Lenovo 6138A1U User Manual Download Page 56

Page: 56 / 92

Replace the computer cover and connect the power cord. See “Completing the
parts replacement” on page 44.

Restart the computer, leave it on for approximately 10 seconds. Turn off the
computer by holding the power switch for approximately five seconds. The
computer will turn off.

Repeat step 1 and step 2.

Move the Clear CMOS/Recovery jumper back to the standard position (pin 1
and pin 2).

Replace the computer cover and connect the power cord. See “Completing the
parts replacement” on page 44.

User Guide

Summary of Contents for 6138A1U

Page 1: ......

Page 2: ......

Page 3: ...ThinkCentre User Guide ...

Page 4: ...s have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is su...

Page 5: ...rming a recovery operation 51 Using the Rescue and Recovery workspace 52 Creating and using rescue media 53 Creating rescue media 53 Using rescue media 53 Creating and using a recovery repair diskette 54 Creating a recovery repair diskette 54 Using a recovery repair diskette 54 Installing or reinstalling device drivers 55 Setting a rescue device in the startup sequence 56 Solving recovery problems...

Page 6: ...Calling for service 73 Using other services 74 Purchasing additional services 75 Appendix Notices 77 Television output notice 78 European conformance CE mark 78 Trademarks 78 Index 79 iv User Guide ...

Page 7: ...at you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury and or damage to your product If you no longer have a copy of the ThinkCentre Safety and Warranty Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support Copyright Lenovo 2009 v ...

Page 8: ...vi User Guide ...

Page 9: ...v Intel Core 2 Duo processor v Intel Core 2 Quad processor v Intel Pentium dual core processor v Internal cache size varies by model type Memory v Supports up to four double data rate 3 dual inline memory modules DDR3 DIMMs Internal drives v Diskette drive some models v Optical drive v Serial Advanced Technology Attachment SATA internal hard disk drive some models v Solid State Drive SSD some mode...

Page 10: ...v System Management SM Basic Input Output System BIOS and SM software v Wake on LAN v Wake on Ring in the Setup Utility program this feature is called Serial Port Ring Detect for an external modem Input Output I O features v 9 pin serial port one standard and one optional v Eight USB connectors two on the front panel and six on the rear panel v Ethernet connector v One DisplayPort connector v One ...

Page 11: ...lly Software programs preinstalled Your computer might come with preinstalled software programs If it does an operating system device drivers to support built in features and other support programs are included For more information see Software overview on page 5 Operating system preinstalled v Microsoft Windows 7 v Microsoft Windows Vista v Microsoft Windows XP Professional preinstalled through d...

Page 12: ...erating 10 to 60 C 14 to 140 F without package Humidity Operating 10 to 80 10 per hour non condensing Non operating 10 to 90 10 per hour non condensing Maximum altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Non operating 50 to 35 000 ft 15 2 to 10 668 m Electrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting ...

Page 13: ...ers preinstalled with Windows Vista or Windows XP from Lenovo ThinkVantage Rescue and Recovery The ThinkVantage Rescue and Recovery RnR program is a one button recovery and restore solution that includes a set of self recovery tools to help users diagnose computer problems get help and recover from system crashes quickly even if the primary operating system will not start ThinkVantage Client Secur...

Page 14: ...Windows 7 from Lenovo Lenovo System Toolbox The Lenovo System Toolbox diagnostic program is preinstalled on your hard disk drive This diagnostic program works through the Windows operating system to diagnose hardware problems and report operating system controlled settings that can cause hardware failures See Lenovo System Toolbox on page 67 for more information Note The Lenovo System Toolbox prog...

Page 15: ...1 shows the locations of the connectors on the front of your computer Note Not all computer models have the following connectors 1 USB connector 3 Microphone connector 2 Headphone connector 4 USB connector Figure 1 Front connector locations Chapter 1 Product overview 7 ...

Page 16: ...ion switch some models 10 USB connectors 2 2 Power cord connector 11 Microphone connector 3 Standard mouse connector 12 Audio line out connector 4 Standard keyboard connector 13 Audio line in connector 5 VGA monitor connector 14 PCI Express x16 graphics card slot 6 Serial port 15 PCI Express x1 card slot 7 DisplayPort connector 16 PCI card slots 2 8 USB connectors 4 17 Second serial port some mode...

Page 17: ...rea network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software Serial port Used to attach an external modem a serial printer or other devices that use a 9 pin serial port Standard keyboard connector Used to attach a keyboa...

Page 18: ...puter cover on page 14 1 Microprocessor heat sink and heat sink fan assembly 6 PCI Express x16 graphics card slot 2 Memory slots 4 7 Cover presence switch also called Intrusion switch some models 3 PCI Express x1 card slot 8 Rear system fan assembly 4 PCI card 9 Power supply assembly 5 PCI card slot Figure 3 Component locations 10 User Guide ...

Page 19: ...9 Front audio connector 6 Memory slot 4 20 Internal speaker connector 7 24 pin power connector 21 PCI card slots 2 8 Thermal sensor connector 22 Cover presence switch also called Intrusion switch connector 9 Diskette drive connector 23 PCI Express x1 card slot 10 SATA connectors 3 24 PCI Express x16 graphics card slot 11 Parallel LPT connector 25 Battery 12 Power fan connector 26 System fan connec...

Page 20: ...12 User Guide ...

Page 21: ...boards and microprocessors by the edges Never touch any exposed circuitry v Prevent others from touching the parts and other computer components v Before you replace a new part touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body ...

Page 22: ...anty Guide go to http www lenovo com support This section provides instructions on how to remove the computer cover CAUTION The heat sink and microprocessor might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover Important Be sure to read and understand Handling static sensitive devices on page 13 before removing the comput...

Page 23: ...Removing and installing the front bezel This section provides instructions on how to remove and install the front bezel To remove and install the front bezel 1 Remove the computer cover See Removing the computer cover on page 14 Figure 5 Removing the computer cover Chapter 2 Installing options and replacing hardware 15 ...

Page 24: ...nstallation go to Completing the parts replacement on page 44 Installing or replacing a PCI card Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This sect...

Page 25: ... card latch 2 Remove the appropriate slot cover If you are replacing an old PCI card remove the old card that is currently installed Notes a The card fits tightly into the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot Figure 7 Opening the card latch Chapter 2 Installing options and replacing hardware 17 ...

Page 26: ...atic protective package 4 Install the card into the appropriate slot on the system board See Locating parts on the system board on page 11 5 Pivot the card latch to the closed position to secure the card What to do next v To work with another option go to the appropriate section v To complete the installation go to Completing the parts replacement on page 44 Figure 8 Closing the card latch 18 User...

Page 27: ...bination up to a maximum of 8 GB To install or replace a memory module 1 Remove the computer cover See Removing the computer cover on page 14 2 Remove any parts that might prevent access to the memory slots 3 Locate the memory slots See Locating parts on the system board on page 11 4 Open the retaining clips If you are replacing an old memory module open the retaining clips and remove the memory m...

Page 28: ... hard disk drives v SATA optical drives such as CD drives or DVD drives v Removable media drives Note These types of drives are also referred to as integrated drive electronics IDE drives Internal drives are installed in bays In this manual the bays are referred to as bay 1 bay 2 and so on When you install an internal drive it is important to note the type and size of the drive that you can instal...

Page 29: ...ve v 5 25 inch removable media drive v 3 5 inch hard disk drive requires a Universal Adapter Bracket 5 25 to 3 5 inch 3 Bay 3 Maximum height 25 8 mm 1 0 inch 3 5 inch diskette drive preinstalled in some models 4 Bay 4 Maximum height 25 8 mm 1 0 inch 3 5 inch primary SATA hard disk drive preinstalled in some models 5 Bay 5 optional Maximum height 25 8 mm 1 0 inch 3 5 inch secondary SATA hard disk d...

Page 30: ...el on page 15 3 If there is a metal static shield installed in the drive bay remove the metal shield from the drive bay 4 If you are installing a drive with accessible media such as an optical drive remove the plastic panel in the bezel for bay 1 or bay 2 by squeezing the plastic tabs that secure the panel on the inside of the bezel Note If you are installing a 3 5 inch hard disk drive you must us...

Page 31: ...a SATA drive A SATA optical drive or a SATA hard disk drive can be connected to any available SATA connector on the system board 1 Locate the signal cable that comes with the new drive 2 Locate an available SATA connector on the system board See Locating parts on the system board on page 11 3 Connect one end of the signal cable to the drive and the other end to the available SATA connector on the ...

Page 32: ...connectors and connect it to the drive What to do next v To work with another option go to the appropriate section v To complete the installation go to Completing the parts replacement on page 44 Figure 15 Connecting a SATA drive 24 User Guide ...

Page 33: ...ration information including passwords are lost An error message is displayed when you turn on the computer Refer to the Lithium battery notice in the ThinkCentre Safety and Warranty Guide for information about replacing and disposing of the battery To replace the battery 1 Remove the computer cover See Removing the computer cover on page 14 2 Locate the battery See Locating parts on the system bo...

Page 34: ...m the system board and all drives See Locating parts on the system board on page 11 3 Lay the computer on its side and remove the four screws at the rear of the chassis that secure the power supply assembly 4 Remove the old power supply assembly from the chassis 5 Ensure that the new power supply assembly is the correct replacement If your new power supply assembly has a voltage selection switch e...

Page 35: ... with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the heat sink and fan assembly CAUTION The heat sink and fan assembly might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the heat sink and f...

Page 36: ...the heat sink and fan assembly 7 Position the new heat sink and fan assembly on the system board so that the four screws are aligned with the holes on the system board Note Position the new heat sink and fan assembly so that the heat sink and fan assembly cable is toward the microprocessor fan connector on the system board 8 Alternate tightening each screw a small and equal amount until the heat s...

Page 37: ...e administrator Important When you receive a new hard disk drive you also receive a set of Product Recovery discs The set of Product Recovery discs enables you to restore the contents of the hard disk drive to the factory default settings For more information on recovering factory installed software refer to Chapter 3 Recovery information on page 49 To replace the primary hard disk drive 1 Remove ...

Page 38: ...racket enough to slide it free from the hard disk drive 8 To install a new hard disk drive into the blue bracket flex the bracket and align pin 1 pin 2 pin 3 and pin 4 on the bracket with the holes in the hard disk drive Do not touch the circuit board 5 on the bottom of the hard disk drive 9 Slide the new hard disk drive into the drive cage until it snaps into position Figure 21 Installing the pri...

Page 39: ...y hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support Note Depending on your model type your computer might come with a secondary hard disk dr...

Page 40: ...omputer cover See Removing the computer cover on page 14 2 Locate the secondary hard disk drive See Drive specifications on page 20 3 Disconnect the signal cable and the power cable from the hard disk drive 4 Press the blue release button to release the hard disk drive cage from the chassis 5 Remove the hard disk drive cage from the chassis by simply sliding it outward 6 Pull on the blue handle to...

Page 41: ...ket with the holes in the hard disk drive Do not touch the circuit board 5 on the bottom of the hard disk drive 9 Slide the new hard disk drive into the hard disk drive cage until it snaps into position Figure 24 Installing the secondary hard disk drive into the bracket Chapter 2 Installing options and replacing hardware 33 ...

Page 42: ...tanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the optical drive To replace the optical drive 1 Remove the computer cover See Removing the computer cover on page 14 2 Remove the front...

Page 43: ... the new optical drive 6 Slide the new optical drive into the bay from the front until it snaps into position 7 Connect the signal cable and the power cable to the new optical drive 8 Go to Completing the parts replacement on page 44 Figure 26 Removing the optical drive Figure 27 Installing the optical drive retainer Chapter 2 Installing options and replacing hardware 35 ...

Page 44: ...www lenovo com support This section provides instructions on how to replace the diskette drive To replace the diskette drive 1 Remove the computer cover See Removing the computer cover on page 14 2 Remove the front bezel See Removing and installing the front bezel on page 15 3 Disconnect the signal cable and the power cable from the rear of the diskette drive 4 Press the release button and slide t...

Page 45: ...w diskette drive into the drive bay until it snaps into position 7 Connect the signal cable and the power cable to the new diskette drive 8 Reinstall the front bezel 9 Go to Completing the parts replacement on page 44 Figure 29 Retainer for diskette drive Chapter 2 Installing options and replacing hardware 37 ...

Page 46: ...omputer cover on page 14 2 Remove the front bezel See Removing and installing the front bezel on page 15 3 Disconnect the front fan assembly cable from the power fan connector on the system board See Locating parts on the system board on page 11 4 The front fan assembly is attached to the chassis by four rubber mounts Remove the front fan assembly by breaking or cutting the rubber mounts and gentl...

Page 47: ...Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the rear fan assembly To replace the rear fan assembly 1 Remove the computer cover See Removing the computer cover on page 14 2 Locate the rear fan assembly See Locating components on page 10 3 Disconnect the rear fa...

Page 48: ...ing the rear fan assembly out of the chassis 5 Install the new rear fan assembly by aligning the new rubber mounts of the new rear fan assembly with the holes on the chassis and push the rubber mounts through the holes Note The new rear fan assembly you received will have four new rubber mounts attached Figure 32 Removing the rear fan assembly 40 User Guide ...

Page 49: ...fety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the internal speaker To replace the internal speaker 1 Remove the computer cover See Removing the computer cover on page 14 2 Locate the internal speaker connector on the system board See Locating p...

Page 50: ...sis 5 Position the new internal speaker into the metal clips and push downward on the internal speaker until it snaps into position 6 Connect the internal speaker cable to the system board See Locating parts on the system board on page 11 Figure 34 Removing the old internal speaker Figure 35 Installing a new internal speaker 42 User Guide ...

Page 51: ... shut down your operating system and turn off all attached devices and the computer 2 Unplug all power cords from electrical outlets 3 Locate the keyboard connector Note Your keyboard might be connected to a standard keyboard connector 1 or a USB connector 2 Depending on where your keyboard is connected see Locating connectors on the rear of your computer on page 8 or Locating connectors on the fr...

Page 52: ...ed see Locating connectors on the rear of your computer on page 8 or Locating connectors on the front of your computer on page 7 4 Disconnect the failing mouse cable from the computer 5 Connect a new mouse cable to the appropriate connector on the computer 6 Go to Completing the parts replacement Completing the parts replacement After completing all parts replacements you need to reinstall the com...

Page 53: ... return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files Installing security features To hel...

Page 54: ...sk table or other non permanent fixture The cable lock attaches to a security slot at the rear of your computer and is operated with a key The cable lock also locks the buttons used to remove the computer cover This is the same type of lock used with many notebook computers You can order a security cable directly from Lenovo by searching on Kensington at http www lenovo com support Figure 39 Integ...

Page 55: ...e appropriate section v To complete the installation go to Completing the parts replacement on page 44 Erasing lost or forgotten passwords clearing CMOS This section contains instructions on erasing some lost or forgotten passwords such as a user password To erase lost or forgotten passwords 1 Remove the computer cover See Removing the computer cover on page 14 2 Locate the Clear CMOS Recovery jum...

Page 56: ...ately 10 seconds Turn off the computer by holding the power switch for approximately five seconds The computer will turn off 6 Repeat step 1 and step 2 7 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 8 Replace the computer cover and connect the power cord See Completing the parts replacement on page 44 48 User Guide ...

Page 57: ...e factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as soon as possible Note The recovery operations you can perform using recovery media vary depending on...

Page 58: ...dows XP do the following Attention When you use Product Recovery discs to restore the computer to the factory default settings on Windows XP all the files currently on the hard disk drive will be deleted and replaced by the factory default settings During the restore process you will be given the option to save one or more files currently on the hard disk drive to other media before the data is de...

Page 59: ...ced Rescue and Recovery Back up your hard drive and select backup operation options 3 Follow the instructions on the screen Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program on different operating systems v To perform a recovery operation using the Rescue and Recovery program on Windows 7 do the following...

Page 60: ...ory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory...

Page 61: ...ing rescue media This section provides instructions on how to create rescue media on different operating systems v To create a rescue medium on Windows 7 do the following 1 From the Windows desktop click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore The Rescue and Recovery program opens 2 From the Rescue and Recovery main window click the Launch advanced Rescue and Recov...

Page 62: ... Rescue and Recovery workspace or the Windows environment use a recovery repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment It is important to create a recovery repair diskette as early as possible and store it in a safe place as a precautionary measure Note You need to have a diskette drive for creating and using a recovery repair ...

Page 63: ...also available at http www lenovo com support Other device drivers are on the software media that come with individual devices To install or reinstall a device driver for a factory installed device do the following 1 Turn on the computer 2 Use Windows Explorer or My Computer to display the directory structure of your hard disk drive 3 Go to the C SWTOOLS directory 4 Open the DRIVERS folder Within ...

Page 64: ...lowing v Use a rescue medium to start the Rescue and Recovery workspace See Creating and using rescue media on page 53 v Use a recovery repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment See Creating and using a recovery repair diskette on page 54 v Use a recovery medium if you want to restore the system drive or the hard disk drive...

Page 65: ...asswords The Setup Utility program might start automatically when POST detects that hardware has been removed or new hardware has been installed in your computer Viewing and changing settings The Setup Utility program menu lists items that identify system configuration topics To view or change settings see Starting the Setup Utility program When working with the Setup Utility program menu you must...

Page 66: ...ponsible for maintaining the settings of several computers you might want to set an Administrator Password After you set an Administrator Password a password prompt is displayed each time you try to access the Setup Utility program If both the Power On and Administrator passwords are set you can type either password However you must use your Administrator Password to change any configuration setti...

Page 67: ...red devices and settings and press Enter 4 Return to the Setup Utility program menu and select Exit and then Save Settings or Save and exit the Setup Utility Note If you do not want to save the settings select Exit the Setup Utility without saving Selecting a startup device If your computer does not start up from a device such as the disc diskette or hard disk drive as expected do one of the follo...

Page 68: ... Sequence and the Error Startup Sequence 4 Select Exit from the Setup Utility menu and then Save Settings or Save and exit the Setup Utility If you have changed these settings and want to return to the default settings select Load Default Settings on the Exit menu Exiting from the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program m...

Page 69: ...adable files on the Lenovo Web site at http www lenovo com Instructions for using the POST BIOS updates are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update flash disc or an update program that can be run from the operating system Note You can download a self starting bootable CD DVD image kno...

Page 70: ... while POST BIOS is being updated flash update your computer might not restart correctly If this happens perform the following procedure commonly called Boot block Recovery 1 Turn off the computer and any attached devices such as printers monitors and external drives 2 Unplug all power cords from electrical outlets and open the computer cover Refer to Removing the computer cover on page 14 3 Locat...

Page 71: ...dard position pin 1 and pin 2 13 Reconnect any cables that were disconnected and reinstall the PCI card if removed 14 Close the computer cover and reconnect any cables that were disconnected 15 Turn on the computer to restart the operating system Chapter 5 Updating system programs 63 ...

Page 72: ...64 User Guide ...

Page 73: ...warranty information that is provided with your computer for a list of service and support telephone numbers The monitor screen is blank Verify that v The monitor cable is securely attached to the rear of the monitor and to the rear of the computer v The monitor power cord is plugged into the monitor and into a working electrical outlet v The monitor is turned on and the brightness and contrast co...

Page 74: ...puter serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The operating system will not start Verify that v There is no diskette in the diskette drive v The startup sequence includes the device where the operating system resides Usually the operating system is on the hard disk drive For more information see S...

Page 75: ...liar with the innovative technologies provided by Lenovo and get more information about your computer You can use the Diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices diagnose problems create bootable diagnostic media update system drivers and review system information To diagnose the computer problems by using the Lenovo ThinkVantage Toolbox program click Start All P...

Page 76: ...ter from failures and gaining access to the Rescue and Recovery workspace See Creating and using rescue media on page 53 PC Doctor for DOS You can also download the latest version of the PC Doctor for DOS diagnostic program from http www lenovo com support The PC Doctor for DOS diagnostic program runs independently of the Windows operating system Use the PC Doctor for DOS if you are unable to star...

Page 77: ... an optical sensor to navigate the pointer If the pointer on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean the optical mouse 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to look at the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there ...

Page 78: ...th 6 Blow air carefully into the ball cage 4 to dislodge dust and lint 7 Look for a buildup of dirt on the plastic rollers 3 inside the ball cage This buildup usually appears as a stripe running across the middle of the rollers 8 If the rollers are dirty clean them by using a cotton swab soaked in isopropyl rubbing alcohol Turn the rollers with your finger and continue swabbing them until all the ...

Page 79: ... for your computer The publications are also available on the Lenovo Support Web site at http www lenovo com support Notes 1 The publications are in Portable Document Format PDF To view the publications you need to have the Adobe Reader preinstalled on your computer If the Adobe Reader has not been installed on your computer a message will appear when you attempt to view the PDF file and you will ...

Page 80: ...m introduces you to some innovative built in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Note The Lenovo Welcome program is only available on computers that have an internal hard disk drive a preinstalled Windows 7 or Windows Vista operating system and preinstalled software programs from Lenovo Access Help The Access Help provide...

Page 81: ...v Find a Service Provider located near you Help and service This section contains information about obtaining help and service Using the documentation and diagnostic programs If you experience a problem with your computer see Chapter 6 Troubleshooting and diagnostics on page 65 For information on additional resources to help you troubleshoot your computer problem see Information resources on page ...

Page 82: ...mber for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative If possible be at your computer when you call Have the following information available v Machine type and model v Serial numbers of your hardware products v Description of the problem v Exact wording of any error messages v Hardware and software configuration information Using other serv...

Page 83: ... apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might vary by country or region For more information about these services g...

Page 84: ...76 User Guide ...

Page 85: ...information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for u...

Page 86: ...rporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States other...

Page 87: ...ndling static sensitive 13 diagnostics programs using 73 diagnostics troubleshooting 65 diskette drive replacing 36 diskette creating and using a recovery repair 54 DisplayPort connector 9 documentation using 73 drivers device 45 drives bays 20 internal 20 specifications 20 E environment operating 4 Ethernet 2 Ethernet connector 9 exiting Setup Utility 60 expansion 2 external options installing 14...

Page 88: ...ng replacing 16 slots 16 physical specifications 4 power Advanced Configuration and Power Interface ACPI support 3 features 3 power supply assembly replacing 26 power on self test POST 61 Power On Password 58 productivity center ThinkVantage 72 programs updating system 61 protection password 47 purchasing additional services 75 R rear connectors 8 rear fan assembly replacing 39 recovering from a P...

Page 89: ...ations 11 memory module 19 T television output notice 78 temporary startup device 59 ThinkVantage productivity center 72 trademarks 78 troubleshooting basic 65 troubleshooting diagnostics 65 U updating flashing BIOS 61 system programs 61 updating flashing BIOS 62 USB connector 9 using diagnostic programs 73 documentation 73 other services 74 passwords 57 recovery repair diskette creating and using...

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Page 92: ...Part Number 53Y9906 Printed in USA 1P P N 53Y9906 ...

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