EM415S Digital Stepper Drive User Manual
Motion Control Products Ltd.
Tel.: (+44) 01202 599922
13. Warranty
TWELVE MONTH LIMITED WARRANTY
Motion Control Products Ltd warrants its products against defects in materials and workmanship for a period of 12 months
from the shipping/purchasing date. During the warranty period Motion Control Products, at their discretion, will repair or
replace products that are proved to be defective.
EXCLUSIONS
The above warranty shall not apply to defects resulting from: improper or inadequate handling by the customer; improper
or inadequate customer wiring; unauthorised modification or misuse; or operation beyond the electrical specifications of
the product and/or operation beyond environmental specifications for the product.
SHIPPING FAILED PRODUCT & OBTAINING WARRANTY SERVICE
If your product should fail during the warranty and you want to obtain warranty service, a RMA (returned material
authorisation number) request form must be filled in on our website
https://www.motioncontrolproducts.co.uk/returns/
before returning the product for service. Please include a written description of the problem along with contact name and
address. Customer shall prepay shipping charges returned to Motion Control Products for warranty service, and Motion
Control Products shall pay for return of products to the customer, providing the fault is not customer caused. Send the
failed product to your distributor for your area or to
Motion Control Products Limited
, 11-15 Francis Avenue, Bournemouth,
Dorset BH11 8NX, UK. Also enclose information regarding the circumstances prior to the product failure. For full terms and
conditions of Warranty and Returns Policy, please refer to our website
https://www.motioncontrolproducts.co.uk/returns/
WARRANTY LIMITATIONS
Motion Control Products makes no other warranty, either expressed or implied, with respect to the product. Motion
Control Products specifically disclaims the
implied warranties for a particular purpose. Some jurisdictions do not allow
limitations on how long the implied warranty lasts, so the above limitation or exclusion may not apply to you. However, any
implied warranty is limited to the 12-month duration of this written warranty.
Copyright © 2019 Motion Control Products Ltd. All rights reserved.
All data subject to change without notice in advance [V2019-08]
