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Summary of Contents for MASTERflex KT-6012

Page 1: ...heck out our Installation Channel www kvm tec com flex master kvm tec MANUAL KT 6012 MASTERflex Single Copper KT 6022 MASTERflex Dual Copper KT 6013 Masterflex Single Fiber KT 6023 Masterflex Dual Fiber ...

Page 2: ...ableline Full HD Scalableline 4K Matrixline Ultraline local remote not scalable only Maxflex is scalable not scalable not scalable not scalable scalable KVM TEC Gewerbepark Mitterfeld 1 A 2523 Tattendorf Austria www kvm tec com IHSE USA LLC 1 Corp Dr Suite Cranburry NJ 08512 USA www ihseusa com IHSE GMBH Asia 158Kallang Way 07 13A 349245 Singapore www ihse com IHSE China Co Ltd Room 814 Building 3...

Page 3: ...single in fiber 18 1 8 Product elements MASTERflex extender dual fiber 20 1 9 About your MASTERflex backpanel 22 1 10 About the status LED 23 2 Installation of the Extender 24 2 1 Unpacking and checking the contents 24 2 2 Mounting options 26 2 2 1 Mounting pads and rubber feet 26 2 2 2 Mounting kits optional 26 2 3 Installing the extender 27 2 4 Quickinstallation MASTERflex single copper 28 2 5 Q...

Page 4: ...ing the on screen menu 37 3 2 System Status 38 3 3 Viewing the current firmware version 39 3 4 Features Menu 39 3 4 1 Point to Point 40 3 4 2 Matrix Switching Mode 40 3 4 3 USB Save Feature 40 3 4 4 Display the last received image Freeze Last Image 41 3 4 5 USB Emulation Mode 42 3 4 6 Power redundance Alert and Link redundance Alert 42 3 4 7 Diagnosis Menu 43 3 5 DDC Menu 45 3 5 1 DDC Main single ...

Page 5: ...ting a keyboard layout 55 3 7 2 Editing keyboard shortcuts 56 3 7 3 Setting the audio volume 57 3 7 4 USB share any key 58 3 7 5 Using the power saving mode 59 3 7 6 Hiding System status menu 60 3 7 7 Change keyboard fallback modus 61 3 7 8 Lock menu 62 3 7 9 Mouse speed 63 3 7 10 Monitor sync strength 63 3 8 Update 65 3 8 1 Firmware update with Switching Manager 65 3 8 2 Firmware update with USB ...

Page 6: ...ist 72 4 2 PUSH GET List 73 4 3 Favorite List 74 4 4 Connecting disconnecting or selecting a current workplace connected devices 75 4 5 Searchbox function 76 4 6 IP Management 77 5 Troubleshooting First Aid 80 6 Maintance Care 82 6 1 Extender care 82 6 2 Disposal 82 7 Warranty 83 7 1 Standard warranty 83 7 2 Extended warranty 83 8 Cable requirements 84 8 1 Requirements for CAT5e 6 7 cables 84 8 2 ...

Page 7: ...nts errors and technical changes reserved TABLE OF CONTENT 8 2 1 Multi Mode standard 85 8 2 2 Single Mode optional 85 9 Requirements network switch 86 9 1 Recommended Switches 86 10 Address phone emails 87 11 Notes 88 ...

Page 8: ...cumentation Following proper use and maintenance your MASTERflex MV MV F KVM Extender will bring you joy for many years to come 1 1 INTENDED USE This product is intended to be used as a device to increase the distance that a keyboard monitor and mouse can be placed from a computer This product is intended for professional use The product should not be used in potentially explosive environments The...

Page 9: ...environments DANGER Be vigilant at all times and always take care around this product Do not use electrical equipment if you are lacking in concentration or awareness or are under the influence of drugs alcohol or medication Even a moment of inattentiveness can lead to serious accidents and injuries when using electrical equipment Check the product and the cables for any damage before use If there...

Page 10: ...in use DANGER Never touch the adapter with wet hands Use the product within the specified performance limits Keep the product away from flammable materials such as curtains and drapes Protect the mains adapter from use by third parties particularly children Keep the unused mains adapter in a dry elevated or locked location away from children Do not place the product near heaters Do not drop or hit...

Page 11: ...V 1A external power supply Power requirement 12W VDC1A redundant pro Extender without connected USB devices Operating temperature range 0 ºC to 45 ºC 32 F to 113 F Storage temperature range 25 ºC to 80 ºC 13 F to 176 F Relative humidity max 80 non condensing Storage humidity max 80 non condensing Casing Material Anodized aluminium Dimensions approx 97 5 x 41 x 103 5 mm 3 83x 1 57 x 4 7 inch Weight...

Page 12: ...VI connection to PC 2 dvi in DVI connection fromPC 3 USB USB to PC 4 audio in Audio in from PC 5 audio out Audio out to PC 6 kvm link Networkcable redundant 7 kvm link Networkcable 8 dc connection for 12V1A power supply redundant 9 dc connection 12V2A power supply LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 3 4 5 9 6 7 8 ...

Page 13: ...oard and mause 3 audio in Audio in from microfon etc 4 audio out Audio to loudspeaker 5 kvm link connection for 12 V network cable 6 kvm link connection for CAT5 6 7 cable redundant 7 dc connection power supply 12V1A redundant 8 dc connection power supply 12 V2A LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 3 4 5 6 7 8 ...

Page 14: ...VI in 2 from PC 2 dvi main DVI connection to PC 3 USB USB to PC 4 audio in Audio Out from PC 5 audio out Audio Out to PC 6 kvm link connection network cable 7 kvm link connection network cablel 8 dc connection 12V1A power supply 9 dc connection 12V1A power supply LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 3 6 7 4 9 2 5 8 ...

Page 15: ...1 3 USB USB from Keyboard and mouse 4 audio in Audio in from Microphone 5 audio out Audio to loudspeakerr 6 kvm link connection for 12 V networkcable 7 kvm link connection for CAT5 6 7 cable 8 dc connection power supply 12V1A 9 dc connection power supply 12V1A LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 3 5 6 7 8 9 2 4 ...

Page 16: ...n 2 from PC 2 dvi main DVI connection from PC 3 USB USB to PC 4 audio in Audio Out from PC 5 audio out Audio Out to PC 6 kvm link connection Fibercable redundant 7 kvm link connection for fibercable 8 dc connection 12V1A power supply redundant 9 dc connection 12V1A power supply LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 3 4 5 6 7 8 9 ...

Page 17: ...m keyboard and mouse 3 kvm link connection for fibercable redundant 4 kvm link connection for fibercable 5 dc connection power supply 1212A redudant 6 dc connection power supply 12V1A 7 audio out Audio to loudspeaker 8 audio in Audio in from microphone etc LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 7 3 4 5 6 8 ...

Page 18: ... out DVI connection to monitor 2 dvi in DVI in from PC 3 USB USB to PC 4 audio in Audio in from PC 5 audio out Audio out to PC 6 kvm link connection fiber cable redundant 7 kvm link connection fibercable 8 dc connection power supply 12V1A redundant 9 dc conenction power supply LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 3 6 7 8 4 5 9 ...

Page 19: ...B from keyboard and mouse 3 audio in Audio in from microphone 4 audio out Audio out to loudspeaker 5 kvm link connection fiber cable 6 kvm link connection fiber cable redundant 7 dc connection 12V1A power supply redundant 8 dc connection power supply LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 5 6 7 3 4 8 ...

Page 20: ... DVI 2 connecition from PC 2 dvi main DVI to PC 3 USB USB from PC 4 audio in Audio from PC 5 audio out Audio to PC 6 kvm link connection networkcable redundant 7 kvm link connection networkcable 8 dc connection power supply 12V1A redundant 9 dc connection power supply 12V1A LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 3 6 7 8 4 5 9 ...

Page 21: ...1 3 USB USB from keyboard and mouse 4 audio in Audio in from microphone 5 audio out Audio out to loudspeaker 6 kvm link connection for fibercable 7 kvm link connection fibercable redundant 8 dc connection power supply 12V1A redundant 9 dc connection power supply 12V1A LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 3 4 5 6 7 9 8 ...

Page 22: ...prints errors and technical changes reserved 1 INTRODUCTION 1 9 ABOUT YOUR MASTERFLEX BACKPANEL BACKSIDE SMARTflex Single SMARTflex Dual No Name Function 1 LED Status display LED Status 2 Reset Button for Reset 4 1 2 ...

Page 23: ...eshooting 1 5 ABOUT THE STATUS LED LED Status Update Farbe Anzeige des Lichtes Autoupdate Modus fast flashing Update runs shining Update failed shining Update successful Meaning LED displays Farbe Anzeige des Lichtes Bedeutung shining only network connection available fast flashing No active connection shining No video signal shining everything works A detailed error description can be found in ch...

Page 24: ...per delivery content Local CPU 1 x MV1 local CPU 1 x wall power supply 12V 1A EU plug or int plug 1 x DVI DVI cable 1 8m 5 9 ft 1 x USB cable 1 8m 5 9 ft 1 x VGA DVI cable 1 8m 5 9 ft opt 2 x Audio cable 1 8m 5 9ft opt delivery content Remote CON 1 x MV1 remote CON 1 x wall power supply 12V 1A EU plug or int plug 4 x rubber feet MASTERflex dual copper delivery content Local CPU 1 x MV2 local CPU 1...

Page 25: ...5 4 x rubber feets Delivery content Remote CON 1 x MV1 F Remote CON 1 x wall power supply 12V 1A EU plug or INT plug 2 x SFP Module Multimode up to 500m 1640 ft duplex LC Alternativ with Single Mode up tp 20km 12mi ItemNr 6835 4 x rubber feet MASTERflex dual fiber Delivery content Local CPU 1 x MV2 F local CPU 1 x wall power supply 12V 1A EU plug or INT plug 2 x DVI DVI cable 1 8m 5 9ft 1 x USB ca...

Page 26: ...4 single or 4 dual Extender Rack mounting kit RMK FLEX FN T Part Nr KT 6233 RMK FLEX FN The rack mounting kit RMK FN is for assembling kvm tec MASTERflex extenders 4 single or 4 dual Extender It consists of 19 Rack Shelf an alu faceplate and a power supply Under Dest Mounting kit Part Nr KT 6231 UMK FLEX The Under Desk Mounting kit is for underdesk mounting of the MASTERflex extender Din Rail Moun...

Page 27: ...l safety information before installing the product The units can be set up to access one host computer or to access numerous host computers In the case of the latter an additional Network Switch must be installed With a Network Switch each user can gain quick access to any of the required computers point to point connection Matrix Switching System ...

Page 28: ...cal Unit PC in 5 Opt Connect PC audio out with the audio cable to local audio in Connect audio out via the audio cable 6 Almost done Opt Connect the audio cable local audio out to the PC audio in and remote audio out with audio cable to the microphone 7 Using a switch Connect all endpoints to the switch Ensure that all connections have a bandwith of 1Gbit sec For video sharing the network has to s...

Page 29: ...cket of the CON Local Unit PC in 2 Then connect the monitor to the CON Remote Unit using the DVI cable 6 Opt Connect PC Audio out with the audio cable to local audio in Connect audio out via the audio cable 7 Almost done Opt Connect the audio cable local audio out to the PC audio in and remote audio out with audio cable to the microphone 8 Using a switch Connect all endpoints to the switch Ensure ...

Page 30: ...nect PC audio out with the audio cable to local audio in Connect audio out via the audio cable 7 Almost done Opt Connect the audio cable local audio out to the PC audio in and remote audio out with audio cable to the microphone 8 Using a switch Connect all endpoints to the switch Ensure that all connections have a bandwith of 1Gbit sec For video sharing the network has to support IGMP snooping 9 A...

Page 31: ...d to the DVI socket of the CPU Local Unit PC in 2 Then connect the monitor with the DVI cable to the CON Remote Unit 6 Connect PC audio out with the audio cable to local audio in Connect audio out via the audio cable 7 Almost done Connect the audio cable local audio out to the PC audio in and remote audio out with audio cable to the microphone 8 Using a switch Connect all endpoints to the switch E...

Page 32: ...nitialisation process The red status LED blinks a few seconds After a few seconds the status LED lights green The monitor will displays your computer s desktop or any open applications 2 9 REPLACING THE SFP MODULE The MV1 F is delivered with a multimode SFP module To replace an SFP module with a different SFP module 1 Remove the black dust protector from the SFP module 2 Pull the metal latch of th...

Page 33: ...ges reserved 2 INSTALLATION OF THE EXTENDER 2 10 REMOVING A CATX CABLE To remove a CATx cable Press the latch down and slowly pull the cable out 2 11 REMOVING A FIBER CABLE To remove a fiber cable Press the latch down and slowly pull the cable out ...

Page 34: ...34 kvm tec Misprints errors and technical changes reserved 2 INSTALLATION OF THE EXTENDER 2 12 BEST PRACTICE FOR WINDOWS 10 Disable USB Energy Savings in Windows 10 ...

Page 35: ...kvm tec 35 Misprints errors and technical changes reserved 2 INSTALLATION OF THE EXTENDER ...

Page 36: ...36 kvm tec Misprints errors and technical changes reserved 2 INSTALLATION OF THE EXTENDER ...

Page 37: ...times quickly The main menu and an overview of the an overview of the submenus is displayed 3 To enter a submenu press the corresponding key Main Menu Main menu Short Cuts S Status Overview Status menu current status F Features Overview Features settings D DDC Option DDC Option Fixed Setting 1020 x 1080 L Local Settings Settings Local R Remote Setting Settings Remote U Update Flash FW Update firmw...

Page 38: ...ayed It provides information on the connection itself as well as resolution of the video channel and USB status The enabled options and the current firmware version is displayed in the left top corner Link status shows whether there is a physical connection available Connected indicates if kvm data is currently able to be transmitted Video and USB show if data is currently being transmitted ...

Page 39: ...URES MENU Press the F key to enter the Features menu Features Menu P Point to Point Mode Enabled Disabled Point to Point excludes itself with Matrix mode M Matrix Switching Mode Disabled Enabled D Freeze last Image Disabled Disabled Enabled E USB Emulation Mode Disabled Disabled Enabled S USB Save Feature mass storage usable Disabled Enabled C Diagnosis Diagnostic menu U Unlock Features Activate f...

Page 40: ...Point to Point mode is activated the switching mode cannot be activated 3 4 2 MATRIX SWITCHING MODE By pressing the M button you can switch the Matrix Switching Mode off and on 3 4 3 USB SAVE FEATURE The kvm tec feature USB save prevents the intrusion of viruses via the USB interface by deacti vating mass storage devices By pressing the key S you can switch the USB save feature on and off ...

Page 41: ...e extender CON is disconnected from the local extender CPU To show that it is the last image received the frame of the image will blink red To enable or disable the freeze last image function 1 from the Extender Settings menu press the F button The Features Settings menu is displayed Press the D button to enable or disable the function Press ESC to return to the main menu Press I to enable or disa...

Page 42: ...only 3 4 6 POWER REDUNDANCE ALERT AND LINK REDUNDANCE ALERT Our Masterflex and Maxflex single devices are redundant Should one port fail the other port immediately takes over In such a case you will receive an alarm and can see which port has failed Power Redundance Alert Only for devices with two DC sockets SEC POWER LOST PRIM POWER LOST Link Redundance Alert Only for single devices with two RJ45...

Page 43: ...R SETTINGS 3 4 7 DIAGNOSIS MENU In the Diagnosis menu the runtimes of the individual connected channels are displayed Both Remote Unit and Partner Local Unit are listed Additionally you get the CPU temperature information of both units Another feature is the cable test ...

Page 44: ...ed with the Enter key or the arrow key on the right After a valid synchronization process the test is started and the test run time and errors are displayed The test can be ended at any time by pressing the Enter or key If no error has occurred the status reports Test OK If errors occurred during the test the status displays the sum of all errors that occurred ...

Page 45: ... PC 1 make sure that the main menu is open Press the O button and the DDC option menu will be displayed Press 0 to display the DDC information of the monitor connected to the remote CON Extender is connected Press 2 to save the current DDC information The system will applies the same settings after restarting the Extender Press the keys 4 to 8 to use a predefined resolution which is saved 3 press ...

Page 46: ...46 kvm tec Misprints errors and technical changes reserved 3 EXTENDER SETTINGS 3 5 1 DDC MAIN SINGLE ...

Page 47: ...kvm tec 47 Misprints errors and technical changes reserved 3 EXTENDER SETTINGS 3 5 2 DDC SECOND DUAL ...

Page 48: ...of other settings Select one of the three options VGA Audio and RS232 to enter the submenu The other four can be activated or deactivated by pressing the corresponding button Display the Extender Settings menu 1 Make sure that the main menu is open 2 Press the L button The Local Settings menu is displayed 3 Press the R button The Remote Settings menu is displayed ...

Page 49: ...CAL SETTINGS View the local or remote Extender settings Press the L button to display the Local Setting menu C USB Compatibility Mode Disabled Enabled W USB Remote Wakeup Disabled Enabled L Compatibility with Linux Disabled Enabled B Bandwidth Reduction V VGA Parameters G VGA 1 Parameters ...

Page 50: ...enders are detected as USB HUB s this may cause some PC s to abort the boot process This can be avoided with the USB Compatibility Mode The USB compatibility mode can be enabled or disable To enable disable the USB compatibility mode 1 From the Extender Settings menu press the L key The LOCAL SETTINGS menu appears 2 Press the U key to enable or disable the USB compatibility mode ...

Page 51: ...kvm tec 51 Misprints errors and technical changes reserved 3 EXTENDER SETTINGS 3 6 3 USB REMOTE WAKE UP The PC can be set into sleep mode and can be reactivated with any key ...

Page 52: ...S 3 6 4 COMPATIBILITY WITH LINUX Older Linux before 2010 versions may not recognize the keyboard In this case please activate the Linux compatibility mode 3 6 5 BANDWIDTH REDUCTION Here the bandwidth can be reduced The basic setting is 0 You can change the bandwidth with or u d ...

Page 53: ...ng F3 moves the display area to the right Pressing F5 reduces the image zoom out Pressing F6 enlarges the image zoom in Pressing the space bar changes the speed of the above mentioned settings The speed can be switched between 1 and 10 Pressing M switches the video mode between the following modes Auto the mode is automatically detected and set by the Extender DVI only the DVI input is recognized ...

Page 54: ...54 kvm tec Misprints errors and technical changes reserved 3 EXTENDER SETTINGS VGA 1 Parameters 3 7 REMOTE SETTINGS Press the R button to display the Remote Setting menu ...

Page 55: ...en keyboard layouts for navigating the on screen display menu OSD You can choose between French FR English EN and German DE Selecting a keyboard layout 1 Press R in the Extender Settings menu The Remote Settings menu appears 2 Press the K key The Keyboard Locale menu opens Press E to select English EN Press D to select German DE Press F to select French FR ...

Page 56: ...it shortcuts and change scroll speed on the Keyboard Shortcuts screen To edit the shortcuts 1 From the Extender Settings menu press the R key The Remote Settings menu appears 2 Press the H key The Keyboard Shortcuts menu opens 3 Use the arrows to select a command 4 Press E to edit the shortcut To edit Press a single key Edit the frequency with left and right arrows OR Press a key combination dual ...

Page 57: ...t can be changed The default value is 5 but can be set to any value in between 0 and 9 At 0 the audio input on the remote unit is disabled Setting the volume 1 From the Extender Settings menu press the R key The Remote Settings menu appears 2 Press the A key The Audio Input Gain menu appears Press arrow left right to change volume Press arrow up down to set direction ...

Page 58: ... SETTINGS 3 7 4 USB SHARE ANY KEY By pressing the button B the USB Share any Key mode can be activated or deactivated If the USB share any key the USB function can be taken over with any key If the function is deactivated this works with the predefined hotkeys see 3 7 2 ...

Page 59: ...o output The power off delay can be set or deactivated as desired in the Power Save Setting menu If the powersave mode is active the image output at the video outputs is turned off after the time has elapsed To reactivate the monitor press any key on the keyboard or connect to a partner Enable and disable power save mode on the remote screen In the main menu press G R ...

Page 60: ...vm tec Misprints errors and technical changes reserved 3 EXTENDER SETTINGS 3 7 6 HIDING SYSTEM STATUS MENU Press N in the Remote Settings menu This will remove the status screen and the image remains black ...

Page 61: ... 61 3 EXTENDER SETTINGS 3 7 7 CHANGE KEYBOARD FALLBACK MODUS To use the OSD menu the keyboard on the remote device must be identified For most keyboards use the 0 setting When using USB some mice act like a keyboard In this case select fallback mode 1 or 2 ...

Page 62: ...62 kvm tec Misprints errors and technical changes reserved 3 EXTENDER SETTINGS 3 7 8 LOCK MENU This menu protects the OSD control and after 5 minutes the OSD can no longer be activated ...

Page 63: ...der With this function the horizontal and vertical speed can be adjusted 3 7 10 MONITOR SYNC STRENGTH The frame start of the monitor is synchronized with the graphic card Some monitors are very sensible regarding frequency changes Therefore the changes should be done slow and the synchronization takes a bit more time The monitor sync strength can be adjusted between 0 3 ...

Page 64: ...64 kvm tec Misprints errors and technical changes reserved 3 EXTENDER SETTINGS single dual ...

Page 65: ...a two step process In the first step the firmware is loaded into the device and in the second step the update is performed All extenders in the system file can also be updated together For the update activate the Settings window and select the folder from which the firmware file is to be uploaded The list of bitmaps is displayed under MX Firmware Then transfer the firmware and the update will be d...

Page 66: ...USB stick the following steps are necessary 1 you receive the message that you can plug in the USB stick 2 copy the update file ending in kvm to the USB stick 3 make sure that the update file is directly on the stick and that it is not in any subdirectory 4 the USB stick must be formatted with FAT 32 3 EXTENDER SETTINGS ...

Page 67: ...lock code from your supplier by providing them with the 9 character device ID and the serial number of your KVM extender 4 Press M key to enter the unlock code 5 Enter the unlock code your supplier provided 6 The extender will automatically restart 7 To confirm the upgrade has been unlocked return to the Options Overview menu and check that the relevant upgrade is now displayed in green 3 EXTENDER...

Page 68: ...68 kvm tec Misprints errors and technical changes reserved 3 EXTENDER SETTINGS ...

Page 69: ...is open 2 Press the M key The Options Overview menu opens The current USB Memory status is displayed Enabled or Disabled 3 Press 1 to enable or 0 to disable the USB Memory upgrade 3 9 2 ENABLE OR DISABLE SOUND UPGRADE This upgrade enables analog sound transmission in both directions in CD quality For a description of how to enable or disable the sound upgrade see in Chapter 3 9 Unlock an upgrade 3...

Page 70: ...EVICE By pressing the A button or by selecting the arrow keys you can access the info menu where you can obtain information about hardware and software versions as well as the activated upgrades You can also see the current firmware version here single dual 3 EXTENDER SETTINGS ...

Page 71: ...MENT SWITCHING SYS TEMS All network settings user administration and extender management are done via the included Switching Manager software and all functions are described in the Switching Manager 2000 manual You can download the manual from our website www kvm tec com 4 NETWORK SETTINGS ...

Page 72: ...d technical changes reserved 4 1 DISPLAY SWITCHING LIST Available devices that the user can connect to are displayed here Create shortcut You can create a shortcut with the following key combination Strg Alt Print 4 NETWORK SETTINGS ...

Page 73: ...sprints errors and technical changes reserved 4 2 PUSH GET LIST Display of all extenders that can be shared The current image of the workstation can be shared with other remote units via this list 4 NETWORK SETTINGS ...

Page 74: ...kvm tec Misprints errors and technical changes reserved 4 3 FAVORITE LIST A total of 8 favourites can be defined The connection of these 8 favourites is possible with shortcuts from 1 8 4 NETWORK SETTINGS ...

Page 75: ... main menu press A Enter your username and password Disconnecting from an encoder in the main menu press D Enabling a direct connection If you are not connected through a network switch you can connect directly to an encoder with point to point mode In the main menu press P After logging in the user receives his personalized lists Devices Favorites List 4 NETWORK SETTINGS ...

Page 76: ...n search for the different extenders In the list view you can see all available extenders To search for specific Extenders you must press the TAB key Now you can enter a string to search for the Extender you want to see Press the Return key you should now see a reduced list of Extenders 4 NETWORK SETTINGS ...

Page 77: ...NT The KVM extenders from kvm tec support three different addressing methods The IP Manage ment menu is only accessible in the active Matrix Switching Mode under Features Default In default mode each Extender generates an IP address using the ID number to avoid number collisions in the network ...

Page 78: ... the IP addresses can be assigned via the OSD It is necessary to be connected to a local partner to be able to transmit IP addresses The blue values show the currently assigned IP addresses With the arrow keys up down you can overwrite the respective IP address The addresses can be overwritten by entering a valid 12 digit number E g for the IP address 10 0 0 1 the 12 digit number 010 000 000 001 m...

Page 79: ... and technical changes reserved 4 NETWORK SETTINGS If all four IP addresses are overwritten Save send settings must be used to transmit the new values to the extenders Static IP addresses can only be overwritten in Static IP mode ...

Page 80: ...RJ45 network cable is connected well Clicking noise when plugging in Control local and remote if it does not work please send an e mail to support kvm tec com LED is light in orange No picture on the monitor Check if the local PC cable is connected well Check if the remote monitor cable is connected well If everything is connected well but no function appears reconnect power supply again If the me...

Page 81: ...remote Unit is causing the problem by swaping first the local and than the remote Unit to ano ther Unit Contact kvm tec support Check if all cables are plugged in correctly Check if the PC is sending a Image by plugging in a monitor on the local out of the local Unit Check if the DDC is set correctly in menu under point O Check if both Units have the correct firmware No Video Contact kvm tec suppo...

Page 82: ...European countries that operate separate collection systems for waste electrical and electronic equipment By disposing of the product in the proper manner you help to avoid possible hazards for the environment and public health that could otherwise be caused by improper treatment of waste equipment The recycling of materials contributes to the conservation of natural resources Therefore do not dis...

Page 83: ...anty expires in case of External effort improper maintenance Violation of the operating instructions lightning damage Please contact us first before returning the product 7 2 EXTENDED WARRANTY 2 years standard warranty Art Nr KT 9003 warranty extension to 5 years per Set Art Nr KT KT 9002 warranty extension to 5 years per Unit 7 WARRANTY ...

Page 84: ...s Erroneous assignments cannot be found with a simple cable tester The pins for the green pair of wires are not adjacent to one other The cable must at the very least meet the CAT5 specifications and be suitable for Gigabit transmission The cable should meet one of the following standards Class D ISO IEC 11801 2002 or EN 50173 1 2002 Schema EIA TIA 568 B Only use shielded installation cable with m...

Page 85: ...Duplex Multimode 50 125μ OM3 LC connector 8 2 2 SINGLE MODE OPTIONAL A fiber Single Mode SFP Module cable should meet the following requirements Up to 20 km transmission distance Requires dedicated fiber connection cable type Duplex Singlemode with LC connector A fiber Single Mode SFP Module BiDi cable should meet the following requirements Up to 20 km transmission distance Requires dedicated fibe...

Page 86: ...nager Gateway2Go and API Sharing of videos is realized via the IGMP function of the switch via multicast Each endpoint joins a multicast group even if only one connection is established This process is repeated cyclically so that the switch keeps the multicast group active One exception is the Gateway2Go which uses unicast and communicates via UDP just like the other devices The following UDP port...

Page 87: ...t kvm tec com Web www kvm tec com Find our newest updates and FAQs on our homepage https www kvm tec com en support overview support 10 ADDRESS PHONE EMAIL KVM TEC Gewerbepark Mitterfeld 1 A 2523 Tattendorf Austria www kvm tec com IHSE USA LLC 1 Corp Dr Suite Cranburry NJ 08512 USA www ihseusa com IHSE GMBH Asia 158Kallang Way 07 13A 349245 Singapore www ihse com IHSE China Co Ltd Room 814 Buildin...

Page 88: ...88 kvm tec Misprints errors and technical changes reserved 11 NOTES ...

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