LaCie ICA-312, User Manual, Page: 223 / 245

LaCie 2big NAS (OS 3.0) | LaCie 5big NAS Pro User Manual 223
iTunes.
A: In iTunes preferences, make certain that the box next to Shared Libraries is checked.
Q: Why aren't files stored on the network storage appearing in iTunes?
A: iTunes Server Service will only access public folders. Therefore, put your music on public folders if you wish to
play it using iTunes.
UPnP/DLNA-Compatible Game Consoles and Set Top Boxes
Q: Some files stored on the LaCie NAS appear on my UPnP/DLNA compatible device, but others do not.
A: Each UPnP/DLNA media player has its own file type restrictions. See their respective websites and
documentation for complete lists of compatible file types.
Troubleshooting Expansion Device Connection
I connected a USB drive to the USB expansion port Type A, but the drive does not mount and is not
listed in LaCie Network Assistant.
Q: Is the drive's file system supported by the LaCie product?
A: Your LaCie NAS only recognizes external hard drives with the following file systems: MS-DOS (FAT32), NTFS,
HFS+ (non-journaled only), EXT3, and XFS. If your drive's file system is not one of those listed, reformat it, then
reconnect to the LaCie NAS.
Q: Is the drive formatted in MS-DOS (FAT32) and has (a) volume(s) larger than 2TB?
A: Due to a limitation with FAT32, volumes larger than 2TB won't be recognized by the LaCie NAS.
I can't copy a file from a connected external hard drive to a share on my LaCie NAS.
Q: Is the drive formatted in MS-DOS (FAT32) and is the file larger than 2GB?
A: Due to a limitation inherent in MS-DOS, files larger than 2GB cannot be transferred to a share on the LaCie
NAS.
A hard disk is making clicking noises.
Q: Is the sound "soft clicking" or "hard clicking"?
A: Soft clicking can be the normal sound of the hard drive working. If the hard drive is functional, this is normal.
Hard drives do not typically give an indication of any problems prior to failure, so it does not mean it is about to
fail if the hard drive is making a clicking sound and still functioning. If the hard drive is non-functional, there are
two possible causes:
• The hard drive could be corrupted. Reformatting the hard drive can solve this issue.
• The hard drive could have a failure in the external power supply or power cable. Try using a different one, if
possible.
Hard clicking is a very noticeable sound, and is akin to hearing metal-on-metal impacts. This behavior is usually
indicative of a physical failure. If nothing traumatic happened to the hard drive prior to this starting, consider it
to be soft clicking, and troubleshoot the problem as suggested above.