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Chapter 5. Troubleshooting
Frequently asked questions
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This section lists frequently asked questions and tells where you can find detailed answers. For details
about each publication included in the package with your computer, see Lenovo V470/V570/B470/
B570
Setup Poster
.
What safety precautions should I follow when using my computer?
See “Chapter 1. Important safety information” of
Lenovo Safety and General Information Guide
.
How can I prevent problems with my computer?
See “Chapter 2. Use and care Information” of
Lenovo Safety and General Information Guide
.
What are the main hardware features of my new computer?
More information can be found in Chapter 1 and 2.
Where can I find the detailed specifications for my computer?
See http://consumersupport.lenovo.com.
I need to upgrade a device
or
I need to replace one of the following: the hard disk drive, memory,
or the keyboard.
See “Appendix A. CRU instructions” on page 40 of this guide.
Where are the recovery discs?
Your computer did not come with a recovery disc. For an explanation of the alternative
recovery methods offered by Lenovo, see “Chapter 4. OneKey Rescue system” on page 33.
How can I contact the customer support center?
See " Chapter 3. Getting help and service" of
Lenovo Safety and General Information Guide
.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty period and type of
warranty service, see “Appendix B. Lenovo limited warranty” on page 49.
How can I install the device drivers?
A compatible device driver is a requirement to ensure correct operation and performance of
each component in your computer. If your computer is pre-installed with an operating
system, Lenovo provides all drivers that you need in your hard disk.
What can I do if the backup process fails?
If you can start the backup feature without a problem, but it fails during the backup process,
please try the following steps:
1
Close other applications, then restart the backup process.
2
Check if the destination media is damaged, try to select another path and then try again.
Summary of Contents for 431523U
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Page 6: ...2 Chapter 1 Getting to know your computer V570 V570 h i b a d e c f g k j ...
Page 7: ...Chapter 1 Getting to know your computer 3 B470 B470 h i k b a d e c f g ...
Page 14: ...10 Chapter 1 Getting to know your computer Bottom view V470 B470 c a b e d ...
Page 28: ...24 Chapter 2 Learning the basics V570 B570 a b c a b c d V570 B570 e f g ...
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