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PAGE 30

Problem

Possible Cause

Solution

14. Error -106 = MAV/ SEPS/ NHBP/ AUX MAV 

valve motor ran too long and unable to find the 

proper park position

Motorized Alternating Valve = MAV

Separate Source = SEPS

No Hard Water Bypass = NHBP

Auxiliary MAV = AUX MAV

a. Control valve programmed for ALT A or 

B, nHbP, SEPS, or AUX MAV with out 

having a MAV or NHBP valve attached to 

operate that function

a. Press 

NEXT

 and 

REGEN

 buttons for 

3 seconds to resynchronize software 

with piston position or disconnect 

power supply from PC Board for 5 

seconds and then reconnect. Then re-

program valve to proper setting

b. MAV/ NHBP motor wire not connected to 

PC Board

b. Connect MAV/ NHBP motor to PC 

Board two pin connection labeled 

MAV MTR. Press 

NEXT

 and 

REGEN

 buttons for 3 seconds to 

resynchronize software with piston 

position or disconnect power supply 

from PC Board for 5 seconds and then 

reconnect.

c. MAV/ NHBP motor not fully engaged with 

reduction gears

c. Properly insert motor into casing, do 

not force into casing. Press 

NEXT

 

and 

REGEN

 buttons for 3 seconds 

to resynchronize software with piston 

position or disconnect power supply 

from PC Board for 5 seconds and then 

reconnect.

d. Foreign matter built up on piston and 

stack assemblies creating friction and 

drag enough to time out motor

d. Replace piston and stack assemblies. 

Press 

NEXT

 and 

REGEN

 buttons for 

3 seconds to resynchronize software 

with piston position or disconnect 

power supply from PC Board for 5 

seconds and then reconnect.

15. Error – 107 = MAV/ SEPS/ NHBP/ AUX 

MAV valve motor ran too short (stalled) while 

looking for proper park position

Motorized Alternating Valve = MAV

Separate Source = SEPS

No Hard Water Bypass = NHBP

Auxiliary MAV = AUX MAV

a. Foreign material is lodged in MAV/ NHBP 

valve

a. Open up MAV/ NHBP valve and check 

piston and seal/ stack assembly for 

foreign material. Press 

NEXT

 and 

REGEN

 buttons for 3 seconds to 

resynchronize software with piston 

position or disconnect power supply 

from PC Board for 5 seconds and then 

reconnect.

b. Mechanical binding

b. Check piston and seal/ stack assembly, 

check reduction gears, drive gear 

interface, and check MAV/ NHBP 

black drive pinion on motor for being 

jammed into motor body. Press 

NEXT

 

and 

REGEN

 buttons for 3 seconds 

to resynchronize software with piston 

position or disconnect power supply 

from PC Board for 5 seconds and then 

reconnect. 

Summary of Contents for X FACTOR LX15 Series

Page 1: ... and future inspection purposes please file this booklet with your important documents In the event that you need assistance for servicing your water softener please first contact the professional contractor who installed the system ELECTRONIC WATER SOFTENER WITH THE X FACTOR CONTROL VALVE COMMERCIAL SERIES LX15 LX2 LX2QC INSTALLATION OPERATING AND SERVICE MANUAL ...

Page 2: ...RESS TABLE OF CONTENTS Job Specifications 2 Inspection Mineral Loading and Assembly 3 Pre Installation Review 4 General Installation and Service Warnings 4 Bypass Valve Operation 5 Installation Instructions Diagrams 6 9 Placing Filter into Service 10 General Operation 10 Set Time of Day 11 Adjust Days Between Backwash or Time of Backwash 11 12 Low Battery 12 Contact Screen Programming 12 Specifica...

Page 3: ...al tank openings for stability when pouring gravel and mineral The neck of the funnel allows air to escape the mineral tank while gravel and mineral are poured in 5 Load the gravel support bed first followed by the mineral While filling be careful to keep the riser pipe centered as best you can Filling slowly with a small scoop to pour the mineral into the funnel using water SPARINGLY to speed flo...

Page 4: ...o the drain line flow control fitting Install grounding strap on metal pipes This water filter is not to be used for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after treatment GENERAL INSTALLATION AND SERVICE WARNINGS PRE INSTALLATION REVIEW This water filter is not to be used for treating water that is microbiologically unsafe or ...

Page 5: ...w docu track c o m BYPASS VALVE Normal Operation Water flows through the control valve during service and also allows the control valve to isolate the media bed during the regeneration cycle Bypass Operation The control valve is isolated from the water pressure contained in the plumbing system Untreated water is supplied to the plumbing system Diagnostic Operation Water pressure is allowed to the ...

Page 6: ...t and thread the water meter cord through the hole in the back plate Reinstall the drive bracket Weave the cord through the hooks on the right hand side of the drive bracket and connect the end to the three prong connector labeled METER on the printed circuit board Replace the cover 3 A jumper ground wire should be installed between the inlet and outlet pipe whenever the metallic continuity of a w...

Page 7: ...let 2 Threads Drain Port 1 1 2 NPT Units Are Shipped Without A DLFC Installed Injector Regenerant Line TOT C L 3 50 3 50 9 02 7 85 Drain Port 1 1 2 NPT Drain Flow Control Series LX2 LXCV2 Control Valve Specific model overall dimensions are available Consult factory Specific model overall dimensions are available Consult factory Note Series LX2QC uses LXCV2QC Quick Connect control valve not shown D...

Page 8: ...LOSE TO A DRAIN AVOID OVERHEAD DRAIN LINES IF POSSIBLE READ INSTALLATION INSTRUCTIONS SINGLE ONE WATER FILTER WITH OPTIONAL METER BACKWASH INITIATION CHOICES METER IMMEDIATE METER DELAYED METER DELAYED IMMEDIATE WITH OPTIONAL METER ONLY DAYS OVERRIDE 1 28 AUXILIARY INPUT SEE CUSTOM PROGRAMMING AND APPLICATION MANUAL READ INSTALLATION INSTRUCTIONS REGARDING METER CONNECTION FLEXIBLE CONNECTORS ARE ...

Page 9: ...GNIZE THE NHBP CONNECTION OTHERWISE ERROR CODE 106 WILL DISPLAY IF PROGRAMMING IS NECESSARY REFER TO CUSTOM PROGRAMMING AND APPLICATION MANUAL ALT A ALT B A PORT B PORT C PORT MAV MAV MOTOR CABLE 3 WIRE INTER CONNECT CABLE METER CABLE TWIN ALTERNATOR SYSTEMS ARE FACTORY PRE PROGRAMMED AND LABELED MAKE SURE ALL CABLES ARE CONNECTED TO PROPER PC BOARD CONNECTIONS BEFORE PLUGGING IN CONTROL VALVES MA...

Page 10: ...NERAL OPERATION User Displays When the system is in normal service mode one of up to five available User Displays will be shown Pressing NEXT will alternate between the following displays Current time of day Treated water flow rate if optional meter is used Service contact name and phone number if entered Remaining Capacity of treated water available if optional meter is used Remaining days to bac...

Page 11: ...nd simultaneously for 3 seconds to access Installer Display Settings STEP 2 Day Override Set the maximum number of days between backwashes If value set to OFF backwash initiation is based solely on volume used If value is set as a number allowable range from 1 to 28 a backwash initiation will be called for on that day even if sufficient volume of water were not used to call for a backwash Set Day ...

Page 12: ... of the alphabet numbers ampersand or a space in the banner text Press NEXT to forward to the next character or to exit the Installer Display Settings STEP 1 STEP 2 STEP 3 A non rechargeable coin cell battery is located on the circuit board used only to maintain the time of day during power outages all other information will be stored in memory no matter how long the power outage The screen displa...

Page 13: ...ns on the backplate No user serviceable parts are on the PC board motor or the power adapter The means of disconnection from the main power supply is by unplugging the power adapter from the wall Control Valve Inlet Outlet Drain Port NPT size See page 7 Optional Meter Accuracy 5 Optional Meter Flow Range 1 5 0 5 75 gpm 2 1 5 150 gpm SPECIFIC MODEL SPECIFICATIONS ARE AVAILABLE PLEASE CONSULT FACTOR...

Page 14: ...lign positives and push down to fully seat X FACTOR FRONT COVER AND DRIVE ASSEMBLY After completing any valve maintenance involving the drive assembly or the drive cap assembly and pistons unplug power source jack from the printed circuit board black wire and plug back in or press and hold NEXT and REGEN buttons for 3 seconds This resets the electronics and establishes the service piston position ...

Page 15: ...bly 1 2 V3135 O ring 228 1 3 V3407 Piston Downflow Assembly 1 4 V3423 Backplate Dowel 1 5 V3430 Spacer Stack Assembly 1 6 V3178LP Back Plate 1 7 V3419 O ring 347 1 8 V3641 O ring 225 for valve bodies with NPT threads 1 9 V3950 01 1 5 NPT Valve Body Gen 2 1 10 V3468 Test Port Plug 1 4 NPT 2 11 D1300 Top Baffle Diffuser 1 5 50MM 1 LX15 SERIES 11 4 3 1 10 9 8 2 7 5 6 ...

Page 16: ...452 O ring 230 1 4 V3728 Drive Cap Assembly 1 5 V3724 Washer Flat SS 1 4 4 6 V3642 Bolt BHCS S S 1 4 20X1 25 4 7 V3178LP Back Plate 1 8 V3729 Stack Assembly 1 9 V3419 O ring 347 1 10 V3641 O ring 225 for valve bodies with NPT threads 1 11 V3700 01 2 NPT Valve Body 1 12 V3468 Plug 1 4 NPT 2 13 D1300 Top Baffle Diffuser 1 5 50MM 1 13 9 10 11 8 7 5 4 3 6 2 12 Drive bracket can be removed by squeezing...

Page 17: ...29 Stack Assembly 1 9 V3279 O ring 346 1 10 V3280 O ring 332 for valve bodies with NPT threads 1 11 V3737 01 2 NPT QC Valve Body 1 12 V3054 4IN Base Clamp Assembly 1 13 V3276 Bolt Hex 5 16 18 x 1 3 4 1 14 V3269 Nut 5 16 18 SS Hex 1 15 V3468 Plug 1 4 NPT 2 Not Shown D1300 01 Top Baffle Diffuser 2 63MM 1 V3054 4IN Base Clamp Asy includes a V3276 Bolt Hex 5 16 18 X 1 3 4 and V3269 Nut 5 16 18 SS Hex ...

Page 18: ...48 1 V3055 Flange Base Asy Drawing No Order No Description Quantity 1 V3444 Screw Hexcap 5 16 18 x 2 SS 12 2 V3293 Washer SS 5 16 Flat 24 3 V3445 Washer Split Lock 5 16 SS 12 4 V3447 Nut Hex 5 16 18 Full SS 12 5 COR60FL O Ring 6 Flange Adapter Park 1 6 V3261 01 Flange Base 1 V3260 02 Side Mount Base NPT 2 1 3 6 5 1 2 4 ...

Page 19: ...ctor Cap V3176 on valves prior to 4 5 2020 1 7 V3152 O ring 135 1 8 V3010 152 Injector Plug 1 9 H4615 Retaining Clip 1 10 V3724 Washer Flat Stainless Steel 4 11 V3642 Bolt BHCS Stainless Steel 1 4 20x 1 1 4 4 12 V3195 01 Refill Port Plug 1 V3968 contains one D1240 O RING 111 and two V3155 O RING 112 V3969 contains one V2638 O RING 113 and two V3157 O RING 115 3 5 4 2 18 6 7 1 8 16 12 19 17 9 14 13...

Page 20: ...e page 33 WS2 2H INJECTOR ASSY 1 5 V3731 WS2 INJ DRAW TUBE DOWN ASSEMBLY 1 6 V3730 WS2 INJ FEED TUBE DOWN ASSEMBLY 1 7 V3315 O RING 231 1 8 V3724 WASHER FLAT SS 1 4 4 9 V3643 BOLT BHCS S S 1 4 20x2 25 4 10 V3162 022 WS1 DLFC 022 FOR 3 4 1 11 V3231 WS2H REFILL FLOWCNTRL RETAINER 1 12 V3277 O RING 211 1 13 V3105 O RING 215 1 14 V3150 WSI SPLIT RING 1 15 V3151 WS1 NUT 1 QC 1 16 V3149 WS1 FTG 1 PVC MA...

Page 21: ... 1 4 V3150 WS1 Split Ring 1 5 V3105 O ring 215 1 6 V3163 O ring 019 1 7 H4615 Locking Clip 1 8 V3983 WS2 DLFC Adapter 1 9 V3190 xx See DLFC Section 1 Inline Plastic 9 25 GPM MxF Stainless Steel 9 85 GPM 3 2 6 4 5 1 Direction of Flow 2 5 4 6 1 3 9 8 7 Direction of Flow All drain line ow control housings are shipped without ow control washers See drain line ow control washer section for available ow...

Page 22: ...ng Drain Line Flow Control Disassembly and Inspection Depending on the flow control installed on the unit remove the red plastic retaining clip plastic flow control or the 4 screws stainless steel flow control to expose the flow control and retainer The flow controls can be removed by flexing the washer with a small screwdriver being careful not to mar the plastic seat The flow control and retaine...

Page 23: ...lace the turbine by 1 Turn the bypass for the system on and relieve the pressure on the system before removing the meter 2 Press downward on the remote meter assembly to relieve tension on the retaining clip V3632 Remove the clip and take the meter assembly out of the housing 3 Remove the bend from the two exposed tips of the retaining clip V3501 and remove clip 4 Service or replace the V3118 03 W...

Page 24: ... wires off the motor Visually inspect the motor for free spinning and remaining brush life visible through slots on the side of the motor Check the pinion gear for endplay If the pinion gear is pushed tight against the motor housing eliminating endplay slide it away from the housing so the end of the shaft is flush with the end of the gear The PC board can be removed separately from the drive brac...

Page 25: ...embly must be removed to access the piston s The drive cap assembly is threaded into the control valve body and seals with an o ring To remove the drive cap assembly use the special plastic wrench V3193 02 Figure 1 or insert a to flat bladed screwdriver into one of the slots around the top 2 of the drive cap assembly so it engages the notches molded into the drive backplate around the top 2 of the...

Page 26: ...e and connect all plugs After completing any valve maintenance press and hold NEXT and REGEN buttons for 3 seconds or unplug power source jack 4 pin black cable and plug back in This resets the electronics and establishes the service piston position The display should flash all wording then flash the software version and then reset the valve to the service position 4 Spacer Stack Assembly Disassem...

Page 27: ...eter connection on PC Board b Connect meter to three pin connection labeled METER on PC Board c Restricted stalled meter turbine c Remove meter and check for rotation or foreign material d Meter wire not installed securely into three pin connector d Verify meter cable wires are installed securely into three pin connector labeled METER e Defective meter e Replace meter f Defective PC Board f Replac...

Page 28: ...gram values accordingly e Damaged seal stack assembly e Replace seal stack assembly f Control valve body type and piston type mix matched f Verify proper control valve body type and piston type match g Fouled media bed g Replace media bed 9 Water running to drain a Power outage during regeneration a Upon power being restored control will finish the remaining regeneration time Reset time of day b D...

Page 29: ...ard for 5 seconds and then reconnect 12 Error 103 Control valve motor ran too long and was unable to find the next cycle position a Motor failure during a regeneration a Check motor connections then Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect b Foreign matter built up on piston a...

Page 30: ...th piston position or disconnect power supply from PC Board for 5 seconds and then reconnect d Foreign matter built up on piston and stack assemblies creating friction and drag enough to time out motor d Replace piston and stack assemblies Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconn...

Page 31: ...PAGE 31 NOTES ...

Page 32: ...PAGE 32 4 20 A DIVISION OF C B TOOL CO 1340 MANHEIM PIKE LANCASTER PA 17601 3196 TEL 717 397 3521 FAX 717 392 0266 www lancasterwatergroup com E mail info lancasterwatergroup com ...

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