Every Six Months
1. Remove the external drain hose from the back of the unit.
2. Slowly pour sanitizing solution down the tube. It is not
necessary to rinse the drain hose
.
TROUBLESHOOTING
TROUBLE
CAUSE
REMEDY
Machine won’t run.
•
Power Cord not plugged in.
•
Switch on back of unit is not ON.
•
Circuit breaker button in rear has been
tripped.
•
Check the power cord to be sure it is
plugged into a live, grounded circuit.
•
Check that the switch on the back of the
unit is on.
•
Press the breaker button back in to reset
it. (This unit utilizes a 13 AMP circuit
breaker).
Blender stopped working.
•
Circuit breaker button in rear has been
tripped.
•
Press the breaker button back in to reset
it. (This unit utilizes a 13 AMP circuit
breaker).
Ice stopped dispensing or ice
auger not turning.
•
No ice in the hopper.
•
Obstructions present in the ice hopper or
ice chute.
•
Ice hopper lid not properly closed.
•
Ensure there is ice in the hopper, if not
refill hopper.
•
Check for obstuctions (foriegn objects) and
blockage in the ice hopper and its chute
and remove
•
Replace the ice hopper lid or make sure it
is firmly in place to activate the lid sensor
switch.
Ice dispenses when not in use. •
Timed “ice buster” being activated.
•
If the machine dispenses ice by itself for
about two seconds every hour or so, this
is caused by our timed “ice buster” being
automatically activated. Your machine
is programmed to activate the ice auger
every 30 minutes and dispense ice for six
(6) seconds when the unit is on, but not in
use.
Drinks too runny.
•
No ice in the hopper.
•
Ice hopper lid not properly closed.
•
Ensure there is ice in the hopper, if not
refill hopper.
•
Replace the ice hopper lid or make sure it
is firmly in place to activate the lid sensor
switch.
Drinks too thick or cavitation in
blender.
•
Product bags are empty.
•
Water supply is OFF or blocked.
•
Water, product, and ice amounts are not
programmed correctly.
•
Cavitation is caused when the liquid and
ice mixture in the blender jar is too thick
and an air pocket is created around the
spinning blender blade.
•
Ensure product bags are not empty and if
so then replenish accordingly.
•
Ensure water supply is ON if not then
switch on. If water line is blocked then
clear obstruction.
•
See Section 4 above to reprogram your
ingredients correctly.
•
Be sure to put in enough products to
produce a good flavor then adjust the
•
water to ice ratio until the blender does not
cavitate when you make your drink.
16
