32
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Mower fails to start.
Key not installed.
Battery not attached or not
attached securely.
No power or power is too low.
Defective switch.
Jammed blade.
Battery depleted.
Check the key installation.
Check connection of battery to mower.
Charge the battery.
Replace the switch (call the toll free
helpline, at 866-384-8432).
Stop mower and remove battery; check
for grass and debris under the deck,
clean to make blade free to move.
Replace the battery (call the toll free
helpline, at 866-384-8432).
Mower cuts
unevenly.
Rough or uneven lawn.
Cutting height not set properly.
Dull blade.
Check the mowing area.
Set the mower at a higher position
Sharpen or replace the blade.
Mower does not
mulch properly
Wet grass clippings sticking to
the underside of the deck.
Wait until the grass dries before mowing.
Mower is hard to
push
Missing mulching plug.
Install the mulching plug.
High grass and low cutting height.
Rear of mower housing and blade
dragging in heavy grass.
Raise the cutting height.
Mower vibrates
overly and makes
excessive noise.
Cutting blade not assembled
securely.
Unbalanced blade.
Bent motor shaft.
Tighten the blade bolts.
Sharpen and balance the blade following
the manual (see page 26).
Or replace the blade.
Stop mower and remove battery. Have
the mower inspected and repaired by
an authorized service center before
restarting.
