26
rev. 2012v1
TROUBLESHOOTING
HEATING SYSTEM
Symptom Problem Corrective
Action
Spa water cold / spa not
heating
1. Temperature setting is not at
user select. Power reset caused
default setting.
1. Increase temperature
2. Spa in economy mode
2. Reset to standard mode.
3.
Dirty
filters 3. Clean
filters
4. Air lock
4. Prime pump (see page 14)
5. Jets closed obstructing flow
5. Open jets
6. Pump gate valve closed.
6. Open gate valve
7. Equipment malfunction
7. Call for service
Spa water too warm / spa
heating above set point
1. Temperature setting too high 1. Decrease
temperature
2. Too much filtration
2. Reduce the number of filter
cycles and/or the filter cycle
duration
3.
Dirty
filters 3. Clean
filters
4. Overheat or high limit occurred
4. Call for service
5. Equipment malfunction
5. Call for service
Spa temperature erratic
1. Water level low
1. Fill with water to 4” (10 cm)
above top of the filters
2. Spa in economy mode
2. Reset to standard mode
3.
Dirty
filters 3. Clean
filters
4. Jets closed obstructing flow
4. Open jets
5. Pump gate valve closed
5. Open gate valve
6. Equipment malfunction
6. Call for service
WATER SYSTEM
Symptom Problem Corrective
Action
Pulsating jets
1. Water level low
1. Fill with water to 4” (10 cm)
above top of the filters
2.
Dirty
filters 2. Clean
filters
3. Filter intake / pump intake
restricted
3. Remove obstruction
4. Pump gate valve closed
4. Open gate valve
5. Equipment malfunction
5. Call for service
No jet action or action is
poor
1. Jets are turned off
1. Turn jets on by turning jet face
counterclockwise
2. Diverter valve turned
2. Turn the diverter valve
clockwise or counterclockwise
3. Water level low
3. Fill with water to 4” (10 cm)
above top of the filters
4.
Dirty
filters 4. Clean
filters
5. Pump gate valve closed
5. Open gate valve
6. Air lock
6. Prime pump (see page 14)
