background image

If your product is not working correctly, 

DO NOT RETURN IT TO THE STORE.

For technical assistance, contact a Lenovo support specialist 24 hours a 
day by calling toll free 

1-877-4 LENOVO (1-877-453-6686).  

 

Additionally, you can find support information and updates on the Lenovo 
Web site located at 

http://consumersupport.lenovo.com.

* Only for the users from the United States.

The Regulatory Notice provides information about the radio frequency and safety 

standards. Be sure to read it before using wireless devices on your computer.

To refer to it, go to http://www.lenovo.com, click Support, and then click User’s guides 

and manuals

.

Regulatory Notice

First Edition (November 2010)
© Copyright Lenovo 2010. 

Before using the product, be sure to read Lenovo Safety and General Information Guide first.

The features described in this guide are common to most models. Some features may not 

be available on your computer and/or your computer may include features that are not 

described in this user guide.

Some instructions in this guide may assume that you are using Windows

®

 7. If you are 

using other Windows operating system, some operations may be slightly different. If 

you are using other operating systems, some operations may not apply to you.

LENOVO products, data, computer software, and services have been developed exclusively at private 
expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with 
limited  and  restricted  rights  to  use,  reproduction  and  disclosure.  LIMITED  AND  RESTRICTED 
RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General 
Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set 
forth in Contract No. GS-35F-05925.

Notes

The illustrations used in this manual are for Lenovo V470/V570 unless otherwise stated.

Please login to Lenovo Idea product support site http://support.lenovo.com for services 

such as downloading the latest drivers and patches, warranty registration, technical 

support and technical call center phone lists.

Installation discs for preinstalled application software are not supplied with Windows 

preinstalled computers. You can visit the Lenovo Idea product support site to find all 

preinstalled software downloads.

By default, you can find some installation backups for certain reinstalled application 

software in the APP folder under the D driver.

Users of Windows preinstalled computers should create a system recovery disc via 

Lenovo “OneKey Rescue system” as soon as possible.

If the computer fails to boot up due to a system malfunction, the recovery disc can be 

used to restore the system to the factory default setting.*

* The recovery disc is not supplied with the computer.

The illustrations in this manual may differ from the actual product. Please refer to the 

actual product.

Summary of Contents for 431523U

Page 1: ...Read the safety notices and important tips in the included manuals before using your computer Lenovo V470 V570 B470 B570 User Guide V1 0 ...

Page 2: ...ED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Notes The illustrations used in this manual are for Lenovo V470 V570 unless otherwise stated Please login to Lenovo Idea product support site http support ...

Page 3: ...pter 3 Connecting to the Internet 27 Wired connection 27 Wireless connection 28 Chapter 4 OneKey Rescue system 33 OneKey Rescue system 33 Chapter 5 Troubleshooting 34 Frequently asked questions 34 Troubleshooting 36 Appendix A CRU instructions 40 Replacing the battery 40 Replacing the hard disk drive 41 Replacing memory 45 Removing the optical drive only for V470 B470 48 Appendix B Lenovo limited ...

Page 4: ......

Page 5: ...s manual may differ from the actual product Please refer to the actual product Attention Do NOT open the display panel beyond 130 degrees When closing the display panel be careful NOT to leave pens or any other objects in between the display panel and the keyboard Otherwise the display panel may be damaged V470 h i k b a d e c f g ...

Page 6: ...2 Chapter 1 Getting to know your computer V570 V570 h i b a d e c f g k j ...

Page 7: ...Chapter 1 Getting to know your computer 3 B470 B470 h i k b a d e c f g ...

Page 8: ...io Computer display The LCD display provides brilliant visual output Speakers The stereo speakers provide rich and powerful sound Power button Press this button to turn on the computer OneKey Rescue system button Press this button to open OneKey Rescue system If OneKey Rescue system has been preinstalled when the computer is powered off Note For details see OneKey Rescue system on page 33 B570 h i...

Page 9: ... touchpad functions as a conventional mouse Note For details see Using the touchpad on page 15 Fingerprint reader Select models only With the fingerprint reader you can register fingerprints and use them as passwords to secure your computer Numeric keypad V570 B570 For details see Using the keyboard on page 16 System status indicators For details see System status indicators on page 23 g h i j k ...

Page 10: ...ee Using AC adapter and battery on page 14 Fan louvers Dissipate internal heat Note Make sure that none of the fan louvers are blocked or else overheating of the computer may occur VGA port Connects to external display devices RJ 45 port This port connects the computer to an Ethernet network Note For details see Wired connection on page 27 HDMI port Select models only Connects to devices with HDMI...

Page 11: ...A USB combo port Select models only Connects to eSATA or USB devices Note For details see Connecting a universal serial bus USB device on page 19 USB port Connects to USB devices Note For details see Connecting a universal serial bus USB device on page 19 g h ...

Page 12: ...periods of time may damage your hearing Microphone jack Connects to external microphones USB port Connects to USB devices Note For details see Connecting a universal serial bus USB device on page 19 Optical drive Reads Burns optical disks RJ 45 port This port connects the computer to an Ethernet network Note For details see Wired connection on page 27 d c c b a d c c b a e a b c d e ...

Page 13: ...e and release this switch under Windows operating system to switch the GPU Graphics Processing Unit mode used by the system Memory card slot Insert memory cards not supplied here Note For details see Using memory cards not supplied on page 19 Integrated wireless device switch Select models only Use this switch to turn on off the wireless radio of all wireless devices on your computer c d a b c d b...

Page 14: ...10 Chapter 1 Getting to know your computer Bottom view V470 B470 c a b e d ...

Page 15: ...The spring loaded battery latch keeps the battery pack secured in place SIM card slot Select models only Insert a SIM card not supplied for using Mobile Broadband Notes In order to be able to insert a SIM card into this slot you must first disconnect the AC adapter and remove the battery pack For details see Using Mobile Broadband Select models only on page 29 Hard disk drive HDD Memory Mini PCI E...

Page 16: ...r jack of the computer firmly 3 Plug the power cord into an electrical outlet Turning on the computer Press the power button to turn on the computer Configuring the operating system You may need to configure the operating system when it is first used The configuration process may include the procedures below Accepting the end user license agreement Configuring the Internet connection Registering t...

Page 17: ... key on the keyboard Shutting down your computer If you are not going to use your computer for a day or two shut it down To shut down your computer click and select Shut down from the Start menu Note Wait until the power indicator light starts blinking indicating that the computer is in sleep state before you move your computer Moving your computer while the hard disk is spinning can damage the ha...

Page 18: ... the environment pay attention to the following points Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose the battery pack to water or rain Do not attempt to disassemble the battery pack Do not short circuit the battery pack Keep the battery pack away from children Do not put the battery pack in trash that is disposed of in landfills Wh...

Page 19: ...d in the direction in which you want the cursor to move Left click button The function corresponds to that of the left mouse button on a conventional mouse Right click button The function corresponds to that of the right mouse button on a conventional mouse Note You can enable disable the touchpad using Fn F6 V570 a b c a b c ...

Page 20: ...rd Numeric keypad V470 B470 The keyboard has keys that when enabled work as a 10 key numeric keypad To enable or disable the numeric keypad press Fn F8 V570 B570 The keyboard has a separate numeric keypad To enable or disable the numeric keypad press the Num Lock key Note The Num lock indicator will light on if the numeric keypad is enabled ...

Page 21: ...arning the basics 17 Function key combinations Through the use of the function keys you can change operational features instantly To use this function press and hold Fn then press one of the function keys a b b a b ...

Page 22: ... for integrated wireless devices settings on off Fn F6 Enable Disable the touchpad Fn F8 V470 B470 Enable Disable the numeric keypad Fn F9 Start Pause playback of Windows Media Player Fn F10 Stop playback of Windows Media Player Fn F11 Skip to the previous track Fn F12 Skip to the next track Fn Insert V570 B570 Fn PgUp V470 B470 Enable Disable the scroll lock Fn PrtSc Activate the system request F...

Page 23: ...mory card out of the memory card slot Connecting a universal serial bus USB device Your computer comes with three USB ports and an eSATA USB port compatible with USB devices or four USB ports compatible with USB devices Notes Insert ONLY one card in the slot at a time This card reader does not support SDIO devices e g SDIO Bluetooth etc Note The dummy card is used for preventing dust and small par...

Page 24: ...on your computer 1 Slide the integrated wireless device switch from to 2 Press Fn F5 to make configuration Note The actual maximum range may vary due to interference and transmission barriers To get the best possible connection speed place the device as near your computer as possible Notes When you do not need to use the Bluetooth function turn it off to save battery power You need to pair the Blu...

Page 25: ...n to wake it up 2 Slide and release the GPU switch on the front of your computer A dialog box might appear to inform you of the change in the GPU Note The dedicated Nvidia GPU provides you with superior graphics performance while the energy efficient integrated graphics provides longer operation with the battery You can to switch to the high performance GPU to gain the best graphics performance Ho...

Page 26: ...button When the computer is powered off press this button to enter the OneKey Rescue system if Lenovo OneKey Rescue system has been preinstalled In Windows operating system press this button to start Lenovo OneKey Recovery Note For details see OneKey Rescue system on page 33 V570 ...

Page 27: ...Chapter 2 Learning the basics 23 System status indicators These indicators inform you of the computer status V470 B470 a b c a b c d V470 B470 e f g ...

Page 28: ...24 Chapter 2 Learning the basics V570 B570 a b c a b c d V570 B570 e f g ...

Page 29: ...earning the basics 25 Caps lock indicator Num lock indicator Hard disk drive indicator APS status indicator V470 V570 Power status indicator Battery status indicator Wireless communication indicator a b c d e f g ...

Page 30: ...ring fingerprint information and using it as a password for Windows operating system or Web site logon you can also launch applications quickly and encrypt private data with your fingerprint to secure your computer For more details on fingerprint reader see the Help file of your software Active Protection System APS V470 V570 Select models only As a reliable safeguard APS reduces the possibility o...

Page 31: ...ns are a reliable and safe way to connect the computer to the Internet Hardware connection Cable DSL Software configuration Consult your Internet Service Provider ISP for details on how to configure your computer Cable Cable Internet services use a cable modem connected to the residential cable TV line DSL DSL is a family of related technologies that bring high speed network access to homes and sm...

Page 32: ...indows Help and Support Center for details on how to configure your computer Wi Fi Wi Fi networks cover a small physical area like a home office or small group of buildings An access point is necessary for the connection WiMAX WiMAX networks connect several Wireless LAN systems to cover a metropolitan area providing high speed broadband access without the need for cables Mobile Broadband The Mobil...

Page 33: ...are in use by mobile operators to provide Mobile Broadband services The Lenovo Mobile Broadband module may support one or more of the following standards GSM Global System for Mobile Communications TD SCDMA Time Division Synchronous Code Division Multiple Access SCDMA Synchronous Code Division Multiple Access EV DO Evolution Data Optimized HSPA High Speed Packet Access Mobile Broadband is a subscr...

Page 34: ...rom the computer 2 Close the computer display and turn it over 3 Remove the battery 4 Insert the SIM card in the card slot until it clicks into place as shown in the illustration Notes The direction of insertion is shown by the SIM card mark next to the card slot Inserting the SIM card in the wrong direction may damage the SIM card slot Notched Corner V470 ...

Page 35: ...Chapter 3 Connecting to the Internet 31 5 Put the battery back in place Turn the computer over and reconnect the cables Notched Corner V570 ...

Page 36: ...ose the computer display and turn it over 3 Remove the battery 4 Push the SIM card in until you hear a click and then pull the SIM card out 5 Put the battery back in place Turn the computer over and reconnect the cables Note Never insert or remove the SIM card while the computer is on Doing so may cause permanent damage to the SIM card as well as the SIM card reader V470 V570 ...

Page 37: ...ery system Icon on the desktop to launch Lenovo OneKey Recovery Within the program you can back up the system partition on the hard disk drive other storage devices or by creating recovery discs For more instructions see the Help file of Lenovo OneKey Recovery Using Lenovo OneKey Rescue system without Windows operating system In the event that the operating system cannot be loaded follow the steps...

Page 38: ...guide Where are the recovery discs Your computer did not come with a recovery disc For an explanation of the alternative recovery methods offered by Lenovo see Chapter 4 OneKey Rescue system on page 33 How can I contact the customer support center See Chapter 3 Getting help and service of Lenovo Safety and General Information Guide Where can I find warranty information For the warranty applicable ...

Page 39: ...ature when your system fails or you need to re install your operating system This will restore your computer back to the initial status when you first booted up your computer after receiving it from the store If there is critical data on your current partition back it up before you run this recovery feature ...

Page 40: ...er serviced My screen goes blank while the computer is on Your screen saver or power management may be enabled Do one of the following to exit from the screen saver or to resume from sleep or hibernation mode Touch the touchpad Press any key on the keyboard Press the power button Press Fn F2 to confirm whether the LCD screen has been turned off A Password problem I forgot my password If you forget...

Page 41: ... does not return from sleep mode your system has stopped responding and you cannot turn off the computer reset the computer Unsaved data may be lost To reset the computer press and hold the power button for 4 seconds or more If the computer is still not reset remove the AC adapter and the battery Computer screen problems The screen is blank Do the following If you are using the AC adapter or using...

Page 42: ...in Chapter 2 A hard disk drive problem The hard disk drive does not work In the Boot menu in BIOS setup utility make sure that the hard disk drive is included in the Boot Priority Order correctly A startup problem The Microsoft Windows operating system does not start Use the OneKey Rescue system to help solve or identify your problem For details about OneKey Rescue system see Chapter 4 OneKey Resc...

Page 43: ...r in the BIOS setup utility is set so that the computer starts from the device you want Also make sure that the device from which the computer starts is enabled In the Boot menu in the BIOS setup utility make sure that the device is included in the Boot Priority Order list Press F12 when the Lenovo logo appears on the screen while the computer is starting up to select the device you want the compu...

Page 44: ...d position remove the battery pack in the direction shown by the arrow 4 Install a fully charged battery 5 Slide the manual battery latch to the locked position 6 Turn the computer over again Connect the AC adapter and the cables to the computer again Notes The illustrations used in this chapter are of the Lenovo V570 unless otherwise stated The following steps about upgrading and replacing device...

Page 45: ...he information on the hard disk and then turn the computer off Never remove the drive while the system is operating in sleep mode or in hibernation mode Notes Replace the hard disk drive only if you upgrade it or have it repaired The connectors and bay of the hard disk drive were not designed for frequent changes or drive swapping The preinstalled softwares are not included on an optional hard dis...

Page 46: ...ect the AC adapter and all cables from the computer 2 Close the computer display and then turn the computer over 3 Remove the battery pack 4 Remove the Hard disk drive HDD Memory Mini PCI Express Card slot compartment cover a Loosen the screws that secure the compartment cover b Remove the compartment cover a b b a ...

Page 47: ...Appendix A CRU instructions 43 5 Remove the frame fixing screw 6 Pull the tab in the direction shown by arrow c c d d ...

Page 48: ... drive and tighten the screws 0 Put the hard disk drive gently into the hard disk drive bay with the tab facing upwards and the connectors facing each other then push it firmly into space A Reinstall the frame fixing screw B Reinstall the compartment cover and tighten the screws C Reinstall the battery pack D Turn the computer over again Connect the AC adapter and the cables to the computer again ...

Page 49: ...r body which could damage the DDR3 SDRAM Do not touch the contact edge of the DDR3 SDRAM 2 Turn off the computer Disconnect the AC adapter and all cables from the computer 3 Close the computer display and turn the computer over 4 Remove the battery pack 5 Remove the Hard disk drive HDD Memory Mini PCI Express Card slot compartment cover a Loosen the screws that secure the compartment cover b Remov...

Page 50: ...ture use 7 Align the notch of the DDR3 SDRAM with the protrusion of the socket and gently insert the DDR3 SDRAM into the socket at a 30 45 angle 8 Push the DDR3 SDRAM inward toward the socket until the latches on both edges of the socket are pushed into the closed position 9 Reinstall the compartment cover and tighten the screws 0 Reinstall the battery pack A Turn the computer over again Connect t...

Page 51: ...n the computer on 2 Hold F2 during startup The BIOS setup utility screen opens The System Memory item shows the total amount of memory installed in your computer Note If only one DDR3 SDRAM is used on the computer you are servicing the card must be installed in SLOT 0 lower slot but not in SLOT 1 upper slot ...

Page 52: ... the illustration 2 Gently pull the optical drive out The following table provides a list of CRUs Customer Replaceable Units for your computer and informs you of where to find replacement instructions Setup Poster User Guide AC adapter O Power cord for AC adapter O Battery O O Bottom access doors O Hard disk drive O Memory O Optical drive O a b b a ...

Page 53: ...E EXCLUSION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES APPLY ONLY TO THE EXTENT REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU How to obtain warranty service If the product does not fun...

Page 54: ... Lenovo products and parts are eligible for replacement The replacement product or part provided by Lenovo may not be new but it will be in good working order and at least functionally equivalent to the original product or part The replacement product or part shall be warranted for the balance of the period remaining on the original product Before your Service Provider replaces a product or part y...

Page 55: ...at Lenovo may provide or integrate into the Lenovo product at your request and any technical or other support such as assistance with how to questions and those regarding product set up and installation This warranty is voided by removal or alteration of identification labels on the product or its parts Limitation of liability Lenovo is responsible for loss or damage to your product only while it ...

Page 56: ...Bangalore India Arbitration in Singapore shall be held in accordance with the Arbitration Rules of Singapore International Arbitration Center SIAC Rules then in effect Arbitration in India shall be held in accordance with the laws of India then in effect The arbitration award shall be final and binding on the parties without appeal Any award shall be in writing and set forth the findings of fact a...

Page 57: ...it Oman Qatar Egypt South Africa Saudi Arabia UAE Algeria Nigeria Kenya 1 4 Bosnia Herzegovina Bulgaria Croatia Czech Republic Cyprus Estonia Greece Hungary Latvia Lithuania Macedonia Poland Romania Slovakia Slovenia Serbia Australia New Zealand Japan Austria Belgium Denmark France Finland Germany Iceland Israel Ireland Italy Luxembourg Netherlands Norway Spain Sweden Switzerland the United Kingdo...

Page 58: ...nder On Site Service your Service Provider will either repair or exchange the product at your location You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product For some products certain repairs may require your Service Provider to send the product to a designated service center 3 Courier or Depot Service Under Courier or Depot Service your product will be ...

Page 59: ...h becomes the property of Lenovo You must pack the failed product in the shipping carton used to ship the replacement product and return it to Lenovo Transportation charges both ways are paid by Lenovo Failure to use the carton in which the replacement product was received may result in your responsibility for damage to the failed product during shipment You may be charged for the replacement prod...

Page 60: ...achine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR 5 0 program requirements for computers 20086 4396 20092 1066 20087 4315 20093 1068 By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential ...

Page 61: ...ation about these settings refer to your Windows Help and Support information system Table 1 ENERGY STAR power management features Windows 7 Power plan Energy Star Turn off the display After 10 minutes Put the computer to sleep After 25 minutes Advanced power settings Turn off hard disks After 20 minutes Hibernate After 1 hour ...

Page 62: ...by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order to meet FCC e...

Page 63: ...dukt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein Dieses Produkt entspricht dem Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG früher Gesetz über die elektromagnetische Ver...

Page 64: ...on cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Properly shielded and grounded cables and c...

Page 65: ...mm V570 Appr 378 mm 252 mm 33 1 mm B570 Weight Appr 2 2 kg with 6 cell battery Appr 2 4 kg with 6 cell battery System Platform Intel Huron River SV Memory DDR3 2 SODIMM slot LCD 14 inch HD 15 6 inch HD HDD 2 5 inch 7 mm 2 5 inch 9 5 mm SATA II Keyboard 6 row Lenovo Keyboard Integrated Camera 2 mega pixel 0 3 mega pixel camera Battery 48 Wh 6 cells Li ion battery AC Adapter 65 W 90 W I O Ports HDMI...

Page 66: ...demarks of Lenovo in the United States other countries or both Lenovo OneKey Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both Other company products or service names may be trademarks or service marks of others ...

Page 67: ... Meomory card reader 19 Microphone Built in 5 Notice Electronic emissions 58 OneKey Rescue system button 33 Password Problems 36 Using 26 Problems Battery 38 Computer screen 37 Display 36 Hard disk drive 38 Hibernation model 37 Password 36 Sleep model 37 Sound 37 Startup 38 Security 26 SIM card 30 Touchpad 15 Trademarks 62 Troubleshooting 36 USB port 7 19 Warranty information 53 A B C F K L M N O ...

Page 68: ......

Page 69: ...cal assistance contact a Lenovo support specialist 24 hours a day by calling toll free 1 877 4 LENOVO 1 877 453 6686 Additionally you can find support information and updates on the Lenovo Web site located at http consumersupport lenovo com Only for the users from the United States ...

Page 70: ...P N 147003803 Printed in China Lenovo China 2010 New World New Thinking TM www lenovo com ...

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