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Lantronix
SESPM1040-541-LT-xx Install Guide
33772 Rev. F
Page
49
of
64
NFC Troubleshooting
Check if you have NFC. Not all phones and tablets have NFC. Check your phone’s Settings menu:
1.
On your
device, tap on Settings.
2.
Tap More.
3.
Scroll down and you should see NFC and Android Beam options.
If your device has NFC, check that the chip and Android Beam are activated so that you can use NFC:
1.
Go to Settings > More.
2.
Tap on the NFC switch to activate it. The Android Beam function will also automatically turn on.
3.
If the Android Beam does not automatically turn on, just tap it and select Yes to turn it on.
Bluetooth Troubleshooting
Note
: Use the Switch Manager Mobile App for Bluetooth pairing; do not use the Android Bluetooth pairing
function. If your Bluetooth accessory won’t pair or connect to your Android device:
1.
On your
device, go to Settings > Bluetooth and make sure that Bluetooth is on. If you can’t turn on
Bluetooth or you see a spinning gear, restart your Android device.
2.
Make sure that your Bluetooth accessory and Android device are close to each other.
3.
Turn your Bluetooth accessory off and back on again.
4.
Make sure that your Bluetooth accessory is on and fully charged or connected to power. If your accessory
uses batteries, see if they need to be replaced. If you still can’t pair or connect your Bluetooth accessory:
5.
When using the BLE feature on the Switch Manager App: If your configured switch does not appear in the in
the list of Pairing Devices, select Retry Scan. Once paired, the switch configuration should remain highlighted
in green until you Disconnect. If you lose pairing, try closing out of the Switch Manager App, go back into the
app and pair again.
6.
Contact Tech Support if you still have any of these issues:
•
You can’t turn on Bluetooth or the setting is grayed out.
•
You can’t connect any Bluetooth accessories with your device.
•
The accessory manufacturer confirmed that your accessory is working correctly.
SESPM Series Firmware Download
Firmware for the SESPM Series is dependent on the serial number of your switch. To obtain the correct version
of the firmware for your switch go to
https://www.lantronix.com/sespm-series-firmware-download-request/