LI3000
Uninterruptible Power Supplies
17
Making a Limited Warranty Claim.
To make a Limited Warranty claim on a Product, you must do the following:
1. Complete and return the Legacy Warranty Registration Card, or provide reasonable proof of
purchase (for example, a sales receipt) that establishes you as the Initial Customer (the original
end-user consumer purchaser) of the Product and prove that the Product was purchased within
three (3) years of the event for which you want to make a claim for warranty service.
2. Call Legacy at (608) 565-5878 or (800) 859-5711 (toll free), write to Legacy Power Conversion at
N9246 Hwy 80 South, Suite 7, Necedah, WI 54646, or e-mail Legacy at [email protected],
within ten (10) days of the event for which you want to make a claim.
3. When you contact Legacy, identify the Product, the Purchase Date, and request Return Materials
Authorization (RMA) information from Legacy.
4. Pack and ship the Product to Legacy as instructed in your RMA. Show the RMA code on the
shipping label or include it with the Product.
You MUST prepay all shipping costs and you are responsible for packaging and shipment.
Legacy will inspect and examine the Product within ten (10) days of receipt. If the Product is not as
warranted, Legacy will repair or replace the Product and return it to you at Legacy's expense, or, if
Legacy is unable to or decides not to repair or replace the Product (if defective) within a reasonable time,
Legacy will refund to you the full purchase price you paid for the Product (purchase receipt showing
price paid is required).
CONDITIONS TO THE LIMITED WARRANTY
The Limited Warranty is the only and the exclusive express warranty of Legacy with respect to the
Product. This exclusion of other express warranties applies to written and oral express warranties.
LIMITATION: THE LIMITED WARRANTY DOES NOT COVER
The Limited Warranty is intended to exclusive rights and remedies and replace any other rights, to the
extent allowed by law.
As to the Legacy Product, the limited warranty
does not
cover or apply to: misuse, modification,
operation or storage outside environmental limits for the Products, in transit, in shipment, or in storage,
damage or deterioration, improper operation or maintenance, or use with items or equipment not
designed or intended for use with the product.
The Limited Warranty Does Not Apply Unless The Initial Customer:
1. Has properly connected the Product and the Connected Equipment to properly wired and grounded
outlets (including compliance with electrical and safety codes of the most current electrical code
(ANS/NFPA 70), without the use of any adapters, extension cords of other connectors.
2. Has provided a suitable and proper environment for use and installation of the Product and
Connected Equipment.
3. Has properly installed and operated the Legacy Product and Connected equipment.
4. Has operated the Product at all times within the limitations on the Product’s VA capacity as stated in
this User Manual.
