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FREQUENTLY ASKED QUESTIONS
Question:
The blender will not switch on.
Answer:
Check the blender is switched on at the socket.
The blender jug and lid are not locked into the correct position.
Question:
The blades do not appear to be turning.
Answer:
The blades may be jammed or the mixture is too thick to process. Switch off the
blender and unplug. Carefully remove the ingredients blocking the blade.
You may need to blend in smaller batches.
Question:
My mixture is not blending evenly.
Answer:
The ingredients you are processing may be too big or you are trying to
process too large a quantity of ingredients at the same time. Ensure the
ingredients are cut into smaller pieces before blending.
Question:
Food is sticking to the side of the blender.
Answer:
The mixture may be too thick. Switch off the blender and unplug. Using a
plastic spatula carefully scrape the food from the wall of the jug. More liquid
may be required or you may need to ‘Pulse’ in short bursts.
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