LENCO MC-250, User Manual

Page: 34 / 223

34
Troubleshooting
Problem Cause Solutions
Cannot connect
to network
Network down
Check that network is working between a
computer and the router
Router restricts access
to listed MAC
addresses
Obtain the MC - 250 MAC address from Menu >
System settings > Network > View settings and add
to router list.
Note: MC - 250 has separate MAC addresses for
wired and wireless networks; only the current
network adaptor method address is displayed, but
the other address can be obtained by changing the
first pair of digits between '00' (wireless) and '02'
(wired)
Insufficient Wi - Fi
signal strength
Check distance to router; see if a computer can
connect to the network in this location
Unknown encryption
method Change encryption method on router. MC - 250
supports WEP. WPA and WPA2
Unusual network
configuration Setup network manually through Menu > System
settings > Network > Manual settings
Firewall preventing
access
Check the following ports are open on the router:
UDP and TCP ports 80 and 123; DNS port 53.
Windows shares: ports 135 - 139 and 445. Windows
Media Player: varies – non - Microsoft firewalls may
require configuration for UPnP.
Cannot connect
to Internet
Internet connection
down Check that Internet is working for a computer
connected to the same network
Firewall preventing
access
Check the following ports are open: UDP and TCP
ports 80 and 123; DNS port 53.
Some Internet radio stations may require
additional ports to be opened.
Cannot play
particular
Internet radio
station
Station not
broadcasting,
overloaded or
insufficient
bandwidth.
Station broadcasting
using unknown codec.
Link out of date.
Try other stations; try listening on computer via
Internet radio portal website; try later.