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Chapter 4. Troubleshooting

49

The computer does not start from a device you want.

See the

Boot

menu of the BIOS Setup Utility. Make sure that the “Boot

priority order” in the BIOS Setup Utility is set so that the computer starts
from the device you want.
Also make sure that the device from which the computer starts is
enabled. In the Boot menu in the BIOS Setup Utility, make sure that the
device is included in the “Boot priority order” list.

Y550 UG V1.0_en.book Page 49 Wednesday, December 10, 2008 4:51 PM

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Summary of Contents for 324156U

Page 1: ...Lenovo IdeaPad Y550 UG V1 0 cover_en_1 4 Lenovo IdeaPad Y550 User Guide V1 0 New World New Thinking TM www lenovo com Lenovo China 2008 P N 147002156 Printed in China ...

Page 2: ... if any or the standard terms of this commercial license or if the agency is unable to accept this Program under these terms then we provide this Program under the provisions set forth in Commercial Computer Software Restricted Rights at FAR 52 227 19 when applicable or under Rights in Data General FAR 52 227 14 Alternate III Copyright Lenovo 2008 All rights reserved If your product is not working...

Page 3: ...puters of the following machine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR 4 0 program requirements for computers 20017 4186 By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financia...

Page 4: ...any key on your keyboard For more information about these settings refer to your Windows Help and Support information system Table 1 ENERGY STAR power management features by operating system Windows XP Windows Vista Turn off monitor After 10 minutes Turn off hard disks After 30 minutes System standby After 20 minutes System hibernates After 2 hours Power plan Balanced Turn off the display After 10...

Page 5: ...lating hard disk capacity Hard disk manufacturers use a radix of 1000 i e 1G 1 000MB 1MB 1 000KB 1KB 1 000 bytes However when identifying hard disk capacity operating systems use a radix of 1024 i e 1GB 1 024MB 1MB 1 024KB 1KB 1 024 bytes The standard adopted by your computer is that of the hard disk manufacturers Since the standards adopted by the hard disk manufacturer and operating system are d...

Page 6: ...escue System program files The size of the reserved space for this partition varies according to the model operating system and software of the computer For the sake of safety this partition is not evident which is commonly referred to as a hidden partition In addition after the hard disk is partitioned or formatted the system will assign a certain amount of hard disk space for the system files Fo...

Page 7: ...d AC adapter 24 Chapter 3 Using External Devices 28 Connecting a Universal Serial Bus USB device 28 Connecting an eSATA port device 30 Connecting a PC card device 31 Connecting an external display 33 Connecting a headphone and audio device 35 Connecting an external microphone 37 Connecting a Bluetooth device specific models only 38 Chapter 4 Troubleshooting 39 Frequently Asked Questions 39 Trouble...

Page 8: ...x B Customer Replaceable Units CRUs 101 Appendix C Specifications 102 Specifications 102 Appendix D Notices 104 Notices 104 Wireless related information 107 TV tuner information 110 Electronic emissions notices 113 WEEE and recycling statements 119 EU WEEE Statements 120 Japan Recycling Statements 121 Notice for Users in the U S A 123 Notice on deleting data from your hard disk 123 Trademarks 125 ...

Page 9: ...ng to Know Your Computer Top view The illustrations in this manual may differ from the actual product Please refer to the actual product b c d e g i c a h f Y550 UG V1 0_en book Page 1 Wednesday December 10 2008 4 51 PM ...

Page 10: ...isotropic antenna system is built into the display for optimal reception enabling wireless communication wherever you are Touch inductive panel 14 Volume buttons Turn up down or mute the volume with volume buttons Built in array microphone The built in microphone with noise reduction can be used for video conferencing voice narration or simple audio recordings Y550 UG V1 0_en book Page 2 Wednesday...

Page 11: ...Chapter 1 Getting to Know Your Computer 3 Left side view b c d e f g a Y550 UG V1 0_en book Page 3 Wednesday December 10 2008 4 51 PM ...

Page 12: ...e Note Before purchasing any security product verify that it is compatible with this type of security keyhole VGA port 33 Fan louvers Important Make sure that none of the fan louvers are blocked otherwise overheating of the computer may occur HDMI port 34 RJ 45 port 20 eSATA port 30 ExpressCard slot 31 Y550 UG V1 0_en book Page 4 Wednesday December 10 2008 4 51 PM ...

Page 13: ...hrough the provided TV adapter Analog digital input supported Optical drive 17 AC power adapter jack Connect the power adapter here to supply power to the computer and charge the battery pack Note To prevent damage to the computer and battery pack use the supplied AC adapter only b c d a Y550 UG V1 0_en book Page 5 Wednesday December 10 2008 4 51 PM ...

Page 14: ...to disable the wireless radio of all the wireless devices on your computer Card reader socket 17 Microphone jack external 37 Headphone jack S PDIF external 35 CIR port 19 CIR port used for lenovo remote control System status indicators b cd a e f Y550 UG x Ch1 fm Page 6 Thursday December 11 2008 3 31 PM ...

Page 15: ...Chapter 1 Getting to Know Your Computer 7 Bottom view e f a c d b Y550 UG V1 0_en book Page 7 Wednesday December 10 2008 4 51 PM ...

Page 16: ...24 Battery latch manual The manual battery latch is used to keep the battery pack secured Move the manual battery latch to the unlocked position to insert or remove the battery pack Move the manual latch to the locked position after inserting the battery pack Hard Disk Drive compartment Central Processing Unit CPU Memory DDR 3 RAM Wireless LAN Card TV card Specific models only compartment Importan...

Page 17: ... the direction in which you want the cursor to move The functions of the left and right click buttons correspond to those of the left and right mouse buttons on a conventional mouse Note You can also attach and use a USB mouse through the USB connector For details see Connecting a Universal Serial Bus USB device on page 28 a d c b Y550 UG V1 0_en book Page 9 Wednesday December 10 2008 4 51 PM ...

Page 18: ...sting motion Draw clockwise or counterclockwise to scroll the page down left or up right Pinch Use two fingers and make a pinch gesture on the touch pad to zoom out reverse the gesture to zoom in Palm Check To prevent mis touch the touch pad ignores big active area motions like any movement at the touch pad with your palm you may set the area size by Synaptics Pointing Device in the lower right co...

Page 19: ...e standard keyboard Numeric keypad The keyboard has keys that when enabled work as a 10 key numeric keypad To enable or disable the numeric keypad press Fn F8 The illustrations in this manual may differ from the actual product Please refer to the actual product Y550 UG V1 0_en book Page 11 Wednesday December 10 2008 4 51 PM ...

Page 20: ... combinations Through the use of the function keys you can change operational features instantly To use this function press and hold the Fn key then press one of the function keys b a Y550 UG V1 0_en book Page 12 Wednesday December 10 2008 4 51 PM ...

Page 21: ...ion settings Fn F5 Open the interface for integrated wireless devices settings enable disable Fn F6 Enable disable the touch pad Fn F8 Enable disable the numeric keypad Fn F9 Activate the pause function Fn F10 Activate the break function Fn F11 Enable disable Scroll Lock Fn F12 Turn on off the insert input Fn PrtSc System request Fn up down arrow Increase decrease display brightness Fn right left ...

Page 22: ... Using Your Computer Special keys and buttons Your computer has several special keys and buttons Touch inductive panel and volume buttons d e f a b c Y550 UG V1 0_en book Page 14 Wednesday December 10 2008 4 51 PM ...

Page 23: ...y the slide and release at the Slidebar when Lenovo Desktop Navigator is installed OneKey Theater Open OneKey Theater to select Normal mode or Movie mode as prefered Open Dolby function setup screen Volume buttons Volume up Volume down Mute Y550 UG V1 0_en book Page 15 Wednesday December 10 2008 4 51 PM ...

Page 24: ...he computer ensure that your computer is not connected to other peripherals such as USB storage device etc otherwise the system may not operate properly For details see OneKey Rescue System User Guide Note When your computer is running Windows Vista and if you have the OneKey Recovery application installed you can start the application by pressing the OneKey Rescue System button Y550 UG V1 0_en bo...

Page 25: ...such as a CD DVD drive Using memory cards Your computer comes with one Multi media Card reader socket used to insert a memory card such as an SD Card a MultiMediaCard a Memory Stick an xD Picture Card an SD pro card or a Memory Stick Pro Y550 UG V1 0_en book Page 17 Wednesday December 10 2008 4 51 PM ...

Page 26: ...the memory card types listed above for more information on usage read the instructions shipped with the memory card This card reader does not support SDIO devices e g SDIO Bluetooth etc Y550 UG V1 0_en book Page 18 Wednesday December 10 2008 4 51 PM ...

Page 27: ...rating systems If necessary please install the operating system that supports the function Using the integrated camera With the built in camera you can take photos or movies and use with various applications such as EasyCapture Windows Live Messenger or Yahoo Messenger and so on Note If you use Windows Vista you need to install a separate third party dedicated application because Windows Vista doe...

Page 28: ... the computer to a high speed DSL cable modem connection and local area network LAN Attention As the voltage of a telephone connection is higher than that of a network do not attempt to connect a telephone cable to the RJ 45 port or else a short circuit of the computer might occur Y550 UG V1 0_en book Page 20 Wednesday December 10 2008 4 51 PM ...

Page 29: ...nto the display for optimal reception enabling wireless communication wherever you are To enable wireless communications do the following 1 Slide the integrated wireless device switch to the right 2 Press Fn F5 to make configure Y550 UG V1 0_en book Page 21 Wednesday December 10 2008 4 51 PM ...

Page 30: ... to the keyhole of the computer then secure the chain on the lock to a stationary object Refer to the instructions shipped with the security lock Refer to the Left side view on page 3 for the location of the security keyhole Note You are responsible for evaluating selecting and implementing the locking devices and security features Lenovo makes no comments judgements or warranties about the functi...

Page 31: ...it a prompt appears on the screen each time you power on the computer Enter your password at the prompt The computer cannot be used unless you enter the correct password Make sure that only authorized individuals access your computer Establishing different kinds of passwords requires that other possible users know the proper passwords in order to access your computer or your data This password can...

Page 32: ...wer to keep your computer running Note The operating system may run slower when using the battery mode Checking battery status You can determine the percentage of battery power remaining by using Windows Power options As each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors The amount of energy stored in the batt...

Page 33: ... adapter jack of the computer You can check the status of your battery at any time by looking at the battery meter at the bottom of your display Note When you do not use the AC adapter disconnect it from the electrical outlet Do not wrap the power cord tightly around the AC power transformer pack when it is connected to the transformer You can charge the battery when the AC adapter is connected to...

Page 34: ...sformer pack second plug the power cord into the electrical outlet and then connect the AC adapter to the power jack of the computer Charging time will depend on the usage environment Handling the battery Danger Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by L...

Page 35: ...d by Lenovo Keep the battery pack away from fire Do not expose the battery pack to water or rain Do not attempt to disassemble the battery pack Do not short circuit the battery pack Keep the battery pack away from children Danger Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety ...

Page 36: ...n otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices Connecting a Universal Serial Bus USB device Your computer comes with USB ports compatible with USB devices such as a keyboard mouse camera hard disk drive printer and scanner Y550 UG V1 0_en book Page 28 Wednesday Decembe...

Page 37: ...ention When using a high power consumption USB device such as USB ODD use external device power adapter Otherwise the device may not be recognized or system shut down may result Y550 UG V1 0_en book Page 29 Wednesday December 10 2008 4 51 PM ...

Page 38: ...s Connecting an eSATA port device Your computer comes with an eSATA port used for connecting high speed storage device e g eSATA HDD that are compatible with the eSATA port Y550 UG V1 0_en book Page 30 Wednesday December 10 2008 4 51 PM ...

Page 39: ...PC card device Your computer comes with an ExpressCard 34 slot used for connecting PC card devices that are compatible with the ExpressCard 34 interface Only use the ExpressCard 34 module Y550 UG V1 0_en book Page 31 Wednesday December 10 2008 4 51 PM ...

Page 40: ...34 module with the front label facing upward Slide until it clicks into place Removing an ExpressCard 34 module 1 Push the ExpressCard 34 module until you hear a click 2 Gently pull the ExpressCard 34 module out of the ExpressCard 34 slot Y550 UG V1 0_en book Page 32 Wednesday December 10 2008 4 51 PM ...

Page 41: ... to your computer Connecting a VGA monitor You can connect a VGA monitor by using a VGA port To connect a VGA monitor plug the display cable to the VGA port of your computer To shift to other connected display devices press Fn F3 to set up Y550 UG V1 0_en book Page 33 Wednesday December 10 2008 4 51 PM ...

Page 42: ...ernal Devices Connecting an HDMI monitor You can connect an HDMI monitor by using an HDMI port To shift to other connected display devices press Fn F3 to set up Y550 UG V1 0_en book Page 34 Wednesday December 10 2008 4 51 PM ...

Page 43: ... a headphone and audio device Your computer comes with one headphone jack S PDIF used for connecting headphones speakers and audio devices that are compatible with the S PDIF interface Y550 UG V1 0_en book Page 35 Wednesday December 10 2008 4 51 PM ...

Page 44: ...2 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with...

Page 45: ...ing External Devices 37 Connecting an external microphone Your computer comes with one external microphone jack for connecting an external microphone Y550 UG V1 0_en book Page 37 Wednesday December 10 2008 4 51 PM ...

Page 46: ...cell phones Enabling Bluetooth communications 1 Slide the integrated wireless device switch to the right 2 Press Fn F5 to make configuration Note When you do not need to use the Bluetooth function turn it off to save battery power For details on connecting other Bluetoothenabled devices market available please refer to the instructions shipped with the devices that you have purchased separately Y5...

Page 47: ...puter See Chapter 6 Safety Use and Care Information on page 55 of this guide More tips can be found in Chapter 1 and 2 What are the main hardware features of my new computer More information can be found in Chapter 1 and 2 Where can I find the detailed specifications for my computer See http consumersupport lenovo com I need to upgrade a device or I need to replace one of the following the hard di...

Page 48: ...t Center See Chapter 5 Getting Help and Service on page 50 of this Guide For the phone numbers of the Customer Support Center nearest to you see Lenovo warranty service telephone numbers on page 99 Where can I find warranty information For the warranty applicable to your computer including the warranty period and type of warranty service see Appendix A Lenovo Limited Warranty on page 87 Y550 UG V1...

Page 49: ...ou are using an external monitor see Computer screen problems on page 45 If the screen is blank make sure that The battery is installed correctly The AC adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer power is on Press the power button again for confirmation The memory is installed correctly If these items are properly set and the sc...

Page 50: ... using OneKey Recovery If you still see only the cursor on the screen have the computer serviced My screen goes blank while the computer is on Your screen saver or power management may be enabled Do one of the following to exit from the screen saver or to resume from sleep or hibernation mode Touch the touch pad Press any key on the keyboard Press the power button Y550 UG V1 0_en book Page 42 Wedn...

Page 51: ...se is required and a fee will be charged for parts and service If you forget your supervisor password a Lenovo authorized servicer cannot reset your password You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service Keyboard problems A number appears when ...

Page 52: ...n the acceptable range See Specifications on page 102 If the battery is charged and the temperature is within range have the computer serviced The critical low battery error message appears and the computer immediately turns off The battery power is getting low Connect the AC adapter to the computer or replace the battery with a fully charged one The computer does not return from sleep mode and th...

Page 53: ...aved data may be lost To reset the computer press and hold the power button for 4 seconds or more If the computer is still not reset remove the AC adapter and the battery Computer screen problems The screen is blank Do the following If you are using the AC adapter or using the battery and the battery status indicator is on press Fn up arrow to make the screen brighter If the Power indicator is in ...

Page 54: ...ion program correctly If they are installed and configured correctly have the computer serviced A message Unable to create overlay window appears when you try to start DVD playback or You get poor or no playback of video DVD or game applications Do either of the following If you are using 32 bit color mode change the color depth to 16 bit mode If you are using a desktop resolution over the optimum...

Page 55: ...ndicator shows empty or Your computer operates after the battery status indicator shows empty Discharge and recharge the battery The operating time for a fully charged battery is short For details see Handling the battery in Chapter 2 The computer does not operate with a fully charged battery The surge protector in the battery might be active Turn off the computer for one minute to reset the prote...

Page 56: ...not start Use the OneKey Recovery to help solve or identify your problem For details about OneKey Recovery see OneKey Rescue System User Guide Other problems Your computer does not respond To turn off your computer press and hold the power button for 4 seconds or more If the computer still does not respond remove the AC adapter and the battery Your computer might lock when it enters sleep mode dur...

Page 57: ...priority order in the BIOS Setup Utility is set so that the computer starts from the device you want Also make sure that the device from which the computer starts is enabled In the Boot menu in the BIOS Setup Utility make sure that the device is included in the Boot priority order list Y550 UG V1 0_en book Page 49 Wednesday December 10 2008 4 51 PM ...

Page 58: ...roblem with your computer and whom to call for service should it be necessary Microsoft Service Packs are the latest software source for Windows product updates They are available by means of a Web download connection charges may apply or from a disc For more specific information and links go to the Microsoft Web site at http www microsoft com Lenovo offers Up and Running technical assistance with...

Page 59: ... easier Calling the customer support center If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period Problem determination Trained personnel are available to assist you with determining if you have a hardware probl...

Page 60: ...stallation and maintenance of application programs To determine if your Lenovo hardware product is under warranty and when the warranty expires go to http consumersupport lenovo com and click Warranty then follow the instructions on the screen Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms Be sure to retain your proof of purchase to obtain warranty service I...

Page 61: ...r Support Center location are located in Appendix A Lenovo Limited Warranty on page 87 Note Telephone numbers are subject to change without notice For the latest list of Customer Support Center telephone numbers and hours of operation visit the Support Web site at http consumersupport lenovo com If the number for your country or region is not listed contact your Lenovo reseller or Lenovo marketing...

Page 62: ...nty service Service methods and procedures vary by country and some services might not be available in all countries Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list o...

Page 63: ...isks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information incl...

Page 64: ...ion yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see http consumersupport lenovo com Frequently inspect your computer and its components for damage or wear or signs of danger If you are unsure about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions...

Page 65: ...or power adapter has been exposed to water The product has been dropped or damaged in any way The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until y...

Page 66: ...customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with an ac power cord always make sure that the power is turned off and that the product is unplugged from any power so...

Page 67: ...re intended for use with this product only They should never be used with any other product The power cords shall be safety approved For Germany it shall be H03VV F 3G 0 75 mm2 or better For other countries suitable types should be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This...

Page 68: ...s on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input or anywhere on the power adapter ...

Page 69: ...er outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstabl...

Page 70: ...tions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the elec...

Page 71: ...correctly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations The follow...

Page 72: ...e hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Exten...

Page 73: ...er to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic precautions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for c...

Page 74: ... to this situation and to reduce the risk of damage to your computer do the following Always store CD DVD discs in their original packaging Always store CD DVD discs out of direct sunlight and away from direct heat sources Remove CD DVD discs from the computer when not in use Do not bend or flex CD DVD discs or force them into the computer or their packaging Check CD DVD discs for cracks before ea...

Page 75: ...and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords battery pack and all the cables before you open the device covers unless instructed ot...

Page 76: ... outlets 5 Turn devices ON To disconnect 1 Turn everything OFF 2 First remove power cords from outlets 3 Remove signal cables from connectors 4 Remove all cables from devices The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to your computer The power cord may be reconnected to the wall outlet or receptacle only after all...

Page 77: ...D and DVD drives are also sold separately as options CD and DVD drives are laser products The drive s classification label shown below is on the surface of the drive CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 KLASS 1 LASER APPARAT Example of the label Y550 UG V1 0_en book Page 69 Wednesday December 10 2008 4 51 PM ...

Page 78: ...al storage drive ensures that there is no exposure to laser radiation above a Class 1 level during normal operation user maintenance or servicing When a CD or DVD drive is installed note the following handling instructions Danger Use of controls adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Do not remove the drive covers Rem...

Page 79: ...ugh handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal liquid crystal material contacts the eyes mouth or clothing take the following actions immediately In case contact to the eyes or mouth rinse with large amount of running water for more than 15 minutes If any symptoms are present after washing get medical care In case contact to the skin or clothing...

Page 80: ...of system activity and battery charge level Extended contact with your body even through clothing could cause discomfort or eventually a skin burn When the AC adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the AC adapter to warm your body Extended contact with your body even th...

Page 81: ...ended time to air containing negative ions it may become electrostatically charged Such a charge may be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to it Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a...

Page 82: ...Never touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body Whenever possible remove the static sensitive part from t...

Page 83: ...re your computer is in sleep or hibernation mode or turned off before moving it This will prevent damage to the hard disk drive and data loss When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Use a quality carrying case that provides adequate cushion and protection Do not pack your computer in a tightly packed suitcase or bag For outdoor u...

Page 84: ...instructions shipped with your hardware and apply pressure only where needed on the device Data safety Do not delete unknown files or change the name of files or directories that were not created by you otherwise your computer software might fail to work Be aware that accessing network resources can leave your computer vulnerable to computer viruses hackers spyware and other malicious activities t...

Page 85: ...ts with Lenovo refer to the Web page http consumersupport lenovo com This can help authorities return your computer to you if it is lost or stolen Registering your computer also enables Lenovo to notify you about possible technical information and upgrades Only an authorized Lenovo repair technician should disassemble and repair your computer Do not modify or tape the latches to keep the display o...

Page 86: ...ion mode before the data transfer is complete To do so might cause damage to your data Cleaning the cover of your computer Occasionally clean your computer as follows 1 Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent 2 Absorb the diluted detergent into a sponge 3 Squeeze...

Page 87: ...d 1 Absorb some isopropyl rubbing alcohol on a soft dust free cloth 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth may hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys 3 Allow to dry 4 To remove any crumbs and dust from beneath the keys you can use a camera blower with a brush o...

Page 88: ...water that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Accessibility and comfort As your computer enables you to work in so many places it is important that you remain attentive to good posture good lighting and proper seating By keeping these considerat...

Page 89: ...nefits of your computer Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort Note This example shows someone in a conventional setting Even if you work in a casual less conventional setting many of the tips in this section still apply Develop good habits and they will serve you well Y550 UG V1 0_en book Page 8...

Page 90: ... Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly Press Fn up down arrow to adjust display brightness Head Position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and Hand...

Page 91: ...mputer s visual display screen is designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Maintenance An important part of owning you...

Page 92: ...ce uninstall unused application programs Note You might also want to look for application program duplication or overlapping versions Clean out your Inbox Sent and Trash folders from your e mail client program At least once a week make a point to back up your data If critical data is present it is a good idea to perform a daily backup Lenovo has many backup options available for your computer CD R...

Page 93: ...lude major hardware or software changes driver updates minor issues you have experienced and how you resolved them If you ever need to run a recovery operation on your computer to return the contents of the hard disk to the factory installed state the following tips might help along the way Remove all external devices such as the printer keyboard and so on Make sure that the battery is charged and...

Page 94: ...s are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After you install the driver the operating system can recognize the hardware component and unde...

Page 95: ...ty service that apply to your product are designated below under the section titled Warranty Information THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRES...

Page 96: ...rmation What your service provider will do to correct problems When you contact a Service Provider you must follow the problem determination and resolution procedures specified Your Service Provider will attempt to diagnose and resolve your problem over the telephone e mail or through remote assistance Your Service Provider may direct you to download and install designated software updates Some pr...

Page 97: ... replacement of a product or part the replaced product or part becomes Lenovo s property and the replacement product or part becomes your property Only unaltered Lenovo products and parts are eligible for replacement The replacement product or part provided by Lenovo may not be new but it will be in good working order and at least functionally equivalent to the original product or part The replace...

Page 98: ...h respect to any Personal Data that you did not delete you are in compliance with all applicable laws Use of personal information If you obtain service under this warranty Lenovo will store use and process information about your warranty service and your contact information including name phone numbers address and e mail address Lenovo will use this information to perform service under this warran...

Page 99: ...ing environment natural disasters power surges or improper maintenance by you damage caused by a non authorized service provider failure of or damage caused by any third party products including those that Lenovo may provide or integrate into the Lenovo product at your request and any technical or other support such as assistance with how to questions and those regarding product set up and install...

Page 100: ...r claim against Lenovo including breach negligence misrepresentation or other contract or tort claim except and to the extent that liability cannot be waived or limited by applicable laws Lenovo shall not be liable for more than the amount of actual direct damages suffered by you up to the amount you paid for the product This limit does not apply to damages for bodily injury including death and da...

Page 101: ...ingapore without regard to conflict of laws If you acquired the product in India disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Bangalore India Arbitration in Singapore shall be held in accordance with the Arbitration Rules of Singapore International Arbitration Center SIAC Rules then in effect Arbitration in India shall be held in accor...

Page 102: ...S UNDER NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT European Economic Area EEA Customers in the EEA may contact Lenovo at the following address EMEA Service Organisation Lenovo International B V Floor 2 Einsteinova 21 851 01 Bratislava Slovakia Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtai...

Page 103: ...r Machine Type Country or Region of Purchase Warranty Period Type of Warranty Service Notebook 20017 4186 Taiwan Parts and Labor 1 year Battery pack 1 year 3 4 India China Hong Kong S A R China Macau S A R 1 4 United States of America Canada 1 3 Indonesia Malaysia Singapore Thailand Philippines Vietnam South Africa Australia New Zealand France Mexico 1 3 or 4 Russia Ukraine the Republic of Kazakhs...

Page 104: ...are available from Lenovo at any time upon request CRUs that are easily installed by you are called Self service CRUs while Optional service CRUs may require some technical skill and tools Installation of Self service CRUs is your responsibility You may request that a Service Provider install Optional service CRUs under one of the other types of warranty service designated for your product An opti...

Page 105: ... for disconnecting the product A shipping container will be provided to you for you to return your product to a designated service center A courier will pick up your product and deliver it to the designated service center Following its repair or exchange the service center will arrange the return delivery of the product to you 4 Customer Carry In or Mail In Service Under Customer Carry In or Mail ...

Page 106: ...ty in exchange for the failed product which becomes the property of Lenovo You must pack the failed product in the shipping carton used to ship the replacement product and return it to Lenovo Transportation charges both ways are paid by Lenovo Failure to use the carton in which the replacement product was received may result in your responsibility for damage to the failed product during shipment Y...

Page 107: ...ase contact Lenovo or your reseller in your country Singapore 800 6012 047 Malaysia 1800 18 2388 Thailand 1800 06 0087 Indonesia 001 803 0601 2003 Philippines 1800 111 00724 Vietnam 1800 1528 India Toll free 1800 113324 Alternate No 011 26388288 SMS 9900173324 P R China 400 810 8888 Hong Kong 852 2516 3919 Taiwan 886 0800 000 702 Macau 0800 689 United States 1 877 453 6686 Canada 1 877 453 6686 Me...

Page 108: ... 044 458 38 70 the Republic of Kazakhstan 7 727 2971150 7 727 2971160 Poland 0800 702 062 Turkey Refer to http consumersupport lenovo com tr Additionally you can find support information and updates including service phone numbers for unlisted countries on the Lenovo Web site located at http consumersupport lenovo com Y550 UG V1 0_en book Page 100 Wednesday December 10 2008 4 51 PM ...

Page 109: ... of these types of CRUs include the AC adapter and power cord External CRUs with latches These CRUs include a latch to help you remove and replace the part Examples of these types of CRUs include the notebook main battery an optical drive a hard disk drive and an extended battery Your computer contains the following types of internal CRUs Internal CRUs located behind an access panel These CRUs are...

Page 110: ... 95 F Operating with an optical disc in the drive 10 C to 35 C 50 F to 95 F Storage 20 C to 60 C 4 F to 140 F Note When you charge the battery pack its temperature must be at least 10 C 50 F Relative humidity Operating with no optical disc in the drive 8 to 95 Operating with an optical disc in the drive 8 to 80 Y550 UG V1 0_en book Page 102 Wednesday December 10 2008 4 51 PM ...

Page 111: ...ith discrete graphics card Note For models with discrete graphics card the supplied 90 W AC adapter with the unit is recommended Otherwise it will cause AC adapter overheating or machine malfunction Battery pack Lithium ion Li Ion battery pack Nominal voltage 11 1 V dc Capacity 56 57 Wh Y550 UG V1 0_en book Page 103 Wednesday December 10 2008 4 51 PM ...

Page 112: ...any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVI...

Page 113: ...his document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any man...

Page 114: ...n Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Television output notice The following notice applies to models that have the factory installed television output feature This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright pro...

Page 115: ...ned and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity WiFi certification as defined by the Wi Fi Alliance Bluetooth Daughter Card is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 2 0 EDR as defined by the Bluetooth SIG Following profiles are supported by Bluetooth Daughter Card Generic Access Service D...

Page 116: ...hter Card operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes the integrated wireless cards are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literat...

Page 117: ...es is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization e g airport or hospital you are encouraged to ask for authorization to use wireless LAN PCI Express Mini Card or Bluetooth Daughter Card prior to turning on the computer Y550 UG V1 0_en book Page 109 Wednesday December 10 2008 4 51 PM ...

Page 118: ...d that users installers follow guidelines similar to those that follow The TV tuner should connect to TNV 1 circuit only When install the coaxial cable to the TV tuner should make sure its metal shield is reliable connected to protective earthing system of the building Note to CATV system installer This reminder is provided to call the CATV system installer s attention to Article 820 40 of the Nat...

Page 119: ...r service grounding electrode system NEC Article 250 Part H Antenna lead in wire Ground clamps Antenna discharge unit NEC Section 810 20 Electronic service equipment Grounding conductors NEC Section 810 21 Y550 UG V1 0_en book Page 111 Wednesday December 10 2008 4 51 PM ...

Page 120: ...n it is left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the antenna or cable system This will prevent damage to the video product due to lightning and power line surges Power lines An outside antenna system should not be located in the vicinity of overhead power lines or where it can fall into such power lines or circuits When installing an outside...

Page 121: ...cur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment i...

Page 122: ... and 2 this device must accept any interference received including interference that may cause undesired operation Responsible party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27650 U S A Telephone 919 294 5900 Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 Avis de conformité à la réglementati...

Page 123: ... dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betri...

Page 124: ... 89 336 EWG für Geräte der Klasse B Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022...

Page 125: ...roduct has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Properly shielded and grounded cables and connectors must be used in order to reduc...

Page 126: ... Statement for Power line Harmonics A statement of compliance to the IEC 61000 3 2 harmonics standard is required for all products connecting to the power mains and rated less than 20A per phase Korea Class B Y550 UG V1 0_en book Page 118 Wednesday December 10 2008 4 51 PM ...

Page 127: ...ly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on Lenovo s Internet site at http www pc ibm com ww lenovo about environment Y550 UG V1 0_en book Page 119 Wednesday December 10 2008 4 51 PM ...

Page 128: ...to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and mini...

Page 129: ...f Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at www ibm com jp pc service recycle pcrecycle http www ibm com jp pc service recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home u...

Page 130: ...metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at www ibm com jp pc environment recycle battery http www ibm com jp pc environment recycle battery If you use a Lenovo notebook ...

Page 131: ...rage device called the hard disk Before you dispose of sell or hand over your computer you need to delete that data Handing your computer over to someone else without deleting the loaded software such as operating systems and application software may even violate License Agreements You are advised to check the terms and conditions of those Agreements Deleting the data from the hard disk is not eas...

Page 132: ... recovery There is a risk that people of bad faith may read and misuse the critical data on hard disks for unexpected purposes To prevent the leakage of data it becomes very important that you take responsibility for deleting all the data from the hard disk when you dispose of sell or hand over your computer You can destroy the data physically by smashing the hard disk with a hammer or magneticall...

Page 133: ...d or other countries Microsoft Windows and Windows Vista are trademarks of Microsoft Corporation in the United States other countries or both Other company product or service names may be trademarks or service marks of others All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders In this manual and marks are not specified Y550 UG V1 0_en ...

Page 134: ...your computer 72 CIR port 6 Cleaning Computer cover 78 Computer display 80 Computer keyboard 79 Customer Replaceable Unit CRU parts list 101 Customer support center 51 D Display Cleaning 80 Drivers 24 E eSATA 30 ExpressCard 34 slot 31 F FCC Statement 113 Frequently Asked Questions 39 Function key combinations 12 Y550 UG V1 0_en book Page 126 Wednesday December 10 2008 4 51 PM ...

Page 135: ...bernation mode problems 44 I Internet 20 K Keyboard Cleaning 78 Problems 43 Using 11 L Lenovo Limited Warranty 87 M Maintenance 83 Microphone Built in 2 External 37 N Notice Electronic emissions 113 for US Users 123 Numeric Keypad 11 O OneKey Rescue System button 2 16 Optical drive 17 Y550 UG V1 0_en book Page 127 Wednesday December 10 2008 4 51 PM ...

Page 136: ...leep mode 44 Sound 47 Startup 48 R Remote control 19 S Security 22 Security keyhole 4 Speakers 2 Specifications 102 Storage media Handling 76 Subwoofer 8 T Touch inductive panel 2 14 15 Touch pad 9 Trademarks 125 Troubleshooting 41 TV TV in jack 5 U USB port 5 28 V VeriFace 23 VGA port 4 33 Volume button 14 Y550 UG V1 0_en book Page 128 Wednesday December 10 2008 4 51 PM ...

Page 137: ...ex 129 W Warranty information 95 Web Help 51 Wireless LAN Antennas 2 Connecting 21 Interoperability 107 Switches 6 13 Usage environment 108 Y550 UG V1 0_en book Page 129 Wednesday December 10 2008 4 51 PM ...

Page 138: ...Y550 UG V1 0_en book Page 130 Wednesday December 10 2008 4 51 PM ...

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