7. Warranty & Protection Plan
LIMITED WARRANTY ON HARDWARE
KVH Industries, Inc. warrants the Sailcomp 103AC purchased against defects in materials and workmanship for a
period of ONE (1) year from the date of original retail purchase by the original purchaser. If you discover a defect,
KVH will, at its option, repair, replace or refund the purchase price of the product at no charge to you, provided you
return it during the warranty period, transportation charges prepaid, to the factory direct. Please attach your name,
address, telephone number, a description of the problem and a copy of the bill of sale or sales receipt as proof of date
of original retail purchase, to each product returned to warranty service.
This Limited Warranty does not apply if the product has been damaged by accident, abuse, misuse or misapplication
or has been modified without the written permission of KVH; if any KVH serial number has been removed or
defaced; or if any factory-sealed part of the system has been opened without authorization.
THE EXPRESS WARRANTIES SET FORTH ABOVE ARE THE ONLY WARRANTIES GIVEN BY KVH
WITH RESPECT TO ANY PRODUCT FURNISHED HEREUNDER; KVH MAKES NO OTHER WAR-
RANTIES, EXPRESS, IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE, AND SPECIFICALLY
DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PUR-
POSE. SAID EXPRESS WARRANTIES SHALL NOT BE ENLARGED OR OTHERWISE AFFECTED BY
TECHNICAL OR OTHER ADVICE OR SERVICE PROVIDED BY KVH IN CONNECTION WITH ANY
PRODUCT.
KVH’s liability in contract, tort or otherwise arising out of or in connection with any product shall not exceed the
price paid for the product. IN NO EVENT SHALL KVH BE LIABLE FOR SPECIAL, PUNITIVE, INCI-
DENTAL, TORT OR CONSEQUENTIAL DAMAGES OR LOST PROFITS OR GOODWILL (INCLUDING
ANY DAMAGES RESULTING FROM LOSS OF USE, DELAY IN DELIVERY OR OTHERWISE) ARIS-
ING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OR USE OR POSSESSION OF ANY
PRODUCT, OR ANY OTHER OBLIGATIONS RELATING TO THE PRODUCT, EVEN IF KVH HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If any implied warranty, including implied warranties of merchantability and fitness for a particular purpose, cannot
be excluded under applicable law, then such implied warranty shall be limited in duration to ONE (1) YEAR from
the date of the original retail purchase of this product by the original purchaser.
Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential
damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
BUYER PROTECTION PLAN
In addition to the foregoing warranty, KVH will provide to the original purchaser an additional TWO (2) years lim-
ited coverage under the “Buyer Protection Plan (BPP)”. During these two years, KVH will repair or replace any
defective component for a fixed price, provided you return it during the BPP period, transportation charges prepaid,
to the factory direct. Please attach your name, address, telephone number, a description of the problem and a copy
of the bill of sale or sales receipt as proof of date of original retail purchase, to each product returned to warranty
service.
This BPP does not apply if the product has been damaged by accident, abuse, misuse or misapplication or has been
modified without the written permission of KVH; if any KVH serial number has been removed or defaced; or if any
factory-sealed part of the system has been opened without authorization.
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APPENDIX — WARRANTY
