KVH Industries TracVision C3, Owner'S Manual

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4 Troubleshooting
The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
4.1 Causes and Remedies for
Common Operational Issues
There are a number of common issues that can affect the signal
reception quality or the operation of the TracVision C3. The
following sections address these issues and potential solutions.
4-1
Troubleshooting
54-0159 Rev. G
Table 4-1
Troubleshooting Matrix
Antenna non-functional X
Antenna not switching channels/satellites X X X
No picture on TV set X X X X X X X
Intermittent picture for short intervals X X X X X X X X
System works at rest but not on the move X X
System will not find satellite X X X X X X X X
Snowy television picture X X
Picture jumbled, parts missing, freezing X X X X X
TV/SAT Switch Error LED blinking X X X X
Satellite co
ve
rage issue (Section 4.1.6)
Antenna gyro f
aulty (Section 4.3)
LNB assemb
ly f
aulty (Section 4.3)
IRD f
aulty or improper
ly configured (Section 4.2)
Satellite signal b
loc
ked (Section 4.1.4)
Incorrect or loose RF connectors (Section 4.1.8) POSSIBLE CA
USE (AND SOLUTION)
SYMPTOM
V
essel tur
ning dur
ing star
tup (Section 4.1.2)
De
w or r
ain pooling on dome (Section 4.1.5)
Blo
wn fuse or improper wir
ing (Section 4.1.1)
Incorrect satellite configur
ation (Section 4.1.3)
Radar interf
erence (Section 4.1.7)
Type of m
ultis
witch used (Section 4.1.9)