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12

 
 
 

Problem 

Possible Cause 

Solution 

Circuit breaker is tripped due 
to overload. 

Turn the UPS off and unplug at least one piece 
of equipment. Wait 10 seconds, reset the 
circuit breaker and then turn the UPS on. 

Batteries are discharged. 

Recharge the unit for at least 4 hours 

Outlets do not 
provide power 
to equipment 

Unit has been damaged by a 
surge or spike. 

Recharge the battery by leaving the UPS 
plugged in at least 4 hours. 

Battery is not fully charged. 

Recharge the battery by leaving the UPS 
plugged in at least 4 hours. 

The UPS does 
not perform 
expected 
runtime. 

Battery is slightly worn out. 

Contact Legacy Power Conversion about 
replacement batteries at [email protected] 
or 800-859-5711. 

The on/off switch is designed 
to prevent damage by rapidly 
turning it off and on. 

Turn the UPS off. Wait 10 seconds and then 
turn the UPS on. 

The unit is not connected to 
an AC outlet. 

The unit must be connected to a110/120V 
50/60Hz outlet. 

The battery is worn out. 

Contact Legacy Power Conversion about 
replacement batteries at [email protected] 
or 800-859-5711. 

The UPS will 
not turn on. 
 

Only the individual Backup 
power outlet provides power 
to equipment. 

Press the Self-Test button to recover the other 
six outlets. 

The serial cable is not 
connected. 

Connect the serial cable to the UPS unit and 
an open serial port of your computer. You must 
use the cable that came with the unit. 

The serial cable is connected 
to the wrong port. 

Try another serial port of your computer 

The unit is not providing 
battery power. 

Shutdown your computer and turn the UPS off. 
Wait 10 seconds and turn the UPS on. This 
should reset the unit. 

SeeUPS2020 is 
inactive (all 
icons are gray). 

The serial cable is not the 
cable that was provided with 
the unit. 

You must use the cable included with the unit 
for the software. 

 
 

TROUBLESHOOTING 

Summary of Contents for Lineage LI3000

Page 1: ...User s Manual Lineage LI3000 UPS K01 1120005 00...

Page 2: ...E POWER REQUIREMENTS OF YOUR EQUIPMENT 4 TO ESTIMATE POWER REQUIREMENTS 5 HARDWARE INSTALLATION 5 BASIC OPERTAION 8 FRONT PANEL DESCRIPTION 8 REAR PANEL DESCRIPTION 9 TROUBLESHOOTING 12 TECHNICAL SPEC...

Page 3: ...remove the risk Voltage may still be present from the battery pack The battery pack quick connectors should be disconnected before performing maintenance or service work on the UPS When replacing the...

Page 4: ...ower supplied outlets does not exceed the UPS unit s rated capacity 3000VA 2200W for LI3000 If rated unit capacities are exceeded an overload condition may occur and cause the UPS unit to shut down or...

Page 5: ...eceipt However recharging the battery for at least four hours is recommended to insure that the batteries are fully charged Charge loss may occur during shipping and storage To recharge the battery si...

Page 6: ...indicator light will illuminate 7 Your UPS is equipped with an auto charge feature When the UPS is plugged into an AC outlet the battery will automatically recharge 8 To maintain optimal battery char...

Page 7: ...LI3000 Uninterruptible Power Supplies 7 Figure 1 Connecting LI3000 with Battery Pack...

Page 8: ...it returns to on line operation If the UPS fails the self test please recharge the battery for 4 hours and perform another self test If it fails after recharging the battery please replace the batter...

Page 9: ...the UPS outlets are providing clean power free of surges and spikes Battery Indicator This illuminates during utility failure indicating that the battery is supplying power to the battery power suppl...

Page 10: ...insures uninterrupted operation of connected equipment during a power failure NOTE When the UPS is overloaded the other six minor outlets will not provide power to equipments prior to the Individual B...

Page 11: ...shutdown User Control delay can be set in the SeeUPS2020 Plus software Recommended time is 5 minutes Once the Primary computer is shutdown the UPS will signal the Secondary computer and initiate the...

Page 12: ...seconds and then turn the UPS on The unit is not connected to an AC outlet The unit must be connected to a110 120V 50 60Hz outlet The battery is worn out Contact Legacy Power Conversion about replace...

Page 13: ...y Yes Physical Total of UPS Receptacles 7 Maximum Dimensions 2U Rack 2 Weight lbs 122 5 Battery Sealed Maintenance Free Lead Acid Battery 7AHx8 Typical Recharge Time 8 Hours Warning Diagnostics Indica...

Page 14: ...s providing battery power to the Battery backup outlets Off Off On Set Rapid Beeps Utility Failure The UPS is providing battery power Rapid beeps indicate the battery will run out of charge within a f...

Page 15: ...rings or other metal objects 2 Only use tools with insulated handles 3 Do not lay tools or metal parts on top of battery or any terminals 4 Wear rubber gloves and boots 5 Determine if the battery is i...

Page 16: ...f the Product and therefore entitled coverage under the Limited Warranty Registration is not required for Limited Warranty coverage but note if you do not complete a registration card you will be requ...

Page 17: ...Product if defective within a reasonable time Legacy will refund to you the full purchase price you paid for the Product purchase receipt showing price paid is required CONDITIONS TO THE LIMITED WARR...

Page 18: ...e States or Provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply to you DO NOT USE FOR HIGH RISK ACTIVITIES Legacy does not s...

Page 19: ...ase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced...

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