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ThinkCentre X1 User Guide

Summary of Contents for thinkcentre x1

Page 1: ...ThinkCentre X1 User Guide Machine Types 10HT 10HU 10JX 10JY 10JW 10K0 10KE and 10KF ...

Page 2: ...y information on page iii and Appendix F Notices on page 75 First Edition January 2016 Copyright Lenovo 2016 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...ace 17 Glare and lighting 17 Air circulation 17 Electrical outlet locations and cable lengths 17 Comfort 17 Accessibility information 18 Cleaning your computer 21 Maintenance 21 Basic maintenance tips 21 Good maintenance practices 21 Keeping your computer current 22 Moving your computer 23 Chapter 4 Security 25 Locking your computer 25 Attaching a Kensington style cable lock 26 Viewing and changin...

Page 4: ...d warranty 57 Lenovo Web site 57 Lenovo Support Web site 58 Frequently asked questions 58 Help and service 58 Calling for service 58 Using other services 59 Purchasing additional services 59 Appendix A Regulatory information 61 Export classification notice 61 Electronic emissions notices 61 Federal Communications Commission Declaration of Conformity 61 Eurasian compliance mark 63 Brazil audio noti...

Page 5: ...articular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions...

Page 6: ...ce Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer Do not use the ac power cord for other devices The power cords shall be safety approved For Germany it shall be H05VV F 3G 0 75 mm2 or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can st...

Page 7: ...out power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical o...

Page 8: ...w temperatures into the computer should not exceed 35 C 95 F Do not install air filtration devices They may interfere with proper cooling Operating environment The optimal environment in which to use your computer is 10 C 35 C 50 F 95 F with humidity ranging between 35 and 80 If your computer is stored or transported in temperatures less than 10 C 50 F allow the cold computer to rise slowly to an ...

Page 9: ... then wipe the computer surfaces Glass parts notice CAUTION Some parts of your product may be made of glass This glass could break if the product is dropped on a hard surface or receives a substantial impact If glass breaks do not touch or attempt to remove it Stop using your product until the glass is replaced by trained service personnel Tip over hazard prevention notice Place the computer on a ...

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Page 11: ...des information about the locations of your computer hardware Note The computer hardware might look slightly different from the illustrations Front view Figure 1 Front view 1 Integrated microphones 2 2 Integrated camera activity indicator 3 Integrated camera shield control slider 4 Integrated camera 5 Microphone mute unmute control 6 Monitor computer mode switch 7 Power button 8 Power indicator Co...

Page 12: ...r Used to listen to the sounds from your computer without using a headset or headphones Microphone mute unmute control Used to mute or unmute the integrated microphones Microphone mute unmute indicator When the microphone mute unmute indicator is on the microphones are mute or unmute Power button Used to turn on your computer You also can use the power button to turn off your computer only when yo...

Page 13: ...es a USB 2 0 or USB 3 0 connection such as a keyboard a mouse a scanner a printer or a personal digital assistant PDA With the ac power adapter connected you can charge the automatically detected device even when the computer is in hibernation mode or turned off To enable the Always On USB function open the Power Manager program See Accessing a program on your computer on page 10 Then follow the i...

Page 14: ...e attached to this DisplayPort connector Ethernet connector Used to connect an Ethernet cable for a local area network LAN Note To operate the computer within Federal Communications Commission FCC Class B limits use a Category 5e or better Ethernet cable Headset connector Used to connect a headset or headphones to your computer Microphone connector Used to connect a microphone to your computer whe...

Page 15: ...Computer components Note Depending on your computer model some of the following components might not be available Figure 3 Computer components Chapter 1 Product overview 5 ...

Page 16: ...rd 24 Control button board bezel 25 Wi Fi card 26 System fan 27 System board shield 28 Power cord 29 Power adapter Parts on the system board Note For the parts that are displayed on the following figure but not introduced in the following table see Front view on page 1 and Rear view on page 3 Figure 4 Parts on the system board 1 Integrated camera connector 2 Memory slot 3 Cover presence switch con...

Page 17: ...ght click Computer and then click Properties For Windows 10 Click Settings System About To view detailed information about the devices such as the optical drive and network adapters on your computer do the following 1 Depending on your Windows version do one of the following For Windows 7 Click the Start button to open the Start menu Right click Computer and then click Properties For Windows 10 Ri...

Page 18: ...rt connector on your computer Audio features The integrated audio card supports the following audio connectors and devices on your computer Headset connector Integrated microphone Internal speaker Input Output I O features Audio connectors headset connector and microphone connector Card reader slot available on some models DisplayPort connector Ethernet connector USB connector Expansion Card reade...

Page 19: ...at provides support for Serial Advanced Technology Attachment SATA Redundant Array of Independent Disks RAID 5 arrays and SATA RAID 10 arrays on specific Intel chipset system boards to enhance hard disk performance Preboot Execution Environment PXE Preboot Execution Environment enables computers to start through a network interface independent of data storage drives such as hard disk drives or ins...

Page 20: ...Hz Programs This section provides information about the programs on your computer Accessing a program on your computer Note For Windows 7 depending on your computer model some of the Lenovo programs might be ready to be installed so you need to install them manually Then you can access and use these programs To access a program on your computer do one of the following From Windows Search 1 Dependi...

Page 21: ...s information about the major Lenovo programs available on your operating system Note Depending on your computer model some of the following programs might not be available For Windows 7 only Create Recovery Media The Create Recovery Media program enables you to restore only the C drive or the entire storage drive to the factory default settings Lenovo PowerENGAGE The Lenovo PowerENGAGE program en...

Page 22: ...or locking or unlocking your computer automatically By detecting the distance between your computer and the predefined Bluetooth device that you are carrying the Lenovo Bluetooth Lock program automatically locks your computer when you walk away and unlocks your computer when you come back This is a simple way to protect your computer against unauthorized access in case that you forget to lock your...

Page 23: ... adjust the vertical position of the computer between 5 to the front and 45 to the rear as shown Figure 6 Adjusting the Orchid Tilt Stand Registering your computer When you register your computer with Lenovo you enter required information into a Lenovo database The information enables Lenovo to contact you when there is a recall or other severe problem and provide quicker service when you call Len...

Page 24: ... system icons on or off For Windows 10 Click Settings System Notifications actions Turn system icons on or off c Turn on the desired icon 3 If the icon is still not displayed in the Windows notification area repeat step 1 Connecting to a network This section provides information about connecting to a network If you cannot connect your computer to a network see Networking problems on page 39 Connec...

Page 25: ...er Bluetooth enabled device within a distance of about 10 m 32 8 ft Note The Bluetooth feature is supported only on some models To connect to a Bluetooth enabled device do the following 1 Ensure that the Bluetooth feature on your computer is working and the Bluetooth enabled device is located within a distance of about 10 m 32 8 ft from your computer 2 Click the Bluetooth icon in the Windows notif...

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Page 27: ...is impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Air circulation Your computer produces heat The computer has a fan that pulls in fresh air and forces out hot air through the air vent...

Page 28: ...ccessibility information Lenovo is committed to providing users who have hearing vision and mobility limitations with greater access to information and technology This section provides information about the ways these users can get the most out of their computer experience You also can get the most up to date accessibility information from the following Web site http www lenovo com accessibility K...

Page 29: ...rd displays a visual keyboard with all the standard keys High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen As a result those items are more distinct and easier to identify Personalized keyboard Adjust keyboard settings to make your keyboard easier to use For example you can use your keyboard to control the pointer and type certain key...

Page 30: ...on too low might prevent some items from fitting on the screen Customizable item size You can make the items on your screen easier to read by changing the item size To change the item size temporarily use the Magnifier tool in Ease of Access Center See Ease of Access Center on page 19 To change the item size permanently do the following Change the size of all the items on your screen 1 Right click...

Page 31: ...re trouble free operation Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer Dust buildup compounds problems associated with glare so remember to clean the screen periodically Wipe the screen surface gently with a soft dry cloth or blow on the screen to remove grit and other loose particles Depending on the type of the screen moisten a soft lint free cl...

Page 32: ...t up To create a recovery medium do one of the following For Windows 7 Open the Create Recovery Media program See Accessing a program on your computer on page 10 For more information about creating a recovery medium refer to the help system of the program For Windows 10 Right click the Start button to open the Start context menu and then click Control Panel View Control Panel using Large icons or ...

Page 33: ...urity Windows Update 3 Follow the instructions on the screen Moving your computer Before moving your computer take the following precautions 1 Back up your data on the storage drive See Good maintenance practices on page 21 2 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that ar...

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Page 35: ...ur computer on page 26 Using the cover presence switch on page 27 Using and understanding firewalls on page 27 Protecting data against viruses on page 27 Computrace Agent software embedded in firmware on page 28 Trusted Platform Module TPM on page 28 Locking your computer This section provides information about locking your computer with the locking devices to keep your computer safe Copyright Len...

Page 36: ...hanging security settings in the Setup Utility program To view and change security settings in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 29 2 Select Security 3 Follow the instructions on the right side of the screen to view and change security settings You can refer to Using the Setup Utility program on page 29 to ge...

Page 37: ...etup Utility program See Starting the Setup Utility program on page 29 and Exiting the Setup Utility program on page 32 Using and understanding firewalls A firewall can be hardware software or a combination of both depending on the level of security required Firewalls work on a set of rules to determine which inbound and outbound connections are authorized If your computer is preinstalled with a f...

Page 38: ...e Agent software is an IT asset management and computer theft recovery solution The software detects if changes have been made on the computer such as hardware software or the computer call in location You might have to purchase a subscription to activate the Computrace Agent software Trusted Platform Module TPM TPM is a secure cryptoprocessor that can store cryptographic keys that protect informa...

Page 39: ...ollow the instructions on the right side of the screen The keys used to perform various tasks are displayed at the bottom of the screen Enabling or disabling a device This section provides information about how to enable or disable user access to hardware devices such as USB connectors or storage drives To enable or disable a device do the following 1 Start the Setup Utility program See Starting t...

Page 40: ... After Power Loss feature to make your computer wake up when the power supply resumes after a sudden loss of electricity 1 Start the Setup Utility program See Starting the Setup Utility program on page 29 2 Select Power After Power Loss and press Enter 3 Select Power On and press Enter 4 Exit the Setup Utility program See Exiting the Setup Utility program on page 32 Enabling or disabling the Confi...

Page 41: ...our administrator password to change any configuration settings Hard disk password Setting a hard disk password prevents unauthorized access to the data on the storage drive When a hard disk password is set you are prompted to enter a valid password each time you try to access the storage drive Notes After you set a hard disk password your data on the storage drive is protected even if the storage...

Page 42: ...rtup 4 Follow the instructions on the right side of the screen to change the startup device sequence 5 Exit the Setup Utility program See Exiting the Setup Utility program on page 32 Selecting a temporary startup device Note Not all discs and storage drives are bootable To select a temporary startup device do the following 1 Depending on the type of the storage device do one of the following If th...

Page 43: ...ardware device or device driver you might be informed to update the BIOS You can update the BIOS from your operating system or a flash update disc supported only on some models To update the BIOS do the following 1 Go to http www lenovo com drivers 2 Download the flash BIOS update driver for the operating system version or the ISO image version used to create a flash update disc Then download the ...

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Page 45: ...am does not resolve your problem continue with the next step 3 Go to Troubleshooting on page 35 and follow the instructions for the type of problem you are experiencing If these troubleshooting instructions do not resolve your problem continue with the next step 4 Run the diagnostic program See Diagnostics on page 44 If the diagnostic program does not resolve your problem continue with the next st...

Page 46: ...otification area See Adding an icon to the Windows notification area on page 14 Some models have a front audio panel you can use to adjust volume If you have a front audio panel ensure that the volume is not set too low Ensure that your external speakers and headphones if used are connected to the correct audio connector on the computer Most speaker cables are color coded to match the connector No...

Page 47: ...ected to the drive Unable to use a bootable recovery medium such as the Product Recovery CD to start your computer Solution Ensure that the CD or DVD drive is in the startup sequence before the storage drive Refer to Selecting a temporary startup device on page 32 for information on viewing and changing the startup sequence Note that on some models the startup sequence is permanently set and canno...

Page 48: ...rmation see your SCSI documentation Storage drive problems Select your symptom from the following list Some or all storage drives missing from the Setup Utility program on page 38 No Operating System Found message or the system not starting up from the correct storage drive on page 38 Some or all storage drives missing from the Setup Utility program Symptom Some or all storage drives missing from ...

Page 49: ...round other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the screen If this does not correct the problem turn off the computer Then adjust the placement of the computer and other devices so that they are at least 305 mm 12 inches apart Turn o...

Page 50: ...or full duplex Setting the wrong duplex mode might degrade performance cause data loss or result in lost connections My computer is a Gigabit Ethernet model and I use a speed of 1000 Mbps but the connection fails or errors occur Solution Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE T hub switch not 100 BASE X My computer is a Gigabit Ethernet model but...

Page 51: ...th Radios and click Enable Enable the Bluetooth adapter 1 Depending on your Windows version do one of the following For Windows 7 Click the Start button to open the Start menu For Windows 10 Right click the Start button to open the Start context menu 2 Click Control Panel View Control Panel using Large icons or Small icons and then click Network and Sharing Center Change adapter settings 3 Right c...

Page 52: ... e mail application Clean up your C drive 1 Click the Start button to open the Start menu 2 Depending on your Windows version do one of the following For Windows 7 Click Computer For Windows 10 Click File Explorer This PC 3 Right click your C drive and then click Properties 4 Check the amount of free space and then click Disk Cleanup 5 A list of unnecessary file categories is displayed Select each...

Page 53: ... drivers or application programs supplied with the USB device Refer to the documentation that comes with the USB device for more information Detach and reconnect the USB connector to reset the USB device I cannot install the Windows 7 operating system using an external USB device Solution Go to http www lenovo com support to download and install USB drivers Software and driver problems This sectio...

Page 54: ...th hints and tips for maximum system performance To open the Lenovo Solution Center program see Accessing a program on your computer on page 10 For more information about using the program refer to the help system of the program If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center save and print the log files created by the program You might need the lo...

Page 55: ...ier to resolve the problem Select the rescue medium as the startup device See Selecting a temporary startup device on page 32 When the rescue medium starts the Rescue and Recovery workspace opens Follow the instructions on the screen Use the recovery medium you created earlier with the Create Recovery Media program to restore only the C drive or the entire storage drive to the factory default sett...

Page 56: ...llowing After several consecutive failed boot attempts the Windows recovery environment might start automatically Follow the instructions on the screen to choose the appropriate recovery solution Select the recovery medium you created earlier with the Windows tool as the startup device See Selecting a temporary startup device on page 32 Then follow the instructions on the screen to choose the appr...

Page 57: ...the computer without setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on the package Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the cap...

Page 58: ...g and understanding the Read this first Important safety information on page iii To replace the power adapter do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Disconnect the power adapter cable from the computer Figure 8 Discon...

Page 59: ...N Before you open the slide cover turn off the computer and wait several minutes until the computer is cool To remove the slide cover do the following 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Unlock any locking device that secures the ...

Page 60: ...Read this first Important safety information on page iii To replace the bottom cover do the following 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the slide cover See Removing the slide cover on page 49 3 Locate the bottom cover See...

Page 61: ...ion Do not open your computer or attempt any repair before reading and understanding the Read this first Important safety information on page iii To replace the memory module do the following 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Re...

Page 62: ...he slot key 2 on the system board Push the memory module straight down into the slot until the retaining clips close Figure 14 Installing the memory module 7 Press the memory module shield downward as shown to secure the memory module Figure 15 Installing the memory module shield What to do next To work with another piece of hardware go to the appropriate section To complete the installation or re...

Page 63: ...Place a soft clean towel or cloth on the desk or surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the slide cover is facing up 3 Remove the slide cover See Removing the slide cover on page 49 4 Remove the bottom cover See Replacing the bottom cover on page 50 5 Remove the two screws that secure the Orchid Tilt Stand to remove it from the ...

Page 64: ...go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 54 Completing the parts replacement After completing the installation or replacement for all parts reinstall the slide cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer...

Page 65: ... 20 Installing the slide cover 4 Place the computer in an upright position 5 If a locking device is available use it to lock the computer See Locking your computer on page 25 6 Reconnect the external cables and power cords to the corresponding connectors on the computer See Hardware locations on page 1 7 Update your configuration See Using the Setup Utility program on page 29 8 If a newly installe...

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Page 67: ...and warranty The Safety Warranty and Setup Guide provided with your computer contains important safety information product warranty terms initial setup procedure and legal notices Ensure that you read and understand all safety information in the Safety Warranty and Setup Guide before using your computer In addition read and understand Read this first Important safety information on page iii before...

Page 68: ...number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative The following services are available during the warranty period Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem Hardware repair If the problem is caused by hardware ...

Page 69: ...odels of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries or regions where service is available go to http www lenovo com support For technical assistance with the installation of or questions related to Service Packs for your pre...

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Page 71: ... harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the r...

Page 72: ...rieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ü...

Page 73: ...ation Advertencia En Mexico la operación de este equipo estásujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operación no deseada Additional regulatory information For additional regulatory information refer to the Regulatory Noti...

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Page 75: ...e but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor If you are a com...

Page 76: ...tructions Disposal of a lithium battery must comply with local ordinances and regulations Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum mas enviados à pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empre...

Page 77: ...to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the...

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Page 79: ...ous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo worldwide compliance on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electro...

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Page 83: ...the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect when your computer has been inactive for a specified duration Table 1 ENERGY STAR power management featu...

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Page 85: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 86: ...ecovery ThinkVantage Microsoft Windows and Windows Media are trademarks of the Microsoft group of companies Intel is a trademark of Intel Corporation in the U S and or other countries DisplayPort is a trademark of the Video Electronics Standards Association Other company product or service names may be trademarks or service marks of others 76 ThinkCentre X1 User Guide ...

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