 If you changed the memory installed in the computer you need to create a new hibernation file as follows a Power off the computer b Remove the DIMM you added c Powe...

Page 72: ...th 64 MB base memory you should have about 96 MB Your computer might display memory size in kilobytes For example 96 MB 97728 KB Note 576 KB is reserved by the system Removing the DIMM 1 Power off the computer and disconnect the AC Adapter and all cables from the computer 2 Remove the battery pack 3 Close the LCD and turn the computer over 4 Loosen the screw and remove the memory slot cover 58 IBM...

Page 73: ...e 6 Remove the DIMM Be sure to save the DIMM for future use 7 Replace the memory slot cover then tighten the screw 8 Turn the computer over again 9 Replace the battery pack then connect the AC Adapter and all the cables you disconnected Chapter 2 Extending the Features of Your Computer 59 ...

Page 74: ...y pack Replacing the Battery Pack on page 38 and turn the computer over Replace the hard disk drive only if you upgrade it or have it repaired You should not replace it often Handling a Hard Disk Drive Do not drop or apply any shock Do not apply pressure to the cover Do not touch the connector The drive is very sensitive Incorrect handling can cause damage and permanent loss of data on the hard di...

Page 75: ...over 3 1 2 3 4 Pull the strap of the hard disk drive to remove it You can replace the coin screw with the security screw shipped with your computer With the security screw installed the hard disk drive in your computer cannot be removed easily To remove or tighten the security screw use a 2 5 mm allen wrench Chapter 2 Extending the Features of Your Computer 61 ...

Page 76: ...install the screw and turn the computer over again 7 Replace the battery pack and power it on Do not use force when inserting the hard disk drive into the bay The connector is sensitive and it might get damaged After removing the original hard disk drive store it in the carrying case that contained the replacement drive 62 IBM ThinkPad 770X User s Reference ...

Page 77: ...xternal diskette drive connector To attach it do as follows 1 Power off your computer 2 Open the connector cover on the rear side of the computer 3 Attach the cable first to the external diskette drive 1 then attach it to the external diskette drive connector on the computer 2 Chapter 2 Extending the Features of Your Computer 63 ...

Page 78: ...Attaching the External Diskette Drive To detach the external diskette drive push the connector lock on both sides 1 then disconnect the cable from the connector 2 64 IBM ThinkPad 770X User s Reference ...

Page 79: ...nd external keyboard to your computer Attaching an External Mouse or Numeric Keypad You can attach an external mouse or numeric keypad to the external input device connector on the rear of the computer If you want to attach the mouse attach it directly to the external input device connector as shown Mouse Numeric Keypad Chapter 2 Extending the Features of Your Computer 65 ...

Page 80: ...S 2 Miniature Mouse Disabling the TrackPoint on page 69 If you want to use both the external numeric keypad and mouse at the same time first connect the keypad cable to the computer 1 then connect the mouse cable 2 to the connector at the rear of the keypad 1 2 You can remove the keypad cover and use it as a stand for the keypad 66 IBM ThinkPad 770X User s Reference ...

Page 81: ...yboard will not work if it is connected directly to the computer s external input device connector See the Options by IBM Catalog supplied with your computer for details about the options When the external keyboard is attached the following keys are not available Numeric keypad on the computer keyboard External numeric keypad Instead use the numeric keypad on the external keyboard Mouse External K...

Page 82: ...omputer 2 You can attach a mouse to the mouse connector of the keyboard mouse cable Using the IBM ThinkPad Space Saver Keyboard If you are using the IBM ThinkPad Space Saver Keyboard do not install the device driver supplied with the keyboard The device driver on the computer s utility diskette automatically enables or disables the TrackPoint when the power to the computer is turned on 68 IBM Thin...

Page 83: ...e the TrackPoint 1 Start the ThinkPad Configuration program See ThinkPad Configuration Program on page 26 2 Click on the TrackPoint button 3 Click on Auto Disable for the TrackPoint This setting automatically disables the TrackPoint if a mouse is connected to the external input device connector when the computer starts If no external mouse is connected however the TrackPoint is enabled Therefore t...

Page 84: ...ou can achieve a maximum of 1600x1200 video resolution To attach an external monitor do the following 1 Power off the computer 2 Connect the external monitor to the external monitor connector at the rear of the computer then connect the monitor to an electrical outlet 3 Power on the monitor and the computer 4 Start the ThinkPad Configuration program See ThinkPad Configuration Program on page 26 5 ...

Page 85: ...ovie Playing a game Running any other multimedia application Stop these applications before changing the display output location If you are attaching an external monitor that does not support TFT resolution with TFT frame rate do not click on Both LCD and CRT Display Doing so would cause the external monitor screen to be scrambled and output also not to be displayed in addition the screen might be...

Page 86: ...depths and frame rates available with your computer or external monitor Use these tables to set the display output LCD Only CRT Display Only or Both LCD and CRT Display Do not disconnect the external monitor while the computer is in suspend mode or hibernation mode If no external monitor is attached when the computer resumes the LCD remains blank and output is not displayed This restriction does n...

Page 87: ...o not work under the video modes which are marked by the asterisk Resolution Supported Color Depth Frame Rate 640x480 VGA 256 64K and 16M 60 Hz 72 Hz 75 Hz and 85 Hz 800x600 SVGA 256 64K and 16M 60 Hz 75 Hz and 85 Hz 1024x768 XGA 256 64K and 16M 60 Hz 70 Hz 75 Hz 85 Hz and 87iHz 1280x1024 SXGA 256 and 64K 60 Hz 75 Hz 85 Hz and 87iHz 1600x1200 256 and 64K 96iHz Note Video overlay capture and MPEG p...

Page 88: ... Settings and Control Panel and then click on Control Panel 4 Double click on Display 5 Select the Settings tab 6 Click on the Monitor 2 icon in the window The Monitor 2 window appears 7 Click on Yes to enable the monitor 2 8 Click on the Monitor 1 icon for the secondary display the CRT or TV Attaching a television to your computer To attach a television NTSC or PAL you need to install a DVD and E...

Page 89: ...osition but the icons must touch each other Enabling the Multi Display Function on a Television 1 Attach a television NTSC or PAL to the video out connector of your computer 2 Click on Start 3 Move the cursor to Settings and Control Panel and then click on Control Panel 4 Double click on Display 5 Select the Settings tab 6 Double click on the Monitor 1 icon in the window 7 Click on the Display Dev...

Page 90: ... check box The secondary monitor monitor 2 is disabled and the settings are in the ready to use condition Considerations The primary display is either a CRT or a television and the secondary display is the LCD of your computer You cannot set dual display if you specify the LCD to a 1280x1024 resolution and 16M colors for color depth The followings are the settings that you are not supported You ne...

Page 91: ...he Fn F7 display switching function and Fn F8 screen expansion when you are in the dual display mode DVD movie cannot be played back if you use the dual display function To playback it disable the function before playing back a DVD movie Disable the dual display function before you disconnect a CRT or a television The followings are the settings that you are not supported when doing overlay playba...

Page 92: ... lower slot and supports the following types of cards PC Card Type I Type II and Type III CardBus Card Zoomed Video ZV 1 Find the notched edge 1 of the PC Card as shown 2 Insert the PC Card into the appropriate slot according to your PC Card type If you are using a Type I or Type II PC Card insert it into either the upper slot or the lower slot If you are using a Type III PC Card insert the card i...

Page 93: ...the Online User s Guide For Windows 98 If you have not installed the PC Card driver Windows 98 starts to install it For Windows NT Your computer has PC Card support software called CardWizard You can use the PC Card as soon as you insert the card into the computer The SystemSoft CardWizard window appears and informs you about the new card Chapter 2 Extending the Features of Your Computer 79 ...

Page 94: ... the PC Card Otherwise data on the PC Card might be corrupted or lost 1 Stop the card To stop the PC Card Basic in the Online User s Guide 2 Press the PC Card eject button to pop out the button Then press it again until the PC Card pops out 3 Remove the PC Card and store it safely for future use For more information for using a PC Card Basic in the Online User s Guide The Stop option appears in gr...

Page 95: ...available as an option is a convenient way to attach several input devices and an external monitor Of course you can also attach these devices directly to your computer SelectaDock I SelectaDock II SelectaDock III PC Card Enabler PC Card Enabler with Advanced EtherJet Feature You can dock your computer to a docking station under the following conditions With your computer powered off cold docking ...

Page 96: ...you dock your computer to the docking station Docking with Your Computer Powered Off Cold Docking You should dock with both your computer and your docking station powered off if It is the first time you are docking your computer to the docking station Or You have changed the device configuration of your docking station such as when you have installed or removed a device Cold docking resets the doc...

Page 97: ... or Windows 95 creates a configuration profile for the docking station with the name Dock X 5 In Windows 98 or Windows 95 select My Computer Control Panel System and then the Hardware Profile tab 6 Make sure the new profile Dock X is created Also select the Device Manager tab and make sure that the new devices are displayed in the device list If Dock X is not created repeat from step 1 If the symb...

Page 98: ...computer powers off and on Preloaded Applications ThinkPad Information ThinkPad Tools Programs Documents Settings Find Help RUN Suspend Shut Down Eject PC If your computer does not enter suspend mode while it is docked in the docking station do the following 1 Start the ThinkPad Configuration program 2 Click on the Power Management button 3 Click on the Suspend Resume Options tab 4 Put a check mar...

Page 99: ...is happens try cold undocking Presetting a Device to Avoid a Resource Conflict The Windows 98 or Windows 95 plug and play function enables you to use devices that you install in the docking station immediately after you power on your system If you cannot use them a system resource conflict might have occurred Do the following to resolve the conflict For a PCI adapter or an internal SCSI device 1 S...

Page 100: ... you have installed an IDE device such as a hard disk drive or a CD ROM drive in the docking station you must change the setting on your computer to enable the device By default your computer uses the primary IDE channel for the primary hard disk drive Primary Master and the secondary IDE channel for a device in the UltraBay II Secondary Master You cannot use the IDE device in the docking station ...

Page 101: ...device that is not currently being used by clicking on the device and the Remove button under the Device Manager tab 6 Click on OK to close the System Properties window 7 Return to the Docking station window then click on the IRQ Holder for PCI Steering tab 8 Change the IRQ value in 1st IRQ to the available value you determined in step 5 9 Click on the IDE Device tab 10 Select Enable in the UltraB...

Page 102: ...If there is no available IRQ value remove a device that is not currently being used by clicking on the device and the Remove button under the Device Manager tab 6 Click on OK to close the System Properties window 7 Return to the Docking station window then click on the IRQ Holder for PCI Steering tab 8 Change the IRQ value in 1st IRQ to the available value you determined in step 5 9 Click on the I...

Page 103: ...egend 1 P M Primary master 2 P S Primary slave 3 S M Secondary master 4 S S Secondary slave 5 T M Third master 6 T S Third slave Device 2 Channel IDE Default Mode 3 Channel IDE Mode 2 Channel IDE Mode Hard disk drive IRQ 14 P M IRQ 14 P M IRQ 14 P M UltraBay II IRQ 15 S M IRQ 15 S M IRQ 14 P S Docking station Disabled IRQ 11 T M and T S IRQ 15 S M and S S Chapter 2 Extending the Features of Your C...

Page 104: ...requires a battery adapter Hot and Warm Swap Functions Your computer enables you to attach or detach devices dynamically hot or warm swap in the UltraBay II Hot swap means to replace a device with your computer powered on Warm swap means to replace a device while your computer is in suspend mode Cold swap means to replace a device while the computer is powered off Your computer supports cold swap ...

Page 105: ... you hot swap a device during communication using the build in modem or PC Card modem communication might stop Hot swap the device only after finishing communication You can use only one eject lever at a time When opening an eject lever make sure that the other eject lever is closed Chapter 2 Extending the Features of Your Computer 91 ...

Page 106: ...nd power off your computer then install the device A short beep followed by a continuous beep Orange A device that was not supposed to be removed such as a hard disk drive was removed The computer might be damaged A long beep For Windows 98 or Windows 95 The hard disk drive does not support the hot and warm swap functions For Windows NT The hard disk drive does not support the hot and warm swap fu...

Page 107: ...rive remove any CD ROM or DVD ROM from it If the device is a diskette drive remove any diskette from it 2 Power off the computer then disconnect the AC Adapter and all cables from the computer 3 Slide the right release latch to the right 1 4 Gently lift up the bay eject lever 2 and remove the device from the bay 3 Chapter 2 Extending the Features of Your Computer 93 ...

Page 108: ...ll the screws shipped with your computer to prevent others from gaining access to the device For more information Using the Security Screw on page 116 Installing a Secondary Hard Disk Drive To install a secondary hard disk drive into the UltraBay II do the following 1 Attach the adapter component to the adapter 1 2 Open the disk stopper 2 and install the hard disk drive into the adapter 3 94 IBM T...

Page 109: ...e stopper 5 4 Install the adapter into the UltraBay II Installing the Secondary Battery Pack Before installing a secondary battery pack into the UltraBay II attach the battery pack to the adapter case then insert it into the UltraBay II Chapter 2 Extending the Features of Your Computer 95 ...

Page 110: ...l does not move the main battery 1 is not charged and you cannot remove the secondary battery Device Restrictions Restrictions on some of the devices include the following Diskette drive You cannot hot swap a diskette drive in the UltraBay II if drive A is assigned to the external diskette drive The external diskette drive is the drive connected to the system s or to the SelectaBase 770 Port Repli...

Page 111: ... Do not hot swap a secondary battery from the UltraBay II when the system is working under the secondary battery power The power might go off You might have this situation if you have the secondary battery inserted in the UltraBay II and if The AC Adapter is not connected and there is no primary battery The AC Adapter is not connected and the primary battery power is low To see whether your comput...

Page 112: ...Replacing an UltraBay II Device 98 IBM ThinkPad 770X User s Reference ...

Page 113: ...g Passwords 100 Entering a Password 101 Setting a Password 102 Changing or Removing a Password 104 For a Power On Password or Hard Disk Drive Password 104 For a Supervisor Password 106 Removing a Power On Password with Supervisor Authority 109 Using the Personalization Editor 111 Entering Your Personal Data 111 Deleting the Personalization Window 114 Using Locks 115 Using the Security Screw 116 Co...

Page 114: ... person cannot access the data on your hard disk without knowing the password A hard disk drive password provides the following security features You need to type the hard disk drive password at startup If the hard disk drive is moved to another computer the hard disk drive password must be typed at startup Therefore unauthorized users cannot access your hard disk even if the drive is removed from...

Page 115: ...s cannot access data on the hard disk The system administrator can set the same supervisor password on many ThinkPad computers to make administration easier Other passwords Some Microsoft operating systems provide special Windows passwords Refer to that system user s guide for information on how to set change and use these passwords Entering a Password Once you set a password a password prompt app...

Page 116: ... tries you must power off the computer wait 5 seconds and then power it on again and retry Setting a Password To set a password do the following 1 Start Easy Setup a Press and hold F1 then turn on the computer b Hold F1 until the Easy Setup menu appears 2 Click on Password in the Easy Setup menu For more information on the Password submenu Easy Setup on page 17 3 Click on the type of password you ...

Page 117: ...ion of letters A to Z and numbers 0 to 9 Uppercase and lowercase letters for example A and a are treated as the same character If you type a wrong character use the Backspace key to erase it and then type the correct one The following window appears if you are setting the hard disk drive or the supervisor password reminding you to write down the password and keep it in a safe place Chapter 3 Prote...

Page 118: ...d an additional charge might be required for the service Neither an IBM reseller nor IBM marketing representative can make the hard disk drive usable Changing or Removing a Password This security feature prevents someone from removing a password and using your computer To change or remove a password do the following For a Power On Password or Hard Disk Drive Password 1 Power off the computer and w...

Page 119: ...o to step 4 To remove the password press Enter The following window appears and the system starts You have removed your password Skip the remaining steps 4 To change the password type the new password then press the Spacebar Chapter 3 Protecting Your Computer 105 ...

Page 120: ...tarts You have changed your password Write down the password and keep it in a safe place For a Supervisor Password 1 Start Easy Setup a Press and hold F1 then turn on the computer b Hold F1 until the password prompt appears 2 Enter the supervisor password The Easy Setup menu appears 106 IBM ThinkPad 770X User s Reference ...

Page 121: ...password go to step 8 5 To remove the password enter the current password and press the Spacebar 6 Press Enter twice 7 Click on Exit then click on Restart The supervisor password has been removed Your computer restarts Skip the remaining steps Chapter 3 Protecting Your Computer 107 ...

Page 122: ...Using Passwords 8 Enter the current password and press the Spacebar 9 Type the new password then press Enter 108 IBM ThinkPad 770X User s Reference ...

Page 123: ...sword and keep it in a safe place Removing a Power On Password with Supervisor Authority You can remove a power on password even if you don t know it if you know the supervisor password 1 Power on the computer by pressing F1 The password prompt appears 2 Enter the supervisor password The Easy Setup menu appears 3 Select Password on the menu 4 Select Power on on the menu 5 Type the supervisor passw...

Page 124: ...s 6 Press Enter The Password Confirmation window appears 7 Press Enter again 8 Click on Exit then click on Restart Your computer restarts The power on password has been removed 110 IBM ThinkPad 770X User s Reference ...

Page 125: ...al computers are being used in your location or to deter theft Entering Your Personal Data A personalized password prompt window consists of two parts the personal data area 1 and the background bitmap area 2 ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad John Smith IBM Corporation 123 456 789 1234 56 Big Road New York If you find this c...

Page 126: ...ng Up Your System on page 32 3 Insert the backup copy of the Utility Diskette for DOS Personalization into the diskette drive 4 Open the Personalization Editor a Click on Start b Move the cursor to Programs and ThinkPad then click on Personalization Editor The following window appears Help Exit Personalization Editor Personal Data Background Preview For this information to be displayed the power o...

Page 127: ...nd bitmap continue with step 6 otherwise go to step 10 6 Select Background in the Personalization Editor window Windows Paint automatically opens 7 Draw an image or color the background Your bitmap size must be 160 by 100 pels To change the size select Image and then Attribute Specify a Width of 160 and a Height of 100 and set Unit to pels 8 Select File and Save As to save and name your drawing as...

Page 128: ... Set your password if you have not yet set it Click on Help for more information The information that you typed in will be displayed the next time you power on the computer Deleting the Personalization Window To delete the personalization window and revert to the default password prompt do the following 1 Power off the computer 2 Insert the backup copy of the Utility Diskette for DOS Personalizati...

Page 129: ...in on the lock to a stationary object Refer to the instructions shipped with the mechanical lock For information on the keyhole location page 4 You are responsible for evaluating selecting and implementing the locking devices and security features IBM makes no comments judgments or warranties about the function quality or performance of locking devices and security features Chapter 3 Protecting Yo...

Page 130: ...and all cables from the computer 2 Remove the screw with a coin then install the security screw and tighten it with a 2 5 mm allen wrench 3 Connect the AC Adapter then power on the computer You can use the security screw shipped with your computer to prevent devices such as a hard disk drive from being removed easily Security Screw 116 IBM ThinkPad 770X User s Reference ...

Page 131: ...ing Guide 131 Troubleshooting Charts 132 Error Codes or Messages 134 No Error Codes or Messages 140 Input Problems 140 Suspend or Hibernation Problems 142 LCD Problems 145 Indicator Problems 146 Battery Problems 146 A Hard Disk Drive Problem 147 CD ROM Drive Problems 147 DVD ROM Drive Problems 148 Infrared Communication Problems 149 An Enhanced Video or MPEG Problem 151 Audio or Telephony Problems...

Page 132: ...rinter Problem 157 External Monitor Problems 157 A Television Problem 160 Other Option Problems 160 Software Problems 162 Other Problems 163 Testing Your Computer 164 118 IBM ThinkPad 770X User s Reference ...

Page 133: ...ook standby mode suspend mode and hibernation mode You can enter these modes as follows Fn F3 standby mode Fn F4 suspend mode Fn F12 hibernation mode The computer also enters suspend mode or hibernation mode from other triggers For example if you select Stand by in the Shut Down menu when you click on the Start button at the bottom left of the Windows 98 screen you can enter suspend mode Also you ...

Page 134: ...uble click on CD ROM 4 Click on the CD ROM or DVD ROM drive name under CD ROM then click on the Properties button 5 Click on the Settings tab and remove the check mark from the Auto insert notification check box in Options by clicking on it 6 Click on OK to restart the computer WIN NT For Windows NT For Windows NT 4 0 hibernation is not supported if the drive is formatted by NTFS For more informat...

Page 135: ...does not work Also you cannot play an ActiveMovie while an MPEG media player application is running You can display a video window to an external monitor CRT or to a TV with the NTSC or PAL color standard The following are not supported however Any resolution color depth at the 47 87 refresh rate 800 600 16M colors with any refresh rate video memory limitation 1600 1200 any colors with any refresh...

Page 136: ... preview mode you can select image dimensions based on the available space in video memory For overlay mode you can choose from all sizes 40 30 to 640 480 Note the following when you use the VIDECAP32 EXE Video Capture application Size the capture display window and set a capture format so that the scrollbars are visible Set the scrollbars to any position other than the top on the vertical scrollb...

Page 137: ...s driver does not provide the YUV422 video codec needed for preview capture mode application that needs to use YUV422 video compression codec Install the YUV422 codec that is available in Windows NT 4 0 CD ROM YUV422 codec is available in Drvlib Capture I386 directory on the Windows NT 4 0 CD ROM Overlay mode is not supported for the following resolution color depth and refresh rate combinations 1...

Page 138: ...MEM C to review your DOS memory usage occasionally If you have installed more than 256 MB of memory check the 386Enh section of the SYSTEM INI file and do one of the following If the PageOverCommit line is in the file make sure its value is 3 If it is not change it to 3 If the PageOverCommit line is not in the file add PageOverCommit 3 After you change or add the value shut down Windows 3 1 and po...

Page 139: ...ng faxes or mail you must set the modem settings in the fax application to one of the following Hardware FIFO enabled Hardware Flow Control on UART 16550A modem In OS 2 FaxWorks for example select Utilities Settings Modem Type and Use HW FIFO 16550A If you do not set your modem to one of these settings you will not be able to receive an incoming fax or an incoming call in suspend mode If you do no...

Page 140: ...uration online help window appears C PS2 C Copyright IBM Corp 1993 1998 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Command Syntax PS2 Parameter1 Parameter2 Parameter3 Following are available Parameter1 For the complete command syntax type PS2 Parameter 1 Power Management related 3 Select an item from...

Page 141: ...see Using the USB Connector on page 128 Hot or Warm Docking to a Docking Station Windows 95 and Windows 98 Only You might not be able to hot or warm dock your computer to the SelectaDock docking station when certain PCI cards PnP ISA cards and PC Cards are installed in the docking station If such a condition occurs restart the system Using a PC Card with the Docking Station In the Windows 95 Windo...

Page 142: ...ve Do not switch the display mode from the LCD to the external monitor while viewing a DVD with video content such as a DVD movie or business presentation You need to change the display mode before you open an MPEG file to play Using a PC Card After your computer returns from standby mode to normal operation you cannot perform hot plug and unplug operations for certain Network PC Cards in the dock...

Page 143: ...r computer you must configure a second CardBus manually by using the Device Manager To get to the Device Manager click on the System icon in the Control Panel Using a Microphone If you are using a microphone with your computer use the ThinkPad option headset Some microphones such as condenser microphones might need a battery See the instructions that come with the microphone The microphone line in...

Page 144: ...lumn that you don t use either LINE or MIC Using an External Condenser Microphone The microphone line in jack supports the following type of microphones A dynamic microphone A self battery powered condenser microphone If you want to use an electric condenser microphone you must use one that provides its own power source 130 IBM ThinkPad 770X User s Reference ...

Page 145: ...the test and make sure the hardware and the device drivers are OK Testing Your Computer on page 164 3 Note the error code and have the computer serviced Getting Service in the Online User s Guide If you accidentally lose or damage software in your computer Recover it by using either the ThinkPad Customization CD the Recovery CD or the Diskette Factory Using the ThinkPad Customization CD on page 32...

Page 146: ... checklist Troubleshooting Chart Page Error codes or messages 134 No error codes or messages 140 Input problems 140 Suspend or hibernation problems 142 LCD problems 145 Indicator problems 146 Battery problems 146 A hard disk drive problem 147 CD ROM drive problems 147 DVD ROM drive problems 148 Infrared communication problems 149 An enhanced video or MPEG problem 151 Audio or telephony problems 15...

Page 147: ...Troubleshooting Charts Troubleshooting Chart Page Other problems 163 Chapter 4 Solving Computer Problems 133 ...

Page 148: ...Check the devices in the startup sequence box Is the default drive listed in the startup sequence box Yes Exit this window and power off the computer No Select the Reset icon 6 Is an operating system installed Yes Go to step 8 No Install the operating system in your computer 7 After you install the operating system power off the computer 8 Power on the computer If the same screen message appears h...

Page 149: ... Enter to proceed to the Easy Setup Password submenu 4 Select the Supervisor icon then press Enter The same password as the supervisor password is set for the hard disk password on the main hard disk bay 5 Restart the computer 159 supervisor password error The hard disk password differs from the supervisor password The hard disk drive with the error can be in any of the following The main hard dis...

Page 150: ...y is low Connect the AC Adapter to the computer and charge the battery pack or replace the battery pack with a fully charged one 192 cooling fan error Have the computer serviced 195 hibernation error The system configuration differs between the time your computer entered hibernation mode and the time it exited this mode and your computer cannot resume normal operation Change the system configurati...

Page 151: ...mputer stops during the test have the computer serviced 6xx diskette error Have the computer serviced 11xx serial port error Have the computer serviced 12xx infrared error Have the computer serviced 17xx hard disk error Have the computer serviced 1801 unsupported port replicator The attached port replicator is not supported 24xx video error Have the computer serviced 808x PC Card slot error Have t...

Page 152: ...sor password is set Type the correct password and press Enter to use the computer see page 102 If the power on password is not accepted a supervisor password might have been set Type the supervisor password and press Enter If you still have a problem have the computer serviced The hard disk password prompt A hard disk password is set Type the correct password and press Enter to use the computer se...

Page 153: ...If you use a DOS application that supports only the 640x480 resolution VGA mode the screen image might look slightly distorted or might appear smaller than the display size This is to maintain compatibility with other DOS applications To expand the screen image to the same size as the actual screen start the ThinkPad Configuration program and click on LCD then select the Screen expansion function ...

Page 154: ...ery pack is installed correctly The AC Adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer power is on Turn on the power switch again for confirmation If these items are correct and the screen remains blank have the computer serviced The screen is blank and you hear a continuous beep or two or more beeps Have the computer serviced Only t...

Page 155: ...rackPoint is pressed for a long time When the temperature changes The cursor does not work for a while after the settings in the TrackPoint Properties window have been changed This is a normal characteristic of the cursor Wait several seconds until the cursor returns to the normal state The mouse or pointing device does not work Make sure that the pointing device cable is enabled in the ThinkPad C...

Page 156: ...uspend mode automatically The computer enters suspend mode automatically when the processor temperature reaches a certain level This is not a defect The computer enters suspend mode immediately after POST the suspend indicator turns on Make sure that The battery pack is charged The operating temperature is within the acceptable range Refer to Appendix A If these items are correct have the computer...

Page 157: ...eneric CD ROM or DVD ROM driver accesses the internal CD ROM drive or DVD ROM drive every 3 seconds to see if a CD ROM is inserted in the CD ROM drive or DVD ROM drive This prevents your computer from entering suspend mode even after a timeout To prevent this from occurring do the following 1 Double click on My Computer Control Panel and System 2 Click on the Device Manager tab 3 Click on the mark...

Page 158: ...n remove the PC Card or disable the PC Card slot using the Control Panel For Windows NT Note You must format your hard disk with the FAT format system to use hibernation mode in Windows NT If you format your hard disk with NTFS the Windows NT default format you cannot use hibernation mode 1 Start the ThinkPad Configuration program 2 Click on Power Management 3 Click on Suspend Resume Options 4 Cli...

Page 159: ...Pad Cyber 9397 DVD 8 Select the Monitor tab Make sure the information is correct Incorrect characters appear on the screen Did you install the operating system or application program correctly If they are installed and configured correctly have the computer serviced The screen stays on even after you power off your computer Press the reset switch with the tip of a pen and power off your computer t...

Page 160: ...d the metal shutter end first in the diskette drive If these items are correct have the computer serviced If there is no diskette in the drive have the computer serviced Battery Problems Problem Cause and Action The battery pack cannot be fully charged in 3 5 hours by the power off charging method The battery pack might be over discharged Do the following 1 Power off the computer 2 Make sure that ...

Page 161: ...ying the hard disk drive You are carrying your computer This is a normal characteristic of a hard disk drive and is not a defect CD ROM Drive Problems Problem Cause and Action The CD ROM drive does not work Make sure that The computer is powered on and a compact disc is properly loaded on the center pivot of the CD ROM drive You should hear a click The CD ROM drive connector is firmly connected to...

Page 162: ...sc format conforms with one of the following Music CD CD ROM or CD ROM XA Multisession photo CD Video CD DVD ROM Drive Problems Problem Cause and Action The DVD ROM does not work Make sure that The computer is powered on and a DVD disc or a compact disc is in the DVD ROM drive The DVD ROM drive connector is firmly connected to the computer The DVD ROM drive tray is firmly closed The device drivers...

Page 163: ...isession photo CD Video CD DVD ROM DVD video Infrared Communication Problems Problem Cause and Action Your computer cannot communicate with other devices using the infrared port Make sure that The communication speeds are the same The infrared ports are clean No objects are between the computer and the communicating device The distance and angle between your computer and the device is within the s...

Page 164: ...near your computer or the communicating device You cannot use DMA channels for both the parallel connector and the infrared port If you enable ECP and choose DMA3 the default value for the parallel connector you might be prompted if you want to disable DMA for the infrared port To use DMA channels for both the parallel and infrared ports do the following 1 Click on OK to disable DMA for the infrar...

Page 165: ...n The volume of the WaveTable MidiSynth device cannot be controlled Use the Serial in control in the volume control panel to control the volume The voice quality over the Voice Over Data communication is poor Due to limitations of the ThinkPad modem the voice quality that is transmitted and received over the Voice Over Data communication is not as good as with a normal telephone line There may be ...

Page 166: ...al modem does not work when you start your computer from an operating system other than Windows 95 The operating system might be sharing the same IRQ levels as your modem The ThinkPad Modem software might not work under these conditions You must cancel the IRQ shared condition to use the modem To cancel the IRQ shared condition Online User s Guide My modem application does not work with the ThinkP...

Page 167: ...our PC Card Make sure that If the PC Card is not a modem an ATA a Flash or an SRAM card you have the proper client device driver for the card In Windows 95 the PC Card must have an INF file associated with it Your PC Card supports PCMCIA Release 2 0 2 01 or 2 10 Refer to the manual that came with your PC Card If your PC Card does not support PCMCIA Release 2 0 2 01 or 2 10 you cannot use PC Card D...

Page 168: ... D6000 DBFFFh I O A20 A23h RPL Ethernet IRQ 5 Memory D2000 D7FFFh I O 300 31Fh The PC Card is installed and configured but it does not work Modem card Make sure all settings in the Modem Control panel and in your communication application correspond and are correct SCSI card Make sure the correct driver for the SCSI card is installed Note SCSI cards can be inserted while you are operating your com...

Page 169: ...s not select Battery 7 Click on the Customized radio button 8 Select Maximize in the Processor speed list box under Setting details 9 Click on OK to apply the change Docking Station or Port Replicator Problems Problem Cause and Action The IDE CD ROM drive or the hard disk drive in the docking station does not work Make sure that the system resources of the secondary IDE device in the docking stati...

Page 170: ...u power on or resume operation Make sure that The AC Adapter is connected to the port replicator or docking station by following the instructions described in this book The power on indicator of the port replicator or docking station is on The computer is securely attached to the port replicator or the computer and the port replicator are securely attached to the docking station If there is still ...

Page 171: ...ems Problem Cause and Action The external monitor is blank Do the following 1 Connect the external monitor to another computer to make sure it works 2 Reconnect the external monitor to your computer 3 Refer to the manual shipped with the external monitor to check the resolutions that are supported 4 Start the ThinkPad Configuration program 5 Select one of the Display Device buttons on the toolbar ...

Page 172: ...e monitor type is selected by doing the following 1 Click on Start 2 Move the cursor to Settings and Control Panel 3 Click on Control Panel and then double click on Display 4 Select the Settings tab in the Display Properties window 5 Click on the Advanced button 6 Click on the Monitor tab 7 Click on the Change button The Update Device Driver Wizard appears 8 Select the Next button and follow the i...

Page 173: ...ettings tab in the Display Properties window 2 Click on the Monitor tab Make sure you choose the correct monitor 3 Click on OK to close the window An appropriate refresh rate is selected by doing the following 1 Click on the Advanced button in the Settings tab in the Display Properties window 2 Click on the Adapter tab 3 Select the correct refresh rate for your monitor If you are not sure select O...

Page 174: ... TV Output Standards and Output Selection in the procedure make sure that you select the appropriate radio button under TV Output Standards box and the Composite radio button under Output Selections box Other Option Problems Problem Cause and Action An IBM option that you just installed does not work Make sure that The option is designed for your computer The option was installed according to the ...

Page 175: ...correct and the test program did not find the problem have the computer and option serviced The serial connector does not work Make sure that the serial connector is enabled by doing the following For Windows 98 1 Start the ThinkPad Configuration program 2 Click on Serial Port 3 Select Enable 4 Click on Device Manager 5 Check the ports in the Device Manager window and make sure the settings are co...

Page 176: ...inkPad Configuration program is distorted Windows NT only Installing the Active Desktop bundled with Internet Explorer Version 4 0 on Windows NT might cause this problem Do one of the following Uninstall the Active Desktop Merely disabling the Active Desktop is not effective to avoid the problem Close the ThinkPad Configuration program and start it again This is a temporary recovery An MS DOS game...

Page 177: ...it on again To power off the computer press the power shutdown switch using the tip of a ballpoint pen The computer does not power off with the power switch If the suspend indicator is on and you are working under battery power change the battery to a fully charged one or change your power source to ac power If you still have a problem press the power shutdown switch using the tip of a ballpoint p...

Page 178: ... following Easy Setup menu appears Date Time Password Easy Setup Start up Test Restart Config BIOS part number Date System unit serial number System board serial number Microprocessor nnnnnnnnnnnnnn nnnnnnnnnnn Pentium II Processor nnnnnnn 12 31 98 UUID nnnnnnnn nnnn nnnn nnnn nnnnnnnnnnnn Trademark of Intel Corporation You will hear a short beep If you are not sure whether you heard a beep adjust...

Page 179: ...he pointing device during the test If you have the SelectaDock I or II docking station as an option with your computer you need to create the diagnostic diskette to test the SelectaDock docking station This diskette replaces the diagnostic portion of existing SelectaDock I or SelectaDock II Option Diskette Do the following 1 Create the SelectaDock I II Diagnostic Diskette using the Diskette Factor...

Page 180: ...Testing Your Computer 166 IBM ThinkPad 770X User s Reference ...

Page 181: ... 64 MB Option Maximum 320 MB Storage devices Customer upgradable 2 5 inch hard disk drive Display The color display uses TFT technology Up to 1280 by 1024 resolution on the 13 7 inch LCD Up to 1024 by 768 resolution on the 14 1 inch LCD Up to 1600 by 1200 resolution on an external monitor Brightness control Keyboard 84 key 85 key or 89 key TrackPoint Fn key function Copyright IBM Corp 1998 167 ...

Page 182: ...X3 171 ISO 9529 ECMA 125 External interface Serial connector EIA RS232D Parallel connector Centronics External input device connector External monitor connector External diskette drive connector Expansion connector PC Card slots two Type I or Type II PC Cards or one Type III PC Card Headphone jack Microphone line in jack supports a dynamic microphone or a self battery powered condenser microphone ...

Page 183: ...y Asynchronous error recovery protocol Microcom Network Protocol MNP protocols Error correction via MNP classes 1 4 Data compression via MNP class 5 and V 42bis MNP class 5 for up to 2x data compression VoiceView Windows 98 and Windows 95 only U S Robotics 56K Technology Protocol with data rates of 56 Kbps Windows 98 Windows 95 and Windows NT only Facsimile fax modem functions Class 1 fax modem Cl...

Page 184: ... 95 F Nonoperating 5 to 43 C 41 to 109 F Relative humidity Operating with no diskette in the drive 8 to 95 Operating with a diskette in the drive 8 to 80 Maximum altitude 3048 m 10 000 ft in unpressurized conditions Maximum temperature at 3048 m 10 000 ft 31 3 C 88 F Heat output 56 W 191 BTUs hr maximum Electrical AC Adapter Sine wave input at 50 to 60 Hz is required The input rating of the AC Ada...

Page 185: ...cuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Korea South Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Thailand Trinidad West Indies United States of America Venezuela 13H5267 Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji India Ireland Kenya Kuwait Macao Malaysia Nigeria Oman People s Republic of China including Hong Kong Qatar Singa...

Page 186: ...rabia Suriname Taiwan Thailand Trinidad West Indies United States of America Venezuela 76H3518 Austria Belgium Bosnia Herzogovina Bulgaria Croatia Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesia Macao Macedonia Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Turkey Yugoslavia 76H3520 Denmark 76H3522 Bangladesh Myanmar Pakistan South Africa Sri...

Page 187: ...eature conversion or upgrade IBM or your reseller may require that the Machine on which it is installed be 1 the designated serial numbered Machine and 2 at an engineering change level compatible with the feature conversion or upgrade Some of these transactions called Net Priced transactions may include additional parts and associated replacement parts that are provided on an exchange basis All re...

Page 188: ...SE HOWEVER SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to yo...

Page 189: ...NY 10594 U S A Year 2000 Readiness and Instructions A product is Year 2000 Ready if the product when used in accordance with its associated documentation is capable of correctly processing providing and receiving date data within and between the 20th and 21st centuries provided all other products for example software hardware and firmware used with the product properly exchange date data with it T...

Page 190: ...d information Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both Microsoft Windows Windows NT and the Windows 95 flag logo are trademarks or registered trademarks of Microsoft Corporation Intel Pentium and MMX are trademarks or registered trademarks of Intel Corporation in the U S and other countries Other company product and servic...

Page 191: ...nt or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Proper cables and connectors...

Page 192: ... EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electro magnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the fitting of non IBM option cards A declaration of Conformity with the requirements of the Directive has been...

Page 193: ... devices you may connect to your line as determined by the REN you should call your local telephone company to determine the maximum REN for your calling area 4 If the built in modem causes harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice isn t practical you will be notified as soon as pos...

Page 194: ...important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalent Number REN 0 5 assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface ma...

Page 195: ...lectrique des lignes téléphoniques et des canalisations d eau métalliques s il y en a sont raccordés ensemble Cette précaution est particulièrement importante dans les régions rurales Avertissement L utilisateur ne doit pas tenter de faire ces raccordements lui même il doit avoir recours à un service d inspection des installations électriques ou à électricien selon le cas L indice de charge IC ass...

Page 196: ...on s copy protection technology in the device must be authorized by Macrovision and is intended for home and other limited pay per view use only unless otherwise authorized in writing by Macrovision Reverse engineering or disassembly is prohibited Notice for Australia The following notice applies when using the telephony functions FOR SAFETY REASONS ONLY CONNECT AUSTEL PERMITTED OR CERTIFIED EQUIP...

Page 197: ...stomizing built in device 26 system 32 D date setting 20 DIMM 54 removing 58 disabling numeric keypad on keyboard 16 TrackPoint 69 Diskette Factory using 36 diskette standards 168 display See external monitor display output location changing 70 docking station cold docking 82 docking or undocking 81 enabling the IDE device 86 hot undocking 84 problems 155 resource conflict 85 warm undocking 84 dri...

Page 198: ... 120 with HPFS format for OS 2 125 with NTFS format for Windows NT 120 hot undocking 84 humidity machine specifications 170 I indicators problems 146 infrared port problems 149 input problems 140 input voltage 170 installing memory 54 PC Card 78 K keyboard Fn key 13 numeric keypad 16 specifications 167 TrackPoint 10 L LAN remote operation enabling 25 LCD output switching 14 problems 145 lock mecha...

Page 199: ...ackPoint port replicator problems 155 power cord part number 171 power on password 100 changing 104 removing 104 setting 102 press to select TrackPoint 49 force adjustment 51 printer problem 157 problems troubleshooting guide 131 processor speed switching 14 protecting data 37 R Recovery CD restrictions 33 using 33 remote operation enabling 25 removing memory 58 password 104 PC Card 80 resolutions...

Page 200: ...nfiguration program 26 ThinkPad Configuration program continued for DOS 126 window for Windows 98 27 window for Windows NT 28 ThinkPad Customization CD using 32 ThinkPad utilities 17 ThinkPad Web site 37 help at 42 time setting 20 TrackPoint 10 changing the cap 12 disabling 69 enabling 69 magnifying glass 52 press to select 49 scrolling 52 sensitivity 51 using with external mouse restrictions 53 6...

Page 201: ...2 telephony problems 151 television problem 160 universal serial bus USB problem 152 U UltraBay II 31 replacing 90 USB camera enabling 120 problem 152 V volume 14 W Wake on LAN enabling 25 warm undocking 84 warranty 173 Web site 37 help at 42 Index 187 ...

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