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Installation Guide - "Château" Range G4
08NOTINSTALG4/EN-1
WARRANTY
WARRANTY
Following receipt of full payment for our
goods, our appliances are guaranteed three
years from the invoice date against any
structural faults and any material defects. The
warranty excludes improper use of the
appliance or a non-compliant installation.
Intervention and travel costs will be billed in
this event.
If our goods were to dysfunction, the buyer
then has to contact us once he has ensured
that it is not due to a non-compliant
installation or abnormal use in order to decide
with us how the appliance should be repaired.
The appliance should be cleaned and clean
prior to any intervention.
Any complaints with regard to the state, the
presentation or the non-compliance of our
goods should be addressed to our
headquarters by recommended letter with
acknowledgement of receipt within a
maximum of eight days following delivery.
The application of the warranty will be
subject to LA CORNUE SAS receiving a
certificate stating that the material has been
installed by a professional in accordance with
the current technical and safety standards.
Under this warranty, the seller shall replace at
no cost the parts recognized as faulty by its
technical department. This warranty covers all
labour costs with the exception of travel
expenses.
The warranty period specified above shall not
be extended if faulty parts need to be
replaced.
WE TAKE GREAT CARE IN THE CREATION
OF OUR ENAMELLED ITEMS. However, a
hand-crafted enamel surface is never
completely even and slight variations in shade
may occur. This is a guarantee of quality and
is linked to the nature of our three-layer
enamelling process.
This warranty shall cease to apply:
- If the operational defect is the result of an
unauthorized intervention on the appliance;
- If the faulty operation is due to normal wear
and tear of the appliance or from negligence
or insufficient maintenance by the buyer;
- If the faulty operation is due to force
majeure.
LA CORNUE SAS shall not be held legally
responsible in these three cases.
The seller’s guarantee and his responsibility
for products shall be limited to repairs to any
defects as stipulated in the above conditions.
As expressly agreed between the contracting
parties, the seller’s responsibility in the event
of an operational fault shall be limited to the
above provisions, especially with regard to
concealed defects as well as material and
immaterial damage.
In all cases, the buyer may not suspend
payment if he lodges a complaint about the
quality of the goods.
The goods are always transported at the
buyer’s or his representative’s own risks. It is
therefore their responsibility to check them
upon arrival and, if necessary, to lodge a
complaint with the haulier. After having
expressed specific established reservations on
the delivery slip upon receipt, the buyer must
confirm them by recommended letter to the
haulier within two days of receipt (Article 105
of the Commercial Code).
We cannot in any event honour this warranty
if these requirements are not met.
WARRANTY (3 YEARS)
After-Sales Department:
tel: +33 (0)1 34 48 36 15 fax: +33 (0)1 34 48 52 31
E-mail: [email protected]
