Scenario
Cause
Solution
LED changes
color from idle
to active when
pressing the
Push to Open
actuator
DIP Switch Configuration
DIP Switch #1 in the Enable bank of dip switches needs to be set to
"OFF". If it's turned "ON", this will happen.
Incorrect wiring
The Push to Open actuator is incorreclty wired to the "Push to Lock"
terminals in the Power Supply Cabinet. The actuator should be wired
per the instructions.
DPS switch
Scenario
Cause
Solution
DPS switch not
closing contact
Wiring issue
Verify wiring is correct to Power Supply/Relay Cabinet and DPS wires
fully connected.
Incorrect mounting
Mounting gap should be no more than 3/4” between each half of the
DPS.
Do not leave problems unresolved. If a satisfactory solution cannot be achieved after troubleshooting a problem,
please contact Allegion at 1-877-671-7011. If you must wait for the following work day to call Allegion, leave the door
inoperable until satisfactory repairs can be made. Never sacrifice the safe operation of the automatic door or gate for
an incomplete solution.
For more information, visit www.allegion.com.
