Lenovo 90B6 [H50-50 ES] User Manual Download

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Contents

Troubleshooting and Confirming Setup ................................. 23

Troubleshooting Display Problems ............................................................24

Troubleshooting Audio Problems ..............................................................25

Troubleshooting Software Problems .........................................................26

Troubleshooting Problems with Optical Drives and Hard Disks .................26

Special considerations for troubleshooting Windows ................................27

Windows Help and Support .....................................................................28

BIOS setup utility ......................................................................................28

Performing Daily Maintenance Tasks ........................................................29

Hardware Replacement Guide ................................................ 31

Locations .................................................................................................35

Replacing hardware .................................................................................40

Appendix. .................................................................................. 53

Declaration ...............................................................................................53

Trademarks ..............................................................................................54

Energy Star Statement .............................................................................54

Enabling ErP compliance mode ................................................................55

Electronic emissions notices .................................................. 56

Mexico regulatory notice ......................................................... 57

Summary of Contents for 90B6 [H50-50 ES]

Page 1: ...Version 1 0 Machine type 90BF H50 55 ES 90BG H50 55 Non ES 90B6 H50 50 ES 90B7 H50 50 Non ES 90BH H50 05 90C1 H50 00 2014 05 Lenovo H50 Series User Guide SP40F92920 ...

Page 2: ...his User Guide are provided for reference only and may differ from actual product appearance Product design and specifications may be changed without notice Danger Be aware of extremely hazardous or potentially lethal situations Attention Be aware of possible damage to programs devices or data Note Pay attention to this important information Copyright Lenovo 2014 All rights reserved LIMITED AND RE...

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Page 4: ...nnecting instructions when playing Blu ray Discs 11 Connecting to the Internet 11 Wired keyboard selected models only 12 Using Windows 8 1 13 Switching between the main Windows 8 1 interfaces 14 The Charms Bar 14 Shutting down the computer 14 Switching between apps 15 Closing an app 15 Opening other system programs 15 Windows Help and Support 15 Using the Rescue System 17 OneKey Recovery 18 Driver...

Page 5: ...ical Drives and Hard Disks 26 Special considerations for troubleshooting Windows 27 Windows Help and Support 28 BIOS setup utility 28 Performing Daily Maintenance Tasks 29 Hardware Replacement Guide 31 Locations 35 Replacing hardware 40 Appendix 53 Declaration 53 Trademarks 54 Energy Star Statement 54 Enabling ErP compliance mode 55 Electronic emissions notices 56 Mexico regulatory notice 57 ...

Page 6: ...uction to the computer hardware Information on computer connections Note The descriptions in this chapter might be different from what you see on your computer depending on the computer model and configuration User Guide 1 Using the Computer Hardware ...

Page 7: ...vents on the computer Blocked air vents can cause overheating 1 5 3 6 6 7 4 8 2 Hard disk drive indicator Power button Optical Drive selected models only Optical drive eject button Memory card reader selected models only USB 2 0 connectors 2 Headphone connector Microphone connector ...

Page 8: ...r is different from the rear of your computer please refer to the rear of your computer H50 00 5 6 9 7 8 3 4 2 1 USB 3 0 connector On board VGA connector USB 2 0 connectors 2 Ethernet connector Audio connectors Power connector WiFi antenna selected models only Cable clip Expansion card slot ...

Page 9: ... HDMI connector selected models only USB 2 0 connectors 2 Ethernet connector USB 3 0 connectors 2 Audio connectors WiFi antenna selected models only Power connector Cable clip Expansion card slots some models are equipped with graphics card USB 3 0 or TV tuner card ...

Page 10: ... selected models only HDMI connector selected models only On board VGA connector USB 3 0 connectors 2 USB 2 0 connectors 2 Ethernet connector Audio connectors WiFi antenna selected models only Expansion card slots some models are equipped with graphics card USB 3 0 or TV tuner card ...

Page 11: ...nector USB 3 0 connectors 2 USB 2 0 connectors 2 Ethernet connector Audio connectors WiFi antenna selected models only Expansion card slots some models are equipped with graphics card USB 3 0 or TV tuner card Note If your model has two VGA monitor connectors be sure to use the connector on the graphics adapter Attention Do not open the WiFi antenna cover ...

Page 12: ...o signals from the computer to external devices such as powered stereo speakers speakers with built in amplifiers headphones multimedia keyboards or the audio line in connector on a stereo system or other external recording device Memory card reader Use to view and share digital photos music and videos stored on a media card Power connector Connect to the power cable The appearance of this connect...

Page 13: ...tor panel have color coded connectors match the color of the cable end with the color of the connector Note Your computer may not have all of the connectors described in this section Check the position of the voltage selection switch on the rear of the computer Use a ballpoint pen to slide the switch if necessary Note Some computers do not have a voltage switch These computers control voltage auto...

Page 14: ...e sounds in the pop up dialog box 2 Select a playback device from the Playback dialog box then click the Configure button to configure it 3 Select 5 1 surround from audio channels in the pop up Speaker setup dialog box to proceed with the speaker setup by following the prompts 4 5 1 surround sound can be used once this configuration procedure is complete Note If the audio configuration interfaces ...

Page 15: ...10 User Guide Connecting the power cord Connect the power cord to an electrical outlet We recommend using a grounded connection or a surge protector Some models are equipped with Power Adapter ...

Page 16: ...DMI to HDMI HDMI cable HDMI to DVI HDMI DVI cable Connecting to the Internet To connect to the Internet you ll need a contract with an Internet Service Provider ISP and some hardware IPSs and ISP offerings vary by country Contact your ISP for offerings available in your country Your computer is designed to support a wireless selected models only or wired network that connects your computer to othe...

Page 17: ...e wireless network by opening your Web browser and accessing any Web site Wired keyboard selected models only LVT After entering Windows press this key to launch the LVT Lenovo Vantage Technology program Lenovo s pre loaded Home PC software In addition to its own functions the LVT program will allow you to start other Windows compatible software specially configured to run on this model of compute...

Page 18: ...hing between apps Closing an app Opening other system programs Windows Help and Support Attention The Windows 8 1 operating system is provided by Microsoft Corporation Please use it in accordance with the END USER LICENSE AGREEMENT EULA between you and Microsoft For any question related to the operating system please contact Microsoft directly User Guide 13 ...

Page 19: ...select the Start Screen thumbnail when it is displayed Press the Windows key The Charms Bar Charms provide new and faster ways to perform many basic tasks To display the charms do one of the following Move the cursor to the top right or bottom right corner of the screen If your computer is equipped with touch screen swipe in from the right edge of the screen Press the Windows key C Shutting down t...

Page 20: ...n If your computer is equipped with touch screen swipe in from the top edge of the screen When the app page becomes smaller drag it to the bottom of the screen Opening other system programs There is a fast way to open other system programs To open the menu do one of the following Move the cursor to the bottom left corner of the screen When the thumbnail appears right click with the mouse to open t...

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Page 22: ... to the last system backup status using OneKey Recovery If you do this all of the existing data on drive C will be lost but the content and format of the other partitions of the hard disk drive will remain unchanged If you want to install an operating system and back it up with OneKey Recovery you must format the C partition in NTFS format and install the operating system on the C partition Otherw...

Page 23: ...ery OneKey Recovery is an easy to use application You can use it to restore your computer to the system default or to a previously backed up state Detailed Operation Procedure 1 Repeatedly press and release the F2 key once turning on the computer until the Lenovo Rescue System opens then select OneKey Recovery Note System Recovery will overwrite all of the data on the C drive To prevent loss of da...

Page 24: ...OK to start installing the Lenovo Driver and Application Installation software The system will restart After the system has restarted the drivers and application installation process will continue until it has completed Method 2 Manual Installation In the Windows system Select Driver and Application Installation from the Search charm After starting the procedure install the drivers and software ma...

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Page 26: ...are This chapter contains the following topic Software instructions Note The interface and functionality of these features will depend on which software was shipped with the computer model you purchased User Guide 21 ...

Page 27: ...s of this program are listed below This program supports online upgrades The functions shown below are for reference only functionality will depend on the program icons currently displayed Registration Registration provides you with access to product support upgrades and alerts on topics Take advantage of award winning Lenovo services User Guide The User Guide provides more information about your ...

Page 28: ...Troubleshooting and Confirming Setup This chapter contains the following topic Troubleshooting and Problem Resolution User Guide 23 ...

Page 29: ...en turned on if not press the Power button 2 Check to see if the monitor power cord is loose if so plug the power cord securely into the monitor 3 Check to see if the signal cable to the monitor is securely connected to the connector on the computer graphics card if not shut down the computer then connect the signal cable of the monitor securely to the connector on the computer graphics card Probl...

Page 30: ...o show the hidden icons in Windows desktop mode then click the speaker icon Ensure that the volume is turned up and the sound is not muted Adjust the volume bass or treble controls to eliminate distortion Reinstall the audio driver Disconnect any headphones from the headphone connector sound from the speakers is automatically disabled when headphones are connected to the computer s side panel head...

Page 31: ...the following procedure to properly uninstall programs 1 Back up all documents and system settings related to the program before removing it 2 If the program has its own uninstaller run it directly to uninstall the program 3 If the program does not have its own uninstaller then select Apps Control Panel from the Search charm 4 From the Control Panel choose Programs Programs and Features 5 Find the...

Page 32: ...echnical Explanation The nominal capacity of the hard disk is expressed in the decimal system as 1000 bytes But the actual hard disk capacity is expressed in the binary system as 1024 bytes For example the nominal capacity 1G is 1000M while the actual capacity 1G is 1024M The capacity of the hard disk shown in Windows can be calculated according to the calculations in the following example The nom...

Page 33: ...curity hardware mode and other preferences How can I start the BIOS setup utility To start the BIOS setup utility 1 Shut down the computer 2 Repeatedly press and release the F1 key once turning on the computer to start the Setup Utility program How can I change the boot mode There are two boot modes UEFI and Legacy To change the boot mode start the BIOS setup utility and select Startup Boot Priori...

Page 34: ...lay do not spray cleaning solution directly onto the display Only use products specifically designed for cleaning displays and follow the instructions included with the product The following are general methods for cleaning the components You can use a soft cloth to remove dust on the surface of the computer the monitor the printer the speakers and the mouse You can use a vacuum cleaner to clean i...

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Page 36: ...dentifying parts on the system board Removing the computer cover Removing and replacing the front bezel Replacing a memory module Replacing the hard disk drive Replacing an optical drive Replacing a PCI express adapter Replacing the keyboard and mouse Completing the installation User Guide 31 ...

Page 37: ... without the need for step by step procedures Note Use only parts provided by Lenovo The description of the TV card in this manual applies only to machines which have a TV card It does not apply to machines which do not have a TV card This guide contains procedures for replacing the following parts Memory modules Hard disk drive Optical drive Graphic Card Card reader module Keyboard Mouse Safety i...

Page 38: ...l sources of information To access this information go to http support lenovo com Tools required To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Phillips screwdriver Hex screwdriver Plastic flat screwdriver Plastic tweezers Note The screws for the different components vary in size During the d...

Page 39: ...arefully Handle adapters memory modules system boards and microprocessors by the edges Never touch any exposed circuitry Prevent others from touching the parts and other computer components Before you replace a new part touch the antistatic package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static elect...

Page 40: ... computer To remove the computer cover refer to Removing the computer cover Locating components The following illustration will help you to locate the various components in your computer Microprocessor fan and heatsink Memory modules PCI express adapter card PCI express adapter connectors System fan Optical drive Hard disk drive ...

Page 41: ... variety of devices that are factory installed or that you can install later The following illustrations show the locations of parts on the system board Lenovo H50 00 1 5 13 3 2 6 7 8 9 4 11 10 12 15 14 System fan header Microprocessor and heat sink Microprocessor fan header Memory connector Hard disk and optical disk drive power connector SATA connectors 2 PCI express X 16 adapter slot Battery ...

Page 42: ...nnectors 2 Mini PCI E slot Front audio connector Lenovo H50 05 2 1 3 4 5 6 7 8 11 10 12 9 Microprocessor and heat sink Microprocessor fan header Memory slots 2 Hard disk drive power connector Clear CMOS jumper Front panel connector SATA connectors 2 Mini PCI E slot Front USB connectors 2 Front audio connector ...

Page 43: ...power connector Microprocessor and heat sink Microprocessor fan header Memory slots 2 Thermal sensor header Hard disk drive power connector Power connector Power fan header SATA connectors 3 Front panel connector Front USB connectors 2 LPC debug header Mini PCI E slot PCI express X 1 adapter slots 3 Clear CMOS jumper Front audio connector ...

Page 44: ... 8 13 15 17 18 19 16 Lenovo H50 55 12V power connector Battery System fan header Microprocessor and heatsink Microprocessor fan header Memory slots 2 Thermal sensor header Hard disk drive fan header Hard disk drive power connector Optical disk drive power connector Power connector SATA connectors 4 ...

Page 45: ...wn before removing the cover To remove the computer cover 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices 2 Unplug all power cords from electrical outlets 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the comp...

Page 46: ...41 User Guide 5 Slide the computer cover to the rear of the chassis to remove it Note For this procedure it helps to lay the computer on its side ...

Page 47: ...cedure it helps to lay the computer on its side 2 Remove the front bezel by releasing the three plastic tabs inside the chassis and pushing the bezel outward as shown 3 To reinstall the bezel align the plastic tabs on the bottom of the bezel with the corresponding holes in the chassis then snap them into position at the bottom and top 4 Refer to Completing the installation ...

Page 48: ...For Lenovo H50 00 refer to the below instructions 3 Remove the memory module being replaced by opening the retaining clips as shown 4 Insert the notched end of the new memory module into the slot Press the memory module firmly and pivot the memory module until it snaps into place Make sure that the memory module is secured in the slot and does not move easily 5 Refer to Completing the installation...

Page 49: ... opening the retaining clips as shown 4 Position the new memory module over the memory connector Make sure the notch on the memory module is correctly aligned with the connector key on the system board Push the memory module straight down into the connector until the retaining clips close 5 Refer to Completing the installation ...

Page 50: ...es from the hard disk drive 3 Remove the four screws that secure the hard disk drive to drive bay 4 Remove the hard disk drive by pulling it straight out of the drive bay 2 3 1 5 Slide the new hard disk drive into the drive bay 6 Secure the new hard disk drive to the drive bay with the four screws 7 Connect the power and data cables to the hard disk drive Refer to Identifying parts on the system b...

Page 51: ... of the optical drive 4 Remove the two screws that secure the optical drive to drive bay 5 Push the optical drive straight out of the front of the chassis 6 Slide the new optical drive into the bay from the back until it snaps into position 7 Secure the optical drive to the bay with the two screws 8 Connect the data and power cables to the drive 9 Install the front bezel Refer to Removing and repl...

Page 52: ...er data cable from the connector on the motherboard 4 Remove the screw that secures the card reader module to the chassis 5 Slide out the card reader module as show 6 Line up the new card reader module with the mounting hole on the chassis then slide it into position 7 Secure the new card reader module to the chassis with the screw 8 Install the front bezel Refer to Removing and replacing the fron...

Page 53: ...er To replace an adapter 1 Remove the computer cover Refer to Removing the computer cover 2 Remove the screw that secures the latch to the chassis open the adapter latch and remove the adapter by pulling it straight out of the adapter connector ...

Page 54: ...ser Guide 3 Install the new adapter into the same adapter connector 4 Ensure the adapter is fully seated into the adapter connector 5 Screw the latch into the chassis 6 Refer to Completing the installation ...

Page 55: ...lets 3 Locate the connector for the keyboard Refer to Locating connectors on the rear of the computer and Locating connectors on the front of the computer Note Your keyboard will be connected to a USB connector at either front or at the rear of the computer 4 Disconnect the failing keyboard cable from the computer and connect the new keyboard cable to the same connector 5 Refer to Completing the i...

Page 56: ...o complete the installation 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer Refer to Locating components for the location of the various components 2 Make sure that the cables are routed correctly before replacing the computer cover 3 Position the computer cover on the chassis so that the rail guides on the bottom of the ...

Page 57: ...efer to Locating connectors on the front of the computer and Locating connectors on the rear of the computer Note In most areas of the world Lenovo requires the return of the defective CRU Information about this will come with the CRU or will come a few days after the CRU arrives ...

Page 58: ... the manuals included with your computer and the content of the manual at any time without additional notice The manuals included with your computer are provided to help you use Lenovo s products appropriately For the configuration of the product refer to the related contract if any or product packing list or consult the distributor for the product sales The content of the manuals included with yo...

Page 59: ...reserved Names or marks of certain companies mentioned in the manuals included with your computer or this document do not necessarily indicate that related software or hardware is included The actual configuration of the product depends on the packing list description Energy Star Statement ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy ai...

Page 60: ...eep After 25 minutes Advanced power settings Turn off hard disk drives After 20 minutes Hibernate Never To awaken your computer from a Sleep or System Standby mode press any key on your keyboard For more information about these settings refer to your Windows Help and Support information system Enabling ErP compliance mode You can enable the energy related products directive ErP compliance mode thr...

Page 61: ...ions Commission FCC Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates used and can radiate radio frequency energy and if not installed and used in a...

Page 62: ...s device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 U S A Telephone 919 294 5900 Mexico regulatory notice Advertencia En Mexico la operación de este equipo está sujeta a las siguientes dos co...

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