Troubleshooting Charts
Error Codes or Messages
Note:
In the charts,
x can be any character.
Message
Action
I
9990301
I
9990302
I
9990305
(Incorrect connection of
the hard disk drive might
cause these error codes
to appear.)
Your computer can't find the startup drive. Do the following:
1. Power off the computer.
2. Press and hold F1; then power on the computer to start Easy-Setup. Hold
F1 until the Easy-Setup menu appears.
3. Select the Start up icon. If you are unable to set the startup sequence,
have the computer serviced.
4. Check the devices in the startup sequence box. Is the default drive listed in
the startup sequence box?
Yes Exit this window, and power off the computer.
No Select the Reset icon.
5. Is an operating system installed?
Yes Go to step 7.
No Install the operating system in your computer.
6. After you install the operating system, power off the computer.
7. Power on the computer.
If the same message appears, have the computer serviced.
I
99
xxxxx
(except the above
I
999030x errors)
Have the computer serviced.
158
(supervisor password
error)
The hard-disk-drive password was not set, even though the supervisor password
was set. Do the following:
1. Type the supervisor password at the password prompt, and press Enter.
2. A POST error prompt appears; then press Enter.
The password menu appears.
3. Select the Supervisor icon.
The same password as the supervisor password is set on the hard disk
drive.
4. Press Esc to restart the computer.
110
IBM ThinkPad 380Z User's Reference
Title: C79EPMST CreationDate: 06/22/98 12:00:09
