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Appendix A. Lenovo Limited Warranty
A warranty period of three (3) years on parts and one (1) year on labor
means that Lenovo will provide warranty service without charge for:
a. parts and labor during the first year of the warranty period (or a longer
period as required by law); and
b. parts only, on an exchange basis, in the second and third years of the
warranty period. Your Service Provider will charge you for any labor
provided in performance of the repair or replacement in the second and
third years of the warranty period.
Types of warranty service
1
Customer Replaceable Unit (“CRU”) Service
Under CRU Service, your Service Provider will ship CRUs to you for
installation by you. CRU information and replacement instructions are
shipped with your product and are available from Lenovo at any time
upon request. CRUs that are easily installed by you are called Self-service
CRUs, while Optional-service CRUs may require some technical skill and
tools. Installation of Self-service CRUs is your responsibility. You may
request that a Service Provider install Optional-service CRUs under one of
the other types of warranty service designated for your product. An
optional service offering may be available for purchase from Lenovo to
have Lenovo install Self-service CRUs for you. You may find a list of CRUs
and their designation in the publication that ships with your product or at
www.lenovo.com/CRUs. The requirement to return a defective CRU, if
any, will be specified in the materials shipped with a replacement CRU.
When return is required: 1) return instructions, a prepaid return shipping
label, and a container will be included with the replacement CRU; and
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