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Lantronix EPS4-100, Installation Manual

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Lantronix EPS4-100 Installation Manual Download Page 46

NetWare Configuration

5 - 6

5.4 NetWare Host Troubleshooting

Table 5-1:  

NetWare Host Troubleshooting (Bindery Mode)

Area to Check

Explanation

The server and queue names in 
PCONSOLE match the print server name 
and its service name?

Use PCONSOLE to check.

The Server’s NetWare access table 

Use the 

Show Protocols NetWare Access

 command. 

Scanning too many file servers can cause a delay between 
jobs.Configure the access list to only scan for jobs on the file 
servers of interest. 

Table 5-2:  

NetWare Host Troubleshooting (NDS)

Area to Check

Explanation

The Server’s NetWare access table

Use the 

Show Protocols NetWare Access

 command. By 

default, only local file servers are scanned for queues.

The login password on the Server and 
the queue password on the file server

The passwords must match or the Server will not be able to log 
into the file servers to scan for jobs.

Summary of Contents for EPS4-100

Page 1: ...Print Server Installation Guide For EPS2 100 and EPS4 100 Fast Ethernet Print Servers Part Number 900 190 Rev C 1 08...

Page 2: ...in the United States of America Ethernet is a trademark of XEROX Corporation UNIX is a registered trademark of The Open Group Windows 95 Windows 98 Windows 2000 and Windows NT are trademarks of Micro...

Page 3: ...Getting Started 4 TCP IP Configuration 5 NetWare Configuration 6 LAT Configuration 7 AppleTalk Configuration 8 LAN Manager DLC Configuration A Contact Information B Troubleshooting C Pinouts D Updati...

Page 4: ...Declaration of Conformity Index...

Page 5: ...erating systems The EPS2 100 and EPS4 100 support the AppleTalk EtherTalk LAN Manager Local Area Transport LAT IPX NetWare and TCP IP protocols Both servers queue multiple pending jobs and service tho...

Page 6: ...y install the Server Chapter 3 Getting Started explains the minimum configuration needed to operate the Server Chapters 4 through 8 cover protocol specific setup needed to install print queues and oth...

Page 7: ...t Description The front panel of the EPS has two RJ45 ports and either two DB25 ports EPS2 100 or 4 DB25 ports EPS4 100 The back panel of the EPS has one 10 100BASE T port a Test Reset button and a po...

Page 8: ...Installation 2 2 The EPS has 7 LEDs on the top panel Figure 2 2 EPS LED Location LED functionality is explained in Table 2 1 LEDs...

Page 9: ...activity OK Lights green blinks occasionally to indicate the unit is functioning properly GOOD LINK Lights solid green to indicate a working Ethernet connection either 10BASE T or 100BASE T 10 100 Li...

Page 10: ...Installation 2 4 2 2 Installation The following diagram shows a properly installed EPS To install the server complete the following steps in order Refer to the numbers in the figure for help...

Page 11: ...ly 5 Allow 45 seconds for the unit to fully boot The OK LED should be lit to show the unit is functioning properly If you have connected a 10BASE T cable to the Server the Link LED should be solid gre...

Page 12: ......

Page 13: ...are two important passwords on the EPS the privileged password and the login password Changing any server service or port setting requires privi leged user status The default privileged password is sy...

Page 14: ...igura tion purposes See Setting the IP Address on page 4 2 for instructions EZWebCon requires a Java Virtual Machine JVM on the client Lantronix provides JVM installers for Solaris and 32 bit Windows...

Page 15: ...n be configured to prompt for a password with the Define Server Incoming Password Enabled command 3 3 Services With few exceptions a service must be created before print queues can be configured on th...

Page 16: ...abled by default on all services provided by the Server because many network managers object to the frequent LAT service announcements AppleTalk is disabled on parallel port services because AppleTalk...

Page 17: ...r needs an IP address before you can use EZWebCon See page 4 2 for instructions The EPS provides two major methods of printing via TCP IP Berkeley remote LPR and RTEL host software Neither Windows for...

Page 18: ...s before you can log into it using EZWebCon To assign the IP address from EZWebCon 1 Start EZWebCon Instructions for installing running and using EZWebCon can be found on the distribution CD ROM 2 Cli...

Page 19: ...has no IP address it will set its address from the first directed IP packet it receives NOTE The ARP ping method only works during the first two minutes of EPS operation After two minutes an alternat...

Page 20: ...re is at least one entry in the ARP table use the following commands to ARP the IP address to the EPS and make the EPS acknowledge the IP assignment NOTE There should be replies from the IP address if...

Page 21: ...will have to be told the EPS s IP address This is typically configured in the unix file etc hosts or via a nameserver Refer to the host s documentation for additional information telnet 192 0 1 228 Tr...

Page 22: ...configuring the DHCP BOOTP or RARP server see your host documentation 4 1 4 Using the Command Line Interface 1 Connect to the serial port Port 1 using a terminal emulation program The serial settings...

Page 23: ...If it is necessary to have the banner page at the beginning of the printout install and use the RTEL soft ware If banners are not needed they can be disabled 2 The EPS cannot print multiple copies of...

Page 24: ...lation assumes that TCP IP Simple TCP IP and Microsoft TCP IP printing have been installed on the Windows NT host 1 In the Control Panel double click the Printers icon 2 Double click the Add Printer i...

Page 25: ...TCP IP Configuration 4 9 4 Select the Add Port button and click Next...

Page 26: ...Port is not an option refer to your Windows NT documentation for instructions on installing the Microsoft TCP IP Printing service 6 Enter the name or IP address of your EPS on the first line and ente...

Page 27: ...TCP IP Configuration 4 11 7 Select the manufacturer and printer type...

Page 28: ...TCP IP Configuration 4 12 8 Enter the queue name...

Page 29: ...TCP IP Configuration 4 13 9 If applicable choose Shared and select the type of operating system that the printer will be working with First confirm that the print queue is working...

Page 30: ...TCP IP Configuration 4 14 10 Test the printer...

Page 31: ...e are slight variations in LPR configuration for AIX HP and SCO hosts as will be explained in the following sections 1 Install a print queue on your host by adding the EPS name and IP address to the e...

Page 32: ...ired use the mx option to allow unlimited size files to be printed and the sh option to prevent header pages from being generated See the host s documentation or man pages for more information on the...

Page 33: ...first field The message The lpd subsystem has been started will appear Click Done To add a print queue 1 From the main window choose Print Spooling 2 Choose Manage Print Server and Manage Print Queue...

Page 34: ...te server and A description of the printer on the remote server A dialog box will appear with the message Added print queue eps_prt NOTE If you are unable to use SMIT see the Print Server Reference Ma...

Page 35: ...print queue 1 At the HP prompt type sam 2 From the main application window choose Printers and Plotters 3 Choose Printers Plotters from the Printers and Plotters window 4 In the pull down menu select...

Page 36: ...e Berkeley remote printing files and exe cutable programs NOTE The mkdev rlp command should only be issued once or serious problems will occur If this happens contact SCO technical support You can pri...

Page 37: ...nter or a local printer r l r Please enter the name of the remote host that backupprinter is attached to EPS_xxxxxx The backupprinter is connected to host EPS_xxxxxx Is this correct y n y Would you li...

Page 38: ...software configuring the connections to the EPS you can use normal UNIX print commands and queue utilities such as lpc and lpstat NOTE RTEL binaries are provided for many systems Source code is also...

Page 39: ...rea to Check Explanation The Server IP address and name are entered in the host file Telnet to the Server using the name in the host file and verify that the Server name is resolvable and that the Ser...

Page 40: ......

Page 41: ...ction on page 4 2 for instructions This chapter explains creating NDS print queues with NetWare Administrator and with the PCONSOLE Quick Setup option To create NDS print queues you must be running Ne...

Page 42: ...antronix com You will receive a blank registration form that can be completed and returned to Lantronix If you don t have Internet access contact a Lantronix Technical Support representa tive for assi...

Page 43: ...le server is not in the access list add it 6 Reboot the EPS 5 2 Creating Print Queues Using NetWare Administrator Quick Setup The NetWare Administrator management utility allows you to manage network...

Page 44: ...Menu Bar select Tools Print Services Quick Setup 4 In the Print Server Name field enter the name of your Lantronix server viewable by entering the Show Server command at the Local prompt 5 In the Prin...

Page 45: ...configure the print queue The print server name is the name of your EPS EPS_xxxxxx The new printer name is the service name for example EPS_xxxxxx_Text The new print queue can be any name The print q...

Page 46: ...Scanning too many file servers can cause a delay between jobs Configure the access list to only scan for jobs on the file servers of interest Table 5 2 NetWare Host Troubleshooting NDS Area to Check...

Page 47: ...context that you have configured a failure code and an NDS error code for each server DSTree is the directory service tree on which the print server is located DSContext is the context where the prin...

Page 48: ...has associated printers and that the printers have associated queues 0xfffffd69 DS Database is locked An administrator is probably updating the database Wait a few minutes and issue the Set Protocol N...

Page 49: ...print server and the printer names match the service names on the print server 5 No printer queue found Ensure that the printers have associated queues 6 Login failed Ensure there is a print server ob...

Page 50: ......

Page 51: ...n page 4 2 for instructions NOTE To use LAT you must obtain a LAT license from your dealer or Lantronix and use the Set Define Protocol LAT License command on your EPS LAT print queues can be created...

Page 52: ...T STARTUP COM file so the required LAT devices will be recreated after each host reboot NOTE LAT terminal device characteristics may have to be changed to correctly print certain files See your VMS do...

Page 53: ...not translated into text error messages If a LAT job fails and appears in the queue with an eight digit hex result code the code can be translated by issuing the following commands PRINT QUEUE queue_n...

Page 54: ...ting LAT Configurations Using a Port Area to check Explanation The specified node name matches the Server s node name Use the Show Server command The specified port name matches the port s name Use th...

Page 55: ...o EtherTalk router to use the EPS 7 1 Bitronics The EPS advertises its printer as a LaserWriter Therefore printing from a Macintosh is only possible with a PostScript printer and bi directional commun...

Page 56: ...close the Chooser window and print a test page of text to the Macintosh service 7 3 AppleTalk Zones If there is a router on the network the EPS will appear in the default zone specified by the router...

Page 57: ...ng Area to Check Explanation The printer is available to be selected in the Chooser Make sure the printer is in the right zone Bidirectional communication Lock the printer in PostScript mode and issue...

Page 58: ......

Page 59: ...ion on page 4 2 for instructions NOTE Printing using an LPD client is the preferred method for sending print jobs to the EPS To print using the TCP IP protocol see the Using the Command Line Interface...

Page 60: ...wlett Packard port is not one of the available options you must install DLC printing from your Windows NT system disks DLC is not installed by default 6 Enter the Server s hardware address It is print...

Page 61: ...re downloads FAQs and the most up to date documentation are available at www lantronix com support Technical Support Europe Middle East Africa Phone 33 1 39 30 41 72 Email eu_techsupp lantronix com or...

Page 62: ...lem Debug report stack dump if applicable Status of the unit when the problem occurred please try to include information on user and network activity at the time of the problem A 2 Sales Offices For a...

Page 63: ...and its color then contact your dealer or Lantronix Technical Support The Server boots but does not try to load the Flash ROM code Press the Test button A brief description of the problem will be queu...

Page 64: ...service is available and to verify that the appropriate protocols are enabled on the service The IP address The IP address must be unique on the network Many prob lems will occur when there are dupli...

Page 65: ...e Server must be in this file for the host to answer a BOOTP or TFTP request The download file is in the correct directory and is world readable The download file must be in the correct directory and...

Page 66: ...nter an IP address DHCP is automatically disabled Make sure the DHCP server is opera tional Check to see that the DHCP server is on and is functioning correctly Did the Server get its IP address from...

Page 67: ...ss must be in this file for the host to answer a RARP request The Server s name and IP address in the etc hosts file The Server s name and IP address must be in this file for the host to answer a RARP...

Page 68: ...apable of bidirectional communication use the Test Service EPS_xxxxxx_PS PostScript Count 5 command This will transfer data both to and from the printer Autoselection must be dis abled and the printer...

Page 69: ...If your application does not have this provision ask the application vendor for an upgrade version or patch that will add the hex postscript function Port Counters If PostScript jobs appear to print...

Page 70: ......

Page 71: ...Compliant cables can easily be identified by the permanent label IEEE Std 1284 1994 compliant on the cable itself NOTE Non compliant cables have the same type of connectors but different electrical ch...

Page 72: ...ng an RJ45 port to a DTE device such as a terminal that has a DB25 connector you will need to use an RJ45 DTE DB25 adapter To connect an RJ45 port to a DB25 connector on a DCE device you will need an...

Page 73: ...ure J 2 represent the direction of the signal The pinouts assume that the 8 conductor cable connecting the Server and the adapter block is a swapped cable Both the transmit and receive ground signals...

Page 74: ...end of the wire that does NOT extend through the connector and insert both wires into the connector Make sure that the wire that does not extend through the connector is in as far as possible to ensu...

Page 75: ...Pinouts J 5 J 2 2 RJ45 to DB9 Figure J 4 RJ45 DTE DB9 Adapter...

Page 76: ...e 8 conductor cable connecting the Server and the adapter block is a swapped cable Both the transmit and receive ground signals on the Server connector are wired to the signal ground on a DB9 adapter...

Page 77: ...st version of EPS SYS can be downloaded from the Lantronix Web site The following instructions will lead you through the web site to the software file 1 On the home page http www lantronix com click o...

Page 78: ...ary option must be used to transfer the files All released files are in the pub directory Always download the README file in the pub directory before downloading anything else it contains a directory...

Page 79: ...word is server 230 Welcome to the Lantronix FTP Server 230 230 IMPORTANT Please get the README file before proceeding 230 IMPORTANT Set BINARY mode before transferring executables 220 230 Direct quest...

Page 80: ...not echoed Last login Mon Jun 5 13 21 13 from company com SunOS Release 4 1 3_U1 NEXUS 2 Fri Dec 2 10 08 39 PST 1997 Welcome to the Lantronix BBS Type h for help userid new for new user new Welcome n...

Page 81: ...ed in a file called EPS SYS The name should not be changed The download file should be world readable on the host There is a sixteen character length limit for the path name There is a twelve characte...

Page 82: ...rver before starting the download attempts The Server will then try TFTP NetWare and MOP booting in that order provided that it has enough information to try each download method Downloading and rewri...

Page 83: ...ownloads the new software it will send DHCP BOOTP and or RARP queries BOOTP and RARP queries are enabled by default Next the Server will attempt to download the EPS SYS file using TFTP Trivial File Tr...

Page 84: ...for instructions on how to configure the EPS SYS file in the directory If BOOTP cannot be used to configure the Server s IP parameters configure them by hand using the following commands listed below...

Page 85: ...Commands chapter of the Print Server Reference Manual on CD ROM K 4 4 MOP Copy the EPS SYS file to the MOM LOAD directory The EPS SYS filename is the only parameter that the Server needs to reload vi...

Page 86: ...ry Since the Server cannot actually log into the file server it has very limited access to the server directories TFTP Check the file and directory permissions Ensure the loadhost name and address are...

Page 87: ...st have the service characteristic enabled Ensure that the MOM LOAD search path includes the directory contain ing the EPS SYS file Ensure that the files were transferred in Binary mode Table K 1 Flas...

Page 88: ...Updating Software K 12...

Page 89: ...ower Supply Cord Voltage 95 250 Volts AC 3 wire single phase autoranging Frequency 47 63 Hz Operating Current 0 8 Amp maximum Power 25 Watts Cord type 3 conductors 1 0 mm 2 minimum conductor size appr...

Page 90: ...vices large windows or doors that open to the outside L 3 Altitude Limitations If operating the Server above 2 4 km 8000 ft decrease the operating temperature rating by 1 F for each 1000 ft Operating...

Page 91: ...Specifications L 3 L 4 Relative Humidity Limitations Operating 10 to 90 noncondensing 40 to 60 recommended Storage 10 to 90 noncondensing...

Page 92: ...Specifications L 4...

Page 93: ...eneral Port and Protocol sections Within each section commands are listed alphabetically Commands may require privileged user status Enter Set Privileged then enter the privileged password when prompt...

Page 94: ...DEFINE SERVER GATEWAY ipaddress Specifies the host to be used as a TCP IP gateway to forward packets between networks Enter an IP address DEFINE SERVER INCOMING option BOTH Enables incoming LAT and Te...

Page 95: ...s a new name for the Server Names are restricted in length generally a name of 11 or fewer characters is permissible DEFINE SERVER NETWARE LOADHOST server Specifies the NetWare host from which the Ser...

Page 96: ...ask Specifies the subnet mask to be used for the Server The ipmask must be in n n n n format HELP option nothing Displays a list of top level general Help topics keyword Displays information about the...

Page 97: ...EN DIS Toggles whether the named service can be used to ser vice networks running the specified protocol RTEL applies to TCP IP networks LANMAN EN DIS LAT EN DIS NETWARE EN DIS RTEL EN DIS Table M 1...

Page 98: ...to send an end of job string to the attached device after every job Enter an end string or the word none FORMFEED EN DIS When Enabled causes the Server to append a form feed to the end of LPR print j...

Page 99: ...none INITIALIZE option DELAY num Schedules a reboot after num minutes Enter a value from 0 to 120 CANCEL Cancels an impending initialization FACTORY Reboots the server to its factory default settings...

Page 100: ...ERVER nothing Displays Server information once Show or continu ally every three seconds Monitor COUNTERS Displays characteristics related to the various counters kept by the Server SHOW MONITOR SERVIC...

Page 101: ...LOCAL The port can initiate connection requests and local logins are permitted NONE The port is unusable REMOTE The port can receive host initiated connection requests DEFINE PORT nn BITRONICS EN DIS...

Page 102: ...settings XON Specifies XON XOFF software flow control DEFINE PORT nn NAME newname Enter a name of up to 16 alphanumeric characters for the specified port DEFINE PORT nn PARITY option parity Enter eve...

Page 103: ...tinually every three seconds Monitor Counters and Status keywords can be added TEST PORT nn option COUNT rows WIDTH cols Sends an ASCII data stream to the port for the specified number of rows and or...

Page 104: ...onnections to the specified IP address from the specified ports and connections from the IP address to the specified ports If no port nn is specified the command applies to all physical and virtual po...

Page 105: ...DDRESS ipaddress page M 3 LOADHOST ipaddr Same as DEFINE SERVER LOADHOST ipaddress page M 3 NAMESERVER ipaddr Specifies the IP address of the host that will resolve text host names into their numeric...

Page 106: ...string obtained from your dealer or Lantronix DSTREE string Configures the NetWare Directory Services tree in which the Server is located For more information about NDS trees see your NDS documentatio...

Page 107: ...from the IP security table that are related to the specified IP address PURGE PROTO NETWARE ACCESS option ALL Removes all entries from the NetWare access list server Removes entries from the NetWare a...

Page 108: ...Frequently used Commands M 16...

Page 109: ...Warranty Statement For details on the Lantronix warranty replacement policy go to our web site at http www lantronix com support warranty index html...

Page 110: ...Electro Static Discharge Test IEC 6100 4 3 1996 Radiated Immunity Field Test IEC 6100 4 4 1995 Electrical Fast Transient Test IEC 6100 4 5 1995 Power Supply Surge Test IEC 6100 4 6 1996 Conducted Immu...

Page 111: ...5 8 C Centronics 7 1 Chooser Macintosh 7 2 Command line interface 4 2 Console port 2 5 D DB25 2 1 Default service 3 3 DHCP 4 6 B 4 E EtherTalk 1 1 EZWebCon 2 5 3 2 4 2 F Flash ROM updates Troubleshoo...

Page 112: ...1 5 1 5 6 Access list 5 3 Bindery 5 1 NDS 5 1 Reloading software D 7 P Passwords 3 1 PCONSOLE 5 1 5 5 Ping 4 2 4 3 PostScript 7 1 Power connector 2 5 Print queue 3 3 4 7 4 17 4 20 5 5 6 2 8 2 Printca...

Page 113: ...ileges 4 3 Supplying power 2 5 System Administration Mgr SAM 4 19 System Mgmt Interface Tool SMIT 4 16 T TCP IP 1 1 4 1 4 23 8 1 Reloading software D 7 Telnet 3 3 Test 2 5 Troubleshooting 5 6 6 3 7 3...

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