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Problems and solutions
Before calling the Laurastar Customer Service department, please check the following points :
Return to the Customer Service department
Switch off the appliance and disconnect the plug. Locate your purchase contract, invoice or receipt.
Telephone the Customer Service department and follow the instructions given.
Technical characteristics
Patent pending
Technical information
CE
Total output
2 000-2 200 W
Steam pressure
350 KPa (3,5 bar)
Reservoir capacity
~ 1.1 l.
Electricity supply
220-240 VAC, 50 / 60 Hz
Weight of iron
~ 1 kg
Appliance weight
~5.3- 5.5 kg
Dimensions (H x L x B)
~45.5 x 27.5 x 27.5 cm
IRON
Symptom
Likely cause
Remedy
The soleplate drips.
•
The iron is not ready.
•
The appliance has not been drained
recently.
•
The reservoir has been rinsed with a
product other than water.
•
Wait until the white indicator light on
the On/Off switch (7) stops flashing.
•
Drain the appliance.
•
Call the Customer Service
department.
The iron does not heat up.
•
The plug (15) is disconnected.
•
The On/Off switch (7) is off.
•
Connect the plug.
•
Switch on the appliance.
ST
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Symptom
Likely cause
Remedy
Makes a buzzing noise when steam is
emitted from the iron.
Generator vibration (1).
This noise is normal for a new
appliance, it will disappear in the
course of use.
Makes a crackling noise when the
appliance is switched on.
The appliance has been set to heat up. This noise is normal when the
appliance is heating up.
The white indicator light flashes
during ironing.
The water has been reheated.
The appliance is working normally.
The iron no longer emits steam. The
pressure has fallen.
•
The reservoir (4) is empty.
•
The appliance is switched off.
•
The plug (15) is disconnected.
•
Fill the reservoir with water – page 4.
•
Press the appliance’s On/Off switch
(7).
•
Connect the plug.
The light remains red when the
reservoir is full.
The reservoir has not been correctly
replaced.
Remove the reservoir and replace it
correctly in the base, with the cover
open.
EN
