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The Water Level
indicator is green but
there is no or little
mist produced.
Not enough water inside the
tank
Refill and re-install the
water Tank.
Mist Level is set too low.
Adjust the humidifier to
the maximum mist.
Mineral build-up on the
Atomizer.
Check if any air comes out
from the Nozzle. If not,
then clean water scale on
the atomizer as instructed.
The Base might be overfilled.
Remove the tank, empty
the Base, then place the
filled tank on the empty
Base.
Tank Leakage
Tank may be damaged.
Check for possible cracks
in tank. If yes, please
replace it.
Tank Cap is not tightened
securely.
Tighten the tank Cap.
1. Spring was stuck.
Make sure the 1. Spring is
fixed correctly to the
bottom of the tank so that
water can pass through to
the Base.
2. Sealing Ring was not installed
on tank Cap.
Make sure the 2. Sealing
Ring has been installed on
the Tank Cap. Please
contact us if it is lost.
The mist makes the
surrounding tables
or floors damp.
Condensation occurs
around humidifier or
on windows/walls.
Mist level is set too high for the
room size.
1. Check if the room is too
humid and adjust the
humidifier to a lower mist.
40%-60% works best.
2. Open door and windows
or change to a larger room.
The mist makes the
surrounding tables
or floors damp.
Condensation occurs
around humidifier or
on windows/walls.
Air Inlet was blocked.
Make sure the humidifier is
placed on a hard flat
surface of >2 feet above
the floor and >12 inches
away from the wall. Make
sure the Nozzle is not
facing the wall or window.
Low indoor temperature leads to
liquefaction
Adjust the room
temperature to 25°C /
77°F.
The humidification is
too poor.
Mist level is set too low for the
room size
1. Adjust the humidifier to
the maximum mist. 2.
Close door or windows to
