22
Troubleshooting
Rugby 400 DG 1.1.0en
Troubleshooting Suggestions
Whenever there are questions
regarding your laser, check the basics
first.
• Mode of operation - automatic,
manual, manual with grade.
• Battery status
• Warning Screens - H.I., servo limit,
temperature, adjustment.
• Head speed setting
• Beam mask setting
No beam
• The Rugby beam is infrared and
invisible to the human eye.
• Check with a receiver to verify.
No self-leveling
• Check the basics above.
Cannot change grade
• Check the basics above.
• Check the other axis.
• Check operation in manual mode.
• Check if at grade limit.
Loss of distance
• Check the window surfaces.
• Check with a different receiver.
• At extended distances, decreasing
the head speed may improve
performance.
Head rotates slowly
• Check the basics above.
• In low battery mode the Rugby will
rotate slowly (7 RPS) to trigger the
laser low battery function on the RE
Pro.
Grade stakes do not match the
laser.
• Check for proper alignment of the
axes.
• Check level accuracy of the laser.
• Check the grade stakes to verify
their accuracy or to determine if
they have moved.
Beam masking not saved when
laser is turned off.
• Set up this preference in the
second set-up screen.
Remote will not turn on
• Check and replace the batteries.
Remote will not communicate with
the laser.
• Check that remote capability is
enabled on the laser. (see small
icon on the main display)
• Check remote battery status.
• Reduce distance and try again.
• At longer distances, ensure the
remote is in “line of sight” of the
laser.
• Reposition the remote at a different
angle to improve the internal
antenna reception.
)
If none of the above suggestions
results in a solution, contact your local
dealer or nearest authorized service
center.