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Kyocera Sprint Verve, User Manual

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Kyocera Sprint Verve User Manual Download Page 14

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7 

Sprint Operator Services 

Sprint Operator Services provides assistance when you place collect calls or when you place 
calls billed to a local telephone calling card or third party. 

■  Press 

 

. 

For more information or to see the latest in products and services, visit us online at 

sprint.com/mysprint

. 

Summary of Contents for Sprint Verve

Page 1: ...Kyocera Verve User Guide UG template version 13a...

Page 2: ...s 6 Phone Basics 8 Your Phone s Layout 8 Turn Your Phone On and Off 10 Status Bar 11 Navigate Through the Menus 13 Display Your Phone Number 14 Enter Text 14 Slide out QWERTY Keyboard 14 Select a Text...

Page 3: ...Voicemail Messages 26 Phone Call Options 27 In call Options 27 Caller ID 27 Call Waiting 28 3 Way Calling 28 Call Forwarding 29 Set Up Speed Dialing 29 Call Settings 30 Abbreviated Dialing 30 Call Ans...

Page 4: ...essage 39 Personal Information 39 Secret Contacts Entries 40 Dial Sprint Services 40 Accounts and Messaging 42 Text and Multimedia Messaging 42 Send a Message 42 Access Messages 43 Threaded Messaging...

Page 5: ...5 Add an Event to the Calendar 65 Add a To Do List Item to the Calendar 66 Calendar Event Alerts 66 View Calendar Events 67 Erase Calendar Events 67 Bluetooth 68 Turn Bluetooth On or Off 68 Bluetooth...

Page 6: ...lect a Picture ID 80 Power Save Mode 81 Change the Clock Calendar Display 81 Set a Custom Greeting 81 Change the Phone s Menu Style 81 Volume Settings 81 Adjust the Phone s Volume Settings 81 Silence...

Page 7: ...ibility 91 Screen Contrast 91 Phone Setup Options 92 Airplane Mode 92 Alerts 92 Call Setup 93 Data Settings 93 Headset Mode 94 Language Settings 94 Location Settings 94 Roaming 95 Roaming Guards 96 Na...

Page 8: ...s service the first time User Guide Notes Instructions to perform tasks in this guide may change depending on the software version on your phone All screens in this guide are simulated Actual displays...

Page 9: ...l the battery Insert your fingernail into the slot at the side of the battery compartment cover and lift the cover off gently Insert the battery contacts end first and gently press the battery into pl...

Page 10: ...rn the phone on If your phone is activated it will turn on and search for Sprint service If your phone is not yet activated see Activate Your Phone for more information Activate Your Phone Follow the...

Page 11: ...ion and start the manual activation wizard Follow the on screen prompts to complete the activation process To confirm activation make a phone call If your phone is still not activated visit sprint com...

Page 12: ...ount user name and password when you sign on to sprint com mysprint Click Sign in Register and then click Sign up now to get started If you are not the account owner if someone else receives the bill...

Page 13: ...access a summary of your Sprint service plan or get answers to other questions Sprint Support Services Sprint 411 and Sprint Operator Services let you easily access information and calling assistance...

Page 14: ...or Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party Press For more information or to see the latest in products...

Page 15: ...life and expand your ability to stay connected to the people and information that are important to you The following topics will introduce the basic functions and features of your phone Your Phone s...

Page 16: ...s your In Case of Emergency ICE contacts See ICE In Case of Emergency Contacts Earpiece lets you hear the caller and automated prompts Display Screen displays all the information needed to operate you...

Page 17: ...ccessory Jack allows you to connect a compatible charging cable or USB data cable not included Camera Button lets you access the Photos menu Press and hold to activate the camera mode and take picture...

Page 18: ...our phone s status and options The following tables identify the symbols you ll see on your phone s display screen Tip To view a list of your phone s icons and descriptions from the main menu select S...

Page 19: ...ff Vibrate all Silence all Location on Location off TTY mode Alarm on Hearing aid Multitasking virtual machine Notification Icons Icon Notification Missed call New message New voicemail Urgent message...

Page 20: ...nscreen items To navigate through a menu press the navigation key up or down Many menus feature a scroll bar on the right to help you keep track of your position in the menu Select Menu Items As you n...

Page 21: ...previous menu Press To return to standby mode Press Display Your Phone Number You can display your phone number and other information about your phone and account Press Settings Phone Info Phone User...

Page 22: ...e Caps Lock key on your computer keyboard To unlock press the shift key once again Note As you press the shift key the capitalization style changes as Abc ABC abc Abc mode or XT9Word XT9WORD XT9word X...

Page 23: ...key corresponds to the function displayed on the left and the right softkey on the right Select a Text Input Mode Select an appropriate text mode to enter letters numbers and symbols whenever you are...

Page 24: ...s If you make a mistake press to erase a single character Press and hold to erase an entire word 3 As you type a word choice list opens The word may change as you type Press the navigation key to scro...

Page 25: ...repeatedly until the correct letter appears For example to enter Abc press once for a twice for b and three times for c Text Entry Options The Text Entry options menu allows you to specify a suitable...

Page 26: ...ght softkey Text Options Select Text 2 Press the navigation key and highlight the text you want to copy 3 Press NEXT ACT left softkey Copy The text is saved in the Paste List 4 In the text entry field...

Page 27: ...ress to erase the numbers 2 Press or 3 Press when you are finished Call from History The Recent History list lets you quickly place calls to recent incoming outgoing or missed numbers 1 Press History...

Page 28: ...lls made from the U S 1 Press and hold to display on your phone screen 2 Enter the country code and phone number and then press The phone automatically prepends the access code for international diali...

Page 29: ...l the number or Press OPTIONS right softkey Save You can save to a new or existing Contacts entry Note When dialing a number with a hard pause press SEND TONES left softkey to send the next set of num...

Page 30: ...ng System GPS chip necessary for utilizing E911 emergency location services where available When you place an emergency 911 call the GPS feature of your phone seeks information to calculate your appro...

Page 31: ...Answer an Incoming Call Press to answer an incoming call or Slide the keyboard open See Call Answer Mode to change this setting Answer an Incoming Call in Speakerphone Mode Press Answer a Roam Call w...

Page 32: ...ptions See History List Options for details Missed Call Notification When an incoming call is not answered your screen displays the Missed Call log Press to dial the phone number To display a Missed A...

Page 33: ...email answers press and enter your password Roaming rates apply when you access voicemail while roaming off the network Note Your phone accepts messages even when it is turned off However your phone n...

Page 34: ...if applicable Main Menu to display the phone s main menu 3 Way Call to open a call with two other parties Contacts to display your Contacts list Voice Memo to record the other party s voice Phone Info...

Page 35: ...g before placing your call Call Waiting is automatically reactivated once you end the call 3 Way Calling With 3 way calling you can talk to two people at the same time When using this feature the norm...

Page 36: ...You will hear a tone to confirm the deactivation Set Up Speed Dialing Your phone can store up to 98 phone numbers in speed dial locations To make a call using speed dial see Call Using a Speed Dial Nu...

Page 37: ...the following abbreviated dialing features Contacts Match Retrieve any number saved in your Contacts by entering four or more digits of any part of the number Prepend Prepend the first five or six dig...

Page 38: ...present 1 Press Settings Others Call Setup Auto Answer 2 Select an option Hands free to answer calls automatically when the phone is connected to an optional headset or hands free device Speakerphone...

Page 39: ...ontact Contact Details to display information about the entry if it has already been saved in your Contacts Save Contact to save a phone number See Save a Phone Number Delete to delete the entry See D...

Page 40: ...et in the search field The Contacts List Learn how to view and navigate through your phone s Contacts list 1 From standby mode press CONTACTS right softkey You will see the Contacts list 2 Scroll thro...

Page 41: ...e Secret Contacts Entries My Name Card to display the information on your name card Press OPTIONS right softkey to edit the information or send or exchange the card Services to access shortcut dialing...

Page 42: ...information in the entry assign a caller ID picture customize with a unique ringtone and more Add or Edit Information for a Contact Use the Edit Contact menu to add or edit information for an existing...

Page 43: ...n purchase and download new ringtones right from your phone For details see Get New Ringtones and Download Games Ringtones and More Assign a Vibrate Type to a Contact You can assign a specific vibrate...

Page 44: ...Address or Recent History to enter a new phone number or address or to select an entry from your history 4 When you have selected all the entries you want to add press CONTINUE left softkey 5 Enter a...

Page 45: ...ONS right softkey Delete Group 3 Press DELETE left softkey ICE In Case of Emergency Contacts Registering ICE information might help rescue workers such as paramedics and police officers as well as hos...

Page 46: ...Note When Location settings is turned off it will be automatically turned on Emergency Message Register a message to accompany an ICE call The GPS information will be attached to the message To enter...

Page 47: ...key 2 Press OPTIONS right softkey Settings Hide Secret or Show Secret 3 Enter the four digit lock code Dial Sprint Services Your Contacts list is preprogrammed with contact numbers for various Sprint...

Page 48: ...Contacts 41 Sprint 411 Sprint Operator...

Page 49: ...ESSAGING left softkey in standby mode 2 Select Send Message 3 Select a recipient from the list or from the following options Go to Contacts to select a recipient from your Contacts Qualifying Contacts...

Page 50: ...age with multiple recipients 2 Compose a reply and press SEND left softkey Threaded Messaging Threaded messaging lets you follow a chain of messages to and from a particular contact To display the thr...

Page 51: ...hread or a message details screen you can choose from the following options Options will vary according to screen Press or to make a call Press SEND MESSAGE left softkey to send a message to the entry...

Page 52: ...text and multimedia messages including callback number signature alerts and more Clear Alerts Icon Clear Alerts Icon will clear all message notifications on the display 1 From standby mode press MESS...

Page 53: ...ft softkey to delete the message or Select Reset all messages YES left softkey to reset all messages To change the language of the preset message 1 From standby mode press MESSAGING left softkey OPTIO...

Page 54: ...n be successfully received Long Message Reassembly When you receive a long message it is divided into up to 15 messages and delivered to your phone You can choose to combine them to display as one mes...

Page 55: ...en select an option Call to call the phone number Prepend to prepend a number to the phone number Send Message to send a message to the phone number The messaging application will open and the phone n...

Page 56: ...ing Email 3 Select Yahoo Mail AOL AIM Mail or MSN Hotmail 4 Enter the required sign in information for the selected provider such as user name email address or password and select Sign In Your mailbox...

Page 57: ...or Applications and then select Get New or Select Ringback Tones The browser will start and take you to the corresponding download menu Access the Download Menus from the Web Browser 1 From the Sprint...

Page 58: ...ed to create your purchasing profile 3 Select an option to continue Select a menu such as Run Open Listen View Play to start the downloaded item Your data session will end and your phone will redirect...

Page 59: ...a ringtone or screen saver to a phone function Select Settings to configure downloaded games or applications Select Shop to browse for other items to download Press to quit the browser and return to s...

Page 60: ...cator 2 Follow the onscreen instructions to enter and submit the required information Note You can also sign up for Sprint Family Locator online at sprint com familylocator Use Sprint Family Locator 1...

Page 61: ...n The following topics will help you learn the basics of using your data services including managing your user name and understanding the data connection indicators Your User Name When you buy your ph...

Page 62: ...is outside of the Sprint data network service area Browser Your phone s Web browser gives you access to websites on the go using data connections Learn to Navigate the Web Navigating through menus and...

Page 63: ...select an item Links which are displayed as underlined text allow you to jump to Web pages select special functions or even place phone calls Go Back To go back one page Press on your phone Repeat th...

Page 64: ...e press Options right softkey Options available within the browser menu include to change the display font size on the Web page Search the web to launch a Web search Add this page to bookmarks to stor...

Page 65: ...a scripting Disable error log Enable error log to set whether to save error logs text files useful for debugging browser errors To display the error log select the View error log option from the subme...

Page 66: ...n as a viewfinder aim the camera lens at your subject 3 Press or CAPTURE left softkey until the shutter sounds The picture will automatically be saved to the My Photos folder See Store Pictures To ret...

Page 67: ...hite Balance Sharpness or Contrast Camera Settings to adjust Resolution Quality and other settings See Camera Settings Review Media to go to the My Photos folder to review your saved pictures Key Guid...

Page 68: ...ighlight an option 3 Shots 6 Shots or 9 Shots and press Select Off to deactivate the multiple shots option 3 Highlight the duration of the interval between shots Normal or Fast and press 4 Press or CA...

Page 69: ...s Folder Press My Photos My Photos Folder Options When you are viewing the My Photos folder press SEND left softkey to send your pictures see Send Pictures or OPTIONS right softkey to display the foll...

Page 70: ...ct multiple pictures 3 Press SEND left softkey and select the recipient from the list or from the following options Go to Contacts to select a recipient from your Contacts Qualifying Contacts entries...

Page 71: ...s 1 Press Tools Alarm 2 Highlight an alarm number and press 3 Highlight a setting and press Alarm to set the alarm to on or off Description to enter a description of the alarm Time to set the time for...

Page 72: ...of the event End to set an end time of the event Location to enter a location of the event Press EDIT left softkey for entering texts Ringtone to select a ringtone for the alarm To download ringtones...

Page 73: ...new item and select Completed for a completed item 6 Press SAVE left softkey Calendar Event Alerts When your phone is turned on and you have an event alarm scheduled your phone alerts you There are se...

Page 74: ...ss The day s event list is displayed or Press OPTIONS right softkey Schedule List or To Do List 3 Highlight an event and press The event s details are displayed You can edit the event on this screen E...

Page 75: ...uetooth Press OFF left softkey to disable Bluetooth Note Turn off Bluetooth when not in use to conserve battery power or in places where using a wireless phone is prohibited such as aboard an aircraft...

Page 76: ...e to different specifications and features of other Bluetooth compatible devices display and operations may be different and functions such as transfer or exchange may not be possible with all Bluetoo...

Page 77: ...your paired devices settings and capabilities you may be able to send Contacts information or other items using a Bluetooth connection 1 Press Tools Bluetooth Trusted Devices 2 Select the device from...

Page 78: ...r voice store voice reminders and record memos right on your phone This section includes easy to follow instructions for using voice activated features and managing voice memos Automatic Speech Recogn...

Page 79: ...number 4 When you hear Which location say a number type for example Mobile Tip You can skip steps 3 and 4 by saying a name and location after Call without pausing for example Call John Jones mobile N...

Page 80: ...ns the selected menu Tip Say More Options to display additional application names Check Phone Status Using ASR You can use ASR to obtain information about your phone Status all of the following except...

Page 81: ...ss START left softkey and repeat each word phrase or telephone number you hear To reset the adaptation 1 Press and hold or 2 Press SETTINGS right softkey Adaptation Reset Voice YES left softkey To cha...

Page 82: ...ailable memory space on your phone Record Voice Memos To record an audio memo 1 Press Tools Voice Services Voice Memo Record 2 Start recording after the beep 3 To stop recording press or STOP right so...

Page 83: ...Edit Title to edit the title of a memo Properties to display information about a memo Type Filter to filter only audio memos only call memos or to display all memos Sort by to sort memos by time reco...

Page 84: ...ied period of time has elapsed You can set up to five timers 1 Press Tools Countdown 2 Highlight a countdown timer number and press 3 Highlight a setting and press Time to set the remaining time for t...

Page 85: ...the local time in various cities around the world To view the time in different locations 1 Press Tools World Clock 2 Press the navigation key left or right to scroll through different time zones Note...

Page 86: ...ensaver Change the Brightness You can adjust the brightness on the screen 1 Press Settings Display Brightness 2 Highlight a brightness level and press twice Change the Font Size Adjust the font size f...

Page 87: ...ou select Always Bright for the Backlight Dim setting in step 2 the keypad and keyboard backlight will turn off after about one minute Note Long backlight settings reduce the battery s talk and standb...

Page 88: ...n in standby mode 1 Press Settings Display Clock Calendar 2 Select an option and press twice Set a Custom Greeting You can display your own custom greeting in standby mode 1 Press Settings Display Gre...

Page 89: ...lence All Press the volume button up repeatedly to select a volume level Ringtone Settings Ringtones help you identify incoming calls and messages You can assign ringtones to individual Contacts entri...

Page 90: ...ard to search through available ringtones When you find the one you want select it and press 5 To purchase the ringtone select Buy and follow the onscreen instructions to complete the download 6 When...

Page 91: ...or the options available from the text entry screen 1 Press Settings Text Entry 2 Select an option Word Complete to suggest possible words based on the frequency of usage Next Word Complete to automat...

Page 92: ...our phone provides information specific to your phone such as the phone number memory status an icon glossary your phone s software version advanced information channel frequency etc and information a...

Page 93: ...code You will be prompted to create a lock code hint to help you remember your new lock code 5 If you want to create a lock code hint press YES left softkey Enter a hint and press or Press NO right so...

Page 94: ...ction 3 Read the message and press CONTINUE left softkey 4 Select an option Voice Calls to restrict incoming and outgoing voice calls except those placed to 911 Sprint Customer Service and the ICE Cal...

Page 95: ...gs Reset Delete and enter your lock code 2 Select an option Reset Settings to restore all the factory defaults including ringtone types and display settings Contacts History Calendar and Messaging are...

Page 96: ...ht each item onscreen The default setting is Off Enable Voice Guide 1 Press Settings Others Accessibility Voice Services Voice Guide Speech Output 2 Select On or Off Note When the incoming ringtone vo...

Page 97: ...ich allows you to send voice and receive text during a call TTY HCO to enable TTY mode in Hearing Carry Over mode which allows you to send text and receive voice during a call TTY Full to enable all T...

Page 98: ...tact Select Vibrate Type for Voicemail and Alarm Calendar 1 Press Settings Others Accessibility Vibrate Type 2 Select Voicemail or Alarm Calendar 3 Select a vibrate type option by pressing the navigat...

Page 99: ...ollowing On to activate Airplane Mode Airplane Mode will be deactivated when you turn the phone off Off to deactivate Airplane Mode On Power up to activate Airplane Mode each time you turn the phone o...

Page 100: ...Call Settings Data Settings You can turn on or off your phone s data services Enable Data Services Although your phone s data services are turned off by default you may enable them at any time 1 Pres...

Page 101: ...Keep your data profile updated See Update Your User Name Headset Mode Set the sound output destination including the incoming ringtone 1 Press Settings Others Headset Mode 2 Select an option and pres...

Page 102: ...splay screen always lets you know when you re off the Nationwide Sprint Network Anytime you are roaming the phone displays the roaming icon Roaming on Other Networks When you re roaming on other netwo...

Page 103: ...roaming 1 Press Settings Others Roaming Roaming Settings 2 Select the check box for each service you want to enable when roaming Domestic Voice to allow voice communication only on domestic roaming s...

Page 104: ...d a text message while roaming internationally 3 Press DONE left softkey Tip If you prefer not to use the Roaming Guards feature select Never Ask when the message is displayed You will not be notified...

Page 105: ...ts to the menu items you choose 1 Press Settings Others Navigation Keys 2 Highlight the navigation key you wish to reassign and press 3 Highlight an option and press to select a function 4 Press ASSIG...

Page 106: ...e Independent JPEG Group The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Kyocera Corporation is under license Other trademarks and t...

Page 107: ...alculator 77 Calendar 65 Add a To Do 66 Add event 65 Erase events 67 Event alerts 66 View events 67 Call Answer Mode 31 Call Forwarding 29 Call Waiting 28 Callback Number 45 Caller ID 27 Camera 59 Ass...

Page 108: ...from 20 Options 32 View 31 ICE In Case of Emergency Contacts 38 Call 39 Emergency message 39 Personal information 39 Icon Indication 11 31 In call Options 27 Incoming Call Answer 24 Answer in speakerp...

Page 109: ...2 80 Assign to contacts 35 Send 63 Store 62 Take with camera 59 Plus Code Dialing 21 Power Off 11 Power On 10 Power Save Mode 81 Preset Messages 46 QWERTY Keyboard 14 Reset 88 Ringtone Assign to a con...

Page 110: ...lk Key 9 Text Entry 14 Tools 64 TTY Mode 90 Turn Phone Off 11 Turn Phone On 10 Typing 14 Unlock Your Phone 86 Update Phone 70 User Guide Notes 1 Vibration 91 Voice Guide 89 Voice Memos 75 Voice Recogn...

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