Lantronix M/GE-ISW 01 Series, User Manual, Page: 19 / 22

Lantronix
M/GE-ISW-xx-01 User Guide
33627 Rev. D http://www.lantronix.com/ Page 19 of 20
The information in this manual is subject to change. For the most up-to-date information, view the online
user guide .
Troubleshooting
If the media converter fails, isolate and correct the fault by determining the answers to the following
questions and then taking the indicated action:
1 . Is the PWR (power on) LED lit?
NO
• Is the pig tail cable properly connected to the media converter? See Connecting Power page 10 .
• Is the barrel connector properly connected to the main power source?
• Is the main power source properly connected to the appropriate power?
• Contact Tech Support.
YES
• Proceed to step 2.
2 . Is the RX (copper link) LED lit?
NO
• Check the twisted-pair copper cables for proper connection. See
Connect the Twisted-Pair
Copper Cable on page 9 .
• Contact Tech Support.
YES
• Proceed to step 3.
3
. Is the LKF (fiber link) LED lit?
NO
• Check the fiber cables for proper connection. See Connect Fiber Cables on page 9 .
• Verify that the fiber cables on the media converter are properly connected to the ports on the
other device.
• Verify the correct SFP is used, reseat the SFP if applicable.
• Contact Tech Support.
YES
• Proceed to step 4.
4 . Is the TX (copper receive) LED flashing?
NO
• If there is activity on the copper port, disconnect and reconnect the copper cable to reinitialize.
• Restart the workstation to restart the initialization process.
• Contact Tech Support.
YES
• Contact Tech Support.