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Chapter 3. Troubleshooting

When do I need to change the boot mode?

The default boot mode for your computer is

UEFI

mode. If you need to install a legacy operating

system, such as Windows, Linux or Dos, etc. (that is, any operating system before Windows 8)
on your computer, you must change the boot mode to

Legacy Support

. The legacy operating

system, such as Windows, Linux or Dos, etc. cannot be installed if you don't change the boot
mode.



Getting help

How can I contact the customer support center?

See “Chapter 3. Getting help and service” in the Lenovo

Safety and General Information Guide

.

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Summary of Contents for 80VU

Page 1: ...Lenovo ideapad 710S Plus User Guide Read the safety notices and important tips in the included manuals before using your computer ...

Page 2: ...perations may not apply to you The features described in this guide are common to most models Some features may not be available on your computer or your computer may include features that are not described in this user guide The illustrations used in this manual are for Lenovo ideapad 710S Plus 13ISK unless otherwise stated The illustrations in this manual may diﬀer from the actual product Please...

Page 3: ...information in this manual are applicable to the following Lenovo notebook computers unless otherwise stated Model name MT Lenovo ideapad 710S Plus 13ISK 80VU Lenovo ideapad 710S Plus 13IKB 80W3 Lenovo ideapad 710S Plus Touch 13IKB 80YQ ...

Page 4: ......

Page 5: ...nfiguring the operating system for the first time 10 Operating system interface 10 Putting the computer to sleep or shutting it down 12 Task and desktop management 14 Connecting to a wireless network 15 Get Started app 15 Touch screen operation on select models 16 Chapter 3 Troubleshooting 19 Frequently asked questions 19 Troubleshooting 21 Trademarks 24 ...

Page 6: ......

Page 7: ...indicate parts that are not visible externally Attention Do not open the display panel beyond 180 degrees When closing the display panel be careful not to leave pens or any other objects in between the display panel and the keyboard Otherwise the display panel may be damaged ...

Page 8: ...ake sure that the ventilation slots are not blocked or else the computer may overheat Power button Press this button to turn on the computer Touchpad The touchpad functions as a conventional mouse Touchpad To move the pointer on the screen slide your fingertip over the pad in the direction in which you want the pointer to move Touchpad buttons The functions of the left right side correspond to tha...

Page 9: ...he function keys b The following describes the features of each function key Fn B Activates the break function Fn P Activates the pause function Fn C Enables disables the scroll lock Fn S Activates the system request Fn Activates the Pgup key function Fn Activates the Pgdn key function Fn Activates the home key function Fn Activates the end key function Fn Space on select models Adjusts the keyboa...

Page 10: ...vel Enables disables the integrated camera Increases the volume level Locks the screen Enables disables the microphone Toggles the display between the computer and an external display device Refreshes the desktop or the currently active window Decreases the display brightness Enables disables the touchpad Increases the display brightness Note You can use the Lenovo Setting to enable disable the ho...

Page 11: ... slot Accepts memory cards not supplied Note For details see Using memory cards not supplied on page 7 Novo button When the computer is off press this button to start the system recovery or the BIOS setup utility or to enter the boot menu Note You can use the tip of an unfolded paper clip or similar object without a sharp tip to gently press the Novo button ...

Page 12: ...Windows detects a new device after it has been connected and then installs the driver automatically However some devices may require you to install the driver before connecting Check the documentation provided by the device s manufacturer before connecting the device Before disconnecting a USB storage device make sure your computer has finished transferring data to that device Click the Safely Rem...

Page 13: ...ltiMediaCard MMC Notes Insert only one card in the slot at a time This card reader does not support SDIO devices e g SDIO Bluetooth etc Inserting a memory card Insert the memory card until it touches the bottom of the slot Removing a memory card Gently pull the memory card out of the memory card slot Note Before removing the memory card disable it by using the Windows safely remove hardware and ej...

Page 14: ...ting USB device on page 6 Battery status indicator Indicator Indicator status Charge status Meaning Batterystatus indicator On solid white Charging The battery has more than 80 charge On solid amber Discharging The battery has between 5 and 20 charge Blinking slowly white Charging The battery has between 20 and 80 charge When the battery reaches 80 charge the light will stop blinking However charg...

Page 15: ...Chapter 1 Getting to know your computer 9 Bottom view Louvers Allow air to enter the computer for cooling Speakers Provide audio output ...

Page 16: ...configuration process may include the procedures below Accepting the end user license agreement Configuring the Internet connection Registering the operating system Creating a user account Operating system interface Windows 10 comes with a powerful and useful start menu To open the start menu do one of the following Press the Windows key on the keyboard Select Start on the lower left corner of the...

Page 17: ...he start menu and then select Settings Personalize the start menu You can personalize the start menu with your favorite apps To personalize the start menu do the following 1 Open the start menu and then select All apps to display the apps list 2 Right click the app you want to add to the start menu and then select Pin to Start Note You can also drag apps from the Most used or All apps columns to a...

Page 18: ...an quickly wake it to resume use bypassing the startup process To put the computer to sleep do one of the following Close the display lid Press the Power button Open the start menu and then select Power Sleep Note Wait until the power indicator light starts blinking indicating that the computer is in sleep mode before you move your computer Moving your computer while the hard disk is spinning can ...

Page 19: ...e not going to use your computer for a long time shut it down To shut down the computer do one of the following Open the start menu and then select Power Shut down Press and hold or right click the Start button in the lower left corner and select Shut down or sign out Shut down ...

Page 20: ...n Virtual desktop management Windows 10 supports the ability to create manage and switch between virtual desktops To create a new virtual desktop do one of the following Open the task view and then select New desktop Press the Windows key Ctrl D To switch between different desktops do one of the following Open the task view and select the desktop you want active Press the Windows key Ctrl to scrol...

Page 21: ... them in the wireless network list To connect to a wireless network click the network name in the list and then click Connect Note Some networks require a network security key or passphrase for connection To connect to one of those networks ask the network administrator or the Internet service provider ISP for the security key or passphrase Get Started app Windows 10 also provides the Get Started ...

Page 22: ...the screen with one or more fingertips to perform a variety of tasks Frequently used gestures Tasks performed Tap Tap once on an item Performs an action such as starting an app opening a link or performing a command Similar to left clicking with a mouse Press and hold Press your finger down and leave it there for a moment Enables you to see detailed information before selecting an action Can also ...

Page 23: ... Can also jump to the beginning or end of a list Rotate Place two or more fingers on an item and then turn your hand Rotates an object Note Not all items can be rotated depending upon the app Slide Drag your finger across the screen Pans or scrolls through lists and pages Can also move an object or be used to draw or write depending upon the app Similar to pressing and holding to pan and to scroll...

Page 24: ...ntly used gestures Tasks performed Swipe Start from left right edge of the screen then swipe inwards toward the center Swiping in from the left edge of the screen can open the task view Swiping in from the right edge of the screen displays the action center ...

Page 25: ...eed to reinstall any preinstalled software you can find the installation program on the D partition of your hard disk If you cannot find the installation program there you can also download it from the Lenovo consumer support website Where can I find drivers for the various hardware devices of my computer If your computer is preinstalled with a Windows operating system Lenovo provides drivers for ...

Page 26: ...nux or Dos etc that is any operating system before Windows 8 on your computer you must change the boot mode to Legacy Support The legacy operating system such as Windows Linux or Dos etc cannot be installed if you don t change the boot mode Getting help How can I contact the customer support center See Chapter 3 Getting help and service in the Lenovo Safety and General Information Guide ...

Page 27: ...d If you forget your user password ask the system administrator to clear your user password If you forget your hard disk drive password a Lenovo authorized servicer cannot reset your password or recover data from the hard disk You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will b...

Page 28: ... computer is still not reset remove the AC power adapter Display panel problems The screen is blank Do the following If you are using the AC power adapter or the battery pack and the battery status indicator is on press F12 to make the screen brighter If the power indicator is blinking press the Power button to resume from sleep mode If the problem persists follow the solution in the next problem ...

Page 29: ...pter Your computer might lock when it enters sleep mode during a communication operation Disable the sleep timer when you are working on the network The computer does not start from a device you want See the Boot menu of the BIOS setup utility Make sure that the BIOS setup utility is set so that the computer starts from the device you want Also make sure that the device from which the computer sta...

Page 30: ...emarks of Lenovo in the United States other countries or both Lenovo ideapad Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both Other company products or service names may be trademarks or service marks of others ...

Page 31: ... Lenovo China 2016 en US Rev RP02 ...

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