LaCie Ethernet Disk mini
User Manual
Troubleshooting
page
Problem
■
Question to Ask
■
Solution
■
A user does not
have access to
the LaCie Eth-
ernet Disk mini.
Has the administrator created
that specific user?
In order for a another user to access the LaCie Ethernet Disk
mini, two conditions must be met: 1) the administrator must
create and register a user with the appropriate privileges; 2) the
LaCie Ethernet Disk mini must be connected to the network via
Ethernet for additional users to access the drive.
The LaCie
media server
does not appear
on your DMA
available server
list.
Make sure that Ethernet Disk mini is turned on and that the media server is enabled. If not, en-
able the media server and select the folders to be scanned for sharing. Restart the DMA in order to
renew the server discover function on the network. Restart the media server from the management
section in the Media tab of the NAS Administration page.
Media content is
not playable on
your DMA.
Either:
Content format playback is not supported by the DMA.
The DMA might need to be updated to support new formats.
If content is protected, then the DMA cannot decrypt it. Consult your DMA specifications for
support.
1.
2.
3.
The media server
function is slug-
gish.
This problem can be solved by restarting the database. From the NAS Administration page, select
the Media tab. At the bottom of the page, select Restart database.
The media server
function data-
base seems to be
corrupted.
“Corrupted” means bad or wrong media information. This problem can be solved by rebuilding the
database. From the NAS Administration page, select the Media tab. At the bottom of the page,
select Rebuild database.
