27
rev. 2012v1
ELECTRICAL SYSTEM
Symptom Problem Corrective
Action
Spa will not turn on in any
mode
1. No power
1. Check circuit breaker and/or
GFCI
2. Equipment malfunction
2. Call for service
Spa turns on by itself
1. Normal automatic daily filtration
cycle
1. No action required
2. Spa required heat to maintain
temperature
2. No action required
3. Freeze protection engaged
3. No action required
4. Equipment malfunction
4. Call for service
Light is out
1. Automatic time out has shut off
light
1. Press Light key again to start
another cycle
2. Burned out light bulb
2. Replace light bulb
Pump shuts down
unexpectedly while in use
1. Automatic timeout has shut pump
off
1. Press Jets keys again to start
another cycle
2. Motor overheated and protective
device has shut down pump
2. Allow pump to cool. If the
pump does not restart when
Jets key is pressed, call for
service.
ERROR CODES
Error Code
Description
Corrective Action
FrEr
Input frequency (50/60Hz) is out of range.
Contact a certified electrician to verify
the power line quality.
SP1n
Input voltage is too low.
Check connections at control pack. Call
a certified electrician to verify power line
quality.
spf1
Fuse #1 is blown.
Turn off power. Replace blown fuse
with identically rated fuse.
spf2
Fuse #2 is blown.
Turn off power. Replace blown fuse
with identically rated fuse.
spf3
Fuse #3 is blown.
Turn off power. Replace blown fuse
with identically rated fuse.
SPOt
Internal temperature of the control pack is
too high.
Remove front cabinet panel and allow
the equipment to cool. Reset power to
spa.
SPOH
Spa water is above 112°F (44°C)
Remove spa cover and allow the water
to cool. Add cold water if necessary.
rHHr
A hardware error was detected in the heater.
Reset power to spa. Check for heater
operation by changing the set
temperature. If error code remains, call
for service.
rHnH
Occurs when heater tries to heat the water,
but does not detect any temperature rise.
Check for loose connection of heater
cable. Reset power to spa. If error
code remains, call for service.
rHnF
Occurs when a “no flow” condition is
detected by the heater.
Reset power to spa. Make sure that the
pump associated to the heater is
running. Check and clean filters. Air
locked, prime the pump (see page 14).
rHHL
The high limit circuit has tripped.
Add cold water to spa and let the heater
cool down, reset power to spa.
