Contents
Chapter 1. About this manual . . . . . . 1
Important Safety Information . . . . . . . . . .
1
Chapter 2. Safety information . . . . . . 3
General safety . . . . . . . . . . . . . . . .
3
Electrical safety . . . . . . . . . . . . . . .
3
Safety inspection guide . . . . . . . . . . . .
5
Handling electrostatic discharge-sensitive
devices
. . . . . . . . . . . . . . . . . .
5
Grounding requirements . . . . . . . . . . . .
6
Safety notices (multi-lingual translations) . . . . .
6
Chapter 3. General information . . . .
29
Lenovo ThinkVantage Tools
. . . . . . . . .
29
Lenovo Welcome. . . . . . . . . . . . . .
29
Lenovo ThinkVantage Toolbox
. . . . . . . .
29
Lenovo Solution Center . . . . . . . . . . .
29
SimpleTap . . . . . . . . . . . . . . . .
30
Additional information resources
. . . . . . .
30
Specifications . . . . . . . . . . . . . . .
31
Chapter 4. General Checkout . . . . .
33
Problem determination tips . . . . . . . . . .
33
Chapter 5. Troubleshooting and
diagnostics . . . . . . . . . . . . . .
35
Basic troubleshooting . . . . . . . . . . . .
35
Troubleshooting procedure . . . . . . . . . .
36
Troubleshooting . . . . . . . . . . . . . .
37
Audio problems . . . . . . . . . . . .
37
CD problems . . . . . . . . . . . . .
38
DVD problems . . . . . . . . . . . . .
39
Intermittent problems . . . . . . . . . .
41
Keyboard, mouse, or pointing device
problems . . . . . . . . . . . . . . .
41
Monitor problems. . . . . . . . . . . .
43
Networking problems . . . . . . . . . .
44
Option problems . . . . . . . . . . . .
47
Performance and lockup problems . . . . .
48
Printer problems . . . . . . . . . . . .
49
Serial port problems. . . . . . . . . . .
49
Software problems . . . . . . . . . . .
50
USB problems . . . . . . . . . . . . .
51
Diagnostics . . . . . . . . . . . . . . . .
51
Lenovo ThinkVantage Toolbox . . . . . . .
51
Lenovo Solution Center . . . . . . . . .
52
PC-Doctor for DOS . . . . . . . . . . .
52
Chapter 6. Using the Setup Utility
program . . . . . . . . . . . . . . . .
57
Starting the Setup Utility program . . . . . . .
57
Viewing and changing settings . . . . . . . .
57
Using passwords. . . . . . . . . . . . . .
57
Password considerations . . . . . . . . .
57
Power-On Password
. . . . . . . . . .
58
Administrator Password . . . . . . . . .
58
Setting, changing, and deleting a password .
58
Enabling or disabling a device
. . . . . . . .
58
Selecting a startup device . . . . . . . . . .
59
Selecting a temporary startup device . . . .
59
Selecting or changing the startup device
sequence . . . . . . . . . . . . . . .
59
Exiting the Setup Utility program
. . . . . . .
59
Chapter 7. Symptom-to-FRU Index . .
61
Hard disk drive boot error . . . . . . . . . .
61
Power Supply Problems . . . . . . . . . . .
61
Diagnostic error codes . . . . . . . . . . .
62
Beep symptoms . . . . . . . . . . . . . .
79
POST error codes . . . . . . . . . . . . .
79
Miscellaneous error conditions . . . . . . . .
80
Undetermined problems . . . . . . . . . . .
82
Chapter 8. Replacing FRUs . . . . . .
83
Locating connectors, controls, and indicators on
the front of your computer . . . . . . . . . .
84
Locating connectors on the rear of your
computer . . . . . . . . . . . . . . . . .
85
FRU locations . . . . . . . . . . . . . . .
86
System board parts and connectors . . . . . .
88
Removing and reinstalling the system stand hinge
cover . . . . . . . . . . . . . . . . . .
89
Removing and reinstalling the system stand . . .
90
Removing and reinstalling the foot stands . . . .
92
Removing the computer cover . . . . . . . .
95
Replacing the hard disk drive . . . . . . . . .
96
Replacing the optical drive . . . . . . . . . .
98
Removing the VESA mount bracket . . . . . .
99
Replacing the rear I/O assembly . . . . . . . .
100
Removing and reinstalling the system board
shield . . . . . . . . . . . . . . . . . .
102
Replacing the power supply . . . . . . . . .
103
Replacing the microprocessor fan . . . . . . .
104
Replacing the heat sink assembly . . . . . . .
105
Replacing the microprocessor
. . . . . . . .
107
Replacing the card reader . . . . . . . . . .
110
© Copyright Lenovo 2011, 2012
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Summary of Contents for ThinkCentre Edge 71z
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