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ATK HydraPro |
Instructions for Use
© Copyright LegWorks 2019
HYD-IFU-02
22
Both device models of the ATK HydraPro are covered by a 2-year warranty,
no changes or modifications are allowed.
General Conditions: If it is being used by more than one user, product liability
pursuant to the Medical Devices Directive 93/42/EEC becomes null and void.
LegWorks warrants that all device models of the ATK HydraPro and
component parts thereof will be free from defects in workmanship and
materials for a period of two years from the date of purchase by a prosthetist
or distributor of prosthetic products involved in the business of resale or
distribution. LegWorks does not warrant products to consumers directly, only
through prosthetists.
The ATK HydraPro Premium (ATK-PA-02) and the ATK HydraPro Premium
with Stance Flexion (ATK- SF-02) may be used in freshwater and saltwater.
Regular care and maintenance of both device models is needed to avoid
corrosion (as described on
Pg. 21
). Maintenance must be completed the same
day as exposure and is recommended as soon after exposure as possible.
Failure to comply with this required maintenance for water exposure will void
any warranty coverage for corrosion.
Procedure for obtaining warranty service:
Contact LegWorks customer
service at [email protected].
All units in need of repair should be shipped by the purchaser to LegWorks.
It is the responsibility of the purchaser to prepay and insure units shipped to
LegWorks. LegWorks will not accept units shipped directly from the end user.
For any warranty-related service LegWorks will provide a loaner unit for the
length of time required to repair the unit at no charge. Units that are not under
warranty or are excluded from the warranty will not receive a free loaner,
however a loaner may be rented for a nominal fee and deposit. Loaner units
will be invoiced for their full value and credits issued upon their return.
Any units returned under warranty for repair will carry a six-month warranty on
those repairs subject to exclusions. Loaner units must be returned free from
damage caused by abuse, neglect, or alteration, otherwise repair charges will
be billed to the purchaser. LegWorks reserves the right to determine how
units will be repaired including the option of reconditioned, or new parts.
WARRANTY