7
EN
U.S.A.
GROUPE SEB USA
2121 Eden Road
Millville, NJ 08332
800-255-2523
CANADA
GROUPE SEB CANADA
345 Passmore Avenue
Toronto, ON
M1V 3N8
1-800-418-3325
: www.lagostinausa.com / www.lagostina.ca
Conditions & Exclusions
The Lagostina warranty only applies within the United States and Canada, and is valid only on presentation
of a proof of purchase.
For warranty service please contact Lagostina Consumer Service using the appropriate toll free number or
website listed below. A consumer service representative will personally assist you with the evaluation, repair or
replacement of your product at the closest Lagostina service center.
Lagostina shall not be obliged to repair or replace any product which is not accompanied by a valid proof of
purchase.
This warranty will not cover any damage which occurs as a result of misuse, negligence, failure to follow
Lagostina instructions, use on current or voltage other than as stamped on the product, or a modification or
unauthorized repair of the product. It also does not cover normal tear and wear, maintenance or replacement
of consumable parts, and the following:
-using the wrong type of water or consumable
-scaling (any de-scaling must be carried out according to the instructions for use);
-ingress of water, dust or insects into the product;
-mechanical damages, overloading
-damages or bad results due to wrong voltage or frequency
-accidents including fire, flood, lightning, etc
-professional or commercial use
-damage to any glass or porcelain ware in the product
This warranty does not apply to any product that has been tampered with, or to damages incurred through
improper use and care, faulty packaging by the owner or mishandling by any carrier.
The Lagostina manufacturer’s warranty applies only for products purchased and used in USA & Canada.
Where a product is purchased in one country and then used in another one:
a) The Lagostina guarantee does not apply in case of non conformity of the purchased product
with the local standards, such as voltage, frequency, power plugs, or other local technical
specifications
b) The repair process for products purchased outside the country of use may require a longer
time if the product is not locally sold by Lagostina
c) In cases where the product is not repairable in the new country, the Lagostina guarantee is
limited to a replacement by a similar product or an alternative product at similar cost, where
possible.
Consumer Statutory Rights
This Lagostina manufacturer’s warranty does not affect the statutory rights a consumer may have or those
rights that cannot be excluded or limited, nor rights against the retailer from which the consumer purchased
the product. This warranty gives a consumer specific legal rights, and the consumer may also have other legal
rights which vary from State to State or Country to Country or Province to Province. The consumer may assert
any such rights at his sole discretion.
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