Troubleshooting Charts
Problem
Action
The compact disc cannot
be read.
Make sure that:
The compact disc is not dirty. If it is, clean it with a CD-ROM cleaner kit.
The compact disc is not defective. If it is, try another compact disc.
The compact disc is placed in the tray with the label side up.
The compact disc format conforms with one of the following:
– Music CD
– CD-ROM or CD-ROM XA
– Multisession photo CD
– Video CD
Infrared Communication Problems
Problem
Action
Your computer cannot
communicate with other
devices using the infrared
port.
Make sure that:
The communication speeds are the same.
The infrared ports are clean.
No objects are between the computer and the communicating device.
The distance and angle between your computer and the device is within the
set range.
The application software in the other computer is compatible with that in
yours.
You are not operating under direct sunlight.
The infrared port is not directly facing the other communicating port.
Communication might be impeded by the light from the computer's LCD. To
avoid this, open the LCD to a wide angle.
The communication application running on your computer is the same as
that running on the other computer. Refer to the application manuals for
more information.
Incorrect data is sent
between your computer
and a communicating
device.
Make sure that:
The distance and angle between your computer and the device is within the
set range.
The communication speeds are the same.
There are no other devices that radiate infrared rays, such as
remote-controlled devices or wireless headphones, near your computer or
the communicating device.
You are not operating under direct sunlight.
No fluorescent lamps are near your computer or the communicating device.
Chapter 4. Solving Computer Problems
121
Title: C79EPMST CreationDate: 06/22/98 12:00:09
