KVH Industries TracVision C3 Owner'S Manual Download Page 12

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3.1

Turning on the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

3.2

Changing Channels and Switching Between Satellites . . . . . . .3-2

3.2.1 Using the IRD Remote Control to Switch

Between Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

3.2.2 Using the TV/SAT Switch to Switch

Between Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

3.2.3 Using a PC to Switch Between Satellites . . . . . . . . . . . . . .3-4

3.3

Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

3.4

Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

4.1

Causes and Remedies for Common Operational Issues . . . . . .4-1

4.1.1 Blown Fuse or Improper Wiring . . . . . . . . . . . . . . . . . . . . . .4-2

4.1.2 Vessel Turning During Startup . . . . . . . . . . . . . . . . . . . . . . .4-2

4.1.3 Incorrect Satellite Configuration . . . . . . . . . . . . . . . . . . . . .4-2

4.1.4 Satellite Signal Blocked . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.5 Dew or Rain Pooling on Dome . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.6 Satellite Coverage Issue . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.7 Radar Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.8 Incorrect or Loose RF Connectors . . . . . . . . . . . . . . . . . . .4-4

4.1.9 Type of Multiswitch Used (North

American Systems Only) . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.2

IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.3

Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

4.4

Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

4.5

Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . .4-6

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.1

Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.2

Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.3

Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

5.4

Field Replaceable Unit Procedures . . . . . . . . . . . . . . . . . . . . . .5-3

5.4.1 PCB Removal and Replacement . . . . . . . . . . . . . . . . . . . . .5-5

Summary of Contents for TracVision C3

Page 1: ...Satellite Television KVH TracVision C3 owner s manual Installation Instructions User s Guide Technical Manual A Guide to TracVision C3...

Page 2: ...01 02 1245 03 Radome Assembly 02 0953 04 RF Cable 50 ft 15 m 32 0417 50 Data Power Cable 28 ft 8 5 m 32 0730 28 PC Cable 6 ft 1 8 m 32 0628 06 Mounting Plate 20 0684 Kitpack 72 0102 Owner s Manual 54...

Page 3: ...a Power Cable 32 0730 28 RF Cable 32 0417 50 PC Cable 32 0628 06 CPU PCB 02 1043 02 RF PCB 02 1524 Antenna Gyro 02 1035 Antenna Gyro Gasket 24 0139 System Fuses 16 0017 3150 LNB European system 19 034...

Page 4: ...r models should be compatible with the TracVision antenna s DISH 500 mode The following models have been proven compatible by KVH DishPro 301 311 and 811 Configuring the Antenna for DISH 500 Mode To c...

Page 5: ...on a second time This allows the receiver to configure itself for automatic satellite switching 10 Wait until the Check Switch function is complete it will take a couple minutes 11 Ensure that the fol...

Page 6: ...02 1245 03 Radome Assembly 02 0953 04 RF Cable 50 ft 15 m 32 0417 50 Data Power Cable 28 ft 8 5 m 32 0730 28 PC Cable 6 ft 1 8 m 32 0628 06 Mounting Plate 20 0684 Kitpack 72 0102 Owner s Manual 54 01...

Page 7: ...a Power Cable 32 0730 28 RF Cable 32 0417 50 PC Cable 32 0628 06 CPU PCB 02 1043 02 RF PCB 02 1342 Antenna Gyro 02 1035 Antenna Gyro Gasket 24 0139 System Fuses 16 0017 3150 LNB European system 19 034...

Page 8: ...plate Assembly 02 1245 01 02 1245 03 Radome Assembly 02 0953 04 Data Power Cable 32 0730 45 RF Cable 32 0417 45 PC Cable 32 0628 06 CPU PCB 02 1043 02 RF PCB 02 1237 Antenna Gyro 02 1035 Antenna Gyro...

Page 9: ...Internet www kvh com Internet www kvh com If you have any comments regarding this manual please e mail them to manuals kvh com Your input is greatly appreciated A helpful tip that either directs you...

Page 10: ...CTV Inc a unit of GM Hughes Electronics DISH Network is an official trademark of EchoStar Communications Corporation ExpressVu is a property of Bell ExpressVu a wholly owned subsidiary of Bell Satelli...

Page 11: ...2 10 2 3 2 Connecting to Vessel Power 2 11 2 3 3 Connecting the IRD Ground Wire 2 12 2 3 4 Installing the Switchplate 2 12 2 3 5 Connecting the Antenna RF Signal Cable to the IRD 2 13 2 3 5 1 Install...

Page 12: ...2 Vessel Turning During Startup 4 2 4 1 3 Incorrect Satellite Configuration 4 2 4 1 4 Satellite Signal Blocked 4 3 4 1 5 Dew or Rain Pooling on Dome 4 3 4 1 6 Satellite Coverage Issue 4 3 4 1 7 Radar...

Page 13: ...na LNB Replacement 5 8 5 5 Preparation for Shipment 5 9 Appendix A System Specifications Appendix B Comprehensive TracVision C3 System Wiring Diagram Appendix C Switchplate Template Appendix D Startup...

Page 14: ...entire library to be active in the system and with your IRD For the antenna to track and receive signals from two satellites they must be within 10 longitude of each other in orbit As a result certai...

Page 15: ...n C3 DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu Table 1 2 Available N American Satellite Pairs U S style LNB required 11...

Page 16: ...ndard fasteners Connectors on the back of the baseplate join the power signal and control cabling from below decks units 1 3 Introduction 54 0159 Rev G The dual output LNB in the North American system...

Page 17: ...RF Cable 45 ft 14 m 32 0417 45 Data Power Cable 45 ft 14 m 32 0730 45 PC Cable 6 ft 1 8 m 32 0628 06 Mounting Plate 20 0684 Kitpack 72 0102 Owner s Manual 54 0159 IRD Ground Wire 32 0583 50 Switchplat...

Page 18: ...and receive satellite TV aboard your vessel you will need to provide purchase the following Television Appropriate IRD for your selected satellite TV service 1 5 Introduction 54 0159 Rev G In North A...

Page 19: ...uired Electric drill 3 8 9 5 mm 3 16 5 mm 5 32 4 mm and 3 32 2 5 mm drill bits and 3 4 19 mm hole saw and auger bit 1 2 wrench 2 Phillips and 0 flat tip screwdrivers RG 6 or RG 11 75 ohms RF cable if...

Page 20: ...ern sky to receive satellite signals the ideal antenna site has an unobstructed view of the horizon satellite all around Keep the antenna clear of any obstructions above decks The antenna requires a 1...

Page 21: ...kept out of line with nearby radars as their energy levels may overload the antenna s front end circuits In an ideal installation the antenna is mounted four feet above and four feet away from the rad...

Page 22: ...straight up until clear of the antenna assembly and set aside 4 Position the antenna unit in the desired location on the centerline of the vessel with the baseplate and mounting plate arrows facing in...

Page 23: ...desired location on the centerline of the vessel 10 Using the mounting plate as a template lay out the locations of the six mounting holes also pictured in Figure 2 2 Drill the six 3 8 9 5 mm holes i...

Page 24: ...all holes are aligned 13 Optional For convenient storage the shipping restraints may be rotated 180 and secured to the mounting bolts see Figures 2 6 through 2 8 Forward Shipping Restraint Rotating P...

Page 25: ...decks and tighten securely 16 When the antenna unit is installed with the baseplate connectors facing the stern of the vessel the drain holes are located as shown in Figure 2 10 Figure 2 10 Baseplate...

Page 26: ...11 Baseplate Connectors Facing Front of Vessel Recommended Drain Hole Locations You MUST drill out the drain holes as indicated to ensure that any moisture that enters the baseplate is able to drain E...

Page 27: ...e steps below to select and prepare the switchplate mounting location 1 Select a location to mount the TracVision C3 switchplate It should be installed in a dry flat location within reach of the cable...

Page 28: ...place see Figure 2 13 2 Route the other end of the data power cable down through the cable access hole in the deck and out through the switchplate panel cutout 3 Connect the data power cable to the s...

Page 29: ...tection should be rated for 5 amperes If vessel power fluctuates widely or is noisy a 12 VDC 5 amp AC DC power supply or a wide range DC DC converter power supply should be installed Test the voltage...

Page 30: ...o the panel cutout made in Step 2 of Section 2 3 Connecting System Components and flush to the mounting surface 2 Drill out four 5 32 4 mm holes in the countersunk settings in the switchplate support...

Page 31: ...connect a second TV and IRD to the TracVision C3 system you must connect a second RF cable to the antenna s RF2 connector see Figure 2 17 Route the other end of the RF cable down into the vessel and...

Page 32: ...l Master 7184 Radio Shack 15 1259 or equivalent 2 14 A Guide to TracVision C3 Figure 2 18 Installing Three or More IRDs Using an Active Multiswitch North American Systems Only TracVision C3 has the ca...

Page 33: ...Monday Friday 8 30 a m 5 00 p m EST For other options please refer to the user manual that accompanied your IRD Other IRD Activations Please refer to the user manual that accompanied your IRD for act...

Page 34: ...listings of the possible satellite pairs Two of these satellites may be selected to reside in the system s active memory as Satellites A and B 2 16 A Guide to TracVision C3 Astra 1 Astra 2N Astra 2S...

Page 35: ...nce Port To do so it is necessary to connect a PC to the terminal maintenance port on the switchplate The diagnostics procedure requires terminal emulation software such as PROCOMM or Windows Terminal...

Page 36: ...ellites it should acquire and track This step should be carried out the first time a satellite is selected allowing the system to carry out the initial download of the channel guide To do so enter the...

Page 37: ...LT and then information about the satellite must be provided including Satellite name Satellite position longitude Transponder information for each of the following polarizations frequencies vertical...

Page 38: ...ry echoes the input data if invalid entry returns error message After entering the SATCONFIG command you must turn on the DEBUG mode by typing DEBUGON Following the entry of the SATCONFIG and DEBUGON...

Page 39: ...Symbol Rate 27500 FEC Code the same value as provided for those transponders with data Network ID 0x0000 Polarity and Band whichever combinations are not already provided After entering this informat...

Page 40: ...Code 3 4 Network ID 2048 dec 0x0800 Vertical High Frequency 11 823 GHz Symbol Rate 27500 FEC Code 3 4 Network ID 2048 dec 0x0800 Vertical Low No Data Listed Horizontal Low No Data Listed Based on this...

Page 41: ...ular Polarization LNB Right Frequency 11 966 GHz Symbol Rate 27500 FEC Code 3 4 Network ID 2048 dec 0x0800 Left Frequency 11 823 GHz Symbol Rate 27500 FEC Code 3 4 Network ID 2048 dec 0x0800 Based on...

Page 42: ...ibe mark on the LNB clamp is aligned with the proper angle measurement 4 Tighten the wing nut and LNB clamp to secure the LNB 2 7 Checking Out the System To complete the TracVision C3 installation it...

Page 43: ...setup A sample startup sequence has been provided in Appendix D 4 After completing the review of the startup and operational routines turn on the IRD and television and check the channels on the selec...

Page 44: ...easy to understand instruction sheet for swapping the LNBs Install New Satellites When you move to a new area the list of available satellites changes If you re moving to Europe you will need to choo...

Page 45: ...veral web sites that offer satellite coverage information Simply go to our web site at www kvh com footprint index html 3 1 Turning On the System The TracVision C3 system is easy to use Antenna unit i...

Page 46: ...l require a DSS Plus IRD to receive both satellite and alternative programming Check with DIRECTV for regional requirements If connected to the antenna s RF1 connector the DSS Plus IRD allows you to s...

Page 47: ...le cause Sat B Blinking green Wait Searching for satellite Solid green Tracking Satellite B Connecting the TV SAT Switch To use the TV SAT Switch you must first connect it to the TracVision system 1 C...

Page 48: ...PC connected to the switchplate s maintenance port to select between Satellite A and Satellite B The procedure requires terminal emulation software such as PROCOMM or Windows Terminal or Hypertermina...

Page 49: ...p The antenna unit can rotate a full 720 before coming to the end of its cable If it does so the system automatically unwraps the cable by quickly rotating the dish in the opposite direction During th...

Page 50: ...When conical scan tracking is active the antenna moves continually with a circular motion to sweep across the satellite s peak signal The signal strength is then fed back to the control circuits to ke...

Page 51: ...cture X X Picture jumbled parts missing freezing X X X X X TV SAT Switch Error LED blinking X X X X S a t e l l i t e c o v e r a g e i s s u e S e c t i o n 4 1 6 A n t e n n a g y r o f a u l t y S...

Page 52: ...g on the power to the TracVision C3 unit the antenna gyro will record that variable motion as standing still This may cause the antenna to track improperly To solve this problem turn the TracVision C3...

Page 53: ...dome s surface Wipe the full strength detergent on the dome and allow it to dry This treatment will provide a film that will help moisture roll off the dome 4 1 6 Satellite Coverage Issue TracVision...

Page 54: ...always be used to connect the TracVision C3 system to multiple IRDs Refer to Section 2 3 5 Connecting the Antenna RF Signal Cable to the IRD for directions on proper multiswitch multiple IRD cabling 4...

Page 55: ...nostics procedure requires terminal emulation software such as PROCOMM or Windows Terminal or Hyperterminal Use the settings appropriate to your application 1 Connect one end of the PC data cable to t...

Page 56: ...4 5 Maintenance Port Parser Commands TracVision C3 system parser commands are detailed in Appendix E 4 6 A Guide to TracVision C3...

Page 57: ...llowing tasks are sufficient to maintain peak performance Monthly Wash the exterior of the radome and baseplate assembly with fresh water a mild detergent may be added to remove grime Do not spray the...

Page 58: ...Cable 32 0628 06 CPU PCB 02 1043 02 RF PCB 02 1233 Antenna Gyro 02 1035 Antenna Gyro Gasket 24 0139 System Fuses 16 0017 3150 LNB European system 19 0196 LNB N American system 19 0056 Switchplate 02 1...

Page 59: ...ews Always lift the antenna unit by the gray baseplate never by the radome or any portion of the antenna assembly Figure 5 1 Antenna PCBs and Rotating Plate Antenna Gyro E ring Elevation Axis Motor Sh...

Page 60: ...yro Cable Reflector Bracket Wing Screw and Washer LNB Clamp European Antenna Gyro Gasket N American LNB Styles Antenna Reflector PCB Cable Clamp RF Board Cable Clamp Screw Rotating Plate Antenna Gyro...

Page 61: ...anges 5 Remove the PCB cover To get the necessary clearance rotate the linear actuator up 90 while lifting the PCB cover Fig 5 5 6 Remove all cable connectors from the PCB Figure 5 6 on the following...

Page 62: ...ing voltages from both the CPU board and the IRD via the RF cable Ensure that all power is turned off before proceeding 1 Remove the 4 RF board cover screws and washers from the RF board cover 2 Remov...

Page 63: ...calibration follow 1 Using needle nose pliers remove the E ring from one end of the connecting rod Fig 5 2 2 Remove the connecting rod by sliding it off the bracket 3 Fully retract the elevation axis...

Page 64: ...ry to replace it To do so use the following procedure 1 European systems only Make a note of the current LNB skew angle pictured in Figure 5 7 2 Disconnect the RF cable connector s at the LNB 3 Remove...

Page 65: ...hipping restraint 4 Secure the forward restraint and bracket by wrapping two tie wraps around the bend in the forward restraint and the antenna bracket at the end of the LNB bracket 5 Place the entire...

Page 66: ...N American System Dual output Tracking Better than 30 sec Maintenance Port 9600 bps 8 N 1 EIA RS232 Pointing System Elevation Range 15 to 75 Azimuth Range 720 Position Repeatability 0 1 Environmental...

Page 67: ...Appendix B Comprehensive TracVision C3 System Wiring Diagram The wiring diagram is presented on the following page B 1 Comprehensive TracVision C3 System Wiring Diagram 54 0159 Rev G...

Page 68: ......

Page 69: ...Appendix C Switchplate Template C 1 Switchplate Template 54 0159 Rev G 3 82 97 mm 32 8 mm 2 36 60 mm 16 4 mm 3 19 81 mm 2 05 52 mm Panel Cutout 3 32 2 5 mm dia...

Page 70: ...F B 12374 20000 34 0X1004 V U 3 Satellite Configuration data Satellite B RF F B 12374 20000 34 0X1004 V U 3 RF F B 12381 20000 34 0X1004 H U 3 RF F B 12381 20000 34 0X1004 H U 3 RF RF PCB Version X X...

Page 71: ...9 RF S A H U V POS 304 1 34 1 2184 RF Freeze DAC 01123 RF S A V U V POS 303 6 34 2 2482 POS 303 6 34 4 2509 Network ID Check Comparing the tracked satellite s network ID POS 304 5 34 3 2437 to the sel...

Page 72: ...mmand is responded to with an echo that is if you type ZAP for example and press ENTER the response will be the command you have entered For other commands the response is specific for each command su...

Page 73: ...tude Help on Parser Commands Function lists parser commands Command HELP Argument none Response prints a list of all parser commands E 2 Manual Positioning Commands To execute the following commands f...

Page 74: ...in azimuth angle Command 6 Argument none Response echoes the command Azimuth CCW Step Function commands a 0 1 deg CCW manual step in azimuth angle Command 4 Argument none Response echoes the command E...

Page 75: ...mmand Current Cable Wrap Angle Function sets or reports current cable wrap angle defined as 0 CCW limit to 700 CW limit the value is expressed as 0000 7000 with an implied decimal Command WRAPANGLE xx...

Page 76: ...cr every 5 seconds until cr is returned from system software Where s Satellite a Primary b Secondary p Polarization v Vertical h Horizontal r Right l Left x No LNB Power b Band h High Band l Low band...

Page 77: ...d dumps all eight combinations of the Satellite Freq Sym FEC ID POL Band Decode currently stored in RAM Set RF Tracking Parameters Function sets RF tracking parameter Command SATCONFIG X N F S C ID P...

Page 78: ...stem comes to a halt type DEBUGON and press ENTER to enter programming mode Select Active Satellite Function switch antenna tracking to from satellite A and B Command L x Where x A or B as defined dur...

Page 79: ...sat_b_name1 sat_b_nameX Install Satellite Pair Function installs satellites A and B as the satellite pair Command SATINSTALL sat_a_name sat_b_name Response If valid pair echoes the input data If inva...

Page 80: ...ands and reports Satellite Installation Complete Where X 0 satellites default to Astra1 and Hotbird or X 1 satellites default to EchoStar 119 and Expressvu or X 2 satellites default to DSS 101 and DSS...

Page 81: ...stries Please call our Technical Support Department at 1 401 847 3327 or send an e mail to techs kvh com to obtain the RMA number Write the number in large clear characters on the outside of the box T...

Page 82: ...3327 Fax 1 401 849 0045 E mail info kvh com Internet www kvh com KVH Europe A S Ved Klaedebo 12 2970 Hoersholm Denmark Phone 45 45 160 180 Fax 45 45 867 077 E mail info kvh dk Internet www kvh com KV...

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