Lenovo 57Y4400, User Manual, Page: 20 / 210

Q: Why could I not change my User Password that has the same digits as the Admin password?
A: You can change it only in the Admin Mode. In the User Mode, the User Password that has the same
digits created in the Admin Mode cannot be changed or deleted.
Q: Why could I not create recovery media using the ThinkVantage Rescue and Recovery program?
A: Ensure that your secure hard drive can be accessed correctly. If you still cannot create recovery media,
format the secure hard drive with the NTFS file system of your computer and try again.
Q: Why could I not initialize, partition, or format the secure hard drive?
A:
Ensure that you have administrator privileges. You can use only the administrator account to initialize,
partition, or format the secure hard drive in the Admin Mode.
Q: Why could the system not boot from the secure hard drive?
A: As this is a secure hard drive, before you use it, you will need several seconds to input a password
and unlock the secure hard drive. When the secure hard drive is unlocked, the system has already
finished the boot process. Therefore, the system could not boot from the secure hard drive.
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ThinkPad eSATA/USB Secure Hard Drive User Guide